Galaxy Iraklio Hotel

Hotels
9.2 (2421 reviews)
75 Dimocratias Avenue , Heraklio Town , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some rooms smaller than expected
Limited parking

Categories

Cleanliness
9.19
Immaculately clean; standard quality for this hotel tier.
Service
9.66
Friendly and helpful staff; very attentive service.
Location
9.2
Great location; close to city center and easily accessible.
Room Quality
8.65
Rooms are comfortable but varied in size.
Amenities
9.18
Good amenities including breakfast and parking.
Value for Money
9.14
Reasonable prices for the quality offered.
Food and Beverage
9.19
Delicious breakfast and restaurant food; well-rated by guests.
Overall Experience
9.36
Overall excellent experience; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:03

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms with Egyptian cotton linen and the option for wellness or hypoallergenic rooms. Some rooms even feature whirlpools for added luxury.

Gourmet Dining Experience

Enjoy a culinary journey at Vetri Restaurant with an American buffet breakfast and Cretan cuisine, or savor casual meals, wines, and cocktails at Per Se Lounge. The Pool Deck offers light meals and drinks by the large freshwater pool.

Wellness and Leisure Facilities

Unwind at the free 24-hour Wellness Club featuring a modern gym and an all-marble steam room. Take a refreshing dip in the pool or attend live music events hosted every Friday. Explore the city center and historic sites within walking distance.

Experience luxury and relaxation at Galaxy Iraklio Hotel. Book now for an unforgettable stay!

Important information:

Please note that Galaxy Iraklio Hotel serves Greek Breakfast certified by the Hellenic Chamber of Hotels.
For group reservations of 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2421 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
ΧΑΡΑΛΑΜΠΟΣ • extended_group • gr
9
2026-02-13 • via Nuitee
A
ALBERTA • solo_traveller • gr
10
2026-02-11 • via Nuitee
G
Giuseppe • couple • it
10
2026-02-10 • via Nuitee
P
paschalis • couple • gr
10
2026-02-09 • via Nuitee
A
Alexandra • couple • se
9
Underbart!
Pros:

Otroligt vänlig personal, det var det allra bästa med hotellet. Fantastisk frukost! Hotellrummet var fräscht, städningen mycket bra och sängarna bekväma.

Cons:

Eftersom vi var där sent på säsongen så var det skugga vid poolen nästan hela dagen. Tog istället taxi till stranden varje dag.
Saknade även möjligheten att sitta på balkongen på kvällarna, de var för små och hade inga möbler.

2026-01-31 • via Nuitee
M
Marcin • solo_traveller • pl
10
Super obsługa, fajny hotel, dobre śniadania.
Pros:

Stosunek jakości do ceny.

Cons:

W zasadzie ciężko jest się przyczepić do czegoś.

2026-01-23 • via Nuitee
D
DIMITRIOS SATIA • solo_traveller • gr
8
2026-01-22 • via Nuitee
V
Valeriy • extended_group • de
8
2026-01-20 • via Nuitee
S
Sara • solo_traveller • it
10
Worth it to go
Pros:

I really like everything, the service, the employees. Every one super professional and kind.

2026-01-19 • via Nuitee
F
Femke • couple • nl
9
2026-01-19 • via Nuitee
T
THEOFILOS • family_with_children • gr
10
2026-01-19 • via Nuitee
N
Naoufal • family_with_children • fr
9
2026-01-19 • via Nuitee
C
Clarisse • couple • fr
10
2026-01-19 • via Nuitee
K
Klodiana • family_with_children • al
10
2026-01-19 • via Nuitee
Z
Zacharoula • couple • gr
10
Pros:

Amazing hotel, every time we stay here it goes beyond our expectations, the staff is excellent, really wellcoming and the areas of the hotel spotless clean.The breakfast buffet is massive, containing quality local products for every taste! The pool also very well maintained, an oasis of refreshment after a sunny stroll in the city!

2026-01-19 • via Nuitee
P
Phillip • family_with_children • au
10
My family and I had an exceptional experience at Galaxy Hotel, Heraklion. This was our second time staying here and like
2026-01-19 • via Nuitee
T
Taylan • extended_group • fr
8
Top
Pros:

Le personnel était au top ! Le petit déjeuner au top ! D’ailleurs le jour de notre départ (très tôt) ils nous ont préparer des box en guise de petit déjeuner … trop sympa. Lits très confortable ! Salle de sport accessible …

Cons:

La piscine est assez vite à l’ombre car le bâtiment cache un peu le soleil c’est dommage

2026-01-19 • via Nuitee
L
lars • extended_group • cz
9
Pros:

bra

2026-01-19 • via Nuitee
O
Obrian • couple • fr
10
Lieu.a privilégier pour vos vacances
Pros:

Personnel agréable et à nos petits soins tout au long de notre voyage, lieu calme et idéalement situé

2026-01-19 • via Nuitee
M
Maria • couple • gr
9
2026-01-18 • via Nuitee