Grand Hyatt Taipei

Hotels
•
Grand Hyatt
8.8 (2181 reviews)
No. 2, Songshou Road , Taipei , tw

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Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Outstanding food
Cons:
Cleanliness issues
Service under pressure

Categories

Cleanliness
7.74
The room exhibited an unpleasant odour and showed signs of inadequate maintenance, affecting the cleanliness.
Service
9.01
Staff were responsive and helpful, though under pressure during peak times.
Location
9.25
Location is convenient, near Taipei 101, with easy access to transport.
Room Quality
8.7
The rooms were comfortable, spacious, and provided good amenities.
Amenities
8.73
Although amenities were good, some could be better explained due to pressure on staff.
Value for Money
8.69
Expensive stay but considered worth it for the overall experience.
Food and Beverage
9.24
Breakfast was outstanding, far surpassing other offerings.
Overall Experience
9.01
Overall a great experience with some minor concerns that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Luxury Accommodation in the Heart of Taipei

Convenient Location: Situated next to Taipei 101 Tower, Grand Hyatt Taipei offers easy access to key attractions and transportation hubs.

Top-Notch Facilities: Enjoy the outdoor pool, spa, sauna, and fitness center during your stay. The hotel's 850 guestrooms provide a luxurious retreat with modern amenities and stunning views.

Dining and Entertainment: Indulge in a cocktail at the bar, savor a meal at Din Tai Fung, or explore the vibrant Xinyi Shopping Area for more culinary delights.

Experience the epitome of luxury and convenience at Grand Hyatt Taipei. Book your stay now for an unforgettable experience.

Important information:

- The Club Oasis wet areas will undergo maintenance on 3/11/2025, 5/1/2026, 2/3/2026, 4/5/2026, 6/7/2026, 7/9/2026 and 2/11/2026 (Monday). Both the locker rooms and the sauna area will be closed during the maintenance period.

- In accordance with the Taipei City Government’s plastic reduction policy, and effective July 22, 2025, all hotels in Taipei will discontinue the provision of single-use plastic toiletries and amenities. This includes items such as a toothbrush, toothpaste, razor, shaving cream, comb, and shower cap, among other disposable products. This policy will be implemented in both guest rooms and the Club Oasis.

Parking regulations:
− Enjoy free parking one car per room during stay
− For parking after check-out, an hourly fee of NT$70 will be charged

Club Oasis Fitness Center:
− Encompassing both indoor and outdoor facilities, Club Oasis Fitness Center is located on the 5th floor and is completed with the latest fitness equipment, sauna and outdoor heated swimming pool.
− Please do not wear swimsuit or other clothing while using the sauna.
− Children under 16 are not allowed to use the sauna.
− The fitness center opens 24 hours daily, while hotel staff are only available from 05:30 to 23:00.
− Guests can use the room key to access the fitness center.
− Non-World of Hyatt members are required to pay a fee of $350 per person per usage when using 5F sauna and attending aerobic classes.

Oasis Spa:
− Oasis Spa provides more than 10 all-natural body treatments, massages and signature skincare products.
− The spa center opens from 11:00 to 22:00.
− The final spa appointment can be booked at 21:00.

Prepayment and refunds are subject to local jurisdiction and regulations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Sauna is closed from 2026-05-04 until 2026-05-04
Sauna is closed from 2026-07-06 until 2026-07-06
Sauna is closed from 2026-09-07 until 2026-09-07
Sauna is closed from 2026-11-02 until 2026-11-02

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 2181 reviews
Cleanliness: 7.74
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.01
0
0ce3a9ccde29709fdbe6dd00f843624b • couple • us
8
Fantastic location
Pros:

Room was very stuffy. Windows cannot be opened so had to put up with the stuffy air. I loved the staff and location

Cons:

Have windows that open, at least a little. Electrical outlets controls were messed up, too. Called housekeeping about this and they said nothing could be done

2026-04-18 • via Nuitee
A
a6463c32ac9f72489cfd8690bc734337 • solo_traveller • sg
8
Pros:

Good facilities, big room and toilet, helpful staff

Cons:

room is abit dusty. perhaps they need to put air ionizer like some other hotels.

2026-04-16 • via Nuitee
C
c32ea9809b09735214ec27233251172f • couple • ch
7
Pros:

Schönes & sauberes Zimmer. Grosses Bad.

Cons:

Personal wirkte nicht sehr motiviert - am Pool muss man seine Tücher selber holen & bringen. Wasser gibt es auch keines das verteilt wird. Bei Bestellung einer Flasche Wein aufs Zimmer auch kein kleiner Snack z.B ein paar Nüsse dazu, Kühlschrank im Zimmer auch leer, kein Begrüssungssnack (Obst?)
Bin mir von 5* Hotels besseren Service gewöhnt.

2026-04-15 • via Nuitee
D
d69d57accaf070f9ce843f229ad8a5ca • couple • us
10
2026-04-14 • via Nuitee
3
34dd1789c19a70858163f4c886fd5314 • family_with_children • hk
2
2026-04-14 • via Nuitee
A
aabf8faacaa1716edd8a697ce8716719 • family_with_children • us
9
2026-04-14 • via Nuitee
F
f04c1e298892732631cac4a5847bad56 • couple • si
10
2026-04-13 • via Nuitee
F
fd0bd43378457357107e414b59063a7a • solo_traveller • jp
7
2026-04-12 • via Nuitee
R
rafay • family_with_children • ch
9
Pros:

Direkt neben Taipei 101

2026-04-11 • via Nuitee
D
Doris • extended_group • au
9
2026-04-07 • via Nuitee
E
Elizabeth • family_with_children • sg
7
2026-04-07 • via Nuitee
L
Lenkazbrocna • extended_group • cz
10
Pros:

pERFEKTNÍ UMÍSTĚNÍ HOTELU V CENTRU MĚSTA PŘÍMO U 101, VYNIKAJÍCÍ SERVIS A OCHOTNÝ PERSONÁL. EXKLUZÍVNÍ SNÍDANĚ

2026-04-06 • via Nuitee
U
Umaporn • extended_group • th
8
Pros:

Location is the best, close to Taipie 101 and very convenience for connecting to other places.

2026-04-03 • via Nuitee
W
Woo Yul • couple • ph
10
2026-04-02 • via Nuitee
K
kam long • couple • mo
10
2026-04-01 • via Nuitee
L
lan • solo_traveller • tw
6
價格不便宜性價比不符
Pros:

服務

Cons:

大床用二張小床併 裝修比較老舊

2026-03-31 • via Nuitee
J
Jerry • solo_traveller • ie
9
2026-03-29 • via Nuitee
C
CHI HSUAN • family_with_children • tw
10
Pros:

婚宴住宿非常滿意服務

2026-03-29 • via Nuitee
D
Dave • couple • us
10
2026-03-27 • via Nuitee
橙沐 • family_with_children • tw
10
Pros:

地段好，房間好

2026-03-26 • via Nuitee