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Facilities
Property facilities
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Offsite parking discounted rates available
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Guest education on local ecosystems and culture
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Ironing service
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Car hire
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Massage services
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Packed lunches
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Currency exchange
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Private check-in/check-out
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Shuttle service (additional charge)
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Concierge service
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Kid meals
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Evening entertainment
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Mobile app for room service
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Supervised childcare/activities
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Access to nearby indoor pool
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Scuba diving on site
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Snorkeling on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Japanese garden
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Covered parking
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Free bus station shuttle
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Garage
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Swimming nearby
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Water sports equipment
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Hosted evening meal (reserve)
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Bicycle-friendly property
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Beach toys
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Charcoal grill
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Guest education on local ecosystems and culture
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Vegetarian menu options available
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Paddle boating nearby
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Garden Views:
Experience a stay at Kambiri Beach by Serendib where each 3-star accommodation offers stunning garden views, ensuring a peaceful retreat.
Indoor Pool and Exceptional Services:
Relax and unwind by taking a dip in the indoor pool or make use of the 24-hour front desk, airport transfers, and free WiFi provided for your convenience. Enjoy the exceptional room service and feel pampered throughout your stay.
Convenient Amenities and Activities:
From air conditioning and flat-screen TVs to bike and car hire services, this hotel caters to all your needs. Explore the area through cycling excursions and make the most of the beautiful surroundings.
Book your stay now at Kambiri Beach by Serendib for a memorable and relaxing getaway!
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
Location
Guest Reviews
The landscape is beautiful, and the people friendly nevertheless the language barrier.
The food
I very much liked the hotel grounds: the territory is quite large and offers pleasant walking space, which is rare for many lake-shore hotels in Salima. The surroundings are beautiful, except for areas currently affected by construction work.
The food was very good; however, uncleaned tables during lunch made the experience less satisfactory. The room was comfortable and well appointed, with a quiet terrace overlooking greenery. The refrigerator and minibar added to the convenience of the stay.
There was an issue with hot water in the morning, and I had to take a shower with only slightly warm water.
Overall, the stay itself was quite good. Unfortunately, the checkout experience completely overshadowed it. The hotel refused to charge me in Malawian Kwacha and instead charged my card in USD, stating that the reservation was made through Booking.com. This was unfair and incorrect, especially as my Booking.com confirmation clearly stated the price in Kwacha. Despite my explanation and showing the confirmation, the manager ignored my justification and proceeded to charge my card in USD without discussion.
This was my third stay at the lake hotels in Salima, and this is the first time I was treated this way. Due to this experience, I will not return and cannot recommend this hotel to others.
The hotel is in a poor state of repair and the pictures on Expedia are misleading, but most worryingly to me the information on Expedia is incorrect and I felt lied to…
- There is no gym
- There is no free airport shuttle service and moreover I felt pressurised into the US $400 extra expense I had not budgeted for at the last minute just to get to the hotel
- The pool does not look like the pictures and is a long way from other amenities
- There are no lakeside beach facilities. There is a concrete wall, fencing and an iron gate separating the hotel from the beach/lake
Location was good. Breakfast left room for improvement.
Soundproofing. The way the rooms are designed the noise from both outside and inside is very loud. Also the bathroom design is not okay. The shower curtain is short and hence when one is taking a shower the confined entire bathroom get very wet including the toilet pan and the floor is very slippery from the wetness and risk of slipping and falling is very high. The property should consider putting a glass panel to separate the shower area from the rest of the bathroom instead of a shower curtain which is also quite short. Also the area has a lot of mosquitoes that get into the rooms and there is no routine spraying fir the rooms. Had ti ask for insecticide on a daily basis. The property might consider removing the pool of stagnant rain water that is just west of the dwelling units as this is a major breeding ground for mosquitoes.
The staff were friendly and willing to assist. The resort has potential once renovations are completed.
There were renovations so it was quite loud
Pool wasn't very clean initially, but was eventually cleaned.
When it rained, it wasn't possible to walk to the restaurant as there isn't a covered walkway so ended up skipping breakfast.
Room temperature
Furnishings
Tv programs
Doors very old
The food was good
No wifi and staff attitude bad
No outside light to see the walkway
TV didn't work
Aircon needs gas
Fabulous staff and great location right on the lake front.
Whole complex is rather tired and rundown but they are working on renovations.
Good location and friendly staff.
Delays in room service and serving cold food.
Tv facilities not working.
Room was ok but the restaurant is terrible. Food was covered by ants and they made me pay anyway.
European prices with a non-commentable service
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