Gardenia Hotel

Hotels
6.5 (81 reviews)
32 Talaat Harb 21 الدور الخامس , Cairo , eg

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Several guests praised helpful, cooperative staff (named Omar and Mahmoud)
Good/central location and convenient for overnight stays
Good value/price for many guests
Some guests reported clean, spacious rooms and acceptable breakfast
Cons:
Multiple reports of misleading photos/listing and booking problems (no room on arrival, wrong location)
Complaints about cleanliness in some reviews: bad odor, old/unclean towels, poor maintenance
Room issues: old furniture, poorly maintained shower, some rooms lack private bathroom
At least one report of rude reception staff and host keeping payment without resolution

Categories

Cleanliness
5.5
Mixed reports: several guests praised cleanliness (‘نظيف’, ‘مستوى النظافة كويس’), but others reported a dirty hotel, bad odor, old/unclean towels and poor maintenance.
Service
7.5
Generally positive staff mentions (helpful, cooperative, specific praise for Omar and Mahmoud), but some serious negatives: rude receptionist and poor handling of booking problems in other reviews.
Location
7
Often described as a good/distinguished location and convenient for overnight stays; a few reviews complained the listing location was incorrect or street noise can be a nuisance.
Room Quality
5.5
Mixed room quality: some guests found rooms clean and spacious, while others reported old furniture, poorly maintained showers, shared bathrooms instead of private and general wear.
Amenities
7
Amenities received some praise (‘امكانيات الفندق’ noted positively) and basic offerings like breakfast are available; however towels and bathroom facilities were criticized in some reviews.
Value for Money
7.5
Multiple guests praised pricing and considered the hotel good value for an overnight stay; value is reduced for guests who experienced misleading listings or lost payments.
Food and Beverage
6
Breakfast responses are mixed: some said ‘breakfast ok’ or ‘رائع بالنسبة للسعر’, while others described the breakfast as poor.
Overall Experience
6
Overall mixed experience: many positive notes about staff, location and price, but several strong complaints about misleading photos/listings, booking failures, cleanliness and maintenance reduce the overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-14 01:37

Property Description

Prime Location in Downtown Cairo
Situated in the heart of Downtown Cairo, Gardenia Hotel offers easy access to major attractions such as Tahrir Square, Al-Azhar Mosque, and The Egyptian Museum. Explore the vibrant city with convenience and comfort.

Comfortable Accommodation with City Views
Relax in well-equipped rooms featuring air conditioning, TV, and picturesque city views. The hotel ensures a cozy stay with thoughtful amenities like bed linen and towels provided in each room.

Convenient Facilities and Services
Enjoy a hassle-free experience with 24-hour front desk assistance, airport transfers, free WiFi, and a shared kitchen available to guests. Everything you need for a memorable stay is right at your fingertips at Gardenia Hotel.

Book your stay at Gardenia Hotel now and experience the best of Cairo at your doorstep!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.5
Based on 81 reviews
Cleanliness: 5.5
Service: 7.5
Location: 7
Room Quality: 5.5
Amenities: 7
Value for Money: 7.5
Food and Beverage: 6
Overall Experience: 6
A
ashraf • solo_traveller • eg
2
2026-08-19 • via Nuitee
M
Mosa • solo_traveller • sa
7
Pros:

The hotel cancelled my booking because I found only a room without AC and the bathroom away from the room near the reception, which seems used by hotel staff so I didn't stay to enable me to evaluate the place, the guy on reception friendly and cooperative

2026-08-17 • via Nuitee
Z
Zed • solo_traveller • eg
10
Pros:

الفندق نظيف والموظفين متعاونين

2026-07-19 • via Nuitee
N
Nitesh kumar • solo_traveller • rw
1
2026-07-18 • via Nuitee
A
Ali • solo_traveller • iq
7
2026-07-12 • via Nuitee
احمد • solo_traveller • eg
9
Pros:

المكان كويس و جميل
و عمر و محمود من احسن الناس

2026-06-30 • via Nuitee
محمد • solo_traveller • om
10
Pros:

نشكر موظفي الفندق على حسن التعامل والإستقبال والخدمة الطيبه
خصوصا الموظف عمر
والموظف محمود
بجد راقين في التعامل والخدمه

2026-06-23 • via Nuitee
M
Mohammed • solo_traveller • eg
10
Pros:

مستوى النظافة كويس
العاملين متعاونون جدا
ومكان مربح

2026-06-20 • via Nuitee
N
Nassar • solo_traveller • lk
9
Pros:

breakfast ok

Cons:

nothing

2026-06-10 • via Nuitee
M
maqled • solo_traveller • eg
10
2026-06-06 • via Nuitee
A
ali • solo_traveller • om
1
2026-05-27 • via Nuitee
B
Bruno • solo_traveller • fr
1
Pros:

Catastrophe par rapport au photo je vous déconseille, si vous cherchez le propre le confort , attention au photo non rien avoir avec le réel, tout vétusté, tout pourri ,l'endroit fais peur avant de rentre dans ce bâtiment pourri.

Cons:

Tout est pas terrible

2026-05-21 • via Nuitee
محمود • solo_traveller • eg
1
اقامة سيئة
Pros:

مكان مخادع تم حجز غرفة علي بوكينج بمكيف وحمام خاص ولكن تم تبديل الغرف عند الاستلام والغرف المتاح بدون حمام والحمام مشترك فقط

Cons:

عدم وجود امانه وسوء معاملة من الموظفين

2026-05-21 • via Nuitee
M
Mohi • solo_traveller • de
8
2026-05-13 • via Nuitee
O
Omar • couple • sa
1
Pros:

حجزت علي الموقع وتواصلت مع مكان الاقامه اخبروني انهم لايوجد عندهم اماكن بعد ماوصلت لهم

2026-05-13 • via Nuitee
B
BABCHIKH • couple • dz
1
Très mauvais hôtel
Pros:

l'emplacement a été bien, mais le clacsson ne s'arrêt pas et la fenêtre ne ferme pas bien

Cons:

Très mauvais hôtel. La réceptionniste n’a pas été polie. Les serviettes étaient très anciennes et pas propres. La douche n’était pas bien entretenue et les meubles étaient très vieux. Le petit déjeuner n’était pas bon.

2026-05-11 • via Nuitee
M
Mohammed • solo_traveller • eg
10
Pros:

مستوى الفندق كويس والموظفين اسلوبهم حلو وناس محترمه ونظافه الغرف كويسه

Cons:

لكن ما فيش اي مشكله والمكان ممتاز 👍

2026-05-06 • via Nuitee
H
Hiromi • solo_traveller • us
10
2026-05-01 • via Nuitee
H
Hiromi • solo_traveller • us
10
2026-04-27 • via Nuitee
H
Hiromi • solo_traveller • us
10
2026-04-27 • via Nuitee