Sina Suites Cancun - Adults Only

Hotels
8.9 (2480 reviews)
Quetzal 33 Fraccionamiento Club de Golf Zona Hotelera , Cancún , MX
+52 998 321 8925

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Free

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Nice amenities
Clean pool area
Cons:
Room maintenance issues
Distance from attractions
Limited breakfast options

Categories

Cleanliness
8.36
Several reviews mentioned cleanliness, but some indicated issues with maintenance.
Service
9.83
Consistently praised for friendly and attentive staff across multiple reviews.
Location
8.37
Location appreciated, but some noted it being distant from major attractions.
Room Quality
8.82
Rooms were generally appreciated, although some comments pointed to needs for updates.
Amenities
9.35
Good amenities mentioned including nice pool and spacious areas.
Value for Money
8.81
Value perceived as good, though some found certain aspects pricey.
Food and Beverage
8.36
Food quality mentioned positively, but breakfast options were lacking.
Overall Experience
9.33
Generally positive experiences with particular highlights on service and ambiance.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:26

Property Description

Luxurious Accommodation near La Isla Beach

Private Marina and Outdoor Pool: Sina Suites boasts a private marina and an outdoor swimming pool offering stunning lagoon views, perfect for relaxation and leisure.

Gourmet Dining Options: Indulge in a delicious continental breakfast and authentic Mexican cuisine at the poolside La Isla Restaurant, or sip on refreshing drinks at the Chac Mool Bar set in a charming Palapa thatched hut.

Convenient Location: Located in Cancún’s hotel zone, just a short 5-minute walk from La Isla Beach, Sina Suites offers spacious and air-conditioned rooms with modern amenities. Don't miss the chance to experience luxury and comfort at its finest - book your stay now!

Important information:

ADULTS ONLY Property.

Please keep in mind that children are not accepted at our property, only teens of 18 and older.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.9
Based on 2480 reviews
Cleanliness: 8.36
Service: 9.83
Location: 8.37
Room Quality: 8.82
Amenities: 9.35
Value for Money: 8.81
Food and Beverage: 8.36
Overall Experience: 9.33
A
Alexander • couple • de
9
Jederzeit wieder
Pros:

Kleine Anlage mit schönen Pool und Bar direkt an der Laguna. Wenn man Glück hat, schwimmt mal ein Krokodil vorbei. Restaurant war auch gut. Zimmer groß und geräumig. Personal sehr hilfsbereit

2026-10-24 • via Nuitee
C
Cindi • couple • us
9
Great value, Convenient location
Pros:

Great value for money. Location is very good, right on the lagoon. You can walk to the main road which has restaurants, and small grocery stores within a few minutes. Easy to get an Uber taxi to. Lovely pool. The junior suite was very large, had great AC, and an efficient kitchenette.

2026-10-22 • via Nuitee
A
Alain • couple • fr
10
Très bonne surprise
Pros:

La gentillesse du personnel. Appartement spacieux et propre. Literie très confortable

Cons:

Petit déjeuner un peut basique pour le prix

2026-10-20 • via Nuitee
J
jey • couple • in
10
2026-10-17 • via Nuitee
S
Samantha • solo_traveller • gb
10
Really lovely overnight stay - would like to visit again when more time to chill out
Pros:

Great pool area and I liked the balcony

Cons:

Bit of a walk from the bars

2026-10-15 • via Nuitee
O
Odette • family_with_children • de
9
schönes kleines, ruhiges Hotel - perfekt zum Entpannen und guter Ausgangspunkt für Ausflüge
Pros:

Schöne ruhige Anlage mit großem Zimmer, schöner Aussicht und tollem Außenbereich. Gerade, wer nicht mitten im Touristentrubel übernachten möchte, ist hier genau richtig. Zur nächstgelegenen Fähre sind es ca. 20 min. zu Fuß. Auch ein größerer Supermarkt ist in ca. 15 min. fußläufig zu erreichen. Auch das Hotel Presidente, von wo aus viele Ausflüge (pick up point) starten ist in 10 min. zu Fuß super zu erreichen.

Cons:

