MIO Cancún Hotel Boutique

Hotels
6.5 (347 reviews)
4 Calle Sierra Smz 3 Mza 10 Lt 12 , Cancún , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
4.25
The presence of mold and insects was reported, indicating a poor level of cleanliness.
Service
8.25
Many reviews praise the friendly and helpful staff, contributing positively to the service experience.
Location
8.25
The location is consistently mentioned as a positive aspect, being convenient and well-placed.
Room Quality
5.25
Guests reported issues with old rooms and maintenance problems.
Amenities
7.25
Some amenities were appreciated, like parking and a good wifi service, but issues with tv and lack of hot water were highlighted.
Value for Money
6.25
While some guests acknowledged decent pricing, others felt the quality did not match the expense.
Food and Beverage
5.75
Limited mention and no meals noted, leading to an average score.
Overall Experience
6.75
A mixed experience overall, with some satisfaction expressed, but significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Luxurious Accommodation

Located in the heart of Cancún, MIO Cancún Hotel Boutique offers 5-star accommodation with beautifully appointed air-conditioned rooms featuring modern amenities such as flat-screen TVs and free WiFi.

Convenient Facilities

Guests can take advantage of the shared kitchen, garden, and terrace, as well as the 24-hour front desk services. The hotel's proximity to popular attractions like Cristo Rey Church and Cancun Bullfight ring makes it an ideal choice for travelers seeking convenience and comfort.

Delightful Dining Options

Start your day with a delicious continental breakfast served at the hotel. With close proximity to Cancun Government Palace and Cancun Bus Station, guests can easily explore the vibrant surroundings.

Book now for an unforgettable stay at MIO Cancún Hotel Boutique.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.5
Based on 347 reviews
Cleanliness: 4.25
Service: 8.25
Location: 8.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 5.75
Overall Experience: 6.75
B
Berenice couple fr
8
2026-04-17 via Nuitee
L
Laura GRACIELA family_with_children mx
10
Pros:

Todo

Cons:

Nada

2026-04-16 via Nuitee
E
Eline couple nl
6
Prima voor 1 nachtje, maar langer wil je hier niet blijven.
Pros:

Niet zo veel, wij hadden dit hotel voor 1 nachtje geboekt omdat we in de avond laat in Cancun aan zijn gekomen, en de volgende dag door gingen naar holbox

Cons:

Bedden waren hard, pis straaltje uit de douche. Het ‘balkon’ leek wel een luchtplaats van een gevangenis. Tussen 4 muren en boven ons dicht gemaakt met bamboo 🤣 Maarja wat wil je ook voor 30 euro per nacht

2026-04-14 via Nuitee
A
Alyasiri solo_traveller us
9
كانت إقامة لطيفة جدا
Pros:

مكان نظيف وجيد والموظفون جيدون

Cons:

ليس هناك لوحة كبيرة تدل على الفندق

2026-04-13 via Nuitee
C
Cinthia Berenice extended_group mx
8
Pros:

Agradable lugar, relación precio ✅

Cons:

Se escuchaban los ruidos del pasillo en la madrugada

2026-04-11 via Nuitee
C
Carbajal Martínez family_with_children mx
8
Pros:

El clima, la cama de buen tamaño, la ubicación y la presentación (concepto) de los cuartos, ya que se veía lindo y limpio.

Cons:

No salía agua caliente, la televisión o sus controles no servían y que al llegar noche (00:00 pm) tuvimos que tocar para entrar al cuarto (no es libre entrada y salida).

2026-04-08 via Nuitee
G
Gomez couple mx
10
2026-04-07 via Nuitee
R
Reyes couple mx
10
2026-04-06 via Nuitee
D
Dario Alberto family_with_children ar
10
Pros:

La calidez del lugar y las personas del lugar

Cons:

-

2026-04-06 via Nuitee
L
Lu family_with_children ar
7
2026-04-05 via Nuitee
R
REYGA family_with_children mx
9
Pros:

La ubicación

Cons:

Todo bien

2026-04-02 via Nuitee
A
Ainhoa extended_group es
10
Perfecto todo, el personal 10/10
Pros:

Cocina completa, habitaciones grandes y personal muy atento

2026-03-31 via Nuitee
S
Solís Lopez family_with_children mx
4
Pros:

Ubicación fue lo único rescatable

Cons:

La habitación muy rústica

2026-03-30 via Nuitee
J
Jose Alberto couple mx
10
Gracias
Pros:

Es muy céntrico

Cons:

La habitación

2026-03-25 via Nuitee
I
Isela family_with_children mx
8
Es bueno
Pros:

Ubicación

Cons:

Su nombre está muy escondido, no se ve

2026-03-25 via Nuitee
N
Nadege family_with_children be
4
Hotel pas cher mais photos très anciennes...
Pros:

*Personnel accueillant et café proposé le matin
*Prix très compétitif pour cancun
*Linge propre
* emplacement central

Cons:

*Chambre blanche sur les photos : tous les murs sont sales ++
*Sol vieux béton lissé sale +++ et cassé mais nettoyé je pense en très gros
*1 cafard écrasé dans une des armoires à vêtement
*De la moisissure sur les murs de salle de bain
*1 porte de terrasse/toit qui ne ferme pas à clef vers l'extérieur
*évier et métaux rouillés
*1 coffre fort qui ne fonctionne pas du tt

2026-03-23 via Nuitee
H
HAFID RAFAEL family_with_children mx
8
2026-03-23 via Nuitee
M
Myriam couple mx
9
2026-03-22 via Nuitee
C
Contreras family_with_children mx
8
Pros:

La cama muy amplia y comoda

Cons:

Que la regadera no funcionaba correctamente
El clima marcaba error
El agua caliente tardaba en salir

2026-03-21 via Nuitee
D
Dinorah Alicia family_with_children mx
8
2026-03-19 via Nuitee