Bottomhill Palace Hotel

Hotels
7 (146 reviews)
Waves 1-E, Dargah Gate Sylhet , Sylhet , bd

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
BBQ facilities
See all facilities

Review Highlights

Pros:
Good location
Clean room
Friendly staff
Cons:
Poor service
Lack of professionalism
Concerns about amenities

Categories

Cleanliness
6.58
Clean, but some concerns about overall cleanliness mentioned in several reviews.
Service
7.55
Staff were friendly and helpful, but some professionalism issues noted.
Location
8.09
Great location with easy access to the area.
Room Quality
6.54
Some issues with amenities and room comfort reported.
Amenities
6.07
Limited amenities and responsiveness issues highlighted.
Value for Money
7.03
Fair pricing but lacks some expected services.
Food and Beverage
7.08
No specific comments on food; standard quality for this hotel tier.
Overall Experience
7.05
Mixed feelings but generally a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:07

Property Description

Luxurious Amenities:
Enjoy access to a garden, shared lounge, terrace, and restaurant. Take advantage of the 24-hour front desk, airport transfers, kids' club, and complimentary WiFi.

Comfortable Rooms:
Relax in rooms equipped with modern amenities like a flat-screen TV, private bathroom, and cozy bedding. Feel productive with a convenient desk for work.

Enjoyable Activities:
Start your day with a delicious continental or halal breakfast. Have fun at the children's playground or try your hand at darts. Explore the area with available car hire services.

Book your stay at Bottomhill Palace Hotel for a memorable experience in Sylhet!

Check-in and check-out hours:
Check-out: 12:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for US$5 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7
Based on 146 reviews
Cleanliness: 6.58
Service: 7.55
Location: 8.09
Room Quality: 6.54
Amenities: 6.07
Value for Money: 7.03
Food and Beverage: 7.08
Overall Experience: 7.05
S
suhail anjum • family_with_children • bd
7
2026-02-12 • via Nuitee
D
Dr. Golam Muntasir • extended_group • bd
10
2026-01-28 • via Nuitee
K
Komor • couple • bd
5
50/50.
Pros:

Location was great, room was clean.

Cons:

We found sounds many times behind the door!
And staff was knocking the door continuously without permission when we were passing quality time!!! It's a bad manner, though he was came here to give complementary things. The feelings is horrible.

2026-01-22 • via Nuitee
H
hossain • family_with_children • bd
9
Pros:

Overall it was good

2026-01-21 • via Nuitee
M
Mehedi • couple • bd
10
It was an excellent experience. I love this palace.
Pros:

I like everything that I got from here.It was a cool and calm place.Nice environment with neat and clean. The staff was also so and active friendly.

Cons:

I am fully satisfied. I like everything.

2026-01-19 • via Nuitee
M
Md • couple • bd
1
2026-01-19 • via Nuitee
A
Asif Md Atiqul • family_with_children • bd
8
Pros:

I did not take breakfast. So i can not tell anything about this

Cons:

All were good.

2026-01-19 • via Nuitee
S
Shishir • family_with_children • bd
7
2026-01-09 • via Nuitee
M
Md golam Rasul • couple • gb
8
good
Pros:

yes

Cons:

tea and coffee bill charges .. it’s not good

2026-01-07 • via Nuitee
R
Rashid • family_with_children • bd
8
2025-12-16 • via Nuitee
M
Md.Rabby Hossin • extended_group • bd
2
Nearly Horrible experience
Pros:

Place was cozy and it is standing on a good location
Pretty good back yard space

Cons:

Lack of professionalism of hotel staffs
They play something like poker on ground in entrance of hotel room lobby
Geyser wasn't working properly
We asked for a Bucket and a Mug since we got heating jug to get warm water, they Couldn't provide any
When we asked for extra Blanket, they told us they can't provide since hotel rooms are full of guests though they provide a bed sheet

2025-12-04 • via Nuitee
S
Sahed • solo_traveller • bd
7
2025-12-03 • via Nuitee
M
MOHAMMED • family_with_children • bd
5
2025-11-03 • via Nuitee
C
Chowdhury • family_with_children • bd
7
2025-10-18 • via Nuitee
R
Rudaba • couple • bd
10
Pros:

The hospitality of the staff. They were very cordial and helpful.

Cons:

There’s nothing much to complain about the hotel. As a whole it was a good experience

2025-10-09 • via Nuitee
M
MD Ahad Uddin • family_with_children • bd
5
Fair
Pros:

Its calm and silent. Clean and value for money

Cons:

Ac don’t work well
Service is not so good

2025-09-04 • via Nuitee
P
Polash • solo_traveller • bd
5
2025-07-31 • via Nuitee
K
KAMRUL • couple • bd
5
2025-07-29 • via Nuitee
M
MD Rezaul Karim • couple • bd
5
Pros:

Resonable, Location and value for money

Cons:

Not that much clean, and they respond very slowly

2025-07-21 • via Nuitee
N
Nasir • solo_traveller • bd
6
2025-07-13 • via Nuitee