MIO Cancún Hotel Boutique

Hotels
6.5 (399 reviews)
4 Calle Sierra Smz 3 Mza 10 Lt 12 , Cancún , mx

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Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Garden
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Old room condition

Categories

Cleanliness
4.25
The presence of mold and insects was reported, indicating a poor level of cleanliness.
Service
8.25
Many reviews praise the friendly and helpful staff, contributing positively to the service experience.
Location
8.25
The location is consistently mentioned as a positive aspect, being convenient and well-placed.
Room Quality
5.25
Guests reported issues with old rooms and maintenance problems.
Amenities
7.25
Some amenities were appreciated, like parking and a good wifi service, but issues with tv and lack of hot water were highlighted.
Value for Money
6.25
While some guests acknowledged decent pricing, others felt the quality did not match the expense.
Food and Beverage
5.75
Limited mention and no meals noted, leading to an average score.
Overall Experience
6.75
A mixed experience overall, with some satisfaction expressed, but significant concerns noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:32

Property Description

Luxurious Accommodation

Located in the heart of Cancún, MIO Cancún Hotel Boutique offers 5-star accommodation with beautifully appointed air-conditioned rooms featuring modern amenities such as flat-screen TVs and free WiFi.

Convenient Facilities

Guests can take advantage of the shared kitchen, garden, and terrace, as well as the 24-hour front desk services. The hotel's proximity to popular attractions like Cristo Rey Church and Cancun Bullfight ring makes it an ideal choice for travelers seeking convenience and comfort.

Delightful Dining Options

Start your day with a delicious continental breakfast served at the hotel. With close proximity to Cancun Government Palace and Cancun Bus Station, guests can easily explore the vibrant surroundings.

Book now for an unforgettable stay at MIO Cancún Hotel Boutique.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

6.5
Based on 399 reviews
Cleanliness: 4.25
Service: 8.25
Location: 8.25
Room Quality: 5.25
Amenities: 7.25
Value for Money: 6.25
Food and Beverage: 5.75
Overall Experience: 6.75
A
Angel • solo_traveller • us
6
It was a great stay.
Pros:

Yhe l9ocation, how clean the room was and the comfort of it.

Cons:

The room could been bigger.

2026-07-15 • via Nuitee
V
vallejos • solo_traveller • ar
6
Bueno
Pros:

Si me gusto
Muy lindo bien ubicado

2026-07-13 • via Nuitee
C
Carolina • solo_traveller • mx
7
no cumplio con mis pespectativas
Pros:

la cama de la habitacion era comoda y la ubicacion del alojamiento esta muy bien

Cons:

Mucho ruido desde temprano, el agua de la regadera no salia bien, la cocina estaba sucia y el internet fallaba mucho

2026-07-12 • via Nuitee
M
MA • couple • de
9
simple, romantic, extremely friendly
Pros:

Excellent staff and service. Recommended a great restaurant nearby with very friendly owners and service in English. The room was simple and romantic.

2026-07-12 • via Nuitee
E
Espinosa • solo_traveller • co
10
Pros:

Todo muy bien

2026-07-12 • via Nuitee
L
Luz Palestina • solo_traveller • mx
6
Visita al mio
Pros:

La terraza

Cons:

No está cerca de la playa la fotografía es engañosa

2026-07-10 • via Nuitee
C
Carlos Ignacio • solo_traveller • mx
10
2026-07-10 • via Nuitee
O
Oliver • extended_group • de
10
2026-07-07 • via Nuitee
M
Mauricio Ponce d León S • solo_traveller • mx
7
Pros:

La habitacion excepcional , fresca , amplia, cama xtragrande , con terraza y hamaca.

Cons:

La cocina

2026-07-03 • via Nuitee
Y
Yaima • family_with_children • us
2
Pros:

Está en muy mal estado , ahí cucarachas está sucio y en muy mal estado la estética, del ídolo sale un mal olor horrible realmente el personal es agradable pero el hotel está en muy malas condiciones, deberían renovar muchas cosas, sin contar q la seguridad no es buena , la cocina es compartida pero el refrigerador estaba demasiado horrible de suciedad realmente me sentí demasiado incómoda .

2026-06-30 • via Nuitee
D
Damian • couple • co
10
Pros:

La tranquilidad

2026-06-29 • via Nuitee
S
Sanchez burguete • solo_traveller • mx
9
Pros:

La cama

Cons:

Que al reservar decía un costo y al pagar fue mas

2026-06-26 • via Nuitee
V
Villegas • solo_traveller • mx
8
2026-06-26 • via Nuitee
P
Paredes • solo_traveller • mx
9
Pros:

La ubicación

Cons:

Se descompuso el aire acondicionado y pasamos una Noche con puro ventilador.

2026-06-25 • via Nuitee
B
Billy • solo_traveller • co
10
Pros:

Lindo y gracias

Cons:

Todo hermoso

2026-06-23 • via Nuitee
M
Mar • solo_traveller • mx
10
Pros:

Me gustó, gracias.

2026-06-22 • via Nuitee
C
Clarisa Ileana • solo_traveller • mx
10
2026-06-21 • via Nuitee
D
Daniel • solo_traveller • co
8
Pros:

El precio y ubicación

Cons:

Esta remodelacion

2026-06-12 • via Nuitee
A
Aamer • couple • ca
3
Not worth the money
Pros:

The location was near the centro area which was the only highlight of this place.

Cons:

The room was not at all like the pictures. (The pictures posted are probably from when they first renovated or built the property)
Not clean,
No toiletries
Towels were worn off.
Lots of Mosquitos and they did not even have anything to deal with them when requested.
You can easily get better rooms and facilities at the same rate or even less.

2026-06-03 • via Nuitee
H
Hugo Michel • solo_traveller • mx
10
Pros:

La tranquilidad y cercanía

Cons:

Todo bien

2026-05-28 • via Nuitee