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Facilities
Property facilities
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Offsite parking discounted rates available
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Pets allowed
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Hot tub/Jacuzzi
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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First aid kit available
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Guests can opt-out any cleaning services during stay
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Shared stationery like menus, pens are removed
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Front desk (limited hours)
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Free wired internet
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Access to nearby indoor pool
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Exercise/lap pool
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Covered parking
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Swimming nearby
Review Highlights
Categories
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Property Description
Convenient Location near Popular Attractions
The Quality Inn & Suites River Suites is ideally situated minutes away from the Sevierville Events Center, Great Smoky Mountains National Park, and various entertainment venues like Dollywood and Dixie Stampede.
Relaxing Amenities for Every Guest
Guests can start their day with a complimentary deluxe continental breakfast and unwind in the landscaped outdoor pool with waterfalls. For those seeking relaxation, there is also an indoor heated pool and a large hot tub available.
Comfortable Accommodations with Mountain Views
The non-smoking guest rooms at this Sevierville hotel offer a range of amenities including refrigerators, cable TV with free HBO, and the option for private balconies or terraces with stunning mountain views. Upgrade to a suite for extra luxuries like fireplaces and hot tubs.
Book your stay at the Quality Inn & Suites River Suites for a memorable experience in Sevierville, TN!
When traveling with pets, please note that an extra charge of $35 for each pet per night applies.Please note a maximum of 1 pet is permitted per room Please note that the property can only allow pets with a maximum weight of 25 poundsGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
Location
Property Accessibility
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Ramp: Yes
- Entrance Leveled: No
- Pet Friendly: No
- Reception Hearing Accessible: No
- Reception Wheelchair Accessible: No
- Restaurant Wheelchair Accessible: No
- Elevator Audio Signals: No
- Elevator Braille Numbers: Yes
- Elevator Contrasting Buttons: No
- Elevator Visual Signs: No
- Braille Room Numbers: No
- Noticeable Room Number: No
- Room Door Peephole: No
- Room Knock Sign: Yes
- Service From TV: No
- Hearing Kit: No
- TV Alarm Clock: No
- Accessible Room Connecting Doors: No
- TTY Hearing Speech Impaired: No
- Toilet Grabbing Handles: Yes
- Adjustable Shower Head: No
- Bathroom Emergency Cord: No
- Bathtub Grabbing Handles: No
- Cabin Under Sink: No
- Shower Level Floor: No
- Handrails: No
- Stair Marked: No
- Pool Handrails: No
- Lift In Pool: No
- Spa Wheelchair Accessible: No
- Parking Wheelchair Accessible: Yes
- Public Toilets Emergency Cord: No
- Crouches Cane Impaired: No
- Elderly Impaired: No
- Electric Wheelchair: No
- Hearing Impaired: No
- Manual Wheelchair: No
- Visually Impaired: No
- Wheelchair Or Scooter Impaired: No
- Crouches Cane Impaired Score: 0
- Elderly Impaired Score: 0
- Electric Wheelchair Score: 0
- Hearing Impaired Score: 0
- Manual Wheelchair Score: 0
- Visually Impaired Score: 0
- Wheelchair Or Scooter Impaired Score: 0
Guest Reviews
Close to convention center
1st room, found some trash by the bed. And towels were dirty/ had stains. And tv did not work. Had to move to 2nd room, where again found another piece of trash and just overall not very neat, hole behind shower head. Hole under cabinet in bathroom. Propety needs some updates!
The room was much bigger than a regular hotel room. Reminds me of the condos we stay at the beach. Minus the kitchen. Liked that the curtains were blackout curtains. Made it so much easier to sleep.
The inside pool jacuzzi was cold.
Breakfast was satisfactory and pool facilities were enjoyable. Beds were very comfortable. Good location to our event.
Difficulty of unlocking the door and bathroom smelled like a sewer despite being visually clean.
It was very sloppy.
I am still waiting on a refund. The pool was not usable the entire stay.
Very poorly maintained. We had a living suite area however unable to use as heat did not reach that room. Couch had nasty stains and water only worked in hot for one of the faucets
Pool and the room was very big and the breakfast
Happy with all
Breakfast was good buit nothing great and did see a bug {cockroach} in bathroom in the morning.
Indoor pool was fine.. and breakfast was good.
Room was dirty, bathroom had Nats and found a roach. Shower was dirty and broken ceiling tiles in bathroom were moldy and falling . Back doorknob was falling off and looked like someone tried to break in from the back balcony . Hot tub was not hot and the jets weren't working properly. Outside pool was too small, too many people for that size pool. Phone in room wasn't working and looked as the someone had burnt the cords.
This place exceeded my expectations. It was clean and very comfortable. Beds were very comfy and cozy. I really liked the fact that it was close to attractions I planned on going to (Soaky Mountain) and also next to plenty of stores for any of my needs. Breakfast was great. I felt safe and the staff was friendly. Great price for my room. Overall wonderful experience! Will definitely return!
I wish the pools would've been open a little longer. After a long day of walking and fun, it would've been nice to come back to the hotel and be able to get in the hot tub or go for a swim in one of the pools. I understand rooms are located in the indoor pool section, but as long as the noise is kept to a minimum, I feel the pools and hot tub should be available for guests to use. Closing the pools at 9:30 p.m. seems a fuzz early. Maybe consider keeping the pools open until at least 11 p.m.
The customer service was great, everyone i interacted with were nice people
- Spiders everywhere outside our room and balcony (literally a couple dozen spiders)
- The carpet in the room made the bottom of our feet black
- The comforter and a couple of washcloths had stains on them
Very clean and very peaceful…
Overall the room is old, but it looked to be updated. Looked clean
The bathroom was really dirty.
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