NH Cali Royal

Hotels
NH Hotels
8.2 (2680 reviews)
Carrera 100B # 11A-99 , Cali , co

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Good location
Attentive staff
Clean areas
Cons:
Old rooms
Maintenance needed
Deterioration in facilities

Categories

Cleanliness
7.84
Several mentions of cleanliness issues in rooms, including old furniture and maintenance problems.
Service
8.81
Staff received positive feedback for being attentive and accommodating.
Location
8.85
Many reviews highlighted the great location of the hotel.
Room Quality
7.3
Multiple reviews noted that rooms are old and in need of repair.
Amenities
8.33
Amenities were generally appreciated, though some did not function properly.
Value for Money
7.79
Guests felt the prices were high given the state of the facilities.
Food and Beverage
8.34
Breakfast was noted as good but could use improvement in hot food items.
Overall Experience
8.31
Mixed experiences but overall a fair rating reflecting potential.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:21

Property Description

Luxurious 5-Star Hotel in Cali, Colombia

Modern Rooms with Spectacular Views
Indulge in the contemporary elegance of NH Royal Cali's rooms featuring large windows and stylish modern art. Relax in comfort with amenities like LCD TVs and spacious work desks.

Delightful Dining Options and Relaxing Spa
Savor Colombian and international cuisine at the hotel's main restaurant or enjoy a barbecue feast. Unwind at the Spa or take a refreshing dip in the outdoor pool for a truly rejuvenating experience.

Convenient Location and Exciting Activities
With a prime location near Holguines Trade Center, NH Royal Cali Hotel offers easy access to shopping at Centro Comercial Jardin Plaza and exciting excursions to Farallones de Cali National Park. Book now for an unforgettable stay!

Important information:

Reservations for 10 or more rooms are considered group reservations and will have a different cancelation policy than single reservations.
The property will contact you to provide further information about this policy.
As per Colombia's tax laws Foreign visitors and Colombian citizens currently living outside Colombia are tax-exempt (19% VAT) when receive a PIP3, PIP5, PIP6, PIP10, TP7, TP11 stamp or TP12 visa upon entry to the country.
Exemption only applies to room package rates (accommodations plus service). Permit must be shown upon arrival.
Please note that dogs and cats are allowed upon request and subject to approval.
The maximum weight is 25kg. A charge of USD $25 per pet, per night will be applied (max of 2 pets per room).
Guide dogs stay free of charge.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CLO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 2680 reviews
Cleanliness: 7.84
Service: 8.81
Location: 8.85
Room Quality: 7.3
Amenities: 8.33
Value for Money: 7.79
Food and Beverage: 8.34
Overall Experience: 8.31
M
Markovic couple de
7
Kein Wlan ist ein absolutes no Go! No wifi
Pros:

Gute Lage

Cons:

Ist ist in die Jahre gekommen

2026-06-27 via Nuitee
G
Global Expansion Insvestors solo_traveller us
8
2026-06-27 via Nuitee
G
Giovanni couple aw
4
Pros:

Price was OK

Cons:

No constant hot water in the shower.
Hotel had like an old smell

2026-06-27 via Nuitee
G
Global Expansion Insvestors solo_traveller us
10
2026-06-27 via Nuitee
F
Fritz solo_traveller us
10
2026-06-27 via Nuitee
V
vannesa extended_group co
9
2026-06-25 via Nuitee
M
María Teresa couple us
10
2026-06-24 via Nuitee
L
Lubomir extended_group sk
10
In my opinion, the hotel staff is the best in the world. I have never experienced better.
Pros:

Best place nech mall, park

Cons:

The room needs renovation.

2026-06-23 via Nuitee
E
Evert Jan couple bq
9
Mooi hotel en prima locatie
Pros:

Locatie en hygiëne. Vriendelijk personeel

Cons:

Geen Engelstalige tv-zenders

2026-06-23 via Nuitee
D
De Muniz solo_traveller co
10
Pros:

Todo,es un ecxelente servicio por parte de todo el personal del hotel

2026-06-23 via Nuitee
M
Meryan couple ni
7
Cómodo , bien ubicado y rico desayuno
Pros:

Muy buen punto de ubicación y el desayuno fue espectacular!

Cons:

No me gustó que la habitación no tenía secadora de pelo ni plancha . Tuve que solicitar la plancha de ropa en recepción y el personal muy amable me la prestó.

2026-06-22 via Nuitee
A
Andrea solo_traveller co
8
Tranquila, acogedora y desayuno excelente
Pros:

El desayuno tipo buffet fue excelente. La organización de la habitación por parte del personal fue muy buena e impecable. El silencio y la tranquilidad.

Cons:

La ducha estilo bañera no es de mi agrado y fue una lástima no tener una opción con solo ducha.

2026-06-22 via Nuitee
R
rigaud couple us
7
Probably
Pros:

Clean

Cons:

Breakfast

2026-06-22 via Nuitee
V
Velez solo_traveller co
5
Pros:

Las instalaciones

Cons:

La relacion precio calidad

2026-06-18 via Nuitee
R
Ruiz solo_traveller co
10
Pros:

Instalaciónes

2026-06-17 via Nuitee
J
Jorge couple co
6
Sin Sabor
Pros:

La ubicación

Cons:

Descaradamente quieren cobrar un desayuno en más de 60.000 pesos
Colombianos.

2026-06-16 via Nuitee
E
Edgar couple co
10
Gran estancia en Cali
Pros:

Muy buena experiencia

Cons:

Todo estuvo muy bien

2026-06-15 via Nuitee
A
Alejandra couple co
7
Pros:

Trato del personal excelente

Cons:

El calentador no funcionó, se hizo reserva para dos camas individuales y nos asignaron una habitación con una cama doble.
La habitación tenía olor a guardado y se ven las llaves de la ducha oxidadas.

2026-06-15 via Nuitee
L
Luis Gabriel couple co
6
2026-06-15 via Nuitee
A
Aimar couple co
10
2026-06-15 via Nuitee