Hotel Indigo Boston Garden by IHG

Hotels
Hotel Indigo
9.2 (1029 reviews)
280 Friend Street , Boston , us

Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Inconsistent room cleaning

Categories

Cleanliness
8.26
The room was extremely clean, but there were issues with room cleaning during stay.
Service
9.73
Staff were incredibly helpful and accommodating. Edison consistently received praise for his service.
Location
9.77
Perfect location for visiting the TD Garden and other attractions in Boston.
Room Quality
9.22
Room was clean, well-maintained, and met guests' needs.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
9.21
The price is justified by the experience and service provided.
Food and Beverage
9.26
Blake’s Restaurant received positive feedback for service and breakfast.
Overall Experience
9.43
Overall visited during a festive occasion and received a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:51

Property Description

Convenient Location
Situated in downtown Boston, Hotel Indigo Boston Garden is the perfect choice for travelers looking to explore the city. With the North Subway Station and TD Garden Arena just steps away, guests have easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our contemporary rooms equipped with modern conveniences. From a 24-hour gym to free Wi-Fi and in-room entertainment like a 32-inch flat-screen TV and video games, we ensure a relaxing and enjoyable experience for all guests.

Nearby Attractions
Discover Boston's top sights with ease as the Boston Science Museum and New England Aquarium are within walking distance from the hotel. Immerse yourself in the city's rich culture and attractions during your stay at Hotel Indigo Boston Garden.

Important information:

The minimum age requirement for check-in is 21. Credit card and photo identification required at check-in, cash accepted at check-out only. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

9.2
Based on 1029 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
B
Barb solo_traveller us
9
2026-02-14 via Nuitee
K
KIA couple bm
8
I enjoyed my stay at Hotel Indigo!
Pros:

I loved how close it was to TD Garden and easy to maneuver to various areas such a Back Bay.

Cons:

There was only one elevator but I did hear that they are getting another elevator.

2026-02-13 via Nuitee
K
Kingsbury couple us
10
2026-02-11 via Nuitee
L
Laura couple us
10
2026-02-11 via Nuitee
J
john couple us
10
Good location and clean comfortable hotel
Pros:

Location facilities and helpful staff

Cons:

Valet didn’t start until 7 am

2026-02-10 via Nuitee
A
Aviv couple il
7
2026-02-09 via Nuitee
A
Arria couple us
8
We enjoyed our stay and would absolutely go back.
Pros:

The location was perfect for a Celtics game. The food was great and the staff was super friendly.

Cons:

Narrow hallways in spaces and the elevator was very small.

2026-02-08 via Nuitee
A
andrewrS6502NU Friends getaway
10
Friendly staff and perfect downtown location
Pros:

Came to Boston with my brother to see our local NBA team play the Celtics. The hotel is conveniently located across the street from TD Garden and walking distance to many local sights in downtown Boston. Edison warmly greeted us as we arrived. Brought all of our bags inside and helped us get an early check-in. Definitely plan to stay here again if I visit the city again.

2026-01-31 via Tripadvisor
C
C4893ZZchrisa Friends getaway
10
Great hotel experience
Pros:

Great hotel experience. Edison greeted us and carried our bags inside even though it was below freezing out. He was able to check us in early since our room was cleaned and ready! I will be back.

2026-01-31 via Tripadvisor
6
602jennl Couples
10
Great stay!
Pros:

Back in November, I bought tickets for a game at TD Garden. I was nervous to stay in Boston, but I was fortunate to find this gem of a hotel online and booked it right away. Its right across from TD Garden and was easy to find. The valet staff were absolutely amazing, especially going to get something I forgot in the car! Every single staff member we encounter was kind and friendly. The all around atmosphere was phenomenal. The rooms were great and clean! The beds were extremely comfortable also. If we ever come back for another game, we will definitely be staying here again!

2026-01-31 via Tripadvisor
Z
Z9799PPdaniellel Family
8
Family Hotel for Bruins Games
Pros:

This the second time we have stayed at Hotel Indigo. It's a super convenient location for attending games at Garden. Hotel rooms are clean and the restaurant in the lobby has great food and service.

2026-01-30 via Tripadvisor
H
herberlovebug Couples Vernon, Texas
10
Best part of being trapped by Winter Storm Fern
Pros:

Stuck trying to get home and so glad we stayed at Hotel Indigo. Charming hotel AND the location was amazing. Shout out to Edison at the front desk who took great care of us and suggested we go to the Boston Bruins hockey game. He told us what app to download to get tickets and made it such a fun night for us. The hotel location could not be more perfect and we would definitely do it again. While everyone else froze to get to parking garages etc, we easily left the arena and walked across the street back to our fab hotel room. Being stuck due to Winter Storm Fern ended up being an extended Vacay for us. If you wanna go to a Celtics or Bruins game, stay at Hotel indigo. Great experience and highly recommend!

2026-01-28 via Tripadvisor
P
padraico306 Business
10
Knocked it out of the park
Pros:

During the first giant blizzard of 2026, I got stranded at Logan. Waited for HOURS only to be cancelled.

Called around and Hotel Indigo knocked it out of the park. Like every other business in New England, they were crushed and trying to figure it out in real time. Here’s the kicker: despite that being the case, that stress and scarcity never crossed over into my experience as a customer.

Super accommodating staff, nicely laid out rooms, a great bar, and a nice gym. And great rates for maybe the most bustling part of Boston proper.

2026-01-27 via Tripadvisor
T
tamourah NONE
10
Indigo Love
Pros:

Amazing experience. Second time staying at the Boston location, stayed at the Brickell Miami location as well as the Chicago location. Boston and Miami location has an amazing staff, from the front desk, to the room service/restaurant, and the housekeeping. My stays are always peaceful.

2026-01-26 via Tripadvisor
L
Linda couple au
10
2026-01-26 via Nuitee
N
N925FKdavidm Family
10
Great Boston Trip Jan. 2026
Pros:

We once again chose to stay at the Indigo for our trip to Boston. Once again it was a great experience. Love the location, love the service, we will be back. I would especially like to mention how nice it was to see Edison again, one of the reasons we like to stay at the Indigo. Always ready to help, great service and very welcoming. If I may, he has the vibe and presence of what you would picture a Bostonian would be. He makes you feel special. For me personally his personality and vibe add a lot to my experience at the Indigo. Great guy, hope to see him again soon and visit the Indigo maybe this summer.

2026-01-25 via Tripadvisor
I
isabellafY6651NC Couples
10
Perfect Location, Beautiful Room, Incredible Service
Pros:

Amazing experience at Hotel Indigo! The room was spacious and beautiful, and the location right across from TD Garden was perfect. Special shoutout to our valet, Edison. He was friendly, professional, and kept everything seamless. Despite the freezing weather, he was outside with our car waiting for us when we arrived. You can truly tell he cares about doing a great job!

2026-01-25 via Tripadvisor
M
M8683AVkaylam Family
10
Great stay
Pros:

Had such a great stay at Hotel Indigo. Convenient location with many restaurants and bars to go to!

Edison and crew were amazing and provided great valet service!

2026-01-25 via Tripadvisor
J
jennamN4896YI Family
10
Thanks Edison!!
Pros:

We always enjoy staying at Hotel Indigo when we go to Boston. Edison is always there to greet us with a smiling face. The service is great, beds are comfy and the bar is an added bonus! It’s a prime location for when we visit TD Garden!

2026-01-25 via Tripadvisor
D
Dina couple us
9
Fun, convenient, boutique style hotel!
Pros:

Location, staff, service

Cons:

Shower floor was slippery, room was a little noisy cuz we were on the 2nd floor

2026-01-25 via Nuitee