NH Cali Royal

Hotels
•
NH Hotels
8.2 (2492 reviews)
Carrera 100B # 11A-99 , Cali , co

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Clean areas
Cons:
Old rooms
Maintenance needed
Deterioration in facilities

Categories

Cleanliness
7.84
Several mentions of cleanliness issues in rooms, including old furniture and maintenance problems.
Service
8.81
Staff received positive feedback for being attentive and accommodating.
Location
8.85
Many reviews highlighted the great location of the hotel.
Room Quality
7.3
Multiple reviews noted that rooms are old and in need of repair.
Amenities
8.33
Amenities were generally appreciated, though some did not function properly.
Value for Money
7.79
Guests felt the prices were high given the state of the facilities.
Food and Beverage
8.34
Breakfast was noted as good but could use improvement in hot food items.
Overall Experience
8.31
Mixed experiences but overall a fair rating reflecting potential.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:21

Property Description

Luxurious 5-Star Hotel in Cali, Colombia

Modern Rooms with Spectacular Views
Indulge in the contemporary elegance of NH Royal Cali's rooms featuring large windows and stylish modern art. Relax in comfort with amenities like LCD TVs and spacious work desks.

Delightful Dining Options and Relaxing Spa
Savor Colombian and international cuisine at the hotel's main restaurant or enjoy a barbecue feast. Unwind at the Spa or take a refreshing dip in the outdoor pool for a truly rejuvenating experience.

Convenient Location and Exciting Activities
With a prime location near Holguines Trade Center, NH Royal Cali Hotel offers easy access to shopping at Centro Comercial Jardin Plaza and exciting excursions to Farallones de Cali National Park. Book now for an unforgettable stay!

Important information:

Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations.
The property will contact you to provide further information about this policy.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
Please note that dogs and cats are allowed upon request and subject to approval.
The maximum weight is 25kg. A charge of USD $25 per pet, per night will be applied (max of 2 pets per room).
Guide dogs stay free of charge.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 2492 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
L
LOURDES LATIFE • family_with_children • mx
9
2026-03-07 • via Nuitee
J
Julián Barrero • solo_traveller • co
10
Pros:

El desayuno tiene buena variedad y opciones, el servicio al cliente, el aseo en la habitaciones, excelente

Cons:

Sin comentarios

2026-03-07 • via Nuitee
A
ANDRES • solo_traveller • es
9
Pros:

El personal

Cons:

Le falta actualizar las habitaciones.

2026-03-07 • via Nuitee
A
Abraham • solo_traveller • us
10
2026-03-06 • via Nuitee
A
Andrea • couple • co
8
Relacion precio calidad muy buena, muy buen desayuno y amabilidad del personal
Pros:

El desayuno muy bueno, falta empezar a actualizar las habitaciones

2026-03-06 • via Nuitee
J
Juan Sebastian • solo_traveller • co
3
Mala relación precio calidad
Pros:

La ubicación es muy pertinente

Cons:

Las instalaciones estaban muy viejas y en mal estado (en la habitación), la cama sonaba cuando uno se acostaba y la base cama rota por debajo, se veía desaseado, la ducha no tenía agua caliente, las opciones de desayuno muy limitadas, no es una buena relación precio calidad.

2026-03-06 • via Nuitee
J
Jorge Efren • solo_traveller • co
8
Tenía más expectativas
Pros:

El
Personal

Cons:

La ducha

2026-03-06 • via Nuitee
A
Alexander • couple • co
9
2026-03-06 • via Nuitee
O
Olga Cecilia • couple • ar
10
Pros:

Excelente hotel y ubicación

2026-03-06 • via Nuitee
O
Ortiiz • couple • co
8
Pros:

Una cama muy cómoda

Cons:

La ducha no funcionó

2026-03-05 • via Nuitee
C
Coral • solo_traveller • co
10
2026-03-05 • via Nuitee
J
Juan Camilo • solo_traveller • co
7
2026-03-05 • via Nuitee
• couple • co
10
2026-03-04 • via Nuitee
J
Jenny paola • family_with_children • co
10
Excelente servicio
Pros:

Servicio

Cons:

Nada

2026-03-04 • via Nuitee
C
Carlos • couple • co
10
Agradable
Pros:

El desayuno muy bueno

Cons:

todo bien

2026-03-04 • via Nuitee
L
leya • family_with_children • pa
10
2026-03-04 • via Nuitee
F
Fili • solo_traveller • co
8
2026-03-03 • via Nuitee
B
Bernal • couple • co
5
Cons:

Muy acabado el hotel

2026-03-02 • via Nuitee
S
Santiago • couple • co
5
Need an upgrade, really lack of maintainable
Pros:

Location was good

Cons:

The room or suit was old, the carpet was old the living was just a room with a table sofa and and chair, everything old

2026-03-02 • via Nuitee
A
Alan • solo_traveller • co
10
2026-03-02 • via Nuitee