Grand Hyatt Taipei

Hotels
•
Grand Hyatt
8.8 (2230 reviews)
No. 2, Songshou Road , Taipei , tw

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Outstanding food
Cons:
Cleanliness issues
Service under pressure

Categories

Cleanliness
7.74
The room exhibited an unpleasant odour and showed signs of inadequate maintenance, affecting the cleanliness.
Service
9.01
Staff were responsive and helpful, though under pressure during peak times.
Location
9.25
Location is convenient, near Taipei 101, with easy access to transport.
Room Quality
8.7
The rooms were comfortable, spacious, and provided good amenities.
Amenities
8.73
Although amenities were good, some could be better explained due to pressure on staff.
Value for Money
8.69
Expensive stay but considered worth it for the overall experience.
Food and Beverage
9.24
Breakfast was outstanding, far surpassing other offerings.
Overall Experience
9.01
Overall a great experience with some minor concerns that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Luxury Accommodation in the Heart of Taipei

Convenient Location: Situated next to Taipei 101 Tower, Grand Hyatt Taipei offers easy access to key attractions and transportation hubs.

Top-Notch Facilities: Enjoy the outdoor pool, spa, sauna, and fitness center during your stay. The hotel's 850 guestrooms provide a luxurious retreat with modern amenities and stunning views.

Dining and Entertainment: Indulge in a cocktail at the bar, savor a meal at Din Tai Fung, or explore the vibrant Xinyi Shopping Area for more culinary delights.

Experience the epitome of luxury and convenience at Grand Hyatt Taipei. Book your stay now for an unforgettable experience.

Important information:

- The Club Oasis wet areas will undergo maintenance on 3/11/2025, 5/1/2026, 2/3/2026, 4/5/2026, 6/7/2026, 7/9/2026 and 2/11/2026 (Monday). Both the locker rooms and the sauna area will be closed during the maintenance period.

- In accordance with the Taipei City Government’s plastic reduction policy, and effective July 22, 2025, all hotels in Taipei will discontinue the provision of single-use plastic toiletries and amenities. This includes items such as a toothbrush, toothpaste, razor, shaving cream, comb, and shower cap, among other disposable products. This policy will be implemented in both guest rooms and the Club Oasis.

Parking regulations:
− Enjoy free parking one car per room during stay
− For parking after check-out, an hourly fee of NT$70 will be charged

Club Oasis Fitness Center:
− Encompassing both indoor and outdoor facilities, Club Oasis Fitness Center is located on the 5th floor and is completed with the latest fitness equipment, sauna and outdoor heated swimming pool.
− Please do not wear swimsuit or other clothing while using the sauna.
− Children under 16 are not allowed to use the sauna.
− The fitness center opens 24 hours daily, while hotel staff are only available from 05:30 to 23:00.
− Guests can use the room key to access the fitness center.
− Non-World of Hyatt members are required to pay a fee of $350 per person per usage when using 5F sauna and attending aerobic classes.

Oasis Spa:
− Oasis Spa provides more than 10 all-natural body treatments, massages and signature skincare products.
− The spa center opens from 11:00 to 22:00.
− The final spa appointment can be booked at 21:00.

Prepayment and refunds are subject to local jurisdiction and regulations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Sauna is closed from 2026-05-04 until 2026-05-04
Sauna is closed from 2026-07-06 until 2026-07-06
Sauna is closed from 2026-09-07 until 2026-09-07
Sauna is closed from 2026-11-02 until 2026-11-02

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 2230 reviews
Cleanliness: 7.74
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.01
伯叡 • couple • tw
10
2026-05-09 • via Nuitee
承融 • couple • tw
9
2026-05-08 • via Nuitee
V
VELINA LIM • solo_traveller • id
10
2026-05-06 • via Nuitee
D
Darja • solo_traveller • si
6
Everything ok except breakfast queue!
Cons:

Long waiting line for breakfast!!! Should not happen in 5star hotel! It is a kind if a deal breaker!

2026-05-05 • via Nuitee
S
Shona • couple • gb
9
Exceeded already high expectations
Pros:

Staff were friendly, we very much appreciated the update. Breakfast had excellent choice and lots of live cooking stations. Location excellent

Cons:

Nothing

2026-05-04 • via Nuitee
M
Mona • couple • au
9
2026-05-03 • via Nuitee
I
Ipshita • couple • us
1
I would not recommend anyone stay at this hotel ever again
Pros:

Location

Cons:

Before staying at the Hyatt, I didnot know the property is haunted! I read about it much later After I had this freak accident in my room. I tripped on nothing and fell and hit the side of my forehead hard. The room service lady had just arrived and saw all the blood on my face, chose to do nothing until my daughter and I begged for some ice! When my daughter called the reception asking for help, they said not their problem so go figure out with some hospital!! I continued to stay there for 4 nights, there was ZERO concern or offer of support from the hotel staff!! I walked around with 8 stitches and a huge bandage on my face, they pretended to not notice!!

2026-05-01 • via Nuitee
M
Marcos • couple • br
9
2026-04-30 • via Nuitee
J
Julie • couple • ph
9
2026-04-29 • via Nuitee
L
LIN • couple • jp
10
また利用したいです。
Pros:

清潔度が高い、スタッフの対応も丁寧で大変良いです。

Cons:

ないです。

2026-04-29 • via Nuitee
R
Rodelio • extended_group • ph
5
Its good but for meal so poor.
Pros:

It is at the center of the city👍

Cons:

Overrated and with the amount paid it does not come with free meal even breakfast.

Sooooo pooor.

2026-04-29 • via Nuitee
L
Li-Chi • couple • us
10
it was a really nice stay! Felt very comfortable and relaxing
Pros:

The location of the hotel was really easy to travel to and from.
The size of the room was really good and the view of Taipei 101 was really cool!

Cons:

N.A

2026-04-28 • via Nuitee
R
Rae Rae • family_with_children • jp
10
Pros:

It was in a great location. The breakfast buffet was very good.

2026-04-28 • via Nuitee
E
EMILY • couple • my
9
2026-04-28 • via Nuitee
品志 • couple • tw
9
2026-04-27 • via Nuitee
S
Sander • extended_group • ee
10
2026-04-27 • via Nuitee
Y
yuehhua • solo_traveller • tw
10
2026-04-26 • via Nuitee
P
pan • family_with_children • tw
5
Cons:

客服口氣都超差，交代的事情都沒處理，留言給你們的資訊都不看，我到底要打多少通電話才能交代處理好？ 訂高價位的住宿這服務？

2026-04-26 • via Nuitee
後驛野原廣志 • solo_traveller • tw
10
2026-04-26 • via Nuitee
W
WENWEI • couple • tw
10
Pros:

乾淨、隔音好，早餐超好吃😋

2026-04-26 • via Nuitee