Grand Hyatt Taipei

Hotels
Grand Hyatt
8.8 (2289 reviews)
No. 2, Songshou Road , Taipei , tw

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Outstanding food
Cons:
Cleanliness issues
Service under pressure

Categories

Cleanliness
7.74
The room exhibited an unpleasant odour and showed signs of inadequate maintenance, affecting the cleanliness.
Service
9.01
Staff were responsive and helpful, though under pressure during peak times.
Location
9.25
Location is convenient, near Taipei 101, with easy access to transport.
Room Quality
8.7
The rooms were comfortable, spacious, and provided good amenities.
Amenities
8.73
Although amenities were good, some could be better explained due to pressure on staff.
Value for Money
8.69
Expensive stay but considered worth it for the overall experience.
Food and Beverage
9.24
Breakfast was outstanding, far surpassing other offerings.
Overall Experience
9.01
Overall a great experience with some minor concerns that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Luxury Accommodation in the Heart of Taipei

Convenient Location: Situated next to Taipei 101 Tower, Grand Hyatt Taipei offers easy access to key attractions and transportation hubs.

Top-Notch Facilities: Enjoy the outdoor pool, spa, sauna, and fitness center during your stay. The hotel's 850 guestrooms provide a luxurious retreat with modern amenities and stunning views.

Dining and Entertainment: Indulge in a cocktail at the bar, savor a meal at Din Tai Fung, or explore the vibrant Xinyi Shopping Area for more culinary delights.

Experience the epitome of luxury and convenience at Grand Hyatt Taipei. Book your stay now for an unforgettable experience.

Important information:

- The Club Oasis wet areas will undergo maintenance on 3/11/2025, 5/1/2026, 2/3/2026, 4/5/2026, 6/7/2026, 7/9/2026 and 2/11/2026 (Monday). Both the locker rooms and the sauna area will be closed during the maintenance period.

- In accordance with the Taipei City Government’s plastic reduction policy, and effective July 22, 2025, all hotels in Taipei will discontinue the provision of single-use plastic toiletries and amenities. This includes items such as a toothbrush, toothpaste, razor, shaving cream, comb, and shower cap, among other disposable products. This policy will be implemented in both guest rooms and the Club Oasis.

Parking regulations:
− Enjoy free parking one car per room during stay
− For parking after check-out, an hourly fee of NT$70 will be charged

Club Oasis Fitness Center:
− Encompassing both indoor and outdoor facilities, Club Oasis Fitness Center is located on the 5th floor and is completed with the latest fitness equipment, sauna and outdoor heated swimming pool.
− Please do not wear swimsuit or other clothing while using the sauna.
− Children under 16 are not allowed to use the sauna.
− The fitness center opens 24 hours daily, while hotel staff are only available from 05:30 to 23:00.
− Guests can use the room key to access the fitness center.
− Non-World of Hyatt members are required to pay a fee of $350 per person per usage when using 5F sauna and attending aerobic classes.

Oasis Spa:
− Oasis Spa provides more than 10 all-natural body treatments, massages and signature skincare products.
− The spa center opens from 11:00 to 22:00.
− The final spa appointment can be booked at 21:00.

Prepayment and refunds are subject to local jurisdiction and regulations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Sauna is closed from 2026-07-06 until 2026-07-06
Sauna is closed from 2026-09-07 until 2026-09-07
Sauna is closed from 2026-11-02 until 2026-11-02
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 2289 reviews
Cleanliness: 7.74
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.01
L
Lauren couple us
10
Excellent trip, the Grand Hyatt was the perfect place to stay and Taipei is amazing
Pros:

Our entire experience at this hotel was excellent. Great room size, clean, easy to access and very friendly and helpful staff. The club level breakfast and happy hour were great! The location of the hotel was perfect. Close to many things to walk and see plus close to two different MRT stations.

Cons:

Nothing, it was all great.

2026-06-25 via Nuitee
J
jimw28255 NONE
10
Superb Taipei Vacation
Pros:

The best location in Taipei. Hotel is right next to the Taipei 101, with tremendous dining, shopping and entertaining choices. Nearby subway entrance connecting you to all the attractions in the city. The grand lobby of the hotel is just beautiful and has many excellent restaurants. My number one go to hotel in Taipei and my first choice for recommending to friends and family.

2026-06-24 via Tripadvisor
A
Ariunaa couple mn
10
It was excellent
Pros:

Very good

Cons:

nothing

2026-06-24 via Nuitee
T
tamalwayswin NONE
10
Great stay for 5 nights. Only place to stay if you in Taipei
Pros:

Great big hotel. Next to Taipei 101, easy to walk over during the rain and not get wet. Room are modern and clean. We were blessed with complimentary upgrade during our anniversary stay. The staff are very nice. One of the best breakfast you can find in Asia with mix of traditional and standard food. Love this place.

2026-06-23 via Tripadvisor
B
Bob-WorldTraveler NONE Memphis, Tennessee
10
Fabulous Hotel
Pros:

Fabulous hotel. The Grand Hyatt Taipei was excellent in every way. The facilities were top notch. The staff was extremely helpful. The breakfast buffet was outstanding. The location was convenient for walking around. Taipei 101 was right next door with its vast array of restaurants and high end stores. Although not for budget travelers, it certainly provided value and comfort.

