DoubleTree by Hilton at the Entrance to Universal Orlando

Hotels
Doubletree by Hilton
8 (5341 reviews)
5780 Major Boulevard , Orlando , us

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Parking fees

Categories

Cleanliness
7.08
Some reviews mentioned dirty rooms and unpleasant odors.
Service
9.05
Many guests praised the attentive and friendly staff.
Location
9.09
The hotel is conveniently located near Universal Studios.
Room Quality
7.54
Rooms are spacious but dated and some amenities do not function properly.
Amenities
7.07
Amenities are decent, but the parking fees are high.
Value for Money
8.03
Good price for the location, but additional charges for parking were mentioned.
Food and Beverage
8.08
Breakfast and service at the restaurant were well-received, but the café was not open during the stay.
Overall Experience
8.05
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:25

Property Description

Unbeatable Location at Universal Orlando Entrance

First-Class Amenities
Experience luxury with in-room flat-screen TVs, a junior Olympic-size pool for a refreshing swim, and an activity desk to plan your adventures.

Convenience at Your Fingertips
Enjoy a free transfer to Universal Orlando Resort and easy access to surrounding areas with the hotel's car hire desk.

Book now for an unforgettable stay at the DoubleTree by Hilton, just moments away from top attractions like Walt Disney World and SeaWorld Orlando!

Important information:

Please note valet parking is available for a daily surcharge of USD 38.00 per night plus tax.

Please note that the tax is not included in the public parking rate.

Guests must be at least 21 years or older to make a reservation and check in.

Early Arrival Fee: USD 40.00 (Subject to Availability)

Late Departure Fee: USD 75 until 14:00 (Subject to Availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Guest Reviews

8
Based on 5341 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
J
Jorge family_with_children us
4
Disappointed
Pros:

none

Cons:

It was a chaos when I got there , spend about 30 minutes for parking, because there was 2 events? If someone had said something beforehand, we could have been prepared, but no one said anything!!!
Rooms were not very nice, shower was leaking water while the handle was off, we communicated with the front desk, yet they still didn't care.

2026-03-27 via Nuitee
C
Caprella couple us
8
2026-03-27 via Nuitee
L
Lasse couple fi
10
Pros:

Sijainti,siisteys,ystävällinen henkilökunta,aamupala.

2026-03-27 via Nuitee
S
Sarah family_with_children us
7
2026-03-27 via Nuitee
O
Onur couple tr
8
2026-03-26 via Nuitee
E
Erica extended_group us
10
2026-03-26 via Nuitee
B
Barocas family_with_children us
8
It’s a good value for the dollar and you can’t beat the location
Pros:

The location to Universal was on point.

Cons:

I didn’t like being woken up by the sound of lawnmower and leaf blowers at eight in the morning.

2026-03-25 via Nuitee
C
Cihan family_with_children tr
8
Pros:

Universal Stüdyo ve Outlet için lokasyon çok iyi.

Cons:

Bar kısmında alkollü ürünlerin çeşitliliği az ve sipariş verdiğinizde alkol miktarını çok az koyuyorlar.

2026-03-25 via Nuitee
A
Ashish couple us
4
2026-03-25 via Nuitee
J
Jose family_with_children pe
7
It was OK. Great location but needs renovation
Pros:

Great location close to Universal Studios parks.

Cons:

The mattress was old and uncomfortable.

2026-03-25 via Nuitee
M
Marie family_with_children us
7
Staff was great an efficient only thing we didn’t like was paying for parking
Pros:

Location was great

Cons:

Paying for parking

2026-03-25 via Nuitee
B
bruce couple us
10
2026-03-25 via Nuitee
A
Andrea couple es
10
Pros:

Las habitaciones amplias y limpias

2026-03-25 via Nuitee
G
García family_with_children us
5
I felt very disappointed with the poor cleanliness, unpleasant smell, and lack of proper maintenance
Pros:

The breakfast was good!

Cons:

My stay at this hotel was disappointing overall. The carpets in front of the elevators were noticeably dirty, and while the ones inside the room were slightly better, they still didn’t feel clean. The room also had an unpleasant smell that made it uncomfortable.

Additionally, the toilet would randomly flush on its own from time to time, which seemed like a maintenance issue. The metal fixtures in the bathroom, especially the towel holders, were loose and not properly secured.

I also believe that parking should be free for guests, as charging extra for it only adds to the overall disappointment of the stay.

Overall, the hotel needs better maintenance and cleanliness standards.

2026-03-24 via Nuitee
P
Paola family_with_children co
10
Heart location, great value, perfect stay
Pros:

Location is excellent, staff is always friendly, food was good

2026-03-24 via Nuitee
F
Forte solo_traveller us
10
2026-03-24 via Nuitee
W
Wu extended_group us
10
Pros:

housekeeping person are pretty friendly

2026-03-24 via Nuitee
F
Flowers family_with_children us
10
2026-03-23 via Nuitee
D
Dominique couple us
10
Pros:

I loved everything customer service was excellent and the hotel was very nice.

Cons:

Everything was Great! Will be returning soon.

2026-03-23 via Nuitee
M
Melissa extended_group us
8
2026-03-23 via Nuitee