Llanogrande Airport by Bernalo Hotels

Me parece muy costoso para lo poco que ofrecen solo el personal es excelente cuando reserve me salía en 80$ y pague más de 100$

They offering AC on there rooms and they do mot have AC

VERY VERY SMALL ROOM NO A/C.BED IS TERRIBLE.

Excelente amabilidad del personal.

Estadía genial, todo limpio, el personal muy amable

Realmente el hotel es muy cómodo pero muy cerca de sitios ruidosos se escucha mucho en la habitación dónde estuve lo demás no tengo quejas

Cobraron la estancia al momento de hacer el check in

Great location. Good breakfast. There is not an elevator, however it is just a 3-level building

Very nice staff and very accommodating!!

Upon arrival the desk agent told us the room we booked was not available so he had to separate us 3 girls. He was charging men to smoke and it was such a sketchy environment. We left

DO NOT stay here! The listing for this property is very misleading. First off, when we arrived, we were told that we did not have a reservation. The front desk guy was anything but pleasant or accommodating. He asked to see the reservation and what I had paid for the night. He even asked me to show him my bank account! (At this point, I felt as if I was being scammed.) He did not believe me even after showing him the two emails. He did not offer to help find the reservation. My finace and I had to take it upon ourselves to make phone calls to get the situation rectified. We eventually got a room. This place is NOT close to the airport. This place does NOT offer shuttle service AT ALL. We had to take an expensive Uber ride to the airport. The "free" toiletries are soap dispensers on the wall, including in the shower. Nothing else. The room was VERY small. The facility was clean but it varied from being "modern" to outdated. The beds were moderately comfortable. The shower head was meh. Strong pressure but the shower head was not the best. I honestly would not stay there again. This is the first time that I have ever had any issues with hotels.com and a stay.

Beautiful place, very well maintained, superlative staff!!

The staff was not helpful in finding things to do. No room service. Breakfast was terrible. No parking at the hotel. Had to park on the street which is not very safe. Bathroom sink was cracked and we reported it and they said be that because it was not leaking that they wouldn’t do anything. Shower wouldn’t drain. Waited like 5 hours for clean towels. The keys to the room would not work and kept going back to the front desk to get them reactivated. Pool was a tarp in it which is gross instead of tiles.

Thre is no shuttle. Small simple and clean. 30k ride to and from airport
Friendly staff good breakfast

When I arrived at the hotel at midnight I had no reservation, therefore at that time I had to look for a new expensive option to expend the night

The staff were great. It is the most affordable option near the airport and the breakfast was quite good! The mall and Carulla are just a block or two away and there are many very good restaurant options nearby. For the price it is an excellent value.

mmmmmmm

everything was very likeable. the only thing is that passengers should be told there is no elevator since it is a long walk to the third floor.

This place is worse than a roach motel not fit for humans

The hotel is conveniently located in a shopping center, not far from the airport. There are plenty of shopping and dining options. The room was small and did not have AC.