Mai Hana Hotel and Suites I Drive-Theme Parks

Hotels
Trademark
8.1 (3810 reviews)
8222 Jamaican Court , Orlando , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Affordability
Cons:
Cleanliness issues
Limited breakfast options
Room quality concerns

Categories

Cleanliness
6.43
Several reviews mentioned dirty rooms and poor cleanliness.
Service
8.9
Staff were referred to as friendly, though some found them lacking in certain situations.
Location
9.44
Many reviews praised the excellent location near restaurants and attractions.
Room Quality
7.39
Comments noted small and noisy rooms with some issues, indicating room quality could be improved.
Amenities
7.92
Amenities received mixed reviews; while some noted value, critiques were present concerning outdated facilities.
Value for Money
8.38
Some reviews indicated value despite complaints about cleanliness and service.
Food and Beverage
6.93
Breakfast options were frequently criticized for being inadequate and repetitive.
Overall Experience
9.4
Overall experiences were largely positive, with many expressing their enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Convenient Location Near Major Attractions

Located just a short distance from Walt Disney World, Universal Orlando Resort, and SeaWorld, Mai Hana Hotel offers a prime location for exploring Orlando's top attractions. With a complimentary shuttle service to these hotspots, guests can easily navigate the city hassle-free.

Modern Amenities for Comfort

Enjoy a comfortable stay in our 100% smoke-free rooms equipped with free WiFi, a microwave, refrigerator, and coffee machine. Each room also features a flat-screen TV, work desk, and hairdryer for your convenience.

On-Site Fitness Center and Ticket Services

Stay active at our fitness center or take care of laundry with our convenient facilities. Need tickets to Disney World? Our on-site concierge desk has you covered. With safety deposit boxes, fax/copy services, and more, Mai Hana Hotel ensures a stress-free stay.

Ready to experience the magic of Orlando? Book your stay at Mai Hana Hotel now!

Important information:

Guests must be at least 21 years or older to check-in.

The daily resort fee includes:
- Parking on site
- Scheduled transfer service to select attractions

Breakfast will be grab-and-go until further notice.

Please note there is a 5.00$ for packages/box shipped to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 3810 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 6.93
Overall Experience: 9.4
C
chalas family_with_children do
9
muy buenas de verdad me gusto
Pros:

Es muy buena, todo sobre todo el personal, gracias cristina y las Sra. del restaurante Y el de recepcion que es dominicanos me encanto todo el personal es excelente

Cons:

No me gusto Que el transporte sale tarde a los parque de disney Y regresa muy temprano deberian salir mas temprano todo lo demas perfecto

2026-06-20 via Nuitee
L
Lydia solo_traveller ca
6
2026-06-20 via Nuitee
I
Isabel couple cl
8
2026-06-20 via Nuitee
H
HECTOR solo_traveller pr
8
2026-06-19 via Nuitee
N
Nicole solo_traveller us
8
Good for a short stay
Pros:

Convenient location, walkable area, quiet, value for the price. Good parking

Cons:

The TV remote didn't work, and there were lines down the right side of the TV.

2026-06-19 via Nuitee
M
Maldonado couple pr
10
Espectacular
Pros:

Nos encantó, volveremos. Las camas super cómodas, y la comida muy rica.

2026-06-18 via Nuitee
M
Marcela extended_group us
10
2026-06-18 via Nuitee
J
James solo_traveller gb
10
Great base for Orlando break
Pros:

Great location

Cons:

Clean and nice breakfast

2026-06-18 via Nuitee
T
Tahmez solo_traveller us
10
2026-06-18 via Nuitee
A
Alexis solo_traveller us
9
2026-06-18 via Nuitee
W
Wilfred family_with_children us
6
An unexpected disappointment with certain things at the Mai Hana Resort Hotel.
Pros:

