Aquila Atlantis Hotel

Hotels
Aquila Hotels
9 (1439 reviews)
2, Ygias Str. , Heraklio Town , gr

Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Rude reception team
Slippery bathroom floors

Categories

Cleanliness
8.21
Several reviews praised the cleaning staff and cleanliness, with one mention of slippery bathroom floors.
Service
9.68
Most reviews highlighted the friendliness and helpfulness of the staff, despite one negative mention of the reception team.
Location
9.22
Location was frequently noted as excellent and central with easy access to attractions.
Room Quality
8.67
Rooms were generally described as clean and comfortable.
Amenities
8.7
Amenities like breakfast were generally well received, though some issues with pool access were noted.
Value for Money
9.16
Many reviews indicated a good value, especially given the quality of experience provided.
Food and Beverage
9.21
Breakfast received positive remarks, with excellent quality noted by multiple guests.
Overall Experience
9.18
Overall experiences were highly positive with several guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:00

Property Description

Luxurious Accommodation with Stunning Views
The 5-star Aquila Atlantis Hotel offers a lavish stay just steps away from the Archaeological Museum of Heraklion. Indulge in the outdoor pool overlooking the harbour, elegant dining at the restaurant, and spacious rooms with parquet floors and modern amenities.

Impressive Event Spaces and Facilities
Host your events in style at Aquila Atlantis Hotel with 6 multipurpose spaces accommodating up to 850 guests. Whether it's a conference, wedding, or gala, the hotel has you covered with top-notch facilities and services.

Convenient Location and Exceptional Service
Situated near Heraklion Port and the airport, Aquila Atlantis Hotel provides easy access to key attractions. Enjoy a seamless stay with 24-hour front desk assistance, free WiFi, and additional services like laundry and dry cleaning.

Ready to experience luxury and comfort in Heraklion? Book your stay at Aquila Atlantis Hotel now!

Important information:

Kindly note that the hotel includes below fully equipped multipurpose rooms with total capacity for up to 850 people:
MINOS HALL for up to 400 people.
PASIPHAE HALL for up to 350 people.
APOLLON meeting room for up to 70 people.
IDAION meeting room for up to 40 people.

Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's nonsmoking policy.

Please note that the hotel reserves the right to pre-authorize your credit card before arrival according to hotel policy.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1439 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
M
Malouta couple us
10
Would definitely return 100 percent as it met all our expectations.
Pros:

breakfast made a world of difference to our stay in Heraklion. It was all we could ask for. Great buffet with fresh ingredients and helpful staff! The restaurant also provided dinner. Please order the slow cooked lamb as it was the best lamb I've ever tasted.

Cons:

eggs ran out too soon and weren't enough for the buffet and weren't replenished, very minor detail as there was ample other food.

2026-03-05 via Nuitee
P
Panagiotis family_with_children gr
10
2026-03-03 via Nuitee
S
Spyros family_with_children gr
10
2026-03-02 via Nuitee
S
SOFIA solo_traveller gr
5
Pros:

Μέτριο πρωινό αυτή τη φορά

Cons:

πολύ μικρό δωμάτιο.

2026-03-01 via Nuitee
Αλεξανδρος family_with_children gr
10
Αριστη.
Pros:

Το παιδί στη reception ήταν ευγενικότατο και μας παρείχε ότι ενημέρωση χρειαζόμασταν. Το δωμάτιο καθαρό και με πολύ ωραία θέα από το μπαλκόνι. Επίσης μας έκαναν upgrade το δωμάτιο χωρίς να πληρώσουμε έξτρα χρήματα. Το προτείνω ανεπιφύλακτα.

2026-02-28 via Nuitee
D
David family_with_children gb
7
2026-02-27 via Nuitee
S
Stefanos extended_group gr
8
Very good - as expected
Pros:

The stuff was just outstanding !

Cons:

The room - rented a room w sea view and got one with view on a ...dirty wall across street... :(

2026-02-24 via Nuitee
K
Kostas family_with_children gr
9
2026-02-23 via Nuitee
M
MARIA couple gr
10
2026-02-23 via Nuitee
C
Calogero family_with_children fr
9
Pros:

Personnel Très chaleureux

2026-02-23 via Nuitee
T
Thanasis family_with_children gr
10
Με μια λέξη Εξαιρετική!!!!!!
Pros:

Στην reception στο μπαρ και οι κυρίες που καθαρίζουν τα δωμάτια πολύ ευγενικοί και κυρίως χαμογελαστοί με θετική διάθεση.Το δωμάτιο πολύ καθαρό και το πρωινό εξαιρετικά καλό και ποιοτικό.Εχω πάει πολλές φορες και θα ξανά πάω σίγουρα

2026-02-22 via Nuitee
C
Chrysostomos extended_group gr
9
2026-02-22 via Nuitee
N
Natalia family_with_children cy
7
Cons:

Матрасы и подушки, запах в санузлах. Слышимость улицы. Не уютно, ковры и деревянные элементы явно требуют замены.

2026-02-22 via Nuitee
A
Antonios solo_traveller gb
6
2026-02-12 via Nuitee
I
Ioannis family_with_children gr
10
2026-02-12 via Nuitee
S
Sophio couple de
10
The best place to stay
Pros:

Heraclio, Crete is amazing place to visit, with a lot of historical sites. People are extremely kind and friendly, the hotel staff was amazing. Food is always fresh and great. The hotel location is amazing. I hope I can come back soon.

2026-02-11 via Nuitee
P
Panagiotis family_with_children gr
10
2026-02-09 via Nuitee
Y
Yannick family_with_children fr
10
2026-01-27 via Nuitee
C
Charalambos solo_traveller ch
9
2026-01-26 via Nuitee
A
Alexey couple gr
8
2026-01-24 via Nuitee