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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Terrace
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Family rooms
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Garden
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Hot tub/Jacuzzi
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Dry cleaning
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Breakfast in the room
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private parking
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Outdoor pool
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Sun terrace
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Daily housekeeping
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Airport shuttle (additional charge)
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Wheelchair accessible
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Hot spring bath
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Outdoor furniture
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Airport drop off
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Airport pick up
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Fruits
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Steam room
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Fitness/spa locker rooms
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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24-hour security
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Delivered food - securely covered
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Security alarm
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Key card access
Review Highlights
Categories
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Property Description
Luxurious 5-Star Hotel in Cali, Colombia
Modern Rooms with Spectacular Views
Indulge in the contemporary elegance of NH Royal Cali's rooms featuring large windows and stylish modern art. Relax in comfort with amenities like LCD TVs and spacious work desks.
Delightful Dining Options and Relaxing Spa
Savor Colombian and international cuisine at the hotel's main restaurant or enjoy a barbecue feast. Unwind at the Spa or take a refreshing dip in the outdoor pool for a truly rejuvenating experience.
Convenient Location and Exciting Activities
With a prime location near Holguines Trade Center, NH Royal Cali Hotel offers easy access to shopping at Centro Comercial Jardin Plaza and exciting excursions to Farallones de Cali National Park. Book now for an unforgettable stay!
Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations.
The property will contact you to provide further information about this policy.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
Please note that dogs and cats are allowed upon request and subject to approval.
The maximum weight is 25kg. A charge of USD $25 per pet, per night will be applied (max of 2 pets per room).
Guide dogs stay free of charge.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are allowed. Charges may be applicable.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
El servicio del personal , mal trato a las personas, nos querían hacer esperar hasta las 5pm pra poder ingresar a nuestra habitación, la niña del hobby con muy mala cara y despota
La ubicación es excepcional, el personal es inmejorable !
Conozco hace muchos ańos el hotel , lastimosamente está muy deteriorado ! Las piscina no funciona correctamente , los muebles o el mobiliario de las habitaciones está súper deteriorado, son muy viejos , De lo que era hace muchos ańos a lo que es hoy hay mucha diferencia! Las habitaciones necesitan un cambio. El lobby es lo único que a mi juicio está relativamente bien , los tapetes que son súper viejos huelen a mucha humedad !
Instalaciones, el personal y el desayuno
Excelente todo
Super rico el desayuno. Abundante y variado.
Great location but hotel rooms are outdated
El desayuno y las personas que lo atendían
Sus habitaciones muy mal presentadas en pisos y muebles lo único salvable el colchón muy cómodo
El desayuno bufé es increíble, con una gran variedad de productos y el personal está atento cuando está acabándose para reponer lo que falta
La separación de los espacios para que mis hijas descansaran y mi esposo y yo aparte fue maravilloso, grandioso para la privacidad
La zona de parqueo me parece descuidada
El jacuzzi que está en la piscina no está funcionando
El servicio del mesero Fernando.
La recepción.
La amabilidad de su personal
Es muy viejo, cortinas rotas, olor a humedad, pasillos de los 80s
Location and Breakfast
The rooms are due for a remodel; they have old furniture and carpeting.
Ubicación y el desayuno
Me quedo constante acá pero esta vez sucio cucarachas en la habitación olor el baño a húmedo
Nice room
La ubicación, la piscina, y la suite en el piso alto me parecieron excelentes.
La caja fuerte en la habitación no funcionaba.
La ubicación en una zona algo más Residencial
Desde mi punto de vista el sobreprecio por el desayuno fue descomunal, la primera noche que pasamos el baño se atascó.
La habitación cómoda
Cerca al lugar donde yo estaba
La ubicación. Cerca de un centro comercial y el parque El Ingenio.
Controlar el Aire Acondicionado no fue fácil.
Instalaciones en general muy agradables.
En la habitación ya hay implementos que merecen cambio. Cortinas ya viejas y en regular estado. El closet de ropa tiene unas puertas bastante viejas y se caen al abrirlas.
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