2026-06-22 via Tripadvisor
1
1jayesha NONE
10
Great hotel in Central Taipei
Pros:

Great location right next to Taipei 101. Very courteous and efficient staff. good sized rooms. Very good breakfast buffet and excellent other restaurants on the premises

2026-06-21 via Tripadvisor
C
cuongtranva Couples Sterling, Loudoun County, Virginia
10
Nice hotel with good location
Pros:

Great location, right next to Taipei 101. I was upgraded to a tower-view room. The room was clean and comfortable. Breakfast offered both Western and Asian options. The restaurant served delicious food—I tried the fish and chips and the beef noodles, and I really enjoyed them. Highly recommended.

2026-06-21 via Tripadvisor
F
Filippa couple it
10
2026-06-20 via Nuitee
S
Saadia solo_traveller ma
10
2026-06-19 via Nuitee
D
david couple ph
9
2026-06-19 via Nuitee
6
670williamn NONE
8
A lovely stay in Taipei in a lively and scenic part of the city
Pros:

I had a wonderful time in Taipei, and the Grand Hyatt was a lovely place to stay. I usually don't eat breakfast in my normal life, but I made a big exception for the four mornings I was there - the breakfast was delicious and fueled me up for my days at the RI conference. The staff was friendly, helpful, and responsive. The only blip was that my first room. had gauze curtains that I could not open (not the dark curtains, the moved) so I wasn't able to see the view. I moved to a different room the in the afternoon of the first day, which was a bit of a hassle, but the staff did respond, including the concierge, the room service, and the porter. So all good! I would definitely stay there again if I in Taipei again.

2026-06-18 via Tripadvisor
8
83carmenh Couples San Diego, California
10
Great stay
Pros:

Excellent hotel with outstanding service, comfortable rooms, and a perfect location next to Taipei 101. The staff went above and beyond to make our stay enjoyable. We especially appreciated the Club Lounge, breakfast, and overall attention to detail. Highly recommended!

2026-06-17 via Tripadvisor
三之 couple jp
8
Cons:

1階のバーの飲み物の提供がすごく遅かったのは改善の余地あり。

2026-06-17 via Nuitee
L
ls2895 Family Boston, Massachusetts
10
Beautiful hotel, great sauna
Pros:

We loved our two-day stay at the Grand Hyatt Taipei. The room was beautiful, as were the common spaces. I don’t usually stay at Hyatt hotels, and hope to stay at more in the future, and appreciated that Jackson at the front desk treated me like a loyal Hyatt member by giving me a late check out. His kindness meant a lot.

The Club served delicious breakfasts and had a nice evening reception. I especially enjoyed their chicken salads at dinner and the fresh fruits at breakfast and in the evening. I also enjoyed the hotel’s sauna, which was much nicer than saunas in the US.

I will return and have recommended this hotel to friends and family 🥰

2026-06-15 via Tripadvisor
R
robertjanb2023 Business
10
From the Heart
Pros:

Excellent service ,from front desk to breakfast personnel especially Mrs Elsa in the breakfast area but also her staff running the extra mile to get you your capu oat milk,the banana etc.
Rooms are spacious and well attended
Even a small leakage in bathroom was attended to immediately

2026-06-15 via Tripadvisor
L
L6424XNedwards NONE
10
Top of Taipei!
Pros:

Grand Hyatt Taipei is still the best in professionalism and service. Although the hotel is on the older side, the rooms are renovated. Best of all is the staff. Very professional and service oriented.

2026-06-15 via Tripadvisor
S
Surferjelee Family
10
Perfect accommodation
Pros:

The hotel is gorgeous and hotel staff are accommodating and friendly. The hotel is central to much of Taipei, including the metro. The pool is lovely—with several lanes and a broad deck. The morning buffet offers many options native to Taipei but also traditional Western options. The lounge was worth a visit—especially at dinner. Rooms were spacious and everything was beautiful. We especially enjoyed the bell staff.

2026-06-14 via Tripadvisor
Y
YA-CHI couple tw
10
一切都很棒 期待下次再入住
Pros:

服務人員非常專業及熱情

Cons:

要到便利商店購物會有一段距離

2026-06-14 via Nuitee
G
Gamze couple tr
6
Pros:

Location

Cons:

Rooms, specifically carpets was not clean

2026-06-14 via Nuitee
4
415BayArea Family San Francisco, California
8
Nice stay at the Grand Hyatt Hotel in Taipei
Pros:

We had a good, not amazing experience at the Grand Hyatt. The location was fantastic being close to the Taipei 101. The service was ok - I don't think anyone ever asked if we needed any help or if we needed anything but it wasn't bad by any means. Our connecting rooms were fine, decently clean but a bit dated. The rates were very good and fair for April. Prior to arriving, many online raved about the breakfast and there were certainly lot of choices. The food was good but it was hectic every morning. The hotel is large and so they get many business travelers, vacationers, and I'm sure many Hyatt point members. I felt I was dodging people every time I went to get something. In summary, I don't have any critical feedback but I also don't have much to rave about except the location. If you are looking for a nice place, fairly price and don't expect all the amenities, service of a 5 star hotel, then the Grand Hyatt is worth checking out.

2026-06-13 via Tripadvisor