MIO Cancún Hotel Boutique

Hotels
6.5 (333 reviews)
4 Calle Sierra Smz 3 Mza 10 Lt 12 , Cancún , mx

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
4.25
The presence of mold and insects was reported, indicating a poor level of cleanliness.
Service
8.25
Many reviews praise the friendly and helpful staff, contributing positively to the service experience.
Location
8.25
The location is consistently mentioned as a positive aspect, being convenient and well-placed.
Room Quality
5.25
Guests reported issues with old rooms and maintenance problems.
Amenities
7.25
Some amenities were appreciated, like parking and a good wifi service, but issues with tv and lack of hot water were highlighted.
Value for Money
6.25
While some guests acknowledged decent pricing, others felt the quality did not match the expense.
Food and Beverage
5.75
Limited mention and no meals noted, leading to an average score.
Overall Experience
6.75
A mixed experience overall, with some satisfaction expressed, but significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Luxurious Accommodation

Located in the heart of Cancún, MIO Cancún Hotel Boutique offers 5-star accommodation with beautifully appointed air-conditioned rooms featuring modern amenities such as flat-screen TVs and free WiFi.

Convenient Facilities

Guests can take advantage of the shared kitchen, garden, and terrace, as well as the 24-hour front desk services. The hotel's proximity to popular attractions like Cristo Rey Church and Cancun Bullfight ring makes it an ideal choice for travelers seeking convenience and comfort.

Delightful Dining Options

Start your day with a delicious continental breakfast served at the hotel. With close proximity to Cancun Government Palace and Cancun Bus Station, guests can easily explore the vibrant surroundings.

Book now for an unforgettable stay at MIO Cancún Hotel Boutique.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.5
Based on 333 reviews
Cleanliness: 4.25
Service: 8.25
Location: 8.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 5.75
Overall Experience: 6.75
D
Dulce • family_with_children • mx
10
Pros:

Son muy hospitalarios

2026-02-12 • via Nuitee
S
Sebastien • couple • fr
7
2026-02-10 • via Nuitee
L
Luna • couple • mx
7
2026-02-10 • via Nuitee
E
ENRIQUEZ MENDEZ • couple • gt
7
2026-01-31 • via Nuitee
L
Lara • couple • mx
10
2026-01-30 • via Nuitee
M
Méndez • family_with_children • mx
10
Pros:

La atencion del personal y accesibilidad del cuarto

2026-01-27 • via Nuitee
P
petr • couple • de
3
2026-01-23 • via Nuitee
C
Carina • couple • es
8
Pros:

Excelente lugar cerca de todo y del ADO . Ideal para pasar uno o dos noches (ya que cuenta con cocina comunitaria) antes de partir para el aeropuerto.
Amamos que sean pet fríendly

2026-01-20 • via Nuitee
T
taiwo • solo_traveller • us
3
It was manageable
Pros:

There was no breakfast

Cons:

The room was too plain and when it rained water was entering the room

2026-01-20 • via Nuitee
J
Jose • couple • mx
10
Pros:

Un excelente lugar

Cons:

Nada

2026-01-19 • via Nuitee
M
Maria Azucena • family_with_children • co
5
Pros:

Buena ubicación y las personas muy amables

Cons:

Esperaba mejores instalaciones

2026-01-19 • via Nuitee
D
Dulce • family_with_children • mx
10
Pros:

Todo es un lugar que si. Duda vuelvo a ir

Cons:

Solo que no hay como un escritorio donde uno pueda trabajar Pero lo demás es excelente

2026-01-17 • via Nuitee
A
Alberto • solo_traveller • gt
10
Cons:

Buenas noches mi nombre es Alberto soy guatemalteco me parece una estafa en el establecimiento ponen fotos que nada que ver en la publicación por favor señores turistas tengan mucho cuidado con ese hotel

2026-01-13 • via Nuitee
J
Julian • solo_traveller • ar
9
2026-01-07 • via Nuitee
L
Leydi Mercedes • family_with_children • mx
8
2026-01-04 • via Nuitee
B
Bonilla • family_with_children • gt
1
Pésimo, no lo recomiendo.
Pros:

Lo único bueno fue la ubicación, nada más.

Cons:

El lugar está viejo, no es como lo ofrecen en las imágenes. Además si cancelan con tarjeta les cobran más de lo que promete en el precio, por ejemplo el total por las 5 noches que me hospedé era $407 y resulta que en mi historial bancario aparece que el lugar me cobró $467

2026-01-01 • via Nuitee
K
Klaudia • couple • pl
1
Please read it
Pros:

Parking

Cons:

The hotel room was old, damaged, and clearly in need of a full renovation. There was toxic mold and fungus visible on the walls, which is unacceptable and potentially dangerous to health. The smell in the room was truly horrible — a mix of dampness, mold, and rot.

I left the room after only 20 minutes. Even though I did not want to lose the money I had paid for the night, I had no choice but to move to another hotel because staying there was impossible.

The biggest issue is that in this price range there are many accommodations in Cancún offering a much higher standard than this property. Either the prices should be significantly lowered, or the hotel should invest in proper renovation. I do not recommend staying here.

2025-12-31 • via Nuitee
H
Hernadez • family_with_children • mx
4
Pros:

sin palabras

Cons:

el sanitario no funcionaba
sin agua caliente
sin t v.

2025-12-31 • via Nuitee
C
Citlalli • couple • mx
8
2025-12-30 • via Nuitee
P
Percy • couple • mx
9
I'm satisfied
Pros:

Calm

Cons:

Not hot water on the shower

2025-12-22 • via Nuitee