St George Hotel Rochester-Chatham

Hotels
8 (1533 reviews)
7-8 New Road Av , Chatham , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.09
Multiple mentions of cleanliness issues in rooms, specifically dampness and general uncleanliness reported.
Service
8.06
There were some staff issues mentioned, but also positive remarks for certain staff members, providing a mixed sentiment.
Location
10
Location described as great, especially noted proximity to transport.
Room Quality
7.1
Several complaints regarding heating and noise, affecting comfort negatively.
Amenities
8.05
Adequate amenities but had issues such as non-functional jets in bath and lack of service at the bar.
Value for Money
9.08
Value assessed against price; issues noted, but overall considered satisfactory.
Food and Beverage
7.04
Complaints regarding breakfast quality and service, affecting overall satisfaction.
Overall Experience
8.59
Overall experience marked by both positive and negative aspects, leading to a balanced perspective.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:33

Property Description

Modern Accommodation with River Views
Experience modern bedrooms with scenic river views at St George Hotel. Each room is equipped with a TV, radio, and telephone for your convenience. The en-suite bathrooms provide a touch of luxury during your stay.

Convenient Location with Free Parking and Wi-Fi
Located just a 5-minute walk from Chatham Railway Station, St George Hotel offers free high-speed Wi-Fi throughout the property. With the added benefit of free parking (please note height restrictions), exploring the nearby Diggerland Theme Park or hopping on a high-speed train to central London is hassle-free.

Family-Run Hotel with On-Site Dining and Entertainment
Indulge in the traditional restaurant's cuisine, unwind at the bar with a games room, and enjoy the personalized service of a family-run establishment. With a prime location between Chatham and Rochester Railway Stations, St George Hotel is the ideal choice for your next getaway.

Book your stay at St George Hotel now for a memorable experience!

Important information:

Please note that parking permits are required for free onsite parking, please register your number plate at reception upon arrival.

Please be aware that at certain times the hotel may host weddings, events and parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1533 reviews
Cleanliness: 6.09
Service: 8.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 9.08
Food and Beverage: 7.04
Overall Experience: 8.59
A
Andy solo_traveller gb
6
Pros:

Location was good, not far from the highstreet and train station.

Staff were friendly.

Cons:

Had to be moved to another room after i alerted them that there was no hot water pressure, so was unable to have a bath or shower.

The room me and my partner were moved to was bigger and we assumed to be better until we got back from a night out to find the bathroom had a horrible damp musky smell. The carpet just outside the bathroom door was also damp. We were checking out the next morning so just went to sleep and left first thing.

2026-04-18 via Nuitee
C
Carew solo_traveller gb
10
Pros:

I never expected the inside of the hotel was very clean and lovely and very neat. My room was so lovely the view was wat i wld always think about always.

Cons:

Time the hotel closes dere door

2026-04-17 via Nuitee
M
Michael couple gb
6
Disappointed with the area.
Pros:

Reception staff were pleasant &friendly. Breakfast was continental, room was OK and dated.

Cons:

Hotel was a disappointment , no restaurant in the evening which was advertised on the website ,no atmosphere and noisey sounds at night, Shower could be better .Outlook from the hotel disappointing untidy.

2026-04-16 via Nuitee
C
Chris couple gb
7
Reasonable
Pros:

Good location

Cons:

Nightmare to find car park

2026-04-15 via Nuitee
J
June family_with_children gb
3
Poor
Pros:

It was ok for one night

Cons:

The food was disgusting! And not worth the long wait !

2026-04-14 via Nuitee
P
Patricia Porsche solo_traveller gb
6
Pros:

Beds were very comfortable.
They have stopped doing the cooked breakfast which was one of the main reasons we chose them.
Very good location for where we wanted to be.

Cons:

The carpets in public areas very tired looking.

2026-04-14 via Nuitee
L
Lukas solo_traveller de
6
2026-04-13 via Nuitee
couple sa
3
2026-04-12 via Nuitee
J
Jeanette family_with_children gb
5
2026-04-12 via Nuitee
B
Brooke couple gb
6
2026-04-12 via Nuitee
E
Elsie couple gb
6
Room clean and nice, close to train station and buses, staff helpful but breakfast was poor
Pros:

Close to Chatham Train station and local buses were easy to find and navigate for the interview venue off Gladstone Road. I like the room, it was spacious and clean, pleasant and very helpful staff.

Cons:

In the dining area for breakfast, it was continental- the first drinking mug I picked up was dirty. There were hard croissants, there was no fruit, the tables were not clean and neither was the cutlery.

2026-04-12 via Nuitee
S
sharongG6124NR Couples
2
Awful
Pros:

Awful parking as you had to go round side roads to get to carpark. Then up about 30 steep steps to hotel. Room appears clean but tv didnt work and no heating. Reception said heating was on a timer but it didnt come on at any time. Was supplied a small fan heater which I had on the whole time. Got moved rooms as tv not working. Got asked how long it would take for us to swap rooms and they took the first rooms keys before we had moved. Bed very uncomfortable and breakfast is toast cereal and different pastries . We were going to a wedding but had to be back before 12am as they lock up then. Was full of people who looked like they lived there.would recommend paying a little extra and staying somewhere else as although room was clean if you didnt look too closely it wasnt worth the money .

2026-04-09 via Tripadvisor
N
Nico family_with_children de
7
Wer es nicht unbedingt luxuriös mag und Abstriche in punkto Sauberkeit hinnehmen kann (wohlgemerkt die Zimmer waren saub
Pros:

Das Zimmer war in ordentlichem Zustand, Betten und Handtücher waren absolut in Ordnung! Die Lage war perfekt um von dort nach London per Bahn zu reisen.

Cons:

Beim Frühstück mussten wir ein zwei Abstriche hinnehmen. Für den Preis aber vollkommen okay!

2026-04-09 via Nuitee
couple nl
6
Ik zou dit hotel niet nog een keer kiezen.
Pros:

De locatie.
En de uitstekende grote dikke handdoeken.
Vriendelijk personeel

Cons:

Het hotel is smoezelig.en zeer sober. Bv. Geen afvalbak op badkamer .viezige vloerbedekking in slaapkamer en ook in ontbijt ruimte.
Zeer mager ontbijt.

2026-04-09 via Nuitee
J
Jesus couple sa
8
2026-04-09 via Nuitee
M
Monica simpson couple gb
1
Disgraceful
Pros:

The bed was comfty

Cons:

The reception staff was rude on arrival... had random ppl knocking on our door early hours of the morning thinking it was their room due to then been drunk... ppl abive us was banging and been loud so didn't sleep much. couldn't play the pool as table cloth had a Rip in it. We went down for breakfast to find the was no full English milk was out of date and off so couldn't have creal or a hot drink... all morning from early on their was banging and drilling.. the food menu for a hotel is really expensive as well as drinks... we couldn't shower as plug didn't fit the bath and the shower was either to hot or cold as we couldn't regulate it all heard was the lift making noise as well off and on through the night the radiator didn't work so our room was cold.. when asked members of staff got told to stop complaining and go back to the room.

2026-04-08 via Nuitee
J
Jason couple gb
3
2026-04-08 via Nuitee
A
Andy family_with_children gb
3
2026-04-08 via Nuitee
D
Denise family_with_children nl
8
2026-04-08 via Nuitee
S
Suzanne 12345 couple gb
5
Gone down hill
Pros:

Location
Bed was comfortable

Cons:

Dripping tap
Poor decor - old need a lick of paint
Staff not answer email
Poor breakfast - very limited
Breakfast room very cold
Hard to turn on shower

2026-04-06 via Nuitee