Mex Hoteles

Hotels
Independent
8 (123 reviews)
28 Av Carlos Nader 2, Cancun, QROO, 77500 , Cancun , MX

Facilities

Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Concierge service
Wheelchair accessible
Elevator
Fitness facilities
Multilingual staff
See all facilities

Review Highlights

Pros:
Good location
Comfortable bedding
Helpful staff
Cons:
Dim lighting
Musty smell
Pool not available

Categories

Cleanliness
7.46
Room was clean, but there were issues mentioned with older towels.
Service
8.43
Staff was helpful and attentive.
Location
8.97
Hotel is very close to the ADO station and central to tourist attractions.
Room Quality
7.42
Rooms not modern and musty smell was noted.
Amenities
7.45
Pool was not accessible during stay due to a private party.
Value for Money
8.41
Good value for the price, particularly compared to locations in the Hotel Zone.
Food and Beverage
7.96
The buffet breakfast was very good but repetitive over time.
Overall Experience
7.93
Overall, a good budget accommodation close to Cancun center.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:26

Property Description

Discover the perfect blend of comfort and convenience at Mex Hoteles, a premier destination in the heart of Cancun.

Recreational Amenities
Unwind at our outdoor pool or elevate your fitness routine at our state-of-the-art fitness center. Whether you want to lounge poolside or stay active, we have it all.

Dining Options
Savor delightful meals at our on-site restaurant, or grab a quick snack at the deli. Cap off your evening by enjoying your favorite drink at our cozy bar/lounge.

Modern Accommodations
Experience our 100 air-conditioned rooms featuring Smart TVs, minibars, and luxurious rainfall showers. Stay connected with complimentary Wi-Fi and enjoy the comfort of our thoughtfully designed spaces.

Secure a memorable stay and book your room at Mex Hoteles today!

Important information:

  • Pool access available from 8:00 AM to 10:00 PM.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Children and extra beds

    No cribs (infant beds) available

Location

Guest Reviews

8
Based on 123 reviews
Cleanliness: 7.46
Service: 8.43
Location: 8.97
Room Quality: 7.42
Amenities: 7.45
Value for Money: 8.41
Food and Beverage: 7.96
Overall Experience: 7.93
K
Kaya
4
Pros:

The alleys surrounding the hotel was so bad. Me and my friend Unfortunately, very poor AC which was the main downside of our stay. As for the area around the property was

2025-10-10 via Nuitee
H
Heber friends
10
Pros:

It was great! I stayed 4 nights then extended it to 5 and they gave a better room for my additional stay. It's so close the bus station ADO and there are several food options around if you walk to Palapas Park. The staff was cool and the place very neat, internet is amazing everywhere. There is a Starbucks on 1st floor, a restaurant and a bar, the rooftop is very cool if you are using the pool at night as it has a night club with live music. They stored my luggage after my check out for free. Definitely will come back.

2025-10-06 via Nuitee
M
Mark
10
Pros:

Nice hotel and across from bus station

2025-10-01 via Nuitee
K
Kathryn
10
Pros:

Hotel is very close to the ADO station and my room was clean, the bed was comfortable and the staff was helpful. Hotel is a good value for the price. The buffet breakfast was very good.

2025-09-02 via Nuitee
C
Catherine
6
Pros:

Very dim lighting in room , musty smell. Hot water takes long time to run

2025-08-26 via Nuitee
T
Thomas
6
Pros:

Rooms not modern. Location is good.

2025-08-22 via Nuitee
C
Carlos
10
Beautiful spot in a busy area
Pros:

Location is central a few minutes walk to everything one would need especially the bus to and from airport ! Room large modern with a balcony, bed and bedding clean very comfortable huge washroom with rain shower.
Breakfast the highlight of the day!

2025-08-18 via Nuitee
J
Jose
8
Pros:

We weren't able to use the pool because it was a private party

2025-08-18 via Nuitee
M
Marcos Paulo friends
10
Pros:

Easy and great for a cheap location to stay with multiple touristy locations nearby

2025-08-13 via Nuitee
S
Sanjida
10
Pros:

Very good

2025-08-10 via Nuitee
K
kchoudhari Family gb
6
Ordinary hotel with great location and good value for money
Pros:

Positives- Great location, car parking in the basement, daily cleaning of rooms and much less expensive than hotels in the Hotel zone. In restaurant Johan was very attentive and friendly..
Negatives - monotonous same breakfast every day of the week, we were fed up after one week.. One lift not working, so be prepared to wait; shower just a dribble and temperature control of water is same as flow of water making showering difficult. More three star than a four star hotel
Overall, for a budget accommodation, good choice close to centre of Cancun, and we would recommend it.

2025-07-13 via Tripadvisor
M
Marie
4
Pros:

En la picina no tenia toalla habia un tornillo Suelto en la Madera . La musica estaba demaciano de bulgar . Y las toalla son vieja

2025-07-11 via Nuitee
C
Charles
8
City Escape at Good Prices
Pros:

Quick one night stay not too far (about 25 minutes) to the airport with traffic. Perfect for a night where you don't need to be at the beaches, but need a room.

2025-07-09 via Nuitee
F
Francisco
8
Pros:

We liked the place 😀

2025-07-03 via Nuitee
O
Oscar
8
Pros:

Nice place to stay quiet safe and compfort staff very friendly close to alot of restaurant puerto cancun and zona hotelera enjoy my staying will come back thanks

2025-05-13 via Nuitee
6
638aldob Family us
2
Poor rooms, terrible breakfast and bad service.
Pros:

This is by far a scam. The service is very bad, breakfast is supposed to be opened until 11 and at 9 all is over and they only excuse about that. My breakfast was not included and I was escorted to the front desk to pay like a thief before having breakfast. First time I’m treat like this in all my travel experience, which I have a lot.
Rooms are noisy, and you get charged to leave the luggage in the reception.
Not even in a hostal!

2025-03-11 via Tripadvisor
A
Ahmed
10
Pros:

Great

2025-03-06 via Nuitee
H
H4037NPwh Family
2
Awful experience: corporate junk hotel
Pros:

Genuinely a bad experience, you get what you for: no hot water on New Year’s Eve; rooms not being made even after we repeatedly requested it; dreadful breakfast still at a full price; denied access to hotel rooftop bar as a private function was being held there and finally rude staff that clearly felt no connection to the hotel and so no incentive to try and fix issues if they came up, instead, directing annoyance at you for reporting issues.

A textbook corporate hotel run to profit maximise- on paper has sufficiently good facilities, but in reality none of it is maintained and corners are cut everywhere.

Awful experience, only go if you have to

2025-02-12 via Tripadvisor
A
Alexander partner
6
Pros:

The service was great, the only problem with this hotel is that it seems like they are on low budget, many stuff must to be fixed, we had very bad water pressure,and the ac wasn’t working properly, so it was hot in the room

2025-02-05 via Nuitee
M
Miguel
10
Pros:

Good

2025-01-23 via Nuitee