Aquila Atlantis Hotel

Hotels
•
Aquila Hotels
9 (1439 reviews)
2, Ygias Str. , Heraklio Town , gr

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Excellent location
Cons:
Rude reception team
Slippery bathroom floors

Categories

Cleanliness
8.21
Several reviews praised the cleaning staff and cleanliness, with one mention of slippery bathroom floors.
Service
9.68
Most reviews highlighted the friendliness and helpfulness of the staff, despite one negative mention of the reception team.
Location
9.22
Location was frequently noted as excellent and central with easy access to attractions.
Room Quality
8.67
Rooms were generally described as clean and comfortable.
Amenities
8.7
Amenities like breakfast were generally well received, though some issues with pool access were noted.
Value for Money
9.16
Many reviews indicated a good value, especially given the quality of experience provided.
Food and Beverage
9.21
Breakfast received positive remarks, with excellent quality noted by multiple guests.
Overall Experience
9.18
Overall experiences were highly positive with several guests expressing satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:00

Property Description

Luxurious Accommodation with Stunning Views
The 5-star Aquila Atlantis Hotel offers a lavish stay just steps away from the Archaeological Museum of Heraklion. Indulge in the outdoor pool overlooking the harbour, elegant dining at the restaurant, and spacious rooms with parquet floors and modern amenities.

Impressive Event Spaces and Facilities
Host your events in style at Aquila Atlantis Hotel with 6 multipurpose spaces accommodating up to 850 guests. Whether it's a conference, wedding, or gala, the hotel has you covered with top-notch facilities and services.

Convenient Location and Exceptional Service
Situated near Heraklion Port and the airport, Aquila Atlantis Hotel provides easy access to key attractions. Enjoy a seamless stay with 24-hour front desk assistance, free WiFi, and additional services like laundry and dry cleaning.

Ready to experience luxury and comfort in Heraklion? Book your stay at Aquila Atlantis Hotel now!

Important information:

Kindly note that the hotel includes below fully equipped multipurpose rooms with total capacity for up to 850 people:
MINOS HALL for up to 400 people.
PASIPHAE HALL for up to 350 people.
APOLLON meeting room for up to 70 people.
IDAION meeting room for up to 40 people.

Kindly note that smoking is only allowed in designated areas and bedrooms. There is a fee for guests who do not comply with the hotel's nonsmoking policy.

Please note that the hotel reserves the right to pre-authorize your credit card before arrival according to hotel policy.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible on site (reservation is not possible) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1439 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 9.16
Food and Beverage: 9.21
Overall Experience: 9.18
3
3c77b969010771b5333b45d47a099af7 • solo_traveller • au
10
Very convenient
Pros:

Centrally located and short walk to town centre , port and ferry wharf.

Cons:

Nil

2026-04-18 • via Nuitee
1
199b75cd040973448894f5ac95711f4b • solo_traveller • gr
9
2026-04-18 • via Nuitee
4
4b043e9f84f97315e58674f5bbf4495f • extended_group • fr
10
Excellent choice of Hotel in Heraklion. I am going back and will stay there again.
Pros:

Breakfast was bountiful. All of the servers, the restaurant réception person, and the omelette bar chefs were super kind.

Cons:

We stayed twice. I did not particuarly like the rooms (206 and 207). My friend and I felt the rooms were not as nice as the port view (rooms 220 and 222) which appeared larger and had more light due to not having other buildings across from the hotel.

2026-04-17 • via Nuitee
9
98272248539b70ca409125a1e3a98c9c • couple • fr
10
Séjour très plaisant, idéal
Pros:

Mention particulière pour l'amabilité et la disponibilité du personnel ainsi que pour le petit déjeuner qui est véritablement de très grande qualité, exceptionnel.

Cons:

Tout était parfait !

2026-04-14 • via Nuitee
A
af9fd84c240a7030abe829548aa8ea05 • solo_traveller • gr
10
2026-04-13 • via Nuitee
D
dd8e45c2f2f973ef00b36f327a01bedd • solo_traveller • ca
9
We had a very positive experience. The staff were fantastic and this is their best asset! Great food - we over indulged
Pros:

Location was excellent - close to airport and downtown.

Cons:

We had trouble adjusting the temperature in the room.

2026-04-13 • via Nuitee
8
8bc073a771d47161fbc837359e535ca8 • solo_traveller • gb
8
Great hotel - check in advance if rooftop is open
Pros:

Staff so friendly and helpful. Room lovely and very clean. Location perfect- everything within a few minutes' walk. Breakfast great- lots of choice

Cons:

I'd upgraded to this hotel because of the great reviews about the rooftop- views, bar, sun loungers and pool. On arrival i was told the rooftop was completely closed due to work being completed. Although it was unavoidable I would have stayed elsewhere as the reason for choosing this hotel was to have somewhere to sunbathe and I was hoping my son would swim. There was a pool downstairs but it was in the shade all day so the area was too cold to sit or swim. This was really disappointing as the hotel in general is very good.

2026-04-12 • via Nuitee
C
Christopher • couple • gb
9
Pros:

Friendly and accommodating staff made our celebration very special with free upgrade on room and a delicious mousse! Great location for exploring heraklion’s old town. Very good buffet breakfast.

