DoubleTree by Hilton at the Entrance to Universal Orlando

Hotels
Doubletree by Hilton
8 (5929 reviews)
5780 Major Boulevard , Orlando , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleaning issues
Parking fees

Categories

Cleanliness
7.08
Some reviews mentioned dirty rooms and unpleasant odors.
Service
9.05
Many guests praised the attentive and friendly staff.
Location
9.09
The hotel is conveniently located near Universal Studios.
Room Quality
7.54
Rooms are spacious but dated and some amenities do not function properly.
Amenities
7.07
Amenities are decent, but the parking fees are high.
Value for Money
8.03
Good price for the location, but additional charges for parking were mentioned.
Food and Beverage
8.08
Breakfast and service at the restaurant were well-received, but the café was not open during the stay.
Overall Experience
8.05
Overall, guests enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 04:25

Property Description

Unbeatable Location at Universal Orlando Entrance

First-Class Amenities
Experience luxury with in-room flat-screen TVs, a junior Olympic-size pool for a refreshing swim, and an activity desk to plan your adventures.

Convenience at Your Fingertips
Enjoy a free transfer to Universal Orlando Resort and easy access to surrounding areas with the hotel's car hire desk.

Book now for an unforgettable stay at the DoubleTree by Hilton, just moments away from top attractions like Walt Disney World and SeaWorld Orlando!

Important information:

Please note valet parking is available for a daily surcharge of USD 38.00 per night plus tax.

Please note that the tax is not included in the public parking rate.

Guests must be at least 21 years or older to make a reservation and check in.

Early Arrival Fee: USD 40.00 (Subject to Availability)

Late Departure Fee: USD 75 until 14:00 (Subject to Availability)Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 33 per day.

Location

Guest Reviews

8
Based on 5929 reviews
Cleanliness: 7.08
Service: 9.05
Location: 9.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 8.08
Overall Experience: 8.05
C
Chelsea family_with_children us
8
2026-06-27 via Nuitee
H
Harris couple us
5
Pros:

Location

Cons:

The parking should be included with the room

2026-06-26 via Nuitee
K
Karla Ivette solo_traveller at
9
Nice rooms, very well located, nice facilities.
Pros:

Nice rooms, very well located, nice facilities.

Cons:

The staff wasn’t very friendly. Also on the last day the cleaning staff didn’t close the door properly and my room was open all day.

2026-06-26 via Nuitee
L
Lara solo_traveller gt
10
Pros:

Personal muy atento

2026-06-26 via Nuitee
R
Roger couple gb
10
Stayed before and can’t wait to return.
Pros:

Very friendly staff at check in free cookies nice touch, great room with a nice view. The swimming pool a bonus plenty beds and fresh towels. Marvellous location very handy for Universal and Seaworld,and shopping outlets.

Cons:

The drinks prices at the pool bar where extortionate hence nobody brought them.

2026-06-26 via Nuitee
L
Lacey solo_traveller us
8
2026-06-26 via Nuitee
A
andrewwG6061SS Family
4
Disappointed to say the least
Pros:

My wife and I stayed here 25 years ago on a Universal trip so we were excited to find the hotel online and book it for this stay. When we arrived, we found out that there was a $34/day parking charge that wasn't mentioned on the website when we booked. OK, a small set4back but we could move forward. We checked in and found ourselves in a group of 30-40 people waiting for the 1 working elevator........2 were not working and no signage either at the front desk or at the elevators. Once in our room, I sat at the desk chair after getting changed for dinner at City Walk only to find that the chair had something sticky on it that ruined the new golf shorts that I had brought. I don't know if it was slime, syrup from breakfast or something else but the stain on my shorts would not come out and the shower gel/shampoo/conditioner was empty. Had to call for refills even though it was our first shower upon arrival. Someone did not give the room a full cleaning before we arrived. The restaurants on site that they advertise and gave us a QR code for were not open during the advertised hours, (not during the afternoon, only opened in the evening). The location is great and Ubers are only $8 - $10 to and from City Walk unless you are in dynamic pricing. We won't be back here but hopefully some of you have a better experience.

2026-06-25 via Tripadvisor
L
Lee solo_traveller gb
1
2026-06-25 via Nuitee
M
MYRICK solo_traveller us
10
2026-06-25 via Nuitee
J
jesus couple us
10
2026-06-25 via Nuitee
X
X5349KFdannyv Family
6
Pricey extra fees
Pros:

Just checked out this morning this hotel is ok but not worth the 30$ resort fee for a shuttle I never used ,internet wifi that was subpar and a coffee I could get fraction of the price especially when you add the 20$ per day parking fee

2026-06-24 via Tripadvisor
S
sportsr2026 Family
10
Great Service-Kaina
Pros:

Karina was so helpful. She made sure my room was taken care of and I had the bar service possible! Thank you again for you help and support

2026-06-23 via Tripadvisor
H
Heiner family_with_children us
10
Gracias
Pros:

Toda la ambientacion

2026-06-23 via Nuitee
L
Lidalis family_with_children us
9
un lugar al que volvería .
Pros:

La ubicación 10/10 súper céntrico .

Cons:

El olor en la habitación no se sentía siempre agradable , un poco humedad .

2026-06-23 via Nuitee
T
tommassioo Family Dublin, County Dublin
8
A very nice hotel
Pros:

A very nice hotel very close to the entrance to Universal Studios. The breakfast was standard and the rooms were clean and had very comfortable mattresses. If anyone needs a place to stay overnight during a trip to the park I recommend it. PS. Our room was overlooked Universal Studios but it's a bit too far to see anything. However the fireworks and drone show every evening made the view room worth the price.

2026-06-22 via Tripadvisor
M
Michael couple us
10
We just had a really good time. Thank you.
Pros:

The room was clean and comfortable. Shampoo, conditioner and body wash was nice. Loved the cookies. The breakfast buffet was very good.

Cons:

We don't like paying that much to park. We know it is everywhere, all the time but it is too much.

2026-06-22 via Nuitee
L
Lesasha solo_traveller us
8
2026-06-22 via Nuitee
R
Rogerio extended_group us
10
2026-06-22 via Nuitee
8
896taurab Business
10
Positive Feedback
Pros:

Carlos was extremely helpful and kind. He brought up the luggage, helped us with setting up the ice and making sure we had all we needed. He was professional and offered top-notch service! Carlos is a phenomenal bellman. His kindness was much appreciated after a long trip.

2026-06-21 via Tripadvisor
K
kristinsC6754BH Family
10
Carlos the Bellman :)
Pros:

Carlos was fabulous and very helpful explaining the hotels lay out & dining out availability & experiences !

2026-06-21 via Tripadvisor