Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6277 reviews)
Banegaardspladsen 4 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6277 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
P
Peter • couple • dk
10
2026-04-04 • via Nuitee
A
Ayan • extended_group • gb
7
Excellent location, historical hotel that’s a bit tired.
Pros:

Great location, right outside the beautiful main railway station. Every sight in the city centre can be reached within 20 minutes walking from the hotel. The railway station allows you to get the metro or local trains to all the sights you want to see quickly and very handy for crossing over to Sweden. The price is fairly good for an expensive destination. The staff were friendly and helpful. The included breakfast is average with a couple of hot items but not many. Late checkout of 12pm was handy. Rooms come with smart TVs.

Cons:

The WiFi was unreliable, at peak times becoming unusable and at quiet times still a bit too slow for my liking. It’s possible to hear trains departing the railway station but that didn’t affect my ability to sleep.

2026-04-03 • via Nuitee
R
Rikke • solo_traveller • dk
10
2026-04-03 • via Nuitee
V
Viktor • family_with_children • at
8
Ha nem zavar az alapzaj kintről akkor teljesen ok.
Pros:

Nagyon jó a fekvése, gyalog minden elérhető, a reggeli nagyon korrekt volt, filter kávé, a jobbik fajta, a személyzet segítőkész

Cons:

A szálloda lassan 100 éves lesz, kapott egy felvarrást, műemlék jellegű védett épület, én jobban belenyúltam volna és korrektebbül rendbe hoztam volna. Remélem a hotel megmarad és nem várják meg még 7.0 lesz az értékelése majd bezárják.

2026-04-03 • via Nuitee
P
Phillip • couple • gb
9
Pros:

Young lady on reception was very helpful and friendly, and got us checked in to our room for a small fee 3 hours early which was great.

2026-04-03 • via Nuitee
L
Lene • couple • dk
6
Pros:

Lækkert morgenbord som blev fyldt op hele tiden. Venligt og hjælpsomt personale. Hyggelige omgivelser.

Cons:

Larm/ buldren fra tog og larm.fra biler gør det lidt svært at sove.

2026-04-03 • via Nuitee
C
Clara • couple • it
8
Pros:

Posizione servizi e personale

2026-04-02 • via Nuitee
C
Connie • solo_traveller • dk
9
Tja, jeg kommer jo igen gang på gang.
Pros:

Er kommet en del gange i løbet af 4-5 år. Siger gerne det er mit yndlings hotel. Største bonus er den centrale beliggenhed.
Så elsker jeg deres Art deco stil, som præger stedet.

Cons:

Madrasserne! Når man ligger sådan alm i den ene side. Glider underlaget ned i siden. Ikke behageligt. Kan gøres bedre.

2026-04-02 • via Nuitee
S
Skov • couple • no
6
Pros:

Beliggenhet og personalet

Cons:

Ikke så rent på bad og rom. Litt lite utvalg på frokost og ble ikke fylt etter så en del gikk tomt

2026-04-02 • via Nuitee
G
Grisha • couple • ca
10
Central location and awesome staff
Pros:

Amazing service from all staff, including the breakfast team abd cleaners. Always willing to go above and beyond!

Cons:

Nothing

2026-04-01 • via Nuitee
C
Carla • couple • pt
7
Conveniente para seguir para Estocolmo de comboio
Pros:

A proximidade ao centro.
O pequeno almoço ótimo para um 3 estrelas.

Cons:

Não limparam o quarto, logo também não abasteceram ameneties que entretanto terminaram…

Como o quarto que nos foi atribuído ficava virado para a rua principal da estação de comboios (o hotel é literalmente ao lado) não dormi as duas noites que lá passei.
Quem tiver problemas para dormir ou sono leve, fica o alerta.

2026-04-01 • via Nuitee
K
Keld • couple • dk
9
2026-04-01 • via Nuitee
A
Ashish • couple • de
7
2026-04-01 • via Nuitee
H
Heidi • couple • dk
10
Pros:

Rigtig fin beliggenhed. Dog en smule larm fra tog, men ikke generende.
Pænt og rent og venlig personale.

2026-03-31 • via Nuitee
L
Lynette • extended_group • ph
8
Our stay was made special coz of the staff.
Pros:

It’s so near the central station. Very convenient

Cons:

The noise.

2026-03-31 • via Nuitee
K
Kaaste • couple • dk
10
Pros:

Morgenmad
Beliggenhed

2026-03-31 • via Nuitee
L
Lynette • couple • ph
8
Hotel staff was very helpful
Pros:

Very neat the train station. It offers good.
Breakfast.

Cons:

The noise train tracks

2026-03-31 • via Nuitee
K
Kristjan • couple • is
8
2026-03-31 • via Nuitee
T
Tomas • solo_traveller • sk
9
Za mna hotel, ktory by si raz v zivote mal zazit.
Pros:

Historicka duch priestoru.

Cons:

Niekomu moze vadit stary styl. Avsak, ak chces byt sucastou historie, je to super priestor a skusenost.

2026-03-31 • via Nuitee
K
KPE • solo_traveller • fi
7
Pros:

Sijainti

Cons:

Mennessä virkailija ei antanut huonetta kun saavuimme n.klo 14 antoi odottaa vaikka huoneet olivat jo varmasti valmiit.

2026-03-30 • via Nuitee