CREW Hotel

Hotels
9.2 (1777 reviews)
50/3 Soi 1, Rakaeng Road, Haiya Subdistrict, Muang Chiang Mai , Chiang Mai , th

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Soundproof rooms
Ironing service
Salt-water pool
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast variety
Good location
Cons:
Mold in rooms
Noise from neighbors
Bathroom issues

Categories

Cleanliness
8.38
Mixed sentiments about cleanliness, with some mentions of mold and general cleanliness being good.
Service
9.85
Employees are consistently praised for their friendliness and helpfulness.
Location
9.39
Ideal location, close to the city center and quiet.
Room Quality
8.34
Room size and decor are acceptable but could use improvement; some issues with bathroom amenities.
Amenities
9.37
Excellent amenities provided, including free water, coffee, and breakfast options.
Value for Money
9.33
Good value for the price, especially with included services.
Food and Beverage
9.38
Breakfast received high praise; diverse options available.
Overall Experience
9.55
Overall experience is highly rated, with many positive comments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 23:51

Property Description

Convenient Location

Situated in Chiang Mai, just minutes away from popular attractions like Chiang Mai Gate and Chiang Mai Night Bazaar, CREW Hotel offers a central location for exploring the city. With key landmarks and the airport within a few kilometers, guests can easily immerse themselves in the local culture.

Modern Amenities

Enjoy a comfortable stay in our 3-star accommodation equipped with essential amenities. From an indoor pool to free WiFi throughout the property, we ensure a convenient and relaxing experience for all guests. Each room features air conditioning, a flat-screen TV, and a private bathroom for your comfort.

Delicious Dining Options

Start your day right with our daily breakfast offering a variety of buffet, continental, or American options. Whether you prefer a hearty meal or a light bite, we have something to satisfy every palate at CREW Hotel.

Experience the best of Chiang Mai at CREW Hotel - book your stay now for a memorable getaway!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for THB 590 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 1777 reviews
Cleanliness: 8.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 9.37
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.55
A
Akmal couple my
10
Pros:

Had a wonderful stay here! The staff were incredibly friendly and always willing to help. The hotel was clean, comfortable, and the location was perfect for exploring Chiang Mai. The free rambutan was such a lovely surprise and definitely earned some bonus points. Overall, I had a great experience and would definitely choose this hotel again the next time I visit Chiang Mai.

Cons:

NA

2026-06-20 via Nuitee
Z
ZHONGNAN couple cn
10
非常好的体验
Pros:

首先,早餐真的太棒了住了一周每天都会有变化;并且淋雨头角度可以调节,水压够,水温稳定;床品舒适。工作人员非常友好,每次见面会问候,饮用水充足,全天都有水果,所以在公共区域休息也是很舒适的

2026-06-19 via Nuitee
M
Monica family_with_children ec
10
Fabuloso
Pros:

El lugar muy limpio el desayuno súper variado y todo fresco y delicioso el personal muy amable sin duda la mejor decisión

2026-06-18 via Nuitee
安得乳 solo_traveller tw
10
工作人員非常親切,房間也很大很舒服,早餐種類也不少,很超值!可以慢慢散步到舊城區,很悠閒!
Pros:

工作人員非常親切,房間也很大很舒服,早餐種類也不少,很超值!可以慢慢散步到舊城區,很悠閒!

2026-06-15 via Nuitee
W
Wong solo_traveller gb
10
Pros:

I've stayed at The Crew Hotel multiple times and keep coming back for a reason. The hotel is comfortable, well located, and consistently offers great value, but the standout feature for me is the breakfast. The breakfast selection is excellent, with plenty of choice and high-quality food that sets you up perfectly for the day.

What really makes this hotel special, though, is the staff. Every member of the team is exceptionally friendly, welcoming, and helpful. They always go out of their way to make guests feel comfortable, and their genuine warmth creates an atmosphere that makes you want to return.

I've stayed in many hotels over the years, and it's rare to find a place that combines great service with such a consistently good experience. Highly recommended, and I'll definitely be back again.

2026-06-13 via Nuitee
W
Wong solo_traveller gb
10
Pros:

This has become my go-to hotel whenever I'm in the area. The rooms are comfortable, the atmosphere is relaxed, and everything is always clean and well maintained.

The biggest highlight for me is the breakfast. It's one of the main reasons I choose to stay here time and time again. There's a great selection, the quality is consistently high, and it's the perfect start to the day.

I also want to recognise the staff, who are genuinely outstanding. Everyone is friendly, professional, and always happy to help with a smile. It's clear they take pride in looking after their guests, and that personal touch makes a huge difference.

A great hotel with excellent service, fantastic breakfast, and a team that makes you feel welcome every time you visit.

