Mai Hana Hotel and Suites I Drive-Theme Parks

Hotels
Trademark
8.1 (3262 reviews)
8222 Jamaican Court , Orlando , us

Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Affordability
Cons:
Cleanliness issues
Limited breakfast options
Room quality concerns

Categories

Cleanliness
6.43
Several reviews mentioned dirty rooms and poor cleanliness.
Service
8.9
Staff were referred to as friendly, though some found them lacking in certain situations.
Location
9.44
Many reviews praised the excellent location near restaurants and attractions.
Room Quality
7.39
Comments noted small and noisy rooms with some issues, indicating room quality could be improved.
Amenities
7.92
Amenities received mixed reviews; while some noted value, critiques were present concerning outdated facilities.
Value for Money
8.38
Some reviews indicated value despite complaints about cleanliness and service.
Food and Beverage
6.93
Breakfast options were frequently criticized for being inadequate and repetitive.
Overall Experience
9.4
Overall experiences were largely positive, with many expressing their enjoyment of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:41

Property Description

Convenient Location Near Major Attractions

Located just a short distance from Walt Disney World, Universal Orlando Resort, and SeaWorld, Mai Hana Hotel offers a prime location for exploring Orlando's top attractions. With a complimentary shuttle service to these hotspots, guests can easily navigate the city hassle-free.

Modern Amenities for Comfort

Enjoy a comfortable stay in our 100% smoke-free rooms equipped with free WiFi, a microwave, refrigerator, and coffee machine. Each room also features a flat-screen TV, work desk, and hairdryer for your convenience.

On-Site Fitness Center and Ticket Services

Stay active at our fitness center or take care of laundry with our convenient facilities. Need tickets to Disney World? Our on-site concierge desk has you covered. With safety deposit boxes, fax/copy services, and more, Mai Hana Hotel ensures a stress-free stay.

Ready to experience the magic of Orlando? Book your stay at Mai Hana Hotel now!

Important information:

Guests must be at least 21 years or older to check-in.

The daily resort fee includes:
- Parking on site
- Scheduled transfer service to select attractions

Breakfast will be grab-and-go until further notice.

Please note there is a 5.00$ for packages/box shipped to the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.1
Based on 3262 reviews
Cleanliness: 6.43
Service: 8.9
Location: 9.44
Room Quality: 7.39
Amenities: 7.92
Value for Money: 8.38
Food and Beverage: 6.93
Overall Experience: 9.4
R
Reinaldo family_with_children us
1
Pros:

The only good thing was the location and the breakfast.

Cons:

The room had a smell of mold and mildew. The blankets and sheets were not very clean. The toilet was running constantly and when I inspected the flapper it completely disintegrated. I called the office and no answer. Upon checkout I relayed these concerns to the front desk and they seemed very non shalant about it.

2026-03-21 via Nuitee
M
McCullough couple us
10
2026-03-21 via Nuitee
D
Dirk solo_traveller de
10
Pros:

Hilfsbereites Personal, man kommt mit dem öffentlichen Verkehrsmitteln gut in die Stadt. Für Parkbesucher, wäre das für SeaWorld sehr komfortabel um Parkkosten zu sparen, für die anderen Parks, fährt ein Shattel.
Im Hotel ist ein Stand, wo man sich gleich Tickets für die Parks schon holen kann, zum besseren Preis als am Ticketschlater im Park.
Frühstück ist sehr vielseitig, mit täglichen wechsel an Auswahlmöglichkeiten.
Zimmer war auch top, sauber, alles vorhanden und so ist der Preis auch gerechtfertigt.

Cons:

Gibt nichts was schlecht ist.

2026-03-20 via Nuitee
Y
Yahaira family_with_children us
10
2026-03-20 via Nuitee
A
Alencar solo_traveller us
8
2026-03-20 via Nuitee
C
Christopher couple us
1
Gross, unhelpful, unsafe and not worth the money. Will never go back there again.
Pros:

Nothing. We left 20 minutes after checking in and went to a different hotel.