Eine kleine Option zum selbst kochen (nicht nur Mikrowelle), ein Toaster und Wasserkocher wären toll gewesen. Sicherlich soll man das Restaurant im Hotel nutzen, aber manchmal mag man sich doch selbst etwas anderes zubereiten. Gerade bei speziellen Ernährungsbedürfnissen-/-wünschen. Aber es war ok und ging ja irgendwie.
Am Abreisetag - obwohl wir den Check out bis 15 Uhr verlängert hatten (Rückflug war erst sehr spät am Abend) - wurde gedrängelt, dass man das Zimmer verlässt. Um 14.50 Uhr klingelte das Telefon im Zimmer. Wir waren gerade am gehen und sind deshalb nicht mehr rangegangen. Ich nehme an, dass es die Rezeption war und fragen wollte, wo wir bleiben. Auch unterschiedliche Aussagen vom Personal waren etwas verwirrend. Erst hieß es, wenn das Zimmer am nächsten Tag noch frei ist, könnten wir noch länger als 15 Uhr im Zimmer bleiben, müssten dann allerdings den Tagespreis zahlen. Am nächsten Morgen erklärte uns ein anderer Mitarbeiter, dass es nur eine Verlängerung für 1 Std. gäbe. Als ich sagte, dass man uns am Vorabend sagte, bis 15 Uhr (gegen Zahlung) zu verlängern sei kein Problem (denn das Zimmer war noch frei), wurde es zugesagt, jedoch über 15 Uhr hinaus wurde abgelehnt. Das war so ein kleines "Geschmäckle" zum Schluss. Aber ansonsten waren wir vollkommen zufrieden und haben uns sehr wohl gefühlt.

2026-10-15 • via Nuitee
C
Carlos • solo_traveller • es
10
Pros:

Ubicacion y limpieza

Cons:

Los precios en el bar un poco elevados

2026-10-12 • via Nuitee
A
Alberto • solo_traveller • es
10
Pros:

Un hotel muy bonito y con una ubicación perfecta. Quiero destacar la atención del mesero de los desayunos, es muy amable y profesional!!!!

2026-10-11 • via Nuitee
P
Pelvin • couple • us
6
Pros:

Ac dud nor work well. We swear all night.

Cons:

Ac not cooling room well

2026-10-09 • via Nuitee
M
Matthew • solo_traveller • us
9
Pleasant and quiet
Pros:

Sina Suites is truly a hidden gem of Cancun if you enjoy the authentic experience of Mexico. The rooms are large and clean and the staff is always available and willing to help. They have a large, relaxing out door pool and a dock overlooking the lagoon, where you can see the entire hotel zone lit up at night, including the Skywheel in La Isla across the lagoon. Situated in a quiet cul de sac at the north end of the hotel zone, it is quieter and more relaxed than other more prominent resorts. It also makes using UBER easier since the area isn't as heavily controlled by the "taxi cartels" found at other places in the hotel zone.I would definitely visit again.

Cons:

If it's your first time in Mexico, there is a few things about staying here you should know. Central air conditioning is not very common, and while every unit does have a mini split which works well in the sleeping area, the front living room doesn't get very cool. But it does have a ceiling fan so that helps. Also, and this is very important, Sina suites is an older complex than some of the other resorts in the hotel zone. The older plumbing systems in many parts of Mexico, are not designed to flush ANYTHING but human waste, including used toilet paper. There is always a trash bin next to the toilets for toilet paper and the staff does an excellent job keeping them clean and tidy every day, but when staying here follow this rule when using the toilets: "If it doesn't come out of your body, it goes in the trash."

2026-09-19 • via Nuitee
H
hirotaka • couple • mx
2
2026-09-18 • via Nuitee
O
Oria • couple • il
9
Pros:

The staff were so nice and considerate!!! Shoutout to Louis for being a great help in our staying. Everything was clean, comfortable, close to everything and the staff were amazing

2026-09-17 • via Nuitee
S
Stefano • extended_group • it
8
Pros:

Camera molto grande, zona tranquilla, colazione opzionale da rivedere per le opzioni da scegliere.

2026-09-14 • via Nuitee
L
Laura • couple • es
10
100% recomendable
Pros:

Limpieza, habitación muy amplia, personal muy atento, comodidad, etc

Cons:

Nada, todo correcto

2026-09-14 • via Nuitee
R
Romero • solo_traveller • co
7
Estadía aceptable
Pros:

La ubicación cerca de la zona hotelera. La tranquilidad del sector. La vista a la Laguna.

Cons:

La atención del personal puede mejorar para hacer la estancia mas agradable. La habitación que nos tocó es amplia pero una decoración muy simple , fría, sin vida. S mi parecer y desentona con el ambiente alegre de Cancún.

2026-09-13 • via Nuitee
M
Mattia • solo_traveller • it
10
2026-09-11 • via Nuitee
B
Brandon • couple • bz
10
2026-09-11 • via Nuitee
S
Sarah Sacco • solo_traveller • it
7
Pros:

Le camere sono spaziose e pulite. Quelle al piano terra danno tutte sul giardino con la vista sul mare. Carina la piscina che è aperta fino alle 10:00 di sera. Letti comodi. L'asciugacapelli è da richiedere alla reception

Cons:

La televisione non funzionava. La colazione. Niente di che , inoltre il secondo giorno era disponibile solo la colazione continentale (pane e marmellata) ed era disponibile un'ora dopo del previsto. Consiglio di far colazione fuori assolutamente.

2026-09-10 • via Nuitee
R
Renata • solo_traveller • it
7
2026-09-04 • via Nuitee
N
Nina • couple • es
10
2026-09-04 • via Nuitee