The location was good, close to most needed facilities, Restaurant, stores, etc. And in walking distance. The lobby was the best design, nicely done. As for the breakfast, the complaints were. not that wonderful, no waffle maker, could of been more options for the foods items, all the meats were pork, no beef or chicken meat, except for the powdered eggs, pancakes were not fluffy at all, everything else was okay. The Rooms situation as we entered, #336 the bathroom was not clean, #125 lots of ants, especially on the cake that was for a special occasion, have a video to prove it, #332 was not clean, #234 not clean, #228 bathroom and floor not clean, also ask for 1 extra pillow, was told none were available, as soon as one was available would let me know, bathroom door handle was loose, TV in the bedroom did not work, nor did the remote control, front desk was told on day of check-in, they put order in, said maintenance would come in the morning, which would be Friday, well maintenance did not came until between 12:30-1pm on the Saturday we were checking out, showed something on his phone that was the problem, then said he will be back, he came back 20 minutes before 2pm before we had to check out, with the part, he fixed it, then said the remote was not working either, he went got one from another room to replace it. The hot water in shower took about almost 5 minutes to come, I was told by front desk that this can happen and happens sometimes, that was the answer to the hot water. One of my family member was in the lobby to mention their complaints, they called me from their mobile phone, I ask them to ask again for the pillow for me, they were told by the front desk clerk that he called our room already and we did not answer, NOT TRUE, HE LIED BECAUSE OUR ROOM DID NOT HAVE A PHONE, I BELEIVE NONE OF OUR ROOMS HAD PHONES, WHICH WAS STRANGE. They had him speak to me on my mobile phone, all the same, and why did he lie when he knows there are no phones in the rooms.

Cons:

Sorry, but we had to voice out complaints on both. Better food quality and more items. As for the Rooms, where are the maids, why are the rooms not clean properly, this is not good. You do not know what illness the other guest has, thank THE LORD, I bought disinfectant spray and cleaning wipes, it can be disturbing, and a turn off to see an unclean hotel room, especially when you had checked the reviews for the hotel, and they seem good, then it was not what it said when you got there. Another complaint was that water buildup at the Elevator door on the 3rd floor when it rains, it was definitely a nuisance stepping into puddles of water through out the day. [See 1st box for more dislikes.]
We thought this would of been a great Hotel, but, some what disappointed to the mishaps.
Christina at the front desk was nice, she spoked every time she saw us and was friendly. She was very generous to us and help with a special surprise to our family members in room 125. So sorry, I got the boxes mixed for likes and didn't like.

2026-06-18 via Nuitee
M
Marcell solo_traveller us
10
An amazing time !
Pros:

I love the location , the price , and the wonderful service and help from our receptionist Christina Martinez !!

Cons:

Nothing , everything was absolutely amazing !

2026-06-17 via Nuitee
J
Joselyn solo_traveller pr
8
2026-06-16 via Nuitee
M
Manuela extended_group us
7
Pros:

El alojamiento es económico, tiene un buen desayuno, el personal es amable y está bien ubicado, cerca de las atracciones principales de Orlando.

Cons:

La limpieza de la habitación no era la mejor. Se ve que han empezado a hacerle reparaciones y actualizaciones al hotel pero aún están en proceso. Como queda al lado de una avenida principal hay mucho ruido en la noche, sin embargo hay muchas habitaciones que no quedan frente a la avenida.

2026-06-16 via Nuitee
J
Julia family_with_children de
7
Pros:

Tolle Lage, schöner Pool, super hilfsbereites und nettes Personal

Cons:

Die Zimmer sind sehr herunter gewohnt. Unser Teppich war leider extrem dreckig, dass man mit Schuhen rum lief, weil nur beim rauftreibenden hatte man schon dreckige Socken. In der Badewanne bröckelte die Farbe und alles war klamm.

2026-06-16 via Nuitee
R
Raul solo_traveller co
9
2026-06-16 via Nuitee
M
Marina solo_traveller br
10
2026-06-15 via Nuitee
H
Hunter solo_traveller us
3
Pros:

The breakfast was nice!

Cons:

Our room flooded while we were gone and a lot of our items got damaged because everything was in our suitcases on the floor.

2026-06-15 via Nuitee
P
Patrina couple us
9
Cristina was wondering.
Pros:

It was nice and clean.

Cons:

The room layout was great.

2026-06-15 via Nuitee
C
Carolina solo_traveller uy
10
2026-06-15 via Nuitee