St George Hotel Rochester-Chatham

Hotels
8 (1473 reviews)
7-8 New Road Av , Chatham , gb

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Soundproof rooms
Facilities for disabled guests
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Comfortable bed
Cons:
Cleanliness issues
Inconsistent service

Categories

Cleanliness
6.09
Multiple mentions of cleanliness issues in rooms, specifically dampness and general uncleanliness reported.
Service
8.06
There were some staff issues mentioned, but also positive remarks for certain staff members, providing a mixed sentiment.
Location
10
Location described as great, especially noted proximity to transport.
Room Quality
7.1
Several complaints regarding heating and noise, affecting comfort negatively.
Amenities
8.05
Adequate amenities but had issues such as non-functional jets in bath and lack of service at the bar.
Value for Money
9.08
Value assessed against price; issues noted, but overall considered satisfactory.
Food and Beverage
7.04
Complaints regarding breakfast quality and service, affecting overall satisfaction.
Overall Experience
8.59
Overall experience marked by both positive and negative aspects, leading to a balanced perspective.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:33

Property Description

Modern Accommodation with River Views
Experience modern bedrooms with scenic river views at St George Hotel. Each room is equipped with a TV, radio, and telephone for your convenience. The en-suite bathrooms provide a touch of luxury during your stay.

Convenient Location with Free Parking and Wi-Fi
Located just a 5-minute walk from Chatham Railway Station, St George Hotel offers free high-speed Wi-Fi throughout the property. With the added benefit of free parking (please note height restrictions), exploring the nearby Diggerland Theme Park or hopping on a high-speed train to central London is hassle-free.

Family-Run Hotel with On-Site Dining and Entertainment
Indulge in the traditional restaurant's cuisine, unwind at the bar with a games room, and enjoy the personalized service of a family-run establishment. With a prime location between Chatham and Rochester Railway Stations, St George Hotel is the ideal choice for your next getaway.

Book your stay at St George Hotel now for a memorable experience!

Important information:

Please note that parking permits are required for free onsite parking, please register your number plate at reception upon arrival.

Please be aware that at certain times the hotel may host weddings, events and parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    People 12 years old and over stay for £15 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8
Based on 1473 reviews
Cleanliness: 6.09
Service: 8.06
Location: 10
Room Quality: 7.1
Amenities: 8.05
Value for Money: 9.08
Food and Beverage: 7.04
Overall Experience: 8.59
R
Rianna couple gb
1
Not worth any amount of money
Pros:

Absolutely nothing

Cons:

It is a hostel, it does not qualify as a hotel. The pictures on the booking.com page are a total lie, the description of breakfast was a total lie, there was a picture of a cooked breakfast but in real life it was nothing more than a dirty bowl and some cereal, and a few yogurts
Most uncomfortable nights sleep
It is a hostel and should be charged as such, this is nowhere near a hotel. The worst, most horrid place I have ever stayed. I wish I could have my money back

2026-03-28 via Nuitee
R
Roger solo_traveller gb
5
Disappointing
Pros:

River view room was good. Low price

Cons:

Unexpectedly no food on site for evening meal and no cooked breakfast but very poor cold buffet (advertised as fabulous!). Grubby apart from the room itself. On site car park closed.

2026-03-27 via Nuitee
J
Jean-charles couple fr
7
Bon rapport qualité prix mais vieillot et mauvais petit déjeuner
Pros:

Le gentillesse et le professionnalisme du personnel
La taille de la chambre

Cons:

Les Équipements et la décoration méritent d’être rénovés .
L’hôtel ne propose plus d’english breakfast . Uniquement du pain de mie des muffins et des céréales

2026-03-26 via Nuitee
S
Swoffer family_with_children gb
4
2026-03-25 via Nuitee
Z
Zamba couple gb
9
Nice , clean spacious room near town centre and places of attraction
Pros:

near centre

Cons:

Spacious

2026-03-24 via Nuitee
A
Andrew couple gb
6
Pros:

It was cheap.

Cons:

A bit run down. Breakfast was disappointing.

2026-03-24 via Nuitee
C
Charmian couple gb
5
Bleak
Pros:

Friendly and very helpful staff.

Cons:

Dated. Not particularly clean . No cooked breakfast

2026-03-23 via Nuitee
M
Matthew family_with_children gb
8
Pros:

Very spacious room, probably the friendliest staff I've come across in long time

Cons:

Noisy but being weekend was expected

2026-03-23 via Nuitee
G
GEOFFREY couple gb
2
2026-03-23 via Nuitee
T
Tina extended_group gb
8
Nice hotel close tho the centre
Pros:

Nice hotel with parking close to where we were visiting . Staff very polite

Cons:

There were a few empty bottles in the wardrobe so it wasn’t cleaned properly but it wasn’t really a problem

2026-03-19 via Nuitee
P
paul couple gb
1
2026-03-17 via Nuitee
H
Harald solo_traveller gb
8
Pros:

friendly and helpful staff

Cons:

lift out of order (although communication on this was good)

2026-03-17 via Nuitee
M
Maria Cristina solo_traveller gb
7
Convenient & basic for an overnight
Pros:

Convenient stay. Rooms ok.

Cons:

More a B&B than hotel.

2026-03-16 via Nuitee
E
Elizabeth family_with_children gb
8
2026-03-15 via Nuitee
J
James couple gb
7
2026-03-15 via Nuitee
E
Elizabeth family_with_children gb
5
Not great but tolerable for one night
Pros:

The rooms were clean

Cons:

The man on the check in desk told us not to trash the room, and I had to put a card down in case of damages.
The continental breakfast was in a dark basement that have the impression of a dungeon, staff looked soulless.
The rooms are outdated but clean, the bedroom chain was broken.

2026-03-15 via Nuitee
M
Michelle couple gb
3
2026-03-14 via Nuitee
A
Aaron couple gb
5
Pros:

Clea

2026-03-11 via Nuitee
A
Ademola family_with_children ng
5
2026-03-06 via Nuitee
C
Chrysale solo_traveller gb
7
2026-03-05 via Nuitee