Hotel Savoy Moscow

We loved the Savoy in Moscow… felt like we were living a dream with music played in the breakfast restaurant. Staff were excellent. Close to Red Square… just a delightful walk.

Great location.. friendly staff daniel and archum are the best so are the rest of the staff were very helpful.. room are clean aminities are available will be my choice for sure whenever i come to moscow again thank u for making our stay easy and enjoyable

Very good hotel. Definitely will be my choice if I visit again
Help is everywhere, English speaking and welcoming staff.
Nice pool
Has A/C
Very clean
Room service is very good
Payment can ne made by payment link, it saved me from struggling with cash very much.
Taxi assistance, direction guidance.
Thank you for your service

there was a bad smell in the room and they couldn't resolve it. Breakfast was poor. Gym was so far away from the rooms and small. poor equipment

location is very good

employees were helpful

nice view but could be one of my last options in Moscow

The worst 5 stars hotel, First of all we received the room so late, there is no compensation. The AC doesn’t work. They changed the room and same situation. They gave us room in second floor which so noisy at night we couldn’t sleep. The electricity disconnect at night. We told them that we are celebrating our anniversary, to be honest this was the worst celebration. I don’t recommend this hotel to anyone. It doesn’t worth the value of money.

Nice hotel

The location, service! From A to Z!
Thank you!

Great location. Room was clean with all the amneties needed during the stay.

Wifi was good, no issues.

Sleep quality good.

Staff is very friendly and always helpful.

Coffee at breakfast could be better, maybe a better machine.. Just my view.

Thanks.

The hotel is minutes from the Kremlin and other attractions. It was very convenient for me. The staff is nice, food is great, clean and very homey. Staying there again in a month.

Excellent hôtel , location, staff very friendly

Great location, very friendly staff.

Close to the metro and various shopping malls/restaurants.

Wifi is good.

Breakfast needs to improve as the desert part is nice but the rest could be better, thats my opinion based on the level of your hotel.

Rooms are nice and clean.

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Excellent stay at the Savoy. The hotel is in impeccable condition and the staff was extremely friendly and helpful. Breakfast is top notch including a glass (or two) of champagne to get the day going on the right foot. We had a lot of fun and will come back in a heart beat :)

The hotel is very well located, few minutes walk from the red square, metro and all main spots in Moscow's center.
The rooms are beautiful, comfortable and well equipped. The spa is delightful, it includes a heated pool, sauna.
The restaurant offers an exquisite Russian cuisine, all the dishes were succulent, delicious the interior is stunning and the service discreet but efficient.
The lavish breakfast buffet in the morning offers a wonderful selection and the piano is definitely a plus.
The entire team is also excellent, from the bell staff, receptionist, housekeeper, bartender, waiter and waitresses at the restaurant.
That hotel is definitely a true gem!

All was fine until Friday and Saturday when a bar opposite the hotel played extremely loud music until 5pm

My favorite hotel in Moscow. Very cozy and welcoming atmosphere. Staff is very professional and helpful.

All the staff is nice , great location

I got recommanded this hotel from my Moscouvite girlfried that was once in restaurant there. I was planning a last minute weekend trip to Moscow and hotel was quite high on my short list due to excellent position and unsually favourable rate. After the Interconti (although I am premium gold member) refused early check in free of charge, even if there was availability, I decided to give a try to Savoy.
Now, there are phrases you keep hearing all the time. One of those we that we work with people repeat: there is: there is no chace for a good first impression. Well Savoy prooved that there is one. As I arrived to the hotel at 7am, the start was not good. Bell boy somehow unatentive, did not open the door, did not take care of my suitecase. The young man at the reception did not wear a jacket or a name tag. I could have checked in right away, but for the extra payment of 3000 RBL. No hard feelings, because early check in was agreed per phone from 10am, but could have been dealed otherwise I think. Anyway, they made me a huge favour. I had a splendid breakfast at Dr. Zhivago and I had chace to see Moscow like I never did before. Almost without traffic, withoung madening crowds, Red Square almost empty. When I came back shortly after 10am, the impression was totally different. Another bell boy very attentive. Two very nice ladies (Olga and Nina) checked me in frinedly and efficialy. They were at disposal for questions also later in a very friendly manner.
I was escorted to my room. Everything in hotel is in a perfect condition. Elevator, floors and of course room. Very nice and stylish furniture, also bathroom very confortable and everything what you expect to get in a 5* hotel. Bed also very confortable, enough of electrical sockets, lights and internet fine. They brought me vase for flowers. I stayed in many 5* properties around the world, but I think this the first time they brought porcelain and not a plastic or glass vase. Very stylish.
I had some time to test pool and sauna. Sauna normal, pool very big for a hotel pool. Easy to reach from the room.
Before we went out, we had aperitff in hotel bar. Also there service was very friendly and fast.
Breakfast ist beeing served in magnificent Savoy Restaurant and it is experience by itself. Choice is on the level of Russian upscale hotel, me personally I would wish a bit more choice of cheeses and better bread, but there are other things such as sirniki and blini that compensate for it. Omlette was hot an tasty. Piano player makes a very special ambience.
Check out also very friendly and I am sure I will come again if the possibility will arise.
The only negative thing is the turn down service. The rooms are perfectely clean on arrival, but in the evening the room maid only leaves chcolaits and goes. No preparation of bed, no curtain donw. Nothing. Generally, many room mades are from central Asian republics and on some occassions even communication in Russian is a bit complicated with them.

I am very impressed that Savoy Moscow, voluntarily agreed to cancel my booking and refund in full, due to my flight being cancelled. I will definitely book with your hotel again, once travel restrictions are lifted.

Location of this hotel is ideal. Metro stations and other sightseeing points are in a walking distance.
Staff works really well. Alina at the Reception has been exceptionally helpful and professional.
Breakfast has been really nice and there have been good range of food options.
My room was rather smaller than what I expected, however, I think it is a room for one person. All things worked in my room. Dry cleaning was fast.
In one word, I had a very pleasant stay at this hotel.