Cons:

Pool was closed when we visited which was a shame.

2026-04-11 • via Nuitee
R
Richard • solo_traveller • gb
10
Pros:

Lovely hotel, good room, good breakfast, helpful and efficient staff

2026-04-11 • via Nuitee
E
Esther • family_with_children • ch
8
2026-04-11 • via Nuitee
D
didier • family_with_children • fr
9
Pros:

Emplacement proche du centre ville et de l aéroport. Personnel attentif.

Cons:

La vue de la fenêtre n'était pas agréable

2026-04-10 • via Nuitee
O
Oliver • couple • at
9
Pros:

Das Frühstück ist außergewöhnlich reich, das Personal sehr hilfsbereit und freundlich. Der hoteleigene Parkplatz ist angenehm.

Cons:

Der Blick (Zimmer mit Mehrblick) war nicht ganz so schön wie erhofft, weil doch eher seitlich.

2026-04-10 • via Nuitee
P
Peter • solo_traveller • de
8
Schönes Hotel nah am Zentrum von Heraklion
Pros:

Sehr schönes Hotel in guter Lage zum Zentrum von Heraklion

Cons:

Pools geschlossen im Winter, obwohl Außentemperatur und Wetter sehr gut waren

2026-04-10 • via Nuitee
A
Alexandra • family_with_children • gb
8
Perfect for what we wanted - very comfortable beds - brilliant location and excellent breakfast
Pros:

Lovely staff - especially at breakfast - so friendly and forthcoming. Breakfast was copious - the rooms were very clean and the location is perfect for exploring the museum and old town - all very walkable

Cons:

It is a little bit dated - the carpets could do with replacing and some of the harbour view rooms don’t really have much of a view.

2026-04-10 • via Nuitee
C
Christian • solo_traveller • ch
9
2026-04-09 • via Nuitee
M
Micheloud • couple • ch
5
Rien ne donne envie de flâner dans yet hôtel, cela tombe bien il est très proche du centre ville :)
Pros:

L’emplacement.

Cons:

Le seul avantage de cet hôtel est son emplacement. Sinon l’hôtel est vétuste, les
chambres minuscules, le lit inconfortable, un mini coussin pour dormir. Il y a un rooftop avec une vue incroyable et panoramique sur toute la ville. Une piscine se trouve sur le rooftop. Elle n’était pas ouverte quand nous y sommes allés, le 6 avril, mais elle est très petite. Je ne comprends pas comment l’hôtel a obtenu 5 étoiles. Je pense qu’il y a d’énormes différences entres les 5 étoiles en Grèce. Les photos sur le site ne reflètent pas du tout la réalité. Le personnel est serviable.

2026-04-08 • via Nuitee
H
Hein • family_with_children • nl
8
Zeer prettig verblijf!
Pros:

Ruime kamers en erg schoon. Uitstekende ligging voor ontdekken van de stad en de omgeving.

Cons:

De gym is erg klein en muf. Zeer beperkte parkeergelegenheid voor een hotel van die omvang.

2026-04-08 • via Nuitee
U
Uwe • couple • de
9
Pros:

We had 10 wonderful days at the Aquila Atlantis. The hotel offered everything we had previously planned for our stay in Heraklion: a central location (close to the city, about an 8-minute walk to the Morosini Fountain/the market street, about 5 minutes to Plateia Eleftherias or the port, the Archaeological Museum is right next door, we visited the Palace of Knossos by public bus), quiet rooms (the rooms are soundproofed; with the window closed, you can't hear the port or the airport 6 kilometers away), and an interesting view (we chose an "Executive room with a port view").
The service is first-class; all staff members were always friendly and helpful, even with questions and requests that went beyond the usual standard. The rooms were thoroughly cleaned daily and restocked with two coffee capsules and water bottles each. 
The breakfast buffet (included) is plentiful, fresh, and delicious. There was nothing to complain about with the Wi Fi signal either.
For 5 days, we rented a car, which we parked overnight at the harbor (6 €/night, about a 5-minute walk). The hotel parking lot is very small; the few parking spaces cannot be reserved.
We did not use the spa facilities, and the pools were still closed at the end of March.
Tip: Be sure to try the hotel restaurant. It may not have the charm of the many tavernas in the surrounding area, but the quality and prices of the food are really excellent!
We are very satisfied and are happy to recommend the Aquila Atlantis Hotel. A very warm thank you to Maria and all the other unnamed staff members who made our stay so pleasant.

Cons:

We asked for better weather conditions but the weren’t able to help ;-)

2026-04-07 • via Nuitee
I
IOANNIS • family_with_children • gr
10
ΑΝΕΣΗ
Pros:

ΑΨΟΓΟ

Cons:

-

2026-04-07 • via Nuitee
6
614christinat • Family • Virginia
8
Large bathrooms
Pros:

The hotel was inviting, comfortable, and a high end. Our bathroom was the largest we had in all of Greece! The rain shower head had the best pressure, and they also had a full-size bath tub. The room had all the amenities we could need, and we felt relaxed. It was a short walk to restaurants. The hotel did arrange a taxi for us to the airport, but there was not a free shuttle.

2026-04-06 • via Tripadvisor