citizenM Boston North Station

Hotels
CitizenM
8.8 (6015 reviews)
70 Causeway Street , Boston , us

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Express check-in/check-out
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Modern rooms
Cons:
Dirty common areas
Unsatisfactory breakfast
Issues with amenities

Categories

Cleanliness
8.3
Reported dirtiness in bedding and bathrooms, with hair and urine stains mentioned.
Service
9.8
Staff received positive comments for being helpful and friendly.
Location
9.8
The hotel is conveniently located near subway stations and notable attractions.
Room Quality
8.8
Rooms described as modern and cute; however, some issues with hard beds and small bathrooms.
Amenities
8.3
Some amenities unavailable or unsatisfactory—broken lights and inadequate options for cooling drinks.
Value for Money
8.3
Several comments suggest the hotel is not worth the price paid, especially for breakfast.
Food and Beverage
7.8
Breakfast options criticized for quality; mixed feelings on the bar food.
Overall Experience
9.3
Overall experience rated positively despite some specific drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 19:37

Property Description

Modern and Convenient Stay in the Heart of Boston

Stylish Accommodations: Enjoy air-conditioned rooms with a sleek design, equipped with a desk, TV, and free WiFi. Some rooms offer stunning city views.

On-Site Amenities: Unwind in the shared lounge, grab a drink at the bar, or savor a meal at the hotel's restaurant. Benefit from a 24-hour front desk, business center, and safety deposit box for your convenience.

Prime Location: Explore nearby attractions such as Boston North Station, TD Garden, and Freedom Trail. With Logan Airport just 5 km away, your travels are made easy.

Experience comfort and style at citizenM Boston North Station. Book now for an unforgettable stay!

Important information:

Please note that only service animals are allowed. Guests need to inform about the service animal before arrival.

When booking more than 10 rooms, different policies and additional supplements may apply.Guests under the age of 18 can only check in with a parent or official guardian.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 6015 reviews
Cleanliness: 8.3
Service: 9.8
Location: 9.8
Room Quality: 8.8
Amenities: 8.3
Value for Money: 8.3
Food and Beverage: 7.8
Overall Experience: 9.3
S
Scott couple us
4
Was disappointed with the room & the fee of morning coffee, it should be complimentary with the price of the stay
Pros:

Close to the TD Garden

Cons:

Cleanliness

2026-05-09 via Nuitee
E
Erica couple us
9
Pros:

Location is a big draw - the bed is comfortable and I appreciate the black out shades

Cons:

Parking . Many hotels offer a validation when you stay- the price of parking is steep .

2026-05-09 via Nuitee
V
Viviane couple br
10
Maravilhosa!
Pros:

Vista e localização

Cons:

Pouco espaço

2026-05-09 via Nuitee
F
Fiona couple us
7
2026-05-09 via Nuitee
D
Denise solo_traveller us
8
2026-05-09 via Nuitee
K
Kayla solo_traveller us
9
2026-05-08 via Nuitee
R
Robert couple us
4
Overpriced for God
Pros:

Nice location. Good view.

Cons:

Safe was not working because there were no batteries inside it. Bathroom is very poorly designed. It’s very ease to have water spilled all over the shower because it was not designed properly.

2026-05-08 via Nuitee
L
LaLanda solo_traveller us
9
Enjoyed my stay!
Pros:

The property was clean, located in a good area that is walkable, rooms were comfortable.

Cons:

I didn't like that the shower leaked to the outside.

2026-05-08 via Nuitee
T
Tessa couple nl
9
Heerlijk verblijf met geweldig uitzicht en leuke en grote lobby
Pros:

Locatie, uitzicht en gemeenschappelijke lobby

2026-05-08 via Nuitee
M
Michael couple us
10
Cons:

The room did not have a microwave and refrigerator. When talking a shower, the shower did not have a support bar to keep you from falling.

2026-05-08 via Nuitee
B
Bonilla couple us
10
2026-05-07 via Nuitee
C
Chris couple us
9
Trendy short stay hotel for a getaway
Pros:

The lobby area, breakfast, and the beds in the rooms are the high points. Some visitors might find the modular style rooms a bit too cosy, but the rooms are fully equipped and clean.

Cons:

The property is close to a nearby sports arena which means that there are crowds and hotel pricing seemed to fluctuate

2026-05-07 via Nuitee
B
Brenden couple us
6
2026-05-06 via Nuitee
M
Morgan couple au
9
2026-05-06 via Nuitee
B
Botnotize solo_traveller it
8
Due notti a Boston
Pros:

Camera piccola ma funzionale, letto comodo, vista sulla città, bello spazio conviviale nella hall.

2026-05-06 via Nuitee
G
Grilla family_with_children us
8
2026-05-05 via Nuitee
V
Virginia extended_group us
10
Pros:

Close to TD Garden and food choices.

2026-05-05 via Nuitee
S
Samuel solo_traveller gb
8
2026-05-05 via Nuitee
B
Benjamin couple de
10
2026-05-05 via Nuitee
L
Lisa couple us
10
2026-05-05 via Nuitee