citizenM Boston North Station

Hotels
8.8 (6398 reviews)
70 Causeway Street , Boston , US

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Modern rooms
Cons:
Dirty common areas
Unsatisfactory breakfast
Issues with amenities

Categories

Cleanliness
8.3
Reported dirtiness in bedding and bathrooms, with hair and urine stains mentioned.
Service
9.8
Staff received positive comments for being helpful and friendly.
Location
9.8
The hotel is conveniently located near subway stations and notable attractions.
Room Quality
8.8
Rooms described as modern and cute; however, some issues with hard beds and small bathrooms.
Amenities
8.3
Some amenities unavailable or unsatisfactory—broken lights and inadequate options for cooling drinks.
Value for Money
8.3
Several comments suggest the hotel is not worth the price paid, especially for breakfast.
Food and Beverage
7.8
Breakfast options criticized for quality; mixed feelings on the bar food.
Overall Experience
9.3
Overall experience rated positively despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:37

Property Description

Modern and Convenient Stay in the Heart of Boston

Stylish Accommodations: Enjoy air-conditioned rooms with a sleek design, equipped with a desk, TV, and free WiFi. Some rooms offer stunning city views.

On-Site Amenities: Unwind in the shared lounge, grab a drink at the bar, or savor a meal at the hotel's restaurant. Benefit from a 24-hour front desk, business center, and safety deposit box for your convenience.

Prime Location: Explore nearby attractions such as Boston North Station, TD Garden, and Freedom Trail. With Logan Airport just 5 km away, your travels are made easy.

Experience comfort and style at citizenM Boston North Station. Book now for an unforgettable stay!

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Location

Guest Reviews

8.8
Based on 6398 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
T
Tami • couple • us
6
Pros & Cons, but in a great location!
Pros:

Absolutely fantastic location for walking and one block from the train. While the listing lists like 100’ to the nearest station, that is for the commuter line and Amtrak. The orange line is only a block away. Quite a bit of what we wanted to visit was within a 10-20 minute walk. The hotel was extremely quiet. We stayed on the seventh floor and heard no noise at all from within the hotel. An occasional horn from the streets below, but very quiet overall. I also liked that the elevator requires a room key to go to the floors; keeping anyone from wandering in. The staff was exceptionally welcoming and helpful. We were able to drop our bags as we arrived before check-in and they provided us with a detailed list of recommended restaurants. They were always polite and demonstrated great customer service.

Cons:

The rooms being very tiny are workable; not an issue for one person, but if you’re traveling as a couple, you should know there is no privacy. The toilet and shower are just an enclosed area separated by frosted glass that you can see pretty decently through. The sink is in the room so there is no separate bathroom as you’d be used to in America. Also, the bed is flush against the wall so in order to get up, you have to crawl over your partner. As for the bed…many reviews spoke about how comfortable it was. That is preference. We have a very plush bed at home and the bed in the hotel was very firm.

2026-09-19 • via Nuitee
D
Darren • couple • gb
10
2026-09-19 • via Nuitee
Y
Yaniv • solo_traveller • il
8
2026-09-17 • via Nuitee
E
Eitan • solo_traveller • il
10
Pros:

The location is excellent

2026-09-17 • via Nuitee
I
Ivana • solo_traveller • rs
9
Good choice
Pros:

Excellent location, staff so friendly and nice, always finding a way to help!

Cons:

Bed - too soft

2026-09-17 • via Nuitee
E
Elena • couple • it
7
Non è bello come sembra!
Pros:

La hall colorata molto trendy con i giochi da tavolo sparsi per la location, un bel bar centrale. Il personale super disponibile !

Cons:

Stanza molto piccola. La toilette è piazzata in mezzo alla stanza con un vetro opaco che fa da divisorio . Nessuna privacy quando si è in bagno. Non vengono a pulire la stanza autonomamente. Devi richiederlo appositamente, un po’ bizzarri come modo . In generale non pulitissimo anche nelle parti comuni .

2026-09-17 • via Nuitee
S
Steven • couple • us
9
2026-09-17 • via Nuitee
J
Jane • couple • sg
10
2026-09-17 • via Nuitee
A
Amanda • couple • us
6
Pros:

Location was great, the hotel has a great theme. The Staff was amazing! The breakfast options were good, but couldn't even have a cup of regular coffee unless I paid the extra $22 for breakfast.

Cons:

to be staying 4 days and paying over $2,000 the room was very small and the the bed really hurt my back, even found a hair in it. The Lunch/Dinner menu was horrible.

2026-09-17 • via Nuitee
M
Maratbek • couple • kg
9
Pros:

Все кроме уборки

Cons:

Уборка

2026-09-17 • via Nuitee
I
Ivana • couple • rs
9
2026-09-17 • via Nuitee
J
Juliette • couple • fr
8
2026-09-16 • via Nuitee
B
Brian • couple • us
9
It was wonderful with an absolutely perfect location.
Pros:

Clean and bright with a great staff.

Cons:

Difficulty having to climb over someone to get out of bed. Very small room, very big bed.

2026-09-16 • via Nuitee
A
Andia • solo_traveller • ke
9
2026-09-15 • via Nuitee
S
Stefif • solo_traveller • fr
7
Pros:

Positionné à coté du métro. Petit déjeuner OK.

Cons:

Chambres petites et peu équipées (pas de verres, ni tasse). Impossible d'avoir un café avant 6h du matin.

2026-09-15 • via Nuitee
S
Stephan • solo_traveller • us
7
2026-09-15 • via Nuitee
S
Steve • couple • us
10
2026-09-14 • via Nuitee
S
Shelly • solo_traveller • il
4
Cons:

The fridge does not really work. You can't keep dairy in it

2026-09-14 • via Nuitee
C
Charlie • solo_traveller • je
8
2026-09-14 • via Nuitee
E
Emily • couple • us
9
2026-09-14 • via Nuitee