MIO Cancún Hotel Boutique

Hotels
6.5 (347 reviews)
4 Calle Sierra Smz 3 Mza 10 Lt 12 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Luggage storage
Shuttle service (additional charge)
Shared kitchen
Outdoor furniture
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
4.25
The presence of mold and insects was reported, indicating a poor level of cleanliness.
Service
8.25
Many reviews praise the friendly and helpful staff, contributing positively to the service experience.
Location
8.25
The location is consistently mentioned as a positive aspect, being convenient and well-placed.
Room Quality
5.25
Guests reported issues with old rooms and maintenance problems.
Amenities
7.25
Some amenities were appreciated, like parking and a good wifi service, but issues with tv and lack of hot water were highlighted.
Value for Money
6.25
While some guests acknowledged decent pricing, others felt the quality did not match the expense.
Food and Beverage
5.75
Limited mention and no meals noted, leading to an average score.
Overall Experience
6.75
A mixed experience overall, with some satisfaction expressed, but significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Luxurious Accommodation

Located in the heart of Cancún, MIO Cancún Hotel Boutique offers 5-star accommodation with beautifully appointed air-conditioned rooms featuring modern amenities such as flat-screen TVs and free WiFi.

Convenient Facilities

Guests can take advantage of the shared kitchen, garden, and terrace, as well as the 24-hour front desk services. The hotel's proximity to popular attractions like Cristo Rey Church and Cancun Bullfight ring makes it an ideal choice for travelers seeking convenience and comfort.

Delightful Dining Options

Start your day with a delicious continental breakfast served at the hotel. With close proximity to Cancun Government Palace and Cancun Bus Station, guests can easily explore the vibrant surroundings.

Book now for an unforgettable stay at MIO Cancún Hotel Boutique.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.5
Based on 347 reviews
Cleanliness: 4.25
Service: 8.25
Location: 8.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 5.75
Overall Experience: 6.75
J
Jose Alberto • couple • mx
10
Gracias
Pros:

Es muy céntrico

Cons:

La habitación

2026-03-25 • via Nuitee
I
Isela • family_with_children • mx
8
Es bueno
Pros:

Ubicación

Cons:

Su nombre está muy escondido, no se ve

2026-03-25 • via Nuitee
H
HAFID RAFAEL • family_with_children • mx
8
2026-03-23 • via Nuitee
N
Nadege • family_with_children • be
4
Hotel pas cher mais photos très anciennes...
Pros:

*Personnel accueillant et café proposé le matin
*Prix très compétitif pour cancun
*Linge propre
* emplacement central

Cons:

*Chambre blanche sur les photos : tous les murs sont sales ++
*Sol vieux béton lissé sale +++ et cassé mais nettoyé je pense en très gros
*1 cafard écrasé dans une des armoires à vêtement
*De la moisissure sur les murs de salle de bain
*1 porte de terrasse/toit qui ne ferme pas à clef vers l'extérieur
*évier et métaux rouillés
*1 coffre fort qui ne fonctionne pas du tt

2026-03-23 • via Nuitee
M
Myriam • couple • mx
9
2026-03-22 • via Nuitee
C
Contreras • family_with_children • mx
8
Pros:

La cama muy amplia y comoda

Cons:

Que la regadera no funcionaba correctamente
El clima marcaba error
El agua caliente tardaba en salir

2026-03-21 • via Nuitee
D
Dinorah Alicia • family_with_children • mx
8
2026-03-19 • via Nuitee
M
mohammad • solo_traveller • ir
1
2026-03-18 • via Nuitee
G
Gomez may • couple • mx
1
Pésimo no respetan tu reserva
Pros:

nisiquiera hicimos check in nadie nos abrió a nuestra llegada mandamos msj qué llegaríamos por la madrugada

Cons:

la atención y que sobrevenden

2026-03-18 • via Nuitee
L
Lucia • family_with_children • mx
9
Mi estancia en el hotel Mio Cancún Boutique.
Pros:

El trato de las anfitrionas Rossie y Gaby, te ofrecen un rico café y la linda cocina para preparar tus alimentos, cuidando así tu economía

Cons:

La ubicación es buena, Pero por lo pequeño está escondido

2026-03-16 • via Nuitee
T
Torres • family_with_children • mx
9
Pros:

La atención, exelente, te reciben muy bien te ofrecen café por las mañanas , un gran detalle y te dan la confianza de usar todo lo que hay en la cocina.
Muy bien.

Cons:

No hubo algo que me desagradara

2026-03-15 • via Nuitee
M
Miguel Angel • family_with_children • mx
8
2026-03-10 • via Nuitee
M
Matias • family_with_children • es
1
2026-03-10 • via Nuitee
M
Miguel • family_with_children • mx
1
Pros:

Nada

Cons:

Todo sucio, instalaciones viejas y te cobran de más (tienen su propio cambio). Se supone reservas por un costo y al llegar es otro

2026-03-09 • via Nuitee
C
Carlos • couple • us
10
Pros:

Súper cómodo, buen servicio y muy amable personal

2026-03-09 • via Nuitee
R
ruben • family_with_children • mx
8
Pros:

Comodo

Cons:

Ubicacion

2026-03-07 • via Nuitee
U
Uriel • solo_traveller • mx
9
buena
Pros:

la neta, el precio

Cons:

que huele un poco a humedad, pero nada que no deje estar ahi

2026-03-07 • via Nuitee
R
Rosario • solo_traveller • mx
10
Confortable
Cons:

la falta de aseo, tal vez x la estancia tan corta.

2026-03-04 • via Nuitee
A
AKIHIRO • solo_traveller • jp
7
Pros:

セントロの中心部に近くロケーションが良い

Cons:

大通りから100メートルほど入ることになり、場所が少しわかりにくい。部屋は質素で値段相応。

2026-03-02 • via Nuitee
G
Gomez • family_with_children • ar
5
Cómodo pero con mal olor
Pros:

La cama. El aire acondicionado funciona bien. Tenía una linda terraza compartida y una cocina bien equipada. La ubicación es cómoda pero pq está cerca de una avenida principal.

Cons:

El baño tenía olor a cloaca. Muy apestoso y eso arruinó muchísimo el momento vivido ahí. Encima la puerta del baño era de esas rústicas q cierran muy poco. Habitación 19 era. Muy apestosa.

2026-03-01 • via Nuitee