Hotel Indigo Boston Garden by IHG

Hotels
•
Hotel Indigo
9.2 (1029 reviews)
280 Friend Street , Boston , us

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Inconsistent room cleaning

Categories

Cleanliness
8.26
The room was extremely clean, but there were issues with room cleaning during stay.
Service
9.73
Staff were incredibly helpful and accommodating. Edison consistently received praise for his service.
Location
9.77
Perfect location for visiting the TD Garden and other attractions in Boston.
Room Quality
9.22
Room was clean, well-maintained, and met guests' needs.
Amenities
8.75
Standard quality for this hotel tier.
Value for Money
9.21
The price is justified by the experience and service provided.
Food and Beverage
9.26
Blake’s Restaurant received positive feedback for service and breakfast.
Overall Experience
9.43
Overall visited during a festive occasion and received a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:51

Property Description

Convenient Location
Situated in downtown Boston, Hotel Indigo Boston Garden is the perfect choice for travelers looking to explore the city. With the North Subway Station and TD Garden Arena just steps away, guests have easy access to popular attractions.

Modern Amenities
Enjoy a comfortable stay in our contemporary rooms equipped with modern conveniences. From a 24-hour gym to free Wi-Fi and in-room entertainment like a 32-inch flat-screen TV and video games, we ensure a relaxing and enjoyable experience for all guests.

Nearby Attractions
Discover Boston's top sights with ease as the Boston Science Museum and New England Aquarium are within walking distance from the hotel. Immerse yourself in the city's rich culture and attractions during your stay at Hotel Indigo Boston Garden.

Important information:

The minimum age requirement for check-in is 21. Credit card and photo identification required at check-in, cash accepted at check-out only. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 66 per day.

Location

Guest Reviews

9.2
Based on 1029 reviews
Cleanliness: 8.26
Service: 9.73
Location: 9.77
Room Quality: 9.22
Amenities: 8.75
Value for Money: 9.21
Food and Beverage: 9.26
Overall Experience: 9.43
C
Christine • family_with_children • us
10
Pros:

Great location, staff were very helpful!

Cons:

Nothing!

2026-03-05 • via Nuitee
R
Rosemary • couple • us
9
2026-03-04 • via Nuitee
A
Azure • family_with_children • us
10
2026-03-04 • via Nuitee
J
Johanna • family_with_children • us
10
2026-03-03 • via Nuitee
J
Jason • extended_group • us
10
2026-03-03 • via Nuitee
B
Bonnie • couple • us
7
Pros:

Staff was very nice, location was great. Clean, everything you need.

Cons:

Very loud, heard everything inhalls, other rooms. Bed was very hard. Moved to other bed- no better.

2026-02-28 • via Nuitee
J
Jennifer • family_with_children • us
9
2026-02-27 • via Nuitee
M
Marisa • family_with_children • us
10
2026-02-27 • via Nuitee
M
Maryann • couple • us
8
Serves purpose. Mariott Bovoy member.
Pros:

Location

Cons:

Restaurant “fair”

2026-02-22 • via Nuitee
M
Meagan • couple • us
10
The location to TD garden was great. And also alot of other things in the area. Very clean, nice staff
Pros:

Location to TD
Restaurant inside (Blakes) was good

Cons:

Nothing

2026-02-22 • via Nuitee
B
Barb • solo_traveller • us
9
2026-02-14 • via Nuitee
K
KIA • couple • bm
8
I enjoyed my stay at Hotel Indigo!
Pros:

I loved how close it was to TD Garden and easy to maneuver to various areas such a Back Bay.

Cons:

There was only one elevator but I did hear that they are getting another elevator.

2026-02-13 • via Nuitee
K
Kingsbury • couple • us
10
2026-02-11 • via Nuitee
L
Laura • couple • us
10
2026-02-11 • via Nuitee
J
john • couple • us
10
Good location and clean comfortable hotel
Pros:

Location facilities and helpful staff

Cons:

Valet didn’t start until 7 am

2026-02-10 • via Nuitee
A
Aviv • couple • il
7
2026-02-09 • via Nuitee
A
Arria • couple • us
8
We enjoyed our stay and would absolutely go back.
Pros:

The location was perfect for a Celtics game. The food was great and the staff was super friendly.

Cons:

Narrow hallways in spaces and the elevator was very small.

2026-02-08 • via Nuitee
A
andrewrS6502NU • Friends getaway
10
Friendly staff and perfect downtown location
Pros:

Came to Boston with my brother to see our local NBA team play the Celtics. The hotel is conveniently located across the street from TD Garden and walking distance to many local sights in downtown Boston. Edison warmly greeted us as we arrived. Brought all of our bags inside and helped us get an early check-in. Definitely plan to stay here again if I visit the city again.

2026-01-31 • via Tripadvisor
C
C4893ZZchrisa • Friends getaway
10
Great hotel experience
Pros:

Great hotel experience. Edison greeted us and carried our bags inside even though it was below freezing out. He was able to check us in early since our room was cleaned and ready! I will be back.

2026-01-31 • via Tripadvisor
6
602jennl • Couples
10
Great stay!
Pros:

Back in November, I bought tickets for a game at TD Garden. I was nervous to stay in Boston, but I was fortunate to find this gem of a hotel online and booked it right away. Its right across from TD Garden and was easy to find. The valet staff were absolutely amazing, especially going to get something I forgot in the car! Every single staff member we encounter was kind and friendly. The all around atmosphere was phenomenal. The rooms were great and clean! The beds were extremely comfortable also. If we ever come back for another game, we will definitely be staying here again!

2026-01-31 • via Tripadvisor