Cons:

We checked in and went to the room. We booked a king room with a pool view at least a week in advance. We got to the room to find the door already opened and it was two full size beds on the side of the building, not the pool. We go to the front desk and express our concerns and mention that it’s not the room we paid for. The lady at the front desk showed no concern about the door already being open and said “must’ve just been housekeeping” and said it should be fine. When it comes to the room, she said that they reserved the room that day to people so there was a mix up but they couldn’t do anything about us being in a room we didn’t pay for. We accepted our losses and went back to the room. I looked around and noticed hair still in the sink, stickers still left on walls, the floors were dirty and the shower was nasty to the point we didn’t want to shower. With my wife being pregnant, there was no way I’m letting her stay in a room that nasty and with a door that was already open for HOURS which felt very unsafe. With no help getting another room, we immediately put the keys bin the drop off box and left and paid for another hotel. We were there for a total of maybe 20-30 minutes from check in to check out. Wasted money and our own time.

2026-03-20 via Nuitee
Özlem family_with_children tr
1
Bad
Pros:

Konum

Cons:

We were not satisfied with the hotel at all. Before arriving, we had requested a bed for our 2-year-old daughter and even sent a message in advance. On the evening we arrived, we were told the bed would be delivered by 10 PM, but it never came. When we asked again, we were told there was no bed available.

I also asked for hot water to prepare formula for my baby, but I was told they didn’t have any. The cleanliness of the room was also very poor.

Overall, we were extremely dissatisfied with this hotel. I have been booking hotels through Booking.com for 8 years, and this is the first time we have encountered such a terrible experience.

2026-03-20 via Nuitee
M
Mr. PB family_with_children lt
9
2026-03-20 via Nuitee
K
Kenneth couple sr
8
Goede prijs kwaliteit verhouding
Pros:

Friendly

Cons:

Alles ok

2026-03-20 via Nuitee
Y
Yuliet family_with_children us
8
2026-03-20 via Nuitee
J
JANET couple us
8
2026-03-20 via Nuitee
F
Fabiane family_with_children br
10
2026-03-20 via Nuitee
V
Viviana family_with_children cr
8
Tranquila
Pros:

La atención del personal, muy amables

Cons:

Las fotos del website aparentan más de lo que es el hotel. No es tan lujoso

2026-03-19 via Nuitee
Ángela extended_group us
10
Alojamiento con las tres B
Pros:

La ubicación es increíble, todo queda muy cerca . El desayuno está muy bien

2026-03-19 via Nuitee
G
GABRIEL family_with_children br
8
Boa localização e bom custo benefício
Pros:

Conforto da cama

Cons:

Localização do quarto próximo a rua

2026-03-19 via Nuitee
A
Angela family_with_children it
5
Pros:

La posizione

Cons:

La colazione, le lenzuola sembravano non pulit

2026-03-19 via Nuitee
G
Gabriel couple cr
10
2026-03-19 via Nuitee
C
campos cardozo couple br
9
Minha experiência foi otima! Fui muito bem atendida e o café da manhã, simplesmente maravilhoso
Pros:

Excelente atendimento no check-in! A recepcionista foi muito cordial, simpática, ágil e educada, um verdadeiro diferencial na experiência. Mas o que mais me impressionou foi o café da manhã, realmente foi um destaque à parte, variado, saboroso e muito bem servido.

Cons:

No geral, tive uma boa experiência. Não houve nada que comprometesse minha satisfação. Em uma próxima oportunidade, pretendo aproveitar a piscina para também avaliá-la.

2026-03-18 via Nuitee
R
rios couple pe
10
Muy buen sitio y muy recomendable
Pros:

La ubicación el trato cordial

2026-03-18 via Nuitee
A
Akash couple us
10
2026-03-18 via Nuitee