Aquila Atlantis Hotel

Hotels
Aquila Hotels
9 (1934 reviews)
2, Ygias Str. , Heraklio Town , gr

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Rude reception team
Slippery bathroom floors

Categories

Cleanliness
8.21
Several reviews praised the cleaning staff and cleanliness, with one mention of slippery bathroom floors.
Service
9.68
Most reviews highlighted the friendliness and helpfulness of the staff, despite one negative mention of the reception team.
Location
9.22
Location was frequently noted as excellent and central with easy access to attractions.
Room Quality
8.67
Rooms were generally described as clean and comfortable.
Amenities
8.7
Amenities like breakfast were generally well received, though some issues with pool access were noted.
Value for Money
9.16
Many reviews indicated a good value, especially given the quality of experience provided.
Food and Beverage
9.21
Breakfast received positive remarks, with excellent quality noted by multiple guests.
Overall Experience
9.18
Overall experiences were highly positive with several guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:00

Property Description

Luxurious Accommodation with Stunning Views
The 5-star Aquila Atlantis Hotel offers a lavish stay just steps away from the Archaeological Museum of Heraklion. Indulge in the outdoor pool overlooking the harbour, elegant dining at the restaurant, and spacious rooms with parquet floors and modern amenities.

Impressive Event Spaces and Facilities
Host your events in style at Aquila Atlantis Hotel with 6 multipurpose spaces accommodating up to 850 guests. Whether it's a conference, wedding, or gala, the hotel has you covered with top-notch facilities and services.

Convenient Location and Exceptional Service
Situated near Heraklion Port and the airport, Aquila Atlantis Hotel provides easy access to key attractions. Enjoy a seamless stay with 24-hour front desk assistance, free WiFi, and additional services like laundry and dry cleaning.

Ready to experience luxury and comfort in Heraklion? Book your stay at Aquila Atlantis Hotel now!

Important information:

Kindly note that the hotel includes below fully equipped multipurpose rooms with total capacity for up to 850 persons:
MINOS HALL for up to 400 persons.
PASIPHAE HALL for up to 350 persons.
APOLLON meeting room for up to 70 persons.
IDAION meeting room for up to 40 people.

Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy.

Please note that the hotel reserves the right to pre-authorise your credit card before arrival according to hotel policy.

Please note that the outdoor rooftop swimming pool operates seasonally from April till October depending on weather conditions.Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Location

Guest Reviews

9
Based on 1934 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
A
Ann couple au
9
Lovely hotel with friendly staff in good location
Pros:

Lovely breakfast with wonderful friendly staff.
Beautiful presented hotel in central location.

Cons:

Lower pool should be heated as not used as in the shade and very cold.
Lighting in hallways very dim - could be bit brighter for better visibility.

2026-09-12 via Nuitee
C
Cindy solo_traveller ca
10
2026-09-12 via Nuitee
R
REGINA couple it
10
Pros:

Absolutely everything. Fantastic hotel - wonderful staff, delicious breakfast of greatest quality, lovely room, great location, very clean, all in all excellent service. We stayed there for two weeks for our holiday and it was just amazing. Extremely fiendly staff sharing their great love and passion for Crete island - Paris, Vasilia, Maria, Stella, Lazaros and the rest of the team making magic every moment of your stay there. Thank you all again and looking very much forward to our next holiday in this lovely and very enjoyable hotel :-)

Cons:

Nothing to mention.

2026-09-11 via Nuitee
C
Cathrin solo_traveller de
8
Schönes Hotel. TolleLage.Leider starker Fluglärm.
Pros:

Die Nähe zum Hafen/ Flughafen und zur Stadt. Schöner Pool auf dem Dach und im Atrium im Erdgeschoss.Gutes Frühstück.Freundliches aufmerksames Personal.

