Aquila Atlantis Hotel

Hotels
•
Aquila Hotels
8.7 (1934 reviews)
2 Ygias Street , Heraklio Town , GR
+30 281 810 0100
[email protected]

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Paid
Children allowed

Facilities

Breakfast available (surcharge)
Free WiFi
Parking
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Very friendly, attentive staff
Excellent central location and great views
Generous, high-quality breakfast
Spacious, clean rooms
Rooftop pool/solarium and attractive facilities
Cons:
Awkward sink placement and wet-floor rain shower design in some rooms
Limited/small hotel parking
Lower pool unheated/shaded and gym could be better
Aircraft noise for rooms on the airport side
Some minor food/beverage preferences (e.g., lack of fresh juice)

Categories

Cleanliness
8.9
Multiple reviews note rooms are very clean and well maintained; general praise for housekeeping and room cleanliness.
Service
9
Staff repeatedly described as very friendly, helpful and attentive (names cited in reviews, prompt breakfast arrangement); strong positive sentiment toward service.
Location
9.2
Consistently praised for central location, close to port, museums and restaurants; excellent location for downtown/harbour access though proximity to airport causes noise for some rooms.
Room Quality
8.1
Rooms are described as spacious with great views, but there are recurring practical issues: awkward sink placement with mirror, wet floors from rain shower design, and occasional aircraft noise affecting sleep.
Amenities
7.9
Good rooftop pool/solarium and attractive facilities noted, but lower pool is cold/ shaded, gym could be improved and parking facilities are limited/small.
Value for Money
8.7
Standard quality for this hotel tier (not directly mentioned in reviews); assigned target overall rating due to no explicit commentary on value.
Food and Beverage
8.9
Breakfast repeatedly praised as excellent, varied and high quality; small complaints about the lack of fresh natural juice options.
Overall Experience
8.9
Overall very positive stay reports, many guests highly satisfied and ready to recommend; a few operational/amenity issues slightly temper the perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-12 14:47

Property Description

Aquila Atlantis Hotel is a landmark urban hotel in the heart of Heraklion, with 164 design-forward rooms and suites, inspired dining venues (Ariadni restaurant, Akali Lobby Bar), a semi-open pool and rooftop pool and bar with views of the Koules fortress and harbor, a modern gym, and conference facilities. The 5-star Aquila Atlantis Hotel offers a lavish stay just steps away from the Archaeological Museum of Heraklion. Ready to experience luxury and comfort in Heraklion?

Important information:

Kindly note that the hotel includes below fully equipped multipurpose rooms with total capacity for up to 850 persons:
MINOS HALL for up to 400 persons.
PASIPHAE HALL for up to 350 persons.
APOLLON meeting room for up to 70 persons.
IDAION meeting room for up to 40 people.

Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's non-smoking policy.

Please note that the hotel reserves the right to pre-authorise your credit card before arrival according to hotel policy.

Please note that the outdoor rooftop swimming pool operates seasonally from April till October depending on weather conditions. Swimming pool: Closed from Sat, Oct 31, 2026 until Thu, Apr 15, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed. A cot for children up to 2 years is free of charge.

  • Age restriction

    Guests must be at least 18 years old to check in.

  • Parking

    Parking is available on site.

  • Internet

    WiFi is available and is free of charge.

See all policies

Location

Guest Reviews

8.7
Based on 1934 reviews
Cleanliness: 8.9
Service: 9
Location: 9.2
Room Quality: 8.1
Amenities: 7.9
Value for Money: 8.7
Food and Beverage: 8.9
Overall Experience: 8.9
M
Maria-Eirini • solo_traveller • de
9
Ein sehr angenehmer Aufenthalt in einem gepflegten Haus mit sehr freundlichen und hilfsbereiten Mitarbeitenden
2026-10-14 • via Nuitee
M
Maria-Eirini • solo_traveller • de
9
2026-10-14 • via Nuitee
A
Aukje • couple • nl
10
Heerlijk
Pros:

Relaxed

Cons:

Nvt

2026-10-13 • via Nuitee
S
Susanne • couple • de
9
Ideal für einen Trip nach Heraklion
Pros:

Die Lage zu den Sehenswürdigkeiten und Restaurants ist sehr gut.

Cons:

Das Frühstücksrestaurant sollte etwas schallgedämmt werden. Wenn es voll ist kann man sich nicht mehr unterhalten.

2026-10-13 • via Nuitee
C
Chris • couple • nl
9
2026-10-13 • via Nuitee
L
Lianze • couple • ca
8
Cons:

No tea,no boiler for water,all staff’face like ice

2026-10-13 • via Nuitee
D
Dietmar • couple • de
9
2026-10-11 • via Nuitee
J
James • solo_traveller • us
8
2026-10-11 • via Nuitee
S
Sebastian • solo_traveller • au
9
2026-10-11 • via Nuitee
G
Georgios • family_with_children • gr
10
2026-10-11 • via Nuitee
J
Johannes • couple • de
7
Pros:

Geräumiges Zimmer, bequemes Bett

Cons:

Der dargestellte Pool auf dem Dach ist winzig. Das Hotel liegt direkt in der Startschneise des Flughafen, es ist daher sehr laut - für Planespotter wohl ein Traum so nah am Geschehen zu sein.

2026-10-11 • via Nuitee
J
Jayne • couple • gb
9
Had a great time and hope to return
Pros:

Bar area, rooftop pool, food, cleanliness and above all the staff

Cons:

Nothing really

2026-10-09 • via Nuitee
A
Amir Kahana • solo_traveller • il
10
Pros:

נקי מסודר ובמרכז..

2026-10-09 • via Nuitee
H
Helen • family_with_children • ee
8
Pros:

The location was good and the bed was comfortable. Breakfast was tasty.

Cons:

The noise level of the planes taking off from the airport. The room was a bit tired.

2026-10-08 • via Nuitee
S
Serhiy • extended_group • ua
8
2026-10-07 • via Nuitee
G
Gerald • couple • at
10
Sehr schönes Hotel in super Lage mit tollem Frühstück und Dachterrasse mit Pool.
Pros:

Sehr schönes Hotel in super Lage mit tollem Frühstück und Dachterrasse mit Pool.

2026-10-07 • via Nuitee
N
Natalie • couple • au
9
2026-10-07 • via Nuitee
S
SPIROS • couple • dk
9
2026-10-07 • via Nuitee
P
Panagiota • couple • de
9
2026-09-19 • via Nuitee
G
gogolos • extended_group • gr
9
2026-09-17 • via Nuitee