DoubleTree by Hilton Grand Hotel Biscayne Bay

Hotels
•
Doubletree by Hilton
7.2 (1028 reviews)
1717 North Bayshore Drive , Miami , US

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
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Review Highlights

Pros:
Excellent location and views
Spacious rooms
Many guests noted cleanliness of individual rooms
Friendly/front desk staff (in several reviews)
Cons:
Ongoing construction and closed amenities (rooftop bar)
Old/dated rooms, plumbing and appliance issues
Dirty or poorly maintained public areas (corridors, carpets)
AC and parking problems; limited nearby dining options

Categories

Cleanliness
6.6
Mixed reports: rooms often described as 'spotless' and 'very clean' by some guests, but multiple complaints about dirty rooms, stained bathroom furniture, corridor carpets/walls/ceilings in poor condition and cigarette odor in public areas.
Service
7.9
Mixed service feedback: several guests praised friendly and accommodating front desk staff, but others reported unapologetic or inattentive staff at check-in and issues with communication (e.g., construction not disclosed, delayed refunds).
Location
9.5
Consistently strong positive mentions: many guests highlighted excellent location, great views and convenient placement for visits; some notes about limited nearby late-night dining options.
Room Quality
6.7
Mixed room experiences: many guests cited spacious rooms and great views, while others reported old/dated rooms, plumbing issues, broken lights, small beds and stained furniture.
Amenities
6.4
Amenities were impacted by ongoing construction: rooftop bar closed, limited pool seating/umbrellas, parking/valet confusion, AC failures and limited on-site dining options reported.
Value for Money
6.5
Divergent perceptions: some guests called it 'good value' given space and location, while others described it as 'waste of money' due to outdated rooms and maintenance issues.
Food and Beverage
6
Several complaints about limited on-site dining (no late-night restaurants) and closed rooftop bar during renovations; few positive mentions of having basic options in-house.
Overall Experience
8
Mixed overall impressions: location and spacious, clean rooms pleased many guests, but construction, inconsistent maintenance and sporadic service issues led to several negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-10-28 22:39

Property Description

Prime Location on Biscayne Bay
Nestled directly on Biscayne Bay, our luxury hotel offers an unparalleled setting just moments away from Miami's top attractions. Explore the vibrant city with ease, from Bayside Marketplace to the iconic Art Deco district.

State-of-the-Art Amenities
Indulge in ultimate comfort with our signature Sweet Dreams beds for a restful night's sleep. Dine at our exquisite on-site restaurants, stay active at the modern fitness center, and unwind in the Olympic-size swimming pool. Our concierge desk is ready to assist in planning your memorable stay.

Convenience at Its Best
With spacious accommodations and top-notch facilities, the Biscayne Bay Doubletree ensures a seamless blend of luxury and convenience. Book now for an unforgettable Miami experience.

Important information:

Guests under the age of 21 can only check in with a parent or official guardian.

Condos or apartments have a maximum occupancy of 2 to 4 adults plus children under the age of 16, depending on the unit. Only registered guests are allowed in the unit, please note that visitors and gatherings are not permitted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Property Accessibility

Total Disability Score: 54.71
Public Area
  • Hill Located: No
  • Ramp: Yes
  • Entrance Type: Electric
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 9
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
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Guest Reviews

7.2
Based on 1028 reviews
Cleanliness: 6.6
Service: 7.9
Location: 9.5
Room Quality: 6.7
Amenities: 6.4
Value for Money: 6.5
Food and Beverage: 6
Overall Experience: 8
G
GoGirl66 • solo_traveller • bm
9
October 2k26
Pros:

The staff were friendly and helpful.

Cons:

Still under construction.

2026-10-31 • via Nuitee
M
Mary-jo • solo_traveller • us
1
Hilton should be embarrassed to have its name on this property! There is nothing “Grand” about “The Grand”.
Pros:

Location and nothing else

Cons:

Very old and dated. Lights were broken. Room was dirty. Staff was unapologetic.

2026-10-24 • via Nuitee
D
Deedra • couple • us
8
2026-10-24 • via Nuitee
M
Mark • extended_group • gb
8
Good value
Pros:

Great space plenty off room

Cons:

Construction work

2026-10-19 • via Nuitee
R
Ronald • couple • us
9
2026-10-17 • via Nuitee
D
D'Juan • couple • us
10
Pros:

Great room

Cons:

Great room

2026-10-16 • via Nuitee
R
Rajita • extended_group • gb
10
Perfect location for our visit
Pros:

The views were amazing and the accommodation was spotless and comfortable

Cons:

N/a

2026-10-13 • via Nuitee
D
Dajanee' • solo_traveller • us
10
2026-10-13 • via Nuitee
D
David • solo_traveller • us
9
2026-09-12 • via Nuitee
N
Nicole • solo_traveller • bm
9
2026-09-05 • via Nuitee
B
Barbara • couple • us
10
Pros:

Well kept. Great location.

2026-09-05 • via Nuitee
A
alvaro • family_with_children • co
9
Bien
Pros:

Bien

Cons:

Bien

2026-09-03 • via Nuitee
S
Stacey • solo_traveller • gb
7
Pros:

The rooms were nice and spacious.

Cons:

At the time of our stay there were a lot of renovations happening. The only bar appeared to be on the ground floor as the roof top bar was closed.

2026-09-03 • via Nuitee
A
Ayo • couple • us
10
2026-09-01 • via Nuitee
F
Felicia • solo_traveller • us
9
2026-09-01 • via Nuitee
C
CARMEN • extended_group • br
9
Pros:

Vista para o mar, quartos amplos.

Cons:

Camas queen que nao cabem 2 pessoas deitadas.

2026-08-31 • via Nuitee
J
Jessica • couple • us
10
2026-08-28 • via Nuitee
C
Crystal • solo_traveller • us
1
Pros:

The staff was nice enough

Cons:

The ac didn't work, noone advised where to park unless we used their valet, the entire hotel is under construction

2026-08-27 • via Nuitee
K
Kerstin • couple • ai
5
2026-08-27 • via Nuitee
D
Dominique • family_with_children • us
10
2026-08-25 • via Nuitee