Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Swimming pool
Restaurant
Heating
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good amenities
Cons:
Room quality issues
Food temperature variability
Cleanliness concerns

Categories

Cleanliness
8.13
Some reviews mentioned issues with cleanliness and maintenance of common areas.
Service
8.5
Staff was frequently praised for being friendly and helpful.
Location
8.94
Multiple reviews highlighted the excellent location of the hotel, especially for skiing.
Room Quality
7.89
Rooms were described as somewhat outdated and some issues were noted regarding comfort.
Amenities
8.32
Amenities such as sauna and breakfast were generally well-received.
Value for Money
8.18
Value was seen as good during the offseason but concerns about additional charges were noted.
Food and Beverage
8.03
Food received mixed reviews, with some appreciating it while others found it average or cold.
Overall Experience
8.4
Overall positive experiences were shared, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 23:13

Property Description

Luxurious Accommodation with Mountain Views
Hotel Planai offers stylish rooms with balconies or terraces, providing stunning views of the surrounding mountains. Guests can unwind in the wellness area with a steam bath and a rooftop sauna, overlooking the picturesque rooftops of Schladming.

Gastronomic Delights and Relaxation
Indulge in fine Austrian and international cuisine at the hotel's elegant restaurant after a day of outdoor adventures. The hotel bar is perfect for a relaxing drink. For families, there's a children's playroom and a small outdoor pool on the sun terrace, ideal for unwinding under the sun.

Convenient Location with Extra Amenities
Located next to the cable car, Hotel Planai boasts a central location with easy access to the pedestrian zone and a supermarket on the ground floor. Guests can also take advantage of garage parking and a bicycle rental within the same building.

Experience comfort, convenience, and relaxation at Hotel Planai - book your stay now!

Important information:

Swimming pool: Closed from Sat, Sep 26, 2026 until Fri, May 21, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 1306 reviews
Cleanliness: 8.13
Service: 8.5
Location: 8.94
Room Quality: 7.89
Amenities: 8.32
Value for Money: 8.18
Food and Beverage: 8.03
Overall Experience: 8.4
K
Koed family_with_children dk
7
2026-08-08 via Nuitee
R
Romana family_with_children hr
8
Pros:

The room was very spacious, which was especially convenient with young children. The hotel has underground parking available (paid), and the location is excellent. The food was delicious with a great variety of options to choose from. We also really appreciated that the hotel accommodated our request for a quiet room and prepared two baby cots for our children.

Cons:

I originally booked full board, but a few days before our trip I accidentally found out that full board was no longer available and had been replaced with an all-inclusive light package, which is essentially half board with a limited selection of drinks available only from 6:00 PM to 9:00 PM. I found this out myself when I asked about lunch – the hotel never informed us about the change. They did offer free cancellation, but what could we realistically do just a few days before our trip?

Another frustrating issue was that the information sheet given to us at check-in stated that breakfast started at 7:00 AM. We woke up early and went down at 7:00, only to find out that breakfast actually started at 7:30 AM.

2026-08-08 via Nuitee
M
Mario couple at
8
Pros:

Lage,Freundlichkeit!

Cons:

Keine Klimaanlage, sonst alles bestens!

2026-08-08 via Nuitee
S
Silvia family_with_children at
7
2026-08-08 via Nuitee
M
Manuel family_with_children at
8
Pros:

Das Personal war sehr freundlich und das Frühstück bietet für jeden Geschmack etwas an!

Cons:

Leider nicht klimatisiert und die Matratzen sind viel zu hart gewesen!

2026-08-08 via Nuitee
M
Martina family_with_children cz
7
Pros:

Skvělá poloha hotelu hned u lanovky a blízko centra

Cons:

Velikost pokoje pro 4 osoby(z toho 2 děti) opravdu malá. Skoro se nedá pokoji hýbat. Horní patrová postel je pro dítě nedostatečně zabezpečená, museli jsme dát matraci vždy na zem. Bazén a sauna vzhledem k velikosti hotelu malý.

2026-08-08 via Nuitee
T
Timo family_with_children de
9
2026-08-08 via Nuitee
T
Thomas family_with_children de
7
Pros:

Gutes Frühstück, Zimmer geräumig

Cons:

Betten waren zu weich

2026-08-08 via Nuitee
M
Micha Mo solo_traveller de
9
Pros:

Tolle Lage direkt vor der Seilbahn und nicht weit entfernt vom Stadtzentrum.

Cons:

Die Branschutztüren knallen sehr laut beim schließen der Tür

2026-08-08 via Nuitee
A
Antal Sándor solo_traveller hu
9
2026-08-07 via Nuitee
B
Bettina couple at
9
Pros:

Die Lage ist perfekt, Preis- Leistung war sehr gut.

Cons:

Der Teppichboden im Zimmer.

2026-08-07 via Nuitee
G
Gabriela solo_traveller cz
10
2026-08-07 via Nuitee
Ágnes couple hu
10
2026-08-06 via Nuitee
Z
zuzana family_with_children sk
9
Pros:

Poloha je super, priamo v centre pri lanovke, na pesi aj do aquaparku a dole priamo Billa. Ranajky v pohode - deti by odcenili lievance aj kazdy den, manzel si stazoval na kvalitu kapucina ale inak ranajky super. pacila sa mi izba s vychodom na taku tu terazku a k bazenu kde sa dal travit cas.

2026-08-05 via Nuitee
C
Christian family_with_children at
9
2026-08-05 via Nuitee
I
Ivana couple si
10
Excelent experience
Pros:

First thing first... the location is the best. You are stationed directly before the Planai cablecar. The room was a nice size and cleaned daily. The staff was very welcoming even if we arrived after hours they still waited for us. And the breakfast was simply fantastic, so much to choose from.

Cons:

Some guest were a little loud during the night and you could hear them if you leave the window open but there is nothing the hotel staff could do about that.

2026-08-04 via Nuitee
B
Beáta family_with_children hu
9
Pros:

Kozponti helyen, nyaron Schladmint-Dachstein kartyaval nagyon sok program ingyenes/kedvezmenyes, finom etelek, kenyelmes szoba, segitokesz szemelyzet.

Cons:

Hangosan csapodnak a folyosoi ajtok, ez neha (reggel) zavaro volt.

2026-08-04 via Nuitee
T
Thomas family_with_children de
8
2026-08-04 via Nuitee
M
Marcel Langer solo_traveller de
10
2026-08-03 via Nuitee
M
Marcel Langer solo_traveller de
10
Pros:

Die Lage des Hotels ist super zentral. Man erreicht alles zu Fuß.
Das Personal ist super freundlich und fleißig.
Das Essen immer reichlich und frisch.

2026-08-03 via Nuitee