citizenM Boston North Station

Hotels
•
CitizenM
8.8 (5766 reviews)
70 Causeway Street , Boston , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Modern rooms
Cons:
Dirty common areas
Unsatisfactory breakfast
Issues with amenities

Categories

Cleanliness
8.3
Reported dirtiness in bedding and bathrooms, with hair and urine stains mentioned.
Service
9.8
Staff received positive comments for being helpful and friendly.
Location
9.8
The hotel is conveniently located near subway stations and notable attractions.
Room Quality
8.8
Rooms described as modern and cute; however, some issues with hard beds and small bathrooms.
Amenities
8.3
Some amenities unavailable or unsatisfactory—broken lights and inadequate options for cooling drinks.
Value for Money
8.3
Several comments suggest the hotel is not worth the price paid, especially for breakfast.
Food and Beverage
7.8
Breakfast options criticized for quality; mixed feelings on the bar food.
Overall Experience
9.3
Overall experience rated positively despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:37

Property Description

Modern and Convenient Stay in the Heart of Boston

Stylish Accommodations: Enjoy air-conditioned rooms with a sleek design, equipped with a desk, TV, and free WiFi. Some rooms offer stunning city views.

On-Site Amenities: Unwind in the shared lounge, grab a drink at the bar, or savor a meal at the hotel's restaurant. Benefit from a 24-hour front desk, business center, and safety deposit box for your convenience.

Prime Location: Explore nearby attractions such as Boston North Station, TD Garden, and Freedom Trail. With Logan Airport just 5 km away, your travels are made easy.

Experience comfort and style at citizenM Boston North Station. Book now for an unforgettable stay!

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 5766 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
Z
Zay • couple • us
10
great experience other than not receiving towels to our room even though we asked for extra on two separate occasions
Pros:

aesthetic

Cons:

was super confused on what door to walk in originally because we used the parking garage underneath the building. couldn’t see the sign haha

2026-03-08 • via Nuitee
K
Kibbin • family_with_children • us
8
It was a very clean friendly place
Pros:

That it was close to where we were going

Cons:

Room was small

2026-03-07 • via Nuitee
D
Deirdre • couple • us
10
Can’t wait to come back.
Pros:

Everything. Clean, friendly, safe. Great location. Fun stay.

Cons:

Nothing

2026-03-07 • via Nuitee
R
Ron • couple • us
1
Pros:

Would not return money even though you had 4 days to fill

2026-03-07 • via Nuitee
C
Cynthia • solo_traveller • us
6
Pros:

What breakfast?

Cons:

Too much tech; kind of gimmicky. No way to heat water for tea in the room.

2026-03-06 • via Nuitee
T
Tom Gosselin • couple • us
10
Convenient to TD Garden and exceptional staff.
Pros:

Go to place for any TD Garden event. So convenient and comfortable. Exceptional staff.

Cons:

Location. Staff. Bar and breakfast

2026-03-06 • via Nuitee
M
Maria Luz • family_with_children • es
5
Pros:

el desayuno y la ubicación

Cons:

La temperatura de la habitación, hacía frio y no funcionaba el sistema para subir la temperatura. No se podía acceder a uno de los lados de la cama ya que estaba pegada a la pared. Todo muy pequeño, no es una habitación cómoda ni confortable

2026-03-06 • via Nuitee
O
Ohitonagbonta • solo_traveller • ca
9
2026-03-05 • via Nuitee
M
Matteo • solo_traveller • it
10
2026-03-05 • via Nuitee
M
Maxwell • couple • us
5
2026-03-05 • via Nuitee
D
Dawson • couple • nz
10
2026-03-05 • via Nuitee
G
Gerardo • solo_traveller • it
9
Ottimo soggiorno
Pros:

Il design moderno

Cons:

Niente di rilievo

2026-03-04 • via Nuitee
V
Viktoria • solo_traveller • pl
10
Would highly recommend!
Pros:

Location, digitalization, nice breakfast, close to subway station and THE VIEW

Cons:

A little bit old beds, not very clean curtains but it’s like minor really

2026-03-04 • via Nuitee
V
valentina • solo_traveller • it
10
2026-03-04 • via Nuitee
M
Molly • couple • us
10
2026-03-04 • via Nuitee
L
Linda • couple • us
7
Pros:

Convenient for things downtown and at TD Garden. Nice food options nearby. Easy to hop on the train to get anywhere in the city.

Cons:

Had a broken ankle on my visit and was given a room with the bed push-up against the window. Not easy for two guests to get up during the night. Even without a broken ankle also didn’t like the sink in the room in the shower toilet combo glass room. Seemed very European.

2026-03-03 • via Nuitee
A
Aaron • couple • us
10
2026-03-03 • via Nuitee
G
Gaston • couple • us
9
Pros:

The design and the vibes of the room were stunning. Our view was also nice to look at. The control from the IPad made it easy set the require needs of the room.

Cons:

Wish the LED lighting was throughout the whole room. Also if the TV offered more channels/ functioned better.

2026-03-02 • via Nuitee
A
Amy • family_with_children • us
8
2026-03-02 • via Nuitee
T
Taylor • extended_group • us
9
2026-03-02 • via Nuitee