ibis Southampton

Hotels
•
ibis
7.5 (4689 reviews)
9 West Quay Road , Southampton , gb

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Facilities for disabled guests
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean rooms
Cons:
Room quality issues
Breakfast chaos
Cleanliness concerns

Categories

Cleanliness
6.96
Room condition varied; some guests mentioned dirtiness and discomfort.
Service
8.93
Staff received consistent praise for helpfulness and friendliness.
Location
8.97
Many guests highlighted great location benefits.
Room Quality
6.42
Several reviews noted rooms were small, dated, or had issues.
Amenities
7.45
Basic amenities reported, with some lacking supply and quality.
Value for Money
7.41
Guests felt it was acceptable for budget stays, though few noted a lack of quality.
Food and Beverage
5.96
Breakfast was often described as chaotic with limited options.
Overall Experience
7.93
General satisfaction noted, though specific issues affected comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:58

Property Description

Convenient Location:
Located in the heart of the city, opposite Southampton Central Railway Station, Ibis Southampton offers easy access to key attractions like West Quay Shopping Centre and the cruise terminal.

Modern Amenities:
Enjoy a comfortable stay in the bright bedrooms equipped with a flat-screen TV, private bathroom, and tea/coffee facilities. Stay connected with WiFi and catch up on work at the work desk.

Dining Options:
Start your day with a delicious buffet breakfast offering cooked and continental items. The hotel's modern restaurant and bar provide options for dining and unwinding throughout the day.

Book your stay at Ibis Southampton for a convenient and comfortable experience.

Important information:

Minors under 18 must be accompanied by parents or legal representatives. Third person named by parents must present their written authorization (certified signature).

Please note that the credit card used to book must be presented on arrival.

please note that parking costing £12 per nightGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs GBP 10 per day.

Location

Guest Reviews

7.5
Based on 4689 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 6.42
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 5.96
Overall Experience: 7.93
N
Nicholas • couple • ie
8
2026-06-06 • via Nuitee
A
Amanda • couple • gb
10
Everything was perfect
Pros:

Lovely friendly staff

Cons:

Nothing

2026-06-06 • via Nuitee
T
Theresa • couple • gb
10
2026-06-06 • via Nuitee
D
David • couple • gb
7
2026-06-06 • via Nuitee
J
Jennifer • solo_traveller • au
10
Pros:

Great location. Friendly staff. Comfortable bed.

2026-06-06 • via Nuitee
H
Helen • couple • gb
8
2026-06-05 • via Nuitee
C
Carol • solo_traveller • us
10
I recommend this hotel it's close to everything in Southampton, including the cruise port.
Pros:

I liked the friendliness of the people. Everyone was helpful. The hotel has everything you need, restaurant, bar, and waiting area. I will stay there again.

Cons:

I can't think of anything I didn't like.

2026-06-05 • via Nuitee
A
Alison • solo_traveller • gb
10
2026-06-05 • via Nuitee
T
Terri • couple • au
8
Pros:

The hotel was good

Cons:

Room was a bit small

2026-06-05 • via Nuitee
S
Simon • solo_traveller • gb
9
2026-06-04 • via Nuitee
A
Allison • solo_traveller • gb
7
Very basic for price -89.00 not including breakfast .
Pros:

Close to centre.

Cons:

Fan didn’t work. No phone in room.

2026-06-04 • via Nuitee
• solo_traveller • gb
8
2026-06-04 • via Nuitee
S
Steve Mounter • couple • gb
9
Great service and ideal location
Pros:

Location is perfect for the cruise terminal, nice variety of food for breakfast

2026-06-04 • via Nuitee
C
Chun Wai • family_with_children • hk
8
2026-06-04 • via Nuitee
G
Graham • solo_traveller • gb
8
It is a good functional hotel
Pros:

The quality of the room good parking on site.
Easy to find
Convenient location

Cons:

Speed of check in
Some fruit with the cotinential breakfast

2026-06-03 • via Nuitee
G
Gary • solo_traveller • gb
8
2026-06-03 • via Nuitee
R
Ricardo • couple • uy
10
2026-06-03 • via Nuitee
M
Monica • couple • pe
9
Pros:

Muy bien ubicado, personal muy amable, tienen un desayuno bueno y suficiente. La habitación es bastante pequeña pero ya lo sabíamos y para una noche no hay problema.

Cons:

Comparado con otros Ibis, este me pareció un poco antiguo, la tina del baño un poco insegura.

2026-06-02 • via Nuitee
T
Tanya • couple • gb
4
2026-06-02 • via Nuitee
O
Oakley • solo_traveller • gb
10
Pros:

Nice friendly hotel and staff, and good location.

Cons:

Nothing

2026-06-02 • via Nuitee