Quality Inn & Suites Oceanside Near Camp Pendleton

The room was musty, chair was turn and heavily stained, ac unit was falling apart and unplugged . There was a burn hole in the bed cover.

The room is not overly clean. The ceiling in the bathroom was falling down. Due to the fact it was leaking water from above. The toilet was soaked with water. There's a bullet hole in the window above the door that you enter into. Obviously not a great location due to the fact that there were people partying in the room next door and up all night yelling at each other. The police were there , we had no sleep.

Room was old musty n humid. Lots of rust..towels were old rough n thin😏 the tile around the floor in bathroom was dirty, tub was slippery
And I saw a roach...I have pictures of it!! I told front desk!

Roaches! Would never stay here again. When I complained about the bugs the front desk didn’t really care. Wish I could get a refund because it was disgusting

El baño no estaba limpio . Tenía muchas minis cucarachas e insectos. Y el baño hacia ruido. Que me despertó a la 1 am y 2 am

The place was for sure old,there was some musty smell that lingered.Need deep cleaning.

Everything was good

The furniture was dingy, old, and dirty. The air in the room was ridiculously humid and took hours to cool down and clear out with AC. The floor was spongy in spots, likely from water damage. And the worst part was the cockroaches. In our first room, on the first night, we found two live cockroaches next to the bed. We packed up and asked to be moved to a different room on the opposite side of the motel. This room had a couple of mosquitoes and we inspected the entire room and at the end turned to face another cockroach on the wall, this one even bigger. We packed up again and I went to ask for a refund. The front desk attendants were doing a shift tradeoff, and the woman who was coming in literally shut and locked the front door in my face after I already walked up and pointed me to the window. I showed her pictures and videos of the roaches and asked for a refund. She told me she refunded my stay to booking.com and I would need to reach out to booking.com to get the refund. So I did, and the booking.com customer service rep I spoke to said that it did not look like anything was done on the hotel's end, and the rep had to reach out to the hotel again on my behalf to get my refund. I'm glad I got my money back but that was all ridiculous.

The invested room with cockroaches.

They didn't provide any sliced bread and toaster at the free breakfast area. I was told that was eliminated due to COVID.

Hotel needs repair, our door was hanging off hinges so it had to be slammed shut, none of there doors into the facility shut automatically, found them left open several times, which is a security issue. Everything that was metal in the bathroom, was completely rusted, reason being the bathroom fan did not work, would fill the whole hotel room with steam. Several of the lights seemed like wiring was going out because they would flicker when bumped, and the main light switch literally made shocking sounds when pressed. Also after the wall lamps next to the bed didn't work, found out they were plugged into a surge protector that was missing the bottom prong and plugged into a loose outlet that did not have a cover on it. I could go on and on. This place needs inspected. Worst stay of our trip.

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