Galaxy Iraklio Hotel

Hotels
9.2 (2467 reviews)
75 Dimocratias Avenue , Heraklio Town , gr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Delicious breakfast
Clean rooms
Cons:
Some rooms smaller than expected
Limited parking

Categories

Cleanliness
9.19
Immaculately clean; standard quality for this hotel tier.
Service
9.66
Friendly and helpful staff; very attentive service.
Location
9.2
Great location; close to city center and easily accessible.
Room Quality
8.65
Rooms are comfortable but varied in size.
Amenities
9.18
Good amenities including breakfast and parking.
Value for Money
9.14
Reasonable prices for the quality offered.
Food and Beverage
9.19
Delicious breakfast and restaurant food; well-rated by guests.
Overall Experience
9.36
Overall excellent experience; would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:03

Property Description

Luxurious Accommodations

Indulge in the comfort of air-conditioned rooms with Egyptian cotton linen and the option for wellness or hypoallergenic rooms. Some rooms even feature whirlpools for added luxury.

Gourmet Dining Experience

Enjoy a culinary journey at Vetri Restaurant with an American buffet breakfast and Cretan cuisine, or savor casual meals, wines, and cocktails at Per Se Lounge. The Pool Deck offers light meals and drinks by the large freshwater pool.

Wellness and Leisure Facilities

Unwind at the free 24-hour Wellness Club featuring a modern gym and an all-marble steam room. Take a refreshing dip in the pool or attend live music events hosted every Friday. Explore the city center and historic sites within walking distance.

Experience luxury and relaxation at Galaxy Iraklio Hotel. Book now for an unforgettable stay!

Important information:

Please note that Galaxy Iraklio Hotel serves Greek Breakfast certified by the Hellenic Chamber of Hotels.
For group reservations of 5 rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for € 20 per person per night when using an available extra bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2467 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 9.18
Value for Money: 9.14
Food and Beverage: 9.19
Overall Experience: 9.36
S
Sara • solo_traveller • de
10
Stay here <3
Pros:

A wonderful place to stay when you visit Heraklion

Breakfast is a 10/10
Staff so friendly! Especially the guys at the front door
Cozy beds
Clean
Farmers market close by, city center in walking distance

Cons:

Everything was perfect

2026-05-08 • via Nuitee
S
Susan • solo_traveller • au
10
Super room, super staff, super service.
Pros:

Lovely large room, very nice breakfast, all the staff were very friendly and helpful. I booked the hotel specifically because it had bathtubs and I made a particular request to have one, but when I checked in I was given a room without one. However, when I complained and explained how disappointed I was, the very nice man on reception upgraded me to a lovely room with a lovely bathtub. It was really appreciated.

Cons:

Nothing.

2026-05-07 • via Nuitee
V
Vanille • extended_group • fr
6
Pros:

Le choix au buffet du petit déjeuner est vraiment chouette, il y en a pour tous les goûts.

Cons:

Les chambres un peu petite. Cela convient pour un court séjour.
Le hamam difficile à faire fonctionner.

2026-05-07 • via Nuitee
T
Thierry • couple • fr
9
2026-05-06 • via Nuitee
A
Anne • couple • fr
10
Excellent séjour dans un hôtel au top avec du personnel très compétent et très agréable
Pros:

Hotel très confortable avec personnel très agréable. Petit déjeuner au top et localisation de l'hôtel parfaite.

2026-05-06 • via Nuitee
S
SOTIRIOS • family_with_children • gr
9
Pros:

Υπέροχα όλα, φανταστικό και υπερπλήρες πρωινό, πεντακάθαρο, ευγενέστατο προσωπικό, εύκολα προσβάσιμο. Όλα πολύ όμορφα!

2026-05-06 • via Nuitee
G
Gisela • couple • ar
7
2026-05-03 • via Nuitee
S
soso • solo_traveller • fr
10
Pros:

L'emplacement à 15 minutes du centre ville et des restaurants à côté . Bus pour aller à l'aéroport à 3 minutes de l'hôtel.

Cons:

Le bruit des voitures pendant la nuit

2026-05-02 • via Nuitee
T
Tony • family_with_children • be
8
2026-05-01 • via Nuitee
L
Lisa • solo_traveller • de
9
2026-05-01 • via Nuitee
M
marian • couple • ro
10
Pros:

Totul

Cons:

A

2026-05-01 • via Nuitee
T
Thomas • solo_traveller • gr
10
2026-05-01 • via Nuitee
C
Claudia • solo_traveller • it
9
Pros:

Nuova e pulita. Personale efficentissimo

Cons:

Un po' lontana dal centro....ma poco

2026-04-28 • via Nuitee
E
EMMANOUIL • solo_traveller • gr
10
2026-04-27 • via Nuitee
S
Stijn • family_with_children • be
9
Fantastisch
Pros:

Heel vriendelijk personeel en heel goede service (hotel en restaurant). Goede locatie, mooi hotel en alle accomodaties

2026-04-25 • via Nuitee
V
Veerle • couple • be
9
Mooi hotel om kort te verblijven.
Pros:

Zeer mooi hotel dichtbij de luchthaven.
De taxichauffeur stond ons netjes op te wachten.

Cons:

Aanbod in het restaurant vond ik iets te matig.

2026-04-23 • via Nuitee
R
Rebecca • couple • gb
10
Lovely - would stay again. Friendly staff
Pros:

Lovely location and hotel was lovely and airy.

The staff were so friendly and helpful and loved the free crisps and nuts when you ordered drinks.

The hotel had a relaxing atmosphere.

Cons:

Sometimes drinks were slow to arrive when the place or bar was not busy.

2026-04-22 • via Nuitee
J
john • couple • us
10
2026-04-22 • via Nuitee
S
Stylianos • family_with_children • gr
9
2026-04-19 • via Nuitee
J
Jill • solo_traveller • gb
8
The staff could not have been kinder or more helpful when I fainted in the restaurant.
Pros:

An airy, roomy hotel with great modern facilities Vwry convenient for town centre

2026-04-19 • via Nuitee