Cons:

Das Hotel liegt 15min vom Flughafen entfernt. Leider liegt diese Seite der Stadt im Startbereich der Flugzeuge .Es gibt kein Nachtflugverbot und man schläft nicht wirklich gut.Die Fenster hätte man besser Schallschutzmässig bauen, verglasen sollen. Auch ist die schöne Zeit auf der Dachterrasse dadurch getrübt. 2028 wird der neue Flughafen ca 35km weiter entfernt eröffnet. Hoffentlich ändert sich dann die Start und Landerichtung.

2026-09-11 via Nuitee
J
James couple ca
9
2026-09-11 via Nuitee
A
Amalia couple gr
9
Πολυτελής, άνετη διαμονή σε καλή τοποθεσία και ωραία θέα!
Pros:

Η τοποθεσία είναι πολύ καλή, μπορείς να κινηθείς με τα πόδια στο κέντρο της πόλης, στα μουσεία και τα εστιατόρια ή στο λιμάνι. Η θέα από το δωμάτιο ήταν καταπληκτική. Επίσης, το δωμάτιο είχε αρκετές παροχές και ήταν πολύ καθαρό. Το πρωινό ήταν πολύ πλούσιο και είχε πολλά κρητικά εδέσματα.

Cons:

Θα θέλαμε στο πρωινό να είχε φυσικό χυμό και όχι τους άνοστους έτοιμους. Επίσης, στο δωμάτιο καλό θα ήταν να υπάρχουν δωρεάν μπουκάλια με νερό, όπως γίνεται στα περισσότερα 5άστερα ξενοδοχεία

2026-09-11 via Nuitee
A
Aleksei couple il
8
But we did love out stay and would definitely recommend this hotel!
Pros:

We loved out stay, the staff is very nice and welcoming. Breakfast was really good and the location of the hotel is very good.

Cons:

It’s very hard to find parking and the hotel parking is very small.
The bathroom with the rain shower was a bit uncomfortable because there isn’t a border between the area of the shower and the toilet which caused it to be wet after every shower.

2026-09-09 via Nuitee
L
Lisa couple de
9
2026-09-08 via Nuitee
I
Inês extended_group pt
8
2026-09-07 via Nuitee
E
EVA solo_traveller es
9
Pros:

Las instalaciones, habitación de buen tamaño, desayuno muy bueno y personal muy agradable y servicial

Cons:

La zona del lavabo del baño pequeño para 3 personas. Habitaciones sin terraza

2026-09-07 via Nuitee
A
ANDREA7678 solo_traveller it
8
Pros:

Posizione colazione staff

Cons:

Piscina

2026-09-06 via Nuitee
E
Elad family_with_children il
9
Great overall
Pros:

The staff was amazing. The location is great and the breakfast was amazing

Cons:

Our coffee machine was broken and the hotel didn’t fix it,

2026-09-05 via Nuitee
J
Johnathon couple au
10
A luxury oasis in the heart of Heraklion
Pros:

This property is an oasis in Heraklion. The location is perfect! Close to the port and airport and easy walk into the city centre. It is quiet and very comfortable with excellent staff. The breakfast and restaurant are divine. This was my second stay and it always feels like it wasn’t long enough. Will definitely be back.

Cons:

Nothing

2026-09-05 via Nuitee
G
Gaëlle family_with_children mq
9
Bon séjour à Aquila Atlantis
Pros:

La chambre est très très confortable. Le buffet du petit déjeuner est très bon.

Cons:

Il n’y a pas beaucoup de places de parking dans l’hôtel ni de dépose-minute. Les cartes de nos chambres n’étaient pas activées donc nous avons eu quelques difficultés pour accéder a notre chambre

2026-09-05 via Nuitee
N
Nutsa couple ge
10
2026-09-05 via Nuitee
A
Alberto solo_traveller it
9
Pros:

Comfort and position

Cons:

Business room

2026-09-05 via Nuitee
P
Paolo family_with_children it
8
Buona posizione, colazione molto positiva
2026-09-05 via Nuitee
T
Thomas Warlich solo_traveller de
9
2026-09-05 via Nuitee
K
K.roessner solo_traveller de
8
2026-09-05 via Nuitee
G
Guenter solo_traveller at
10
2026-09-04 via Nuitee