St George Hotel Rochester-Chatham

Hotels
8 (1675 reviews)
7-8 New Road Av , Chatham , gb

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Heating
Family rooms
Lift / Elevator
Bar
Golf course
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.09
Multiple mentions of cleanliness issues in rooms, specifically dampness and general uncleanliness reported.
Service
8.06
There were some staff issues mentioned, but also positive remarks for certain staff members, providing a mixed sentiment.
Location
10
Location described as great, especially noted proximity to transport.
Room Quality
7.1
Several complaints regarding heating and noise, affecting comfort negatively.
Amenities
8.05
Adequate amenities but had issues such as non-functional jets in bath and lack of service at the bar.
Value for Money
9.08
Value assessed against price; issues noted, but overall considered satisfactory.
Food and Beverage
7.04
Complaints regarding breakfast quality and service, affecting overall satisfaction.
Overall Experience
8.59
Overall experience marked by both positive and negative aspects, leading to a balanced perspective.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:33

Property Description

Modern Accommodation with River Views
Experience modern bedrooms with scenic river views at St George Hotel. Each room is equipped with a TV, radio, and telephone for your convenience. The en-suite bathrooms provide a touch of luxury during your stay.

Convenient Location with Free Parking and Wi-Fi
Located just a 5-minute walk from Chatham Railway Station, St George Hotel offers free high-speed Wi-Fi throughout the property. With the added benefit of free parking (please note height restrictions), exploring the nearby Diggerland Theme Park or hopping on a high-speed train to central London is hassle-free.

Family-Run Hotel with On-Site Dining and Entertainment
Indulge in the traditional restaurant's cuisine, unwind at the bar with a games room, and enjoy the personalized service of a family-run establishment. With a prime location between Chatham and Rochester Railway Stations, St George Hotel is the ideal choice for your next getaway.

Book your stay at St George Hotel now for a memorable experience!

Important information:

Please note that parking permits are required for free onsite parking, please register your number plate at reception upon arrival.

Please be aware that at certain times the hotel may host weddings, events and parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1675 reviews
Cleanliness: 6.09
Service: 8.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 9.08
Food and Beverage: 7.04
Overall Experience: 8.59
C
Courtney solo_traveller gb
5
2026-07-18 via Nuitee
K
Kaoma couple gb
9
Enjoyed my stay
Pros:

The reception area isn’t that nice but the rooms are very clean and comfortable

Cons:

The reception area doesn’t look nice

2026-07-16 via Nuitee
J
Jennifer couple gb
6
Nice place, but could do with some improvements.
Pros:

Was very basic, not very tasty

Cons:

Poor quality products

2026-07-16 via Nuitee
G
Gillia couple gb
3
Picture do not reflect hotel standards or breakfast
Pros:

Clean towels and sheets location for visit to Naval Dockyard

Cons:

No cooked breakfast / unfriendly staff/ dingy unkept hotel/ restricted parking

2026-07-15 via Nuitee
S
Shane solo_traveller gb
1
Poor I'm afraid
Pros:

Free parking

Cons:

Check in awful. Hotel closed on arrival and no response to telephone calls.

No hot water in the evening or morning.

2026-07-15 via Nuitee
C
Chapman solo_traveller gb
10
2026-07-15 via Nuitee
P
Pete solo_traveller gb
8
2026-07-14 via Nuitee
R
Rob couple gb
8
2026-07-14 via Nuitee
S
Sam solo_traveller gb
6
2026-07-13 via Nuitee
S
Saunders solo_traveller gb
6
Pros:

Clean room

Cons:

Breakfast, cold coffee. Out oc fruit juice.
Dirty dishes on tables no staff.

Lift was tricky to get moving

2026-07-12 via Nuitee
V
Vanessa couple gb
2
Great location but let down by tierd mattress and no tv
Pros:

The location is great. Just a short stroll into Rochester town

Cons:

The mattress was lumpy, thin and stained. There was no working tv’s in the rooms. When we told reception we were fobbed off with oh they will be coming to fix it on Monday!!!

2026-07-12 via Nuitee
S
Smart couple gb
6
2026-07-12 via Nuitee
J
Jones couple gb
5
It was okay, that’s all.
Pros:

It was okay for the price. The female staff were good but under a lot of pressure as they were understaffed. The male staff really didn’t care that you were the customer.

Cons:

Location was good

2026-07-11 via Nuitee
A
Allen solo_traveller gb
1
Worst hotel we've seen
Pros:

On arrival man receptionist wasn't there then was i had to pay £1 even though I had already paidno food drink was available on our arrival ,then we were told there was no cooked breakfast we went to our rooms there was a chain to put on door quite alarming we felt 2 young ladies alone.
We then went where we were told returants would be to find people smoking weed a very rough nieghbour hood we found a Chinese we then received a call and had to go to my dad's that night and not on the Saturday as planned.so we returned packed our stuff and Briony took the key back and explained we had to leave,As we left aScantily clad lady and man sat out side,A man smoking weed and another we were frightened and relieved we had to go to see dad
I called to talk to the reception explaining and asked if we would get a refund .we were told TO CALL BACK 7 TO 11 NEXT DAY TO SPEAK TO MANAGER .
I do think as breakfast was not cooked and I am gluten free so could not eat pastries and noone else would of wanted to stay that we received a partial refund for our breakfast if not the full amount it has been a had few months my cousin was will and has died now and now my dad is poorly, I can say we were sad we had to go to my dad's but relieved we did not have to stay at the hotel and would never recommend it

Cons:

Location ,other clients,amenities

2026-07-11 via Nuitee
A
Amanda Vaz De Jesus couple br
5
It could be better because there's no mini-fridge in the room.
Pros:

Boa

Cons:

Não tem frigobar dentro do quarto

2026-07-09 via Nuitee
P
Paola solo_traveller it
7
Pros:

Lo staff gentilissimo

2026-07-08 via Nuitee
J
Jason solo_traveller gb
4
Cons:

TV didn't work
Shower was hot and cold

2026-07-08 via Nuitee
A
Angela solo_traveller gb
1
Pros:

Nothing sorry

Cons:

That place was nothing like the picture shown on your website it was dirty smelly the carpet had lots of duty stains on it the shower didn't work there was no soap to wash my hands with and to top the lot there was what I can only describe as a junkys needle on the windowsill, the noise levels at night were to much and I am a 20 year old girl I felt very frightened when
Nan picked me up she was shocked to see that's what she had paid for

2026-07-08 via Nuitee
G
Gary couple gb
7
Good location, clean room, comfy bed, free car parking and helpful staff.
Pros:

The hotel was in a good location to walk to the High Street. Our room was clean and spacious with a comfy bed. Free car parking at rear of the hotel. The staff were friendly and helpful.

Cons:

Breakfast was quite basic.

2026-07-07 via Nuitee
B
Bhuyan couple gb
10
2026-07-07 via Nuitee