Best Western Orlando Gateway Hotel

Hotels
Best Western
8 (9162 reviews)
7299 Universal Boulevard , Orlando , us

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.89
Several reviews mentioned issues with cleanliness, including mold and uncleaned rooms.
Service
9.86
Many reviews highlighted friendly and accommodating staff.
Location
9.9
Location was frequently praised as being excellent and very convenient.
Room Quality
6.85
Room quality was described as outdated and uncomfortable in some reviews.
Amenities
7.88
Amenities were mentioned as basic; lacks sufficient offerings like free coffee.
Value for Money
7.84
Some reviews indicated decent value, but concerns about high prices were noted.
Food and Beverage
6.89
Reviews mentioned limited breakfast options and high breakfast prices.
Overall Experience
8.86
Overall experience varied but included significant positive feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:36

Property Description

Convenient Location and Shuttle Service
Situated in Orlando, Florida, the hotel offers complimentary shuttle transportation to popular attractions like SeaWorld and Universal Studios Orlando, making exploring the city a breeze.

Relaxation and Recreation
Guests can unwind at the outdoor heated pool and 2 hot tubs, perfect for a relaxing day under the sun. For fitness enthusiasts, the hotel provides a state-of-the-art gym and a basketball court for some friendly competition.

Dining Options for Every Craving
Indulge in delicious meals at Sharky & Jack’s Restaurant, serving up traditional American cuisine and a full-service bar. For a quick bite, Shades Deli offers a variety of options for all meals, from sandwiches to pastries.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Best Western Orlando Gateway now!

Important information:

Please note that a buffet breakfast is available for USD 13.99 per person per night. Please note that hotel parking is not equipped for large trucks or trailers.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$22.50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8
Based on 9162 reviews
Cleanliness: 5.89
Service: 9.86
Location: 9.9
Room Quality: 6.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 6.89
Overall Experience: 8.86
D
Daniel extended_group br
8
2026-05-30 via Nuitee
Y
Yadira solo_traveller pr
10
2026-05-30 via Nuitee
K
KOLDO family_with_children es
6
KOLANDASIMER
Pros:

La ubicación

Cons:

Está todo un poco viejito. El AC muy ruidoso y poco frío.

2026-05-30 via Nuitee
G
Gabriel family_with_children us
8
Everything was really close by and that saves a lot of traveling costs and go to many fun cool places
Pros:

There’s many things you can do, go to the gym, pool, play basketball and jacuzzi and snack bar and everything.

Cons:

I came with a Tesla and they only have one charging station but it didn’t fit on my Tesla and I don’t have an adapter so I had to charge somewhere else which isn’t bad because it’s a minute away but wishes they had charging stations that fit or maybe have adapters if needed

2026-05-29 via Nuitee
G
George extended_group us
8
.
Pros:

.

Cons:

.

2026-05-29 via Nuitee
F
fair solo_traveller us
10
2026-05-29 via Nuitee
I
Ian solo_traveller pr
9
2026-05-29 via Nuitee
D
Denise couple us
10
Pros:

Everything its nice and quiet

2026-05-29 via Nuitee
S
Sergio family_with_children us
10
Ótimo custo benefício
Pros:

Recepção Ivo 🇧🇷🏆, Próximo a Univesal, tem transfer

Cons:

Chuveiro era fraco

2026-05-29 via Nuitee
M
Molina Zuluaga family_with_children us
9
Me senti como en casa.
Pros:

La habitación esta bastante comoda, la ubicación super especial, la comida muy rica, la atención del personal siempre amables atentos ayudar muy carismaticos.

Cons:

la limpieza del baño debería ser mas profunda.

2026-05-29 via Nuitee
R
Ruben couple us
10
N/a
Pros:

N/a

Cons:

N/a

2026-05-28 via Nuitee
G
Gabriela couple cl
4
El hotel estaba muy limpio y el personal fue amable y atento. La ubicación también era muy buena. Lo único negativo fue
Pros:

La ubicación

Cons:

El Wife mo funcionaba , no pude trabajar . Decepcionante ,

2026-05-28 via Nuitee
M
Melissa family_with_children us
1
Just not worth the hassle you get what you pay for
Pros:

Power went out all day and toilet was stopped up the whole time

Cons:

The price

2026-05-28 via Nuitee
W
White couple us
1
Don’t stay
Pros:

Nothing

Cons:

Bad customer service

2026-05-28 via Nuitee
A
Adriana couple us
10
Pros:

Funcionários extremamente eficientes e atenciosos, camas confortáveis e limpas.

Cons:

Tivemos um pequeno problema no banheiro, mas imediatamente foi resolvido.

2026-05-28 via Nuitee
D
DANILO solo_traveller br
7
Otimo custo beneficio
Pros:

Localização
Estacionamento Gratis
Cordialidade da recepção

Cons:

Academia (equipamentos quebrados)
Ar condicionado dos quartos velhor e barulhentos
internet nos quartos falha muito

2026-05-28 via Nuitee
A
Arkadiusz family_with_children pl
9
Pros:

Hotel ładny i czysty. Na stronie nie ma nic o kaucji w wysokości 200$ więc informuje. Jedyna rzecz jaka mi się nie podobała to zwrot kaucji który dostałem po 8 dniach.

2026-05-28 via Nuitee
M
morales solo_traveller us
10
2026-05-27 via Nuitee
Özlem solo_traveller tr
7
2026-05-27 via Nuitee
M
Melissa couple cr
10
Amazing experience
Pros:

The service was amazing, Luciana is exceptional he made the entire experience very special, and also if you want to eat something tasty and what that home feeling please look out for Maria at the restaurant she makes the best breakfasts ever.

Cons:

I would like to stay more days. But my vacays were too short.

2026-05-27 via Nuitee