Grand Hyatt Taipei

Hotels
Grand Hyatt
8.8 (2181 reviews)
No. 2, Songshou Road , Taipei , tw

Children allowed

Facilities

Health or beauty spa nearby
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Comfortable rooms
Outstanding food
Cons:
Cleanliness issues
Service under pressure

Categories

Cleanliness
7.74
The room exhibited an unpleasant odour and showed signs of inadequate maintenance, affecting the cleanliness.
Service
9.01
Staff were responsive and helpful, though under pressure during peak times.
Location
9.25
Location is convenient, near Taipei 101, with easy access to transport.
Room Quality
8.7
The rooms were comfortable, spacious, and provided good amenities.
Amenities
8.73
Although amenities were good, some could be better explained due to pressure on staff.
Value for Money
8.69
Expensive stay but considered worth it for the overall experience.
Food and Beverage
9.24
Breakfast was outstanding, far surpassing other offerings.
Overall Experience
9.01
Overall a great experience with some minor concerns that did not overshadow the positives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:17

Property Description

Luxury Accommodation in the Heart of Taipei

Convenient Location: Situated next to Taipei 101 Tower, Grand Hyatt Taipei offers easy access to key attractions and transportation hubs.

Top-Notch Facilities: Enjoy the outdoor pool, spa, sauna, and fitness center during your stay. The hotel's 850 guestrooms provide a luxurious retreat with modern amenities and stunning views.

Dining and Entertainment: Indulge in a cocktail at the bar, savor a meal at Din Tai Fung, or explore the vibrant Xinyi Shopping Area for more culinary delights.

Experience the epitome of luxury and convenience at Grand Hyatt Taipei. Book your stay now for an unforgettable experience.

Important information:

- The Club Oasis wet areas will undergo maintenance on 3/11/2025, 5/1/2026, 2/3/2026, 4/5/2026, 6/7/2026, 7/9/2026 and 2/11/2026 (Monday). Both the locker rooms and the sauna area will be closed during the maintenance period.

- In accordance with the Taipei City Government’s plastic reduction policy, and effective July 22, 2025, all hotels in Taipei will discontinue the provision of single-use plastic toiletries and amenities. This includes items such as a toothbrush, toothpaste, razor, shaving cream, comb, and shower cap, among other disposable products. This policy will be implemented in both guest rooms and the Club Oasis.

Parking regulations:
− Enjoy free parking one car per room during stay
− For parking after check-out, an hourly fee of NT$70 will be charged

Club Oasis Fitness Center:
− Encompassing both indoor and outdoor facilities, Club Oasis Fitness Center is located on the 5th floor and is completed with the latest fitness equipment, sauna and outdoor heated swimming pool.
− Please do not wear swimsuit or other clothing while using the sauna.
− Children under 16 are not allowed to use the sauna.
− The fitness center opens 24 hours daily, while hotel staff are only available from 05:30 to 23:00.
− Guests can use the room key to access the fitness center.
− Non-World of Hyatt members are required to pay a fee of $350 per person per usage when using 5F sauna and attending aerobic classes.

Oasis Spa:
− Oasis Spa provides more than 10 all-natural body treatments, massages and signature skincare products.
− The spa center opens from 11:00 to 22:00.
− The final spa appointment can be booked at 21:00.

Prepayment and refunds are subject to local jurisdiction and regulations.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Sauna is closed from 2026-05-04 until 2026-05-04
Sauna is closed from 2026-07-06 until 2026-07-06
Sauna is closed from 2026-09-07 until 2026-09-07
Sauna is closed from 2026-11-02 until 2026-11-02

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TPE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.8
Based on 2181 reviews
Cleanliness: 7.74
Service: 9.01
Location: 9.25
Room Quality: 8.7
Amenities: 8.73
Value for Money: 8.69
Food and Beverage: 9.24
Overall Experience: 9.01
D
Dave couple us
10
2026-03-27 via Nuitee
橙沐 family_with_children tw
10
Pros:

地段好,房間好

2026-03-26 via Nuitee
A
Assaf family_with_children il
7
2026-03-24 via Nuitee
Y
Yingchuan couple tw
8
2026-03-23 via Nuitee
C
Chiu solo_traveller us
10
2026-03-22 via Nuitee
C
Chien-Yu couple tw
8
2026-03-21 via Nuitee
C
Christian couple de
10
2026-03-21 via Nuitee
Y
Yu Chun family_with_children tw
10
2026-03-18 via Nuitee
T
Tomas couple cz
6
Pros:

Location connected to 101 by bridge

Cons:

Brightest days of this Hyatt are probably gone, our room was worn out and smelly. Hotel needs serious refurbishments.

