citizenM Boston North Station

Hotels
•
CitizenM
8.8 (6099 reviews)
70 Causeway Street , Boston , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Modern rooms
Cons:
Dirty common areas
Unsatisfactory breakfast
Issues with amenities

Categories

Cleanliness
8.3
Reported dirtiness in bedding and bathrooms, with hair and urine stains mentioned.
Service
9.8
Staff received positive comments for being helpful and friendly.
Location
9.8
The hotel is conveniently located near subway stations and notable attractions.
Room Quality
8.8
Rooms described as modern and cute; however, some issues with hard beds and small bathrooms.
Amenities
8.3
Some amenities unavailable or unsatisfactory—broken lights and inadequate options for cooling drinks.
Value for Money
8.3
Several comments suggest the hotel is not worth the price paid, especially for breakfast.
Food and Beverage
7.8
Breakfast options criticized for quality; mixed feelings on the bar food.
Overall Experience
9.3
Overall experience rated positively despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:37

Property Description

Modern and Convenient Stay in the Heart of Boston

Stylish Accommodations: Enjoy air-conditioned rooms with a sleek design, equipped with a desk, TV, and free WiFi. Some rooms offer stunning city views.

On-Site Amenities: Unwind in the shared lounge, grab a drink at the bar, or savor a meal at the hotel's restaurant. Benefit from a 24-hour front desk, business center, and safety deposit box for your convenience.

Prime Location: Explore nearby attractions such as Boston North Station, TD Garden, and Freedom Trail. With Logan Airport just 5 km away, your travels are made easy.

Experience comfort and style at citizenM Boston North Station. Book now for an unforgettable stay!

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6099 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
R
Rebecca • family_with_children • us
10
Perfection!
Pros:

It was absolutely fabulous! Everyone was so kind and gracious! We will return! It was my granddaughter's birthday and everyone made it so special for her! It was magical!Absolute perfection!

Cons:

It was perfection!

2026-05-30 • via Nuitee
C
Carol • solo_traveller • au
10
Great location with several areas for group gatherings. Cool vibe and staff. Highly recommend
Pros:

Location, style and staff. Love the balcony and view.

Cons:

Technology a bit hit and miss in our room - blinds would go up or down without us touching iPad or remote controls.

2026-05-30 • via Nuitee
M
Megan • couple • us
10
2026-05-30 • via Nuitee
B
Barış • couple • tr
7
Good but expensive
Pros:

Tesisin konumu merkeziydi. Çalışanlar son derece yardımseverdi. Yatak çok konforluydu. Ortak alanda vakit geçirmek için birçok alternatif vardı.

Cons:

Olanaklara göre fiyat çok yüksekti. Oda küçüktü. Odada en azından cattle olabilirdi.

2026-05-29 • via Nuitee
W
Wouter • solo_traveller • nl
6
to much design, not enough staff or service!!
Pros:

close to the trainstation!

Cons:

No bottles of drinking water in the room! not even glasses. It turns out to be policy!
I think it's not very friendly or welcoming to don't have these items in a room. the bed was definitely too soft !

2026-05-29 • via Nuitee
D
Dominique • extended_group • ca
9
Excellent séjour
Pros:

Tout. Le côté cool

2026-05-28 • via Nuitee
S
Samantha • couple • us
5
2026-05-28 • via Nuitee
M
Madeline • couple • us
10
Great stay, great breakfast, super location!
Pros:

It was so great to be right next to the garden.

2026-05-28 • via Nuitee
A
Annamaria • solo_traveller • ch
10
2026-05-28 • via Nuitee
J
Jim • solo_traveller • gb
10
Pros:

Great stay. The location was excellent, the whole concept was simple and hassle free, and everything was spotless throughout. The room was very comfortable, staff were consistently friendly and helpful, and the hotel had a cool, relaxed vibe that really suited the trip.

Cons:

Not much

2026-05-28 • via Nuitee
J
John • couple • us
8
Great location
Pros:

Staff, location, beverages.

Cons:

Our room and the corridors could have been cleaner. The day curtain in our room was missing, it would have bee nice to have it.

2026-05-27 • via Nuitee
V
Vicleanu • solo_traveller • us
10
2026-05-26 • via Nuitee
M
Maureen • couple • us
9
2026-05-26 • via Nuitee
B
Barbara • solo_traveller • us
10
2026-05-26 • via Nuitee
S
Shirley • couple • us
10
Perfect for our Boston trip: great room view, quiet, excellent location near North Station MBTA.
Pros:

Great breakfast at a decent price. Lovely setting in your fourth floor living room.

2026-05-25 • via Nuitee
J
Julia • solo_traveller • us
7
Pros:

Service

Cons:

Terrible mattress and no shower cap

2026-05-25 • via Nuitee
M
Maria Rosa E. • couple • ar
8
Muy bueno el sistema de prendido y apagado de luces
Pros:

Sobre todo la ubicación , con el metro a unos pasos ! Excelente

Cons:

Creo que está bien , en relación al precio,
quizás un poco caro lo que comprar para desayunar ,

2026-05-25 • via Nuitee
M
mandy • couple • us
10
Pros:

This place was a great vibe, staff was great and so was location

2026-05-24 • via Nuitee
O
Orith • solo_traveller • il
7
בחדר לאדם בודד די נוח לא מתאים לזוג אין גישה למיטה משני הצדדים החדר פרקטי ולא יותר
Pros:

דרגת הנקיון והמיקום

Cons:

גודל החדר והמקלחת אין קומקום בחדר מקרר קטנציק מגירה

2026-05-24 • via Nuitee
D
David • solo_traveller • us
6
just ok
Pros:

A hotel in an excellent location, easy to walk or take public transportation to anywhere in the city. While the room was clean, the refresh of the room was sporadic, i had requested daily service and did not receive it. Public area of the hotel were well maintained.

Cons:

The staff were very disappointing. They did not always recognize a guest waiting, often talking to each other about personal plans, money, paychecks etc. Very unprofessional behavior. The staff at breakfast was hit or miss, often ignoring requests, or not restocking the buffet. Room was not refreshed daily, even though i had requested it online. I had to go to the lobby everyday and ask for fresh glasses for the room. This hotel was not the usual high level of a Marriott property.

2026-05-23 • via Nuitee