Hotel Indigo Boston Garden by IHG

Hotels
Hotel Indigo
9.2 (1105 reviews)
280 Friend Street , Boston , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Inconsistent room cleaning

Categories

Cleanliness
8.26
The room was extremely clean, but there were issues with room cleaning during stay.
Service
9.73
Staff were incredibly helpful and accommodating. Edison consistently received praise for his service.
Location
9.77
Perfect location for visiting the TD Garden and other attractions in Boston.
Room Quality
9.22
Room was clean, well-maintained, and met guests' needs.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
9.21
The price is justified by the experience and service provided.
Food and Beverage
9.26
Blake’s Restaurant received positive feedback for service and breakfast.
Overall Experience
9.43
Overall visited during a festive occasion and received a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:51

Property Description

Convenient Location
Situated in downtown Boston, Hotel Indigo Boston Garden is the perfect choice for travelers looking to explore the city. With the North Subway Station and TD Garden Arena just steps away, guests have easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our contemporary rooms equipped with modern conveniences. From a 24-hour gym to free Wi-Fi and in-room entertainment like a 32-inch flat-screen TV and video games, we ensure a relaxing and enjoyable experience for all guests.

Nearby Attractions
Discover Boston's top sights with ease as the Boston Science Museum and New England Aquarium are within walking distance from the hotel. Immerse yourself in the city's rich culture and attractions during your stay at Hotel Indigo Boston Garden.

Important information:

The minimum age requirement for check-in is 21. Credit card and photo identification required at check-in, cash accepted at check-out only. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

9.2
Based on 1105 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
L
Lisa couple us
8
Proximity to the Celtics: outstanding. Onsight restaurant/bar: woefully understaffed
Pros:

Location: steps to TD Garden

Cons:

Noise.
My issue, probably.

2026-04-18 via Nuitee
J
jentL2875HF NONE
10
Hotel Indigo is a great stay
Pros:

Loved our stay. The hotel is lovely. Their bar & restaurant is delicious. Order the chicken cutlet sandwich. You won't be sorry. A great place and extremely close for a Celtics game.

2026-04-16 via Tripadvisor
R
redsox_baby1227 Business
8
Quite a good place and a good value
Pros:

Really quite a decent place! It’s pleasant and clean, and it’s a good location that is near some of the main tourist sites and the Boston Garden, and has easy subway access to the rest of town. It’s quiet even when there are rowdy sports fans out front after the game. Solid place.

2026-04-15 via Tripadvisor
T
tenillej2026 Family
10
Edison the Bright Light in our stay.
Pros:

Edison was beyond amazing.
He greeted us on day 1 with the warmest welcome and guided us through our stay. He always had time to answer questions and make us smile. Remembering to ask how our day was and seeming to genuinely care.
We had a complimentary upgrade and was able to check in early on day one which was a huge blessing since we had been traveling since 2am with a 2 month old in tow.
Edison,
you were a bright light in our visit to Boston. Thank you!

2026-04-15 via Tripadvisor
D
Donna couple us
8
Did have a great stay and enjoyed the breakfast in the cafe
Pros:

It’s right across the street for TD Garden

Cons:

Older with very dark small rooms

2026-04-14 via Nuitee
S
Seaside59911933394 Friends getaway
10
Edison is the bomb!
Pros:

We stayed at Hotel Indigo Boston overnight after going to see the Celtics today. We had such a great experience thanks to Edison from valet. He was seriously amazing, super friendly, helpful, and made everything so easy for us. He made it seamlessly easy to get in and out of the hotel. He for sure made us feel taken care of the whole time. Definitely one of the highlights of our stay!

2026-04-13 via Tripadvisor
C
coisty extended_group gb
9
2026-04-09 via Nuitee
J
Janet family_with_children us
10
Best way to see Boston
Pros:

This cute hotel is right in the heart of everything! We crossed the street to the Celtics game, jumped on the subway to Fenway Park, walked the Freedom Trail, and had endless options for drinks and dining an easy walk away. The rooms are comfortable and tastefully appointed and the bathroom was a dream!

Cons:

The street could be a little loud at night when local events were ending. Nothing that earplugs couldn't fix...

