Banks Mansion - Boutique Hotel

Hotels
•
Carlton Hotel Collection
8.9 (1341 reviews)
Herengracht 519 - 525 , Amsterdam , NL
+31 20 420 0055

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
Lift / Elevator
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Review Highlights

Pros:
Friendly staff
Great location
All-inclusive options
Cons:
Outdated decor
Room cleanliness issues

Categories

Cleanliness
8.28
Some reviews noted issues with dust and maintenance in bathrooms.
Service
9.45
The staff is consistently described as friendly, accommodating, and helpful.
Location
9.79
The hotel is praised for its strategic location, easily accessible to major attractions.
Room Quality
8.24
Some comments indicate that rooms may feel a bit tired and furniture faded.
Amenities
9.17
The all-inclusive offering is appreciated, although some felt the hotel is outdated.
Value for Money
8.73
Overall balance between quality of stay and price is considered satisfactory.
Food and Beverage
8.28
Breakfast received mixed reviews; some enjoyed it, while others found it disappointing.
Overall Experience
9.25
Most guests enjoyed their stay and expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 20:07

Property Description

Luxurious All-Inclusive Concept
Experience a "home away from home" feeling with our elegant rooms featuring a unique all-inclusive concept. Enjoy the complimentary minibar stocked with premium spirits and the personalized pillow menu for ultimate comfort.

Gourmet Dining and Relaxation
Indulge in our international live-cooking breakfast and unwind in The Living lounge with free drinks and snacks all day. The cozy ambiance, complete with stained glass windows and rain showers in the bathrooms, ensures a relaxing stay.

Convenient Location and Complimentary Amenities
Located by the famous Herengracht canal, our hotel offers wooden rental bikes for exploring the city and a helpful staff to assist with sightseeing plans. Plus, don't forget to use the free iPad in the lobby for your convenience. Book now for an unforgettable stay at Banks Mansion!

Important information:

Please note that the same card used for booking needs to be shown at check-in, with a matching photo identification.

Please note that when booking more than 5 rooms different policies and additional supplements may apply.

Please note that an extra bed is only possible on request. If the request is not confirmed, no extra bed will be available in the room.

City tax subject to changes by the local government in 2024
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AMS

Location

Guest Reviews

8.9
Based on 1341 reviews
Cleanliness: 8.28
Service: 9.45
Location: 9.79
Room Quality: 8.24
Amenities: 9.17
Value for Money: 8.73
Food and Beverage: 8.28
Overall Experience: 9.25
S
Subhi • solo_traveller • sa
10
All reception staff were amazing - I forgot their names, otherwise, will add them.
2026-09-16 • via Nuitee
A
Antje • couple • de
9
Gerne wieder!
Pros:

Super freundliches Personal, sehr gemütliche Lobby. Der Käsewagen und die Getränkebar sind tolle Ideen. Kleines aber schönes Zimmer.

2026-09-16 • via Nuitee
G
Gwynne • couple • us
9
Nice boutique hotel in wonderful location with good breakfast and “living room” lobby.
Pros:

We really liked the location, the generous breakfast and the “living room” feel of the lobby. Coffee and other beverages were available 24/7. Small snacks were provided each day and a wine cart with cheeses in the late afternoon. It was a nice place to relax and meet other guests…or not.

Cons:

We unknowingly booked their big first floor suite. It was very large and convenient to the lobby, but the furniture was a tad funky and it was quite dark. It looked out on a “back courtyard”. More like a cement alley. Not worth the money.

2026-09-12 • via Nuitee
S
Stephen • couple • us
10
Perfect location would definitely recommend.
Pros:

It was clean and the staff is very welcoming and friendly. The free cheese, snacks, wine and drinks is a nice bonus.

Cons:

Nothing

2026-09-11 • via Nuitee
ÖZGE • solo_traveller • tr
10
2026-09-10 • via Nuitee
C
chris • solo_traveller • us
10
a great hotel in a great location, with a fantastic staff
Pros:

All the staff were wonderful. The breakfast was great. Everything was clean and the living room with all the ammenities was cool.

Cons:

the weather, but that wasnt your fault :)

2026-09-05 • via Nuitee
E
Ed • family_with_children • ca
10
2026-09-05 • via Nuitee
J
jamie • couple • us
8
2026-09-03 • via Nuitee
C
Christine • solo_traveller • au
10
Fantastic stay!
Pros:

The welcome was very friendly. The room was comfortable and clean. It had a canal view.
A mini bar stocked and free to use. In the afternoon there was a cheese trolley and drinks available. Each day was a different selection of treats.
We were able to store our luggage on the last day and they called us a taxi for our departure.

Cons:

Nothing

2026-09-02 • via Nuitee
B
Bashar • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-01 • via Nuitee
A
Annette • couple • de
9
2026-08-31 • via Nuitee
K
Keith • solo_traveller • us
10
2026-08-31 • via Nuitee
J
Jonathan • solo_traveller • ca
7
2026-08-28 • via Nuitee
H
hudd • couple • us
10
If I ever return to Amsterdam, this will be the only hotel that I will consider
Pros:

exceptional staff, fabulous snacks and open bar

Cons:

not a thing!

2026-08-24 • via Nuitee
M
Maria Carmen • solo_traveller • es
8
Muy recomendable
Pros:

Todo en general, destacar el autoservicio de bebidas gratis a todas horas.Personal muy amable, ubicación perfecta, buen desayuno. Estancia muy agradable

Cons:

Las almohadas son pequeñas, aunque cómodas. Aunque tienen carta de almohadas , de tamaño son iguales

2026-08-23 • via Nuitee
W
Weber • family_with_children • us
10
It was very relaxing and fun!
Pros:

Awesome location, breakfast was made to order and there was a wine/cheese happy hour every night.

Cons:

nothing

2026-08-19 • via Nuitee
P
Philip • solo_traveller • gb
10
Pros:

Fantastic all inclusive hotel, in a perfect location with lovely, friendly staff!

Cons:

Nothing!

2026-08-19 • via Nuitee
O
Otto • solo_traveller • de
6
2026-08-17 • via Nuitee
E
Ed • family_with_children • ca
10
Pros:

Staff and location

Cons:

Not much

2026-08-17 • via Nuitee
K
Kim • couple • gb
10
Great for couples and great VFM
Pros:

Good location, comfortable rooms and the all inclusive concept was great.

2026-08-13 • via Nuitee