Days Inn by Wyndham Carlsbad

Hotels
•
Days Inn
6.6 (328 reviews)
3910 National Park Hwy , Carlsbad , US

Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Business center
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Consistently praised cleanliness
Friendly/helpful front-desk staff
Comfortable beds
Good breakfast/tasty food
Convenient location (close to caverns / easy road access)
Quick resolution of issues in some cases
Outdoor grill appreciated
Cons:
Thin walls / poor soundproofing
Noisy air conditioning in some rooms
Bathroom in need of updating
At least one reported bed-bug incident (Room 114)
Slow check-in experiences
Dispute/refund refused by owner — serious negative incident
Breakfast dining area too small
Pillow variety not suitable for some guests

Categories

Cleanliness
8.5
Multiple reviews repeatedly praise how clean the rooms were and the housekeeping (e.g., 'really clean', '房間很乾淨', 'extremely clean'), so cleanliness is a strong positive overall.
Service
6
Service sentiment is mixed: several guests singled out helpful/front-desk staff (e.g., Heather) and quick fixes, but there are complaints about slow check-in and a serious dispute with ownership/management, producing an overall middling score.
Location
7
Location generally viewed as convenient (close to the caverns, easy access to main road) though one guest said 'locate was ok' — overall slightly above average.
Room Quality
5
Room quality is mixed to negative: positives on comfort and stocked rooms, but issues include thin walls/insonorisation, noisy AC, bathroom needing updating, pillow complaints, and a reported bed-bug incident (Room 114).
Amenities
6.5
Amenities receive moderate marks: breakfast is noted as good but the dining area is small; an outdoor grill was mentioned positively; some room amenities (AC, pillows) had complaints.
Value for Money
5.5
Value is mixed: several guests felt their stay was fine for the price, but a strong negative incident (refused refund/eviction) and some quality issues lower perceived value.
Food and Beverage
7
Breakfast is described positively ('breakfast很好吃', 'petit déjeuné correct', 'breakfast good') though the breakfast room is small; overall F&B leans positive.
Overall Experience
7.3
Many guests report an excellent overall stay ('would stay there again', 'absolutely wonderful', 'exceeded my expectations'), offset by occasional serious negative experiences — producing a mildly strong overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Welcome to Days Inn by Wyndham Carlsbad!

Convenient Amenities: Enjoy our free WiFi and barbecue facilities during your stay.

Relaxation: Unwind in our indoor pool and hot tub after a long day of exploring Carlsbad.

24-Hour Service: Our attentive staff at the 24-hour front desk is always available to assist you.

Ready to experience comfort and convenience at Days Inn by Wyndham Carlsbad? Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CNM

Location

Guest Reviews

6.6
Based on 328 reviews
Cleanliness: 8.5
Service: 6
Location: 7
Room Quality: 5
Amenities: 6.5
Value for Money: 5.5
Food and Beverage: 7
Overall Experience: 7.3
O
Oscar • family_with_children • us
10
2026-11-06 • via Nuitee
W
Wilfredo • couple • pr
9
2026-10-19 • via Nuitee
G
Gerald • solo_traveller • us
8
2026-09-12 • via Nuitee
J
jean renaud • family_with_children • fr
7
Pros:

La bonne qualité des équipements et un petit déjeuné correct

Cons:

L’insonorisation des chambres et le bruit de la climatisation

2026-09-05 • via Nuitee
H
Heather • solo_traveller • us
7
2026-09-03 • via Nuitee
A
Ada • solo_traveller • us
10
Pros:

How the room was really clean

Cons:

That I didn't get there in time to get a room with a sofa lol

2026-08-23 • via Nuitee
L
Lorena • extended_group • us
10
Muy bueno
Pros:

Me gustó la atención de el personal

2026-08-18 • via Nuitee
C
carolyn • solo_traveller • us
10
I would stay there again !
Pros:

Really great

Cons:

Bathroom needs updating

2026-08-15 • via Nuitee
E
Eller • family_with_children • us
7
2026-08-05 • via Nuitee
J
Jackson • solo_traveller • us
7
2026-08-02 • via Nuitee
M
Misty • family_with_children • us
8
2026-07-16 • via Nuitee
A
Apryl • couple • us
10
Great Hotel
Pros:

clean room, great staff, close to the caverns

Cons:

nothing

2026-07-13 • via Nuitee
H
Hung-Chih • solo_traveller • us
8
很乾淨的旅館,而且早餐很好吃
Pros:

房間很乾淨

Cons:

早餐餐廳太小

2026-07-05 • via Nuitee
J
Justina • family_with_children • us
8
My family and I had a great time :)
Pros:

The cleanliness of the room and how comfortable the bed was.

Cons:

Nothing bad to say, it was all positive things.

2026-06-29 • via Nuitee
Q
Quest203787 • Family
10
Absolutely wonderful
Pros:

We stayed at the Carlsbad NM site and it was a wonderful stay. Missed the cavern reservation so had to stay two nights. Heather at the front desk was an angel. Helped in so many ways to make our stay a delight. Thank you for all you did. The rooms were clean, stocked and safe. That is all I require.

2026-06-28 • via Tripadvisor
S
Stephanie • solo_traveller • us
10
2026-06-23 • via Nuitee
L
Laura • solo_traveller • us
6
Pros:

They were fast to fix any mistakes. They made the girl is brand new, so she was still learning. So we were very understanding.

Cons:

It took almost an hour and a 1 to check-in. But like I said, the girl was new, and there were quite a few mistakes made.

2026-06-14 • via Nuitee
7
725mrsn • Business
2
Bad owner
Pros:

I rented a room at 2 am cause i didnt want to walk across town on a friday night after my shift at the front desk so im a customer at this point ac wasnt working so the am manager switched me rooms shortly after the owner sent a text to vacate the room i told her i was in the middle of a shower she said vacate the room or she was calling the cops then fired me and refuses to refund the money for the room

2026-06-13 • via Tripadvisor
V
Vernice • family_with_children • us
10
2026-06-09 • via Nuitee
C
Crelly • solo_traveller • us
8
2026-06-08 • via Nuitee