Tik by Bernalo Hotels

Hotels
•
Independent
6.8 (65 reviews)
Carrera 43B #915, Medellín, Antioquia, 050022 , Medellín , CO
57-3164681635

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Facilities

Free breakfast
Free WiFi
24-hour front desk
Continental breakfast
Wheelchair accessible
Free breakfast
Smoke-free property
Tours/ticket assistance
Rooftop terrace
Free continental breakfast

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Mismatched photos
Poor check-in experience

Categories

Cleanliness
5.05
Implied dissatisfaction due to the negative experience shared about service and check-in process.
Service
7.55
The staff were described as very friendly, but overall service was criticized.
Location
8.05
The accessibility to everything was positively mentioned.
Room Quality
6.05
Indicated some dissatisfaction as a guest felt ripped off, affecting room quality perception.
Amenities
7.05
Standard quality for this hotel tier.
Value for Money
6.55
The mention of being ripped off indicates perceived low value for money.
Food and Beverage
7.05
Standard quality for this hotel tier.
Overall Experience
7.05
Mixed feelings expressed about the experience, including both positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 02:33

Property Description

Experience the charm and comfort of Tik by Bernalo Hotels, the perfect retreat in the heart of Medellín's vibrant El Poblado neighborhood.

Relaxation at Its Best
Unwind in our rejuvenating hot tub or soak in breathtaking views from our stunning rooftop terrace. Each moment spent here is designed to refresh your spirit.

Comfortable and Modern Rooms
Choose from one of our 21 well-appointed guestrooms, featuring flat-screen televisions and complimentary Wi-Fi to keep you connected. Enjoy modern amenities and the coziness of home.

Complimentary Breakfast Awaits
Savor a delightful complimentary continental breakfast served daily from 7:00 AM to 8:30 AM, a perfect start to your day of exploration in the bustling city.

Immerse yourself in the beauty of Medellín and book your stay at Tik by Bernalo Hotels today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MDE

Property Policies

  • Pets

    Pets not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.8
Based on 65 reviews
Cleanliness: 5.05
Service: 7.55
Location: 8.05
Room Quality: 6.05
Amenities: 7.05
Value for Money: 6.55
Food and Beverage: 7.05
Overall Experience: 7.05
A
Ailyn Alexandra
10
Pros:

Muy agradable el hotel, el personal muy amable.

2025-09-25 • via Nuitee
J
Jose Gabriel
2
Pros:

The photos shown on the app are completely different from reality. I don't recommend this hotel, much less Expedia for bookings. They have the worst customer service. In fact, they don't have it at all

2025-09-23 • via Nuitee
B
BRISEIDA LIZBET
10
Pros:

Muy satisfecha

2025-08-31 • via Nuitee
M
Michael • family
2
Pros:

It started off pretty good. And then a second guest arrived. A local resident of the city I might add. All he had was a digital copy of his identification. They wouldn’t accept it. They wouldn’t let him check in. So that was the end of that. The next hotel had no problem with that type of identification so disaster was averted. I could go on but I think I’ve made the point. Ohh by the way the room was already paid for. Got ripped off too.

2025-08-21 • via Nuitee
R
Raul • family
10
Pros:

I liked the accessibility to everything

2025-07-28 • via Nuitee
J
Jimmy • family
10
Pros:

Buena, sería bueno un ascensor.

2025-07-16 • via Nuitee
G
Gonzalo
10
Pros:

Excelente hubicacion - Lo recomiendo

2025-06-18 • via Nuitee
M
mandy • partner
10
Pros:

.

2025-06-15 • via Nuitee
E
Emilette • family
10
Pros:

Todo super limpio, muy atentos, serviciales. Tienen desayuno super rico y variedad.

2025-06-11 • via Nuitee
L
Luis • family
10
Pros:

Excelente lugar lo único que en el exterior mucho ruido ya que es un lugar turístico

2025-06-10 • via Nuitee
Y
Yuliana • family
10
Pros:

Un hotel hermoso, pequeño, limpio y céntrico. Los empleados muy amables todos

2025-06-05 • via Nuitee
Y
Yeison
10
Pros:

Excelente ubicación ,
Recomendado

2025-06-02 • via Nuitee
K
Kayra • family
10
Pros:

Personal muy amable y atento. Hotel ubicado en buen lugar estrategico accesible a todo. El cuarto me encanto porque tenía un vidrio grande y podía apreciar la vista. Desayuno muy sabroso. Me encanto que tienen servicio de lavandería.

2025-05-30 • via Nuitee
G
Gretchen • friends
8
Pros:

Mucho ruido de las demás habitaciones en la noche cuando se duerme , en lo demás muy bien excelente servicio

2025-05-28 • via Nuitee
K
Karen • friends
10
Pros:

La chica de recepción fue muy amable. Excelente ubicación. Es nuestra segundo vez hospedandonos ahí y es una muy buena opción

2025-05-04 • via Nuitee
A
Alexis
10
Pros:

Excelente servicio, gracias

2025-04-05 • via Nuitee
J
jacqueline • family
4
Pros:

The area was i would say ok, bc it was in el poblado, every night there were people screaming, laughing, being very loud until 4@m, facilities are in need of updates, no phone in the room, tv was not working, we ask to have it checked, nobody came, matress were hard as rock, no closet, etc…

2025-04-01 • via Nuitee
C
Carlos • family
8
Pros:

To much noise into the hotel

2025-03-30 • via Nuitee
C
Cesar Blanco • family
6
Pros:

Bueno

2025-03-26 • via Nuitee
A
Alexis Ortiz • friends
10
Pros:

Excellent property with everything you need to enjoy Medellin and its surroundings. Excellent location close to everything. Very friendly and attentive staff.

2025-03-18 • via Nuitee