Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6922 reviews)
Banegaardspladsen 4 , Copenhagen , DK
+45 44 40 10 01

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

7.9
Based on 6922 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
J
Josue • couple • cr
10
Bonito!
Pros:

Edificio antiguo, excelente ubicación

Cons:

Algo desgastado por el paso del tiempo!
No soy fan de las alfombras completas en los cuartos

2026-10-17 • via Nuitee
A
Aki • solo_traveller • fi
5
Pros:

Henkilökunta oli ystävällistä.

Cons:

Suihkussa tuoksahti home.

2026-10-17 • via Nuitee
T
Tenna • couple • dk
3
Elendige senge, som blev ødelæggende for opholdet
Pros:

Placeringen.

Cons:

Elendige senge.

2026-10-16 • via Nuitee
P
Patricia • solo_traveller • de
6
Cons:

Das Bad entsprach nicht dem Foto. Das Zimmer war durch den Bahnhof und die schlechte Isolierung der Fenster sehr laut, besonders nachts.

2026-10-16 • via Nuitee
F
Fatma • family_with_children • tr
9
Keyifli ve rahattı.
Pros:

Konumu mükemmel bence. Merkez istasyonun hemen yanında . Hemen heryere yürüme mesafesinde. Kahvaltısı lezzetli ve iyiyidi. Personel güleryüzlü ve yardımcıydı. Teşekkür ederim.

Cons:

Birşey yok.

2026-10-16 • via Nuitee
F
Funda • couple • tr
9
2026-10-15 • via Nuitee
H
Heidi • couple • dk
8
2026-10-15 • via Nuitee
S
Siegfried Sass • couple • de
7
Pros:

Für einen Kurzurlaub in Kopenhagen bestens geeignet.
Frühstück war sehr abwechslungsreich

Cons:

Alles bestens.

2026-10-15 • via Nuitee
M
Mandy • solo_traveller • au
7
Pros:

Convenience

Cons:

Arrived early for check-in. Staff told me it was 300 DKK extra but realised afterwards if I'd filled out a form and joined their Strawberry Club I could have checked in early for free.
I heard the guy in front of me insisting that they gave him a voucher for discounted drinks that he was entitled to, which they did grudgingly

2026-10-14 • via Nuitee
J
Julie • couple • au
8
Pros:

Location was excellent. Staff were very helpful

2026-10-14 • via Nuitee
W
Wenche Karin • couple • no
10
2026-10-14 • via Nuitee
E
Erik • solo_traveller • dk
8
Pros:

Placering, hyggelig atmosfære, hjælpsomhed, fantastisk god morgenmad.

2026-10-13 • via Nuitee
A
anzelha • solo_traveller • tr
9
2026-10-12 • via Nuitee
B
Bkread2 • solo_traveller • us
8
Pros:

The breakfast is nice, filling and always fresh. The rooms are quaint but the beds seemed harder than normal this time.

Cons:

Due to the construction at the train station the view was a bit compromised and for some reason teenagers late at night kept congregating in front at night talking very loudly. After midnight one night the desk finally asked them to leave. Should have done so every night in my opinion.

2026-10-12 • via Nuitee
V
Vivian • solo_traveller • dk
8
Pros:

Beliggenhed og morgenbuffet

Cons:

Blev afkrævet pas ved check-in. Jeg er dansker og går ikke rundt med mit pas.

2026-10-09 • via Nuitee
J
James • couple • us
10
Would return without hesitation
Pros:

The location, the staff and the facility were exceptional. Awesome breakfast: great variety. Close to train station.

Cons:

A lot of people hang out outside after 2am and are loud.

2026-10-09 • via Nuitee
M
Mary • couple • us
10
Pros:

Location was amazing & breakfast was great.

2026-10-09 • via Nuitee
B
Birgitte Marie • couple • dk
10
Behageligt og super centralt!
Pros:

Beliggenhed , morgenmad og bar.

2026-10-09 • via Nuitee
R
Rinat • solo_traveller • fr
1
Pros:

RIEN

Cons:

DON'T COME HERE , VERY VERY BAD HOTEL VERY VERY DIRTY VERY VERY NOISING , YOU CAN HEAR EVERYONE DOING WHAT THEY DO, CAN'T SLEEP CAN'T READ NOTHING!!!!!!! REALLY FOR THIS PRICE YOU CAN HAVE MUCH BETTER!!!!!

2026-10-08 • via Nuitee
J
Joseph • solo_traveller • us
8
Great location but overpriced for what was offered
Pros:

The location was terrific and the staff was incredibly friendly and pleasant.

Cons:

The ability to control the temperature inside was difficult. Breakfast and coffee were poor.

2026-10-08 • via Nuitee