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Convenient Location
Modern Amenities
Nearby Attractions
Book now to experience a comfortable stay at our hotel near Ohio State University, offering a variety of amenities and easy access to local attractions.
Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Free public parking is possible on site (reservation is not needed).
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Pets are not allowed.
WiFi is available in the hotel rooms and is free of charge.
When booking more than 10 rooms, different policies and additional supplements may apply.
Gabe me wrong room
Updated
It didn’t have the free breakfast with the room
Room Space and Kitchenette
The HVAC system did not work. We were there on one of the hottest spring days and the room was a steamy 77 degrees. I went to the front desk they came and could not get the system to work. They apologies and offered a discount on the room and a dirty fan (again apologizing) since they had no other rooms. In addition, the toilet appeared to have not been cleaned in months with someone else's hair stuck to the base. The worst part was being lied to. Upon check out, I asked if the discount was applied to my account. I was told yes and it was 20%. At the time, we thought this was more than generous. However, just checked my statement and the discount was 7.5%. I can only guess the policy is to OVER promise and UNDER deliver.
The staff was great. I got into the hotel at 1am on Friday, March 6th. I was woken up the next morning by fire alarms around 9:30am, and it continued for about 45mins. I understand this was of no fault of the hotel itself. After this, I started my day and noticed there were no towels in my hotel room at all. I went downstairs and I was told there was a flood in the hotel, which is why I did not have any towels. But the flood happened that morning and I arrived the previous night, so I'm not sure why I did not have towels. I was unable to shower Friday morning because I was told the water had to be turned off and there were no available clean towels. I got back to hotel around 3:30pm Friday and went to shower again, after being hand delivered towels by the kind staff. I was never told there was a lack of hot water, so I went downstairs to ask what was going on and they said the water had just been turned back on and it would take 30-60mins to kick in. I took a cold shower and went on with my evening. The following morning (Saturday), I went to shower at 5:45am (I was in town to compete at The Arnold) and the water was FREEZING cold. This was over 12 hours after I was told the hot water was turned back on. I had to take another cold shower. I tried showering again at 3am before my flight on Sunday morning and the water was still freezing cold.
I noticed there were yellow stains on my comforter, which I did not appreciate seeing.
Although the staff was great, the experience at the hotel itself was absolutely not worth the $350 that I spent and I was extremely disappointed.
see above
No breakfast served
No couch in room , chairs not comfortable
If I could give this experience a negative - rating I would! I used booking.com and booked with a credit card and it was processed. I get there and was informed we had to pay $100 incidental as well so I used my debit card. After checking out my debit card was showing a pending account of the room total as well due to the “front desk manager” saying it was routed incorrectly on their end and basically told me I had to wait 3-5 business days to get that money back!! She also tried to blame it on the system and someone else when she was the same woman that checked me and my family in. I then spoke with the general manager over this inconvenience and she was trying to explain it wasn’t a mistake on their end when it definitely was; I have the proof on my bank account! Watch making reservations at this location.
Not to mention when we got there the first room was so hot and they had to switch us then the next room we got was still not comfortable and we had to have maintenance in and out of our room multiple times to fix the system.. A family trip turned into a headache due to their mistake, never again.
The hotel has been remodeled and is very neat, clean and modern. Room had full fridge and freezer. AC worked well. Staff was very friendly and helpful. The location is not very nice, but it was safe and a great value. Less than 15 minute drive to Westerville for dinner and shops.
Location is not nice.
Nice and clean and location
N/A
Very nice room & lobby
The hosts were nice and helpful, the room was clean and renovated. It was easy to park and there is free laundry.
The heat was not working properly it was either not working or working too much. I woke up with the room at 80 degrees at 4AM and had to unplug the system.
The location was convenient. The room was clean and comfortable.
The bathroom did not have any wash cloths. I did not receive the room I booked as it was overbooked. My room was too hot and I was unable to adjust the thermostat.
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