2026-06-13 via Nuitee
W
Wong solo_traveller gb
10
Pros:

I've stayed at this hotel several times and it has become my first choice whenever I'm in Chiang Mai. The location is excellent—close enough to the Old City, markets, restaurants, and attractions to walk almost everywhere, while still being quiet and peaceful at night.

The main reason I keep returning is the breakfast. The variety is fantastic, with a mix of Thai and Western options that changes regularly, and everything is fresh and well prepared. It's genuinely one of the best hotel breakfasts I've had in Chiang Mai and something I look forward to every stay.

What really sets this hotel apart, however, is the staff. Every member of the team is incredibly friendly, welcoming, and helpful. They consistently go above and beyond to make guests feel at home, and their warmth creates an atmosphere that is difficult to find elsewhere.

The rooms are modern, spotless, and comfortable, and the hotel offers excellent value for money. After multiple stays, the quality has always been consistent, which is why I continue to come back. Highly recommended for anyone visiting Chiang Mai.

2026-06-13 via Nuitee
D
DANIELA CRISTINA couple br
10
Pode reservar sem medo!
Pros:

Simpatia dos funcionários, limpeza, café da manhã perfeito, quarto confortável e ótima localização

2026-06-11 via Nuitee
C
Chairo solo_traveller mz
9
Muito boa estadia
Pros:

O hotel é bastante limpo, funxuonarios prestativos, uma das funcionarias com o nome Aung ajudo-nos muito para com algumas orientações dos locais que queriamos visitar na cidade.

Cons:

Não tenho razões de queixa

2026-06-07 via Nuitee
S
SHUYUAN extended_group tw
10
2026-06-07 via Nuitee
J
Jasmin couple de
10
Großartiges Hotel
Pros:

Ein wunderschönes Hotel mit sauberen Zimmern. Die Lage ist ruhig und alle Spots sind fußläufig erreichbar. Das Personal ist unglaublich freundlich und hat sofort geholfen und auch bei einer Verletzung uns mit allem nötigen versorgt. Gratis Wasser und Obst sind den ganzen Tag zur Verfügung. Wir haben uns sehr wohl gefühlt. Das Frühstück war sehr lecker und abwechslungsreich.

Cons:

Zwar war das Frühstück abwechslungsreich, aber für Vegetarier manchmal ein bisschen wenig Auswahl. Manchmal konnte man auch nicht genau ableiten, ob Fleisch oder Fisch enthalten war. Da wären Schilder mit einem Hinweis auf Vegetarisch recht hilfreich.☺️

2026-06-04 via Nuitee
J
Jane couple kr
10
Recommend this place
Pros:

good Location, good breakfast, friendly staff, comfortable

2026-06-04 via Nuitee
J
Jane couple kr
10
2026-06-04 via Nuitee
C
Chaofan Kay solo_traveller sg
8
Pros:

We had a very comfortable stay, the included breakfast was quite nice, and the staff were very helpful and friendly.

2026-06-02 via Nuitee
E
Eunsook solo_traveller kr
9
가성비 좋은 숙소
Pros:

아침식사, 친절한 직원들, 물 무료제공

Cons:

방사형 고정된 샤워기로 다들 불편해 함

2026-05-31 via Nuitee
S
Supagorn solo_traveller th
9
2026-05-28 via Nuitee
婉瑜 extended_group tw
9
入住前先行聯繫飯店,我的朋友會比較早到,飯店欣然的讓我的朋友先入住休息。因為剛好朋友生日,寫卡片許願請飯店做毛巾小動物與蛋糕,飯店真的準備蛋糕與毛巾動物,給我們很大的驚喜,謝謝飯店給我們難忘的住宿體驗,賓至如歸的感覺。
Pros:

員工服務很好,開朗並耐心的回應問題;打掃的很乾淨、空間舒適;1樓公共區晚上10點前可免費拿瓶裝水。

Cons:

隔音比較差。

2026-05-28 via Nuitee
S
Sarika family_with_children za
10
Peaceful and refreshing
Pros:

I enjoyed the breakfast buffet. It was replenished frequently and really was suited to all tastes. Loved the fruit and yoghurt.
Location meant easy access to markets, massages and old part of Chiang Mai. Quite hot weather meant Grabs were easier and more comfortable to use. Beds were comfortable, rooms were clean, loved the hot water and powerful shower. The staff were pleasant, polite and friendly. Even though the hotel was busy, gauging by number of people at breakfast, the hotel rooms were quiet and the hotel was peaceful. We were not disturbed by movement of people in the hotel. Our stay was comfortable and most refreshing. Excellent price performance.

Cons:

Nothing.

2026-05-27 via Nuitee
M
mthui couple tw
10
Pros:

環境乾淨,床跟枕頭都好睡,服務人員也都很親切,整體住宿體驗很好

2026-05-24 via Nuitee
T
Tamara extended_group ar
9
2026-05-23 via Nuitee