2026-04-09 via Nuitee
U
Usana family_with_children us
10
2026-04-08 via Nuitee
5
52merylh Couples
10
Neighbourhood host, Edison!
Pros:

During our stay we had the pleasure of getting to know the neighbourhood host Edison whose pleasant demeanour and overall service experience made our nights in Boston even more lovely and welcoming. He was always around to cater to us and anything we needed, especially with vallet services, bags, places to be, or just a warm conversation. I look forward to many more stays at the Indigo and to interacting with the kind and helpful staff. Definitely recommend Indigo and its amazing staff team!

2026-04-07 via Tripadvisor
S
Sharetta family_with_children us
10
Pros:

The location is convenient

Cons:

Alot of foot and car traffic all night

2026-04-07 via Nuitee
B
Beckystj Couples Mentor, Lake County, Ohio
8
Very Nice Hotel
Pros:

My husband and I had a very good experience staying at this hotel. It was the perfect location for an event at TD Gardens. We stayed in room 202 which was perfect for us, lots of space and many windows. The bed and pillows were comfortable and the couch was very useful for just relaxing without having to lay in bed. The room had a Keurig coffee maker and a refrigerator, but no microwave. It can be loud as others have mentioned, but we stayed up pretty late until the night life quieted down anyway. I suggest you use the sound machine if your room has one. I understand you can request one too. The hotel also provided a little packet with ear plugs, an eye mask, some sleepy time tea and a moistened lavender wet nap. It was a nice added touch. We used valet parking which we understood was the only option, but we didn’t want to drive around Boston if we didn’t have to anyway. Sara at the front desk was very helpful, along with Shawn the hotel manager. We would stay here again if we ever return. We ate dinner at the hotel restaurant which was very convenient. The employees that worked the night shift were friendly, helpful and attentive ~ George (owner), Marissa, Ryan and Talia. I would say to avoid the restaurant for breakfast if you’re in a hurry and/or are particular about expecting perfect service.

2026-04-06 via Tripadvisor
H
Holly family_with_children us
10
2026-04-05 via Nuitee
C
CHERYL couple us
5
Disappointed
Pros:

Location

Cons:

Bed uncomfortable. Breakfast not included for the very expensive room cost for one night.

2026-04-05 via Nuitee
D
Daydream703799 NONE
10
Best Local Hotel
Pros:

Perfect hotel for a night at the Garden. The location truly can’t be beat—just steps away, which makes getting to and from an event incredibly easy and stress-free. The hotel itself feels clean, modern, and well-maintained, which immediately makes a great impression when you walk in.

The rooms are nicely updated with a fresh, contemporary design and everything feels thoughtfully put together. The bed was especially comfortable, making it easy to relax and get a good night’s sleep after a busy evening. Despite being so close to the arena, the overall experience still felt comfortable and welcoming.

Staff were friendly and helpful throughout the stay, adding to the overall positive experience. For a quick overnight trip centered around a game or concert, this hotel checks all the boxes—convenience, cleanliness, and comfort. I would definitely stay here again for another night at the Garden.

2026-04-04 via Tripadvisor
N
Nascimento couple us
10
Pros:

The rooms were perfect anthed clean. And the walking distance to TD garden great.

2026-04-04 via Nuitee
T
TheTombola Friends getaway
10
we’ll be back
Pros:

awesome stay. comfy room for a good rate on a td garden event night. blake’s has great food/drinks/staff as well. shoutout to edison and co. at valet for their extra help in the AM

2026-04-03 via Tripadvisor
C
cndtxparker NONE Dallas, Texas
8
Excellent Location & Stay
Pros:

This was a great hotel that provided us with a clean comfortable room at a fair price. The location to TD Garden and the North End is excellent. Easy access to the subway and the Charles River walking path. Will stay here again.

2026-04-03 via Tripadvisor
C
Chucklene couple us
10
Pros:

The convenience to TD Garden. Very friendly staff. Nice dining area as well.

2026-04-01 via Nuitee
D
denisesZ3875VB NONE Cordova, Tennessee
10
Great Hotel - Awesome Location
Pros:

Great location is you're going to an event at TD Garden. But the noise level in the hotel is kind of loud, but this hotel did have a white noise machine that helped.
Staff is extremely helpful and friendly.

2026-03-31 via Tripadvisor