2026-03-17 via Nuitee
L
Leandro couple ch
6
2026-03-14 via Nuitee
F
Fabio couple co
6
2026-03-12 via Nuitee
C
Colby solo_traveller us
10
Amazing, would stay again
Pros:

Location, staff, and room

2026-03-11 via Nuitee
恒山 family_with_children tw
8
2026-03-11 via Nuitee
R
Roving65470472230 Solo travel Sunnyvale, California
10
Weekend stay at Grand Hyatt Taipei.
Pros:

Stayed at Grand Hyatt from 3/7-3/9. Arrived early and front desk was able to check me in early. Hotel staff is very courteous and friendly. The hotel is located next to Taipei 101 so it is very convenient. The breakfast. Offer had a very good selection of food. Good to go early though as it gets quite crowded in the morning.

Overall, has been a good experience and would recommend it when visiting Taipei.

2026-03-08 via Tripadvisor
K
karas34 Couples Baltimore, Maryland
10
Beautiful hotel in a great location
Pros:

Beautiful hotel close to many attractions including Taipei 101, elephant mountain, and fun tai fung. The spa is really lovely as well.

2026-03-05 via Tripadvisor
9
999kany NONE
10
Spacious room and good location.
Pros:

I had a good experience in this hotel.
The hotel is a bit outdated but very well maintained. The room is spacious and very clean.
Stuff members are super helpful just like most Hyatt hotels I have stayed.
This location is very nice. Adjacent to 101 and other shopping malls.

2026-03-04 via Tripadvisor
R
rl2dmax NONE St. Petersburg, Florida
10
Good choice
Pros:

Excellent location, close to Taipei 101, Military Village, and public transit, which was easy to navigate.
Beautiful facility. The buffet was excellent.

2026-03-03 via Tripadvisor
T
TravelScalpel Solo travel Kailua, Oahu, Hawaii
8
Taipei 2026
Pros:

A 4.5 star. My room was wonderful and almost perfect but just a little small. Clean and quiet and well-decorated.
The location of the hotel is perfect—close to the MRT, shopping, and the 101 building
The facilities were great. The gym had everything needed for my workouts but so small for the size of the hotel. They also have a spa/sauna but i never got to use—they were closed on the day i wanted to go, the day before i left.
One thing that was incredibly disappointing: at 1:30am on the night before i left, I heard a Chinese woman right outside my door speaking Chinese to a man. It obvious woke me from sleep and she kept going and going. I assumed it was a rude guest who had no consideration for others in the hotel. After several minutes of this, i couldn’t take it anymore so I got up and opened the door to confront this loud and inconsiderate woman. When i opened the door, I was so surprised to find it was a hotel employee who was chatting with another employee by the stairwell which was just a few steps near my door. She says “sorry” and quickly walked down the hall. I was so surprised, even shocked that a hotel of this caliber but not train its employees well-enough. I was so mad i couldn’t sleep the rest of the night and simply got up at around 4 to get ready to check out. Something like this should never happen.

2026-03-03 via Tripadvisor
T
Tamara family_with_children us
10
Staff was very friendly and helpful. Hotel was beautiful. Highly recommend.
Pros:

Breakfast exceeded our expectations. Food was great.

Cons:

Have wash clothes in the room.

2026-03-03 via Nuitee
L
lisalync NONE
10
Beautiful Grand Hyatt
Pros:

One of the best hotel we have stayed at. Everyone and everything was top notch. The location was perfect next to the popular building tower 101, as it was the tallest in the world for quite some time. Walkable area and viewing areas nearby. Taxi is out front for trips to the Zoo; overhead tram, Roache night market and transportation to airport or cruise terminal all at reasonable set rates. The heated toilet seats are very comforatable!

2026-03-02 via Tripadvisor