Hotel Astoria, Best Western Signature Collection

Hotels
BW Signature Collection by Best Western
7.9 (6669 reviews)
Banegaardspladsen 4 , Copenhagen , dk

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6669 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
S
Sofie Karlsen couple gl
9
2026-06-07 via Nuitee
C
Caren solo_traveller fr
4
Moyennement satisfaite surtout à cause du bruit
Pros:

C’était propre , le petit déjeuner correct

Cons:

La situation n’est pas bonne. Beaucoup de bruit car les vitrages pas assez efficaces pour l’insonorisation. Tentures pas assez occultantes

2026-06-06 via Nuitee
J
Janet couple gb
10
It was great.
Pros:

Well situated and historic. We didn’t mind the location near the station.

2026-06-05 via Nuitee
A
Anita solo_traveller de
9
Historisches Hotel direkt am Bahnhof
Pros:

Das ist ein cooles historisches Hotel, dass für Schaffner direkt am Bahnhof gebaut wurde. Die Einrichtung ist teils (gut) erhalten. Wenn man sich darauf ei lässt: super!
Personal ist sehr freundlich, Frühstück ist gut und es gibt den ganzen Tag lang Kaffee und Obst.

Cons:

Die Lage am. Bahnhof bedingt dass man bei offenem Fenster Züge und Leute hört. Mich hat es nicht gestört - wer da empfindlich ist, muss das Fenster zu lassen.

2026-06-05 via Nuitee
S
Susie solo_traveller gb
8
Hotel was functional and a good base
Pros:

Easy access to Town near Train station.
Basic but clean hotel with Profedsional staff.

Cons:

Outside of Hotel off putting although built rim early 20 century with historical connections to The Station the Render and grey colour makes it appear sad and unloved the render should be change and colour applied..
Inside Hotel little tired reuse the Wood but update.

2026-06-05 via Nuitee
P
peter couple gb
8
Short stay in a convenient and quiet location
Pros:

Location

Cons:

It’s a bit tired and in need of refurbishment

2026-06-04 via Nuitee
P
Perihan couple tr
8
2026-06-04 via Nuitee
J
Joyce solo_traveller ca
8
Great location
Pros:

😊staff were friendly breakfast great

Cons:

Ants in the bathroom

2026-06-03 via Nuitee
G
Gladys couple gb
6
We enjoyed our stay in Copenhagen.
Pros:

Hotel very central. Staff we met were very friendly and helpful. Room was clean on arrival.Breakfast was good

Cons:

Very old fashioned hotel and reception area very dark. Noisy due to room overlooking railway station. No information of the area in room.

2026-06-03 via Nuitee
J
Jason solo_traveller se
8
2026-06-03 via Nuitee
C
Claus Dall Larsen extended_group dk
7
2026-06-03 via Nuitee
P
Paolo couple it
4
Soggiorno anni '70
Pros:

Personale alla reception molto gentile e accogliente e colazione con una buona varietà

Cons:

Arredo ed interni anni 70. Se anche fosse voluto, andrebbe curato meglio (ad esempio moquette rotta sulla scale). Lo stesso dicasi della stanza e del bagno (lavandino rotto e siliconato alla bella e meglio e tubo di scarico provvisorio in plastica ). Un salto indietro di 50 anni

2026-06-03 via Nuitee
G
Guiqiu couple us
6
2026-06-02 via Nuitee
H
Henny solo_traveller is
8
2026-06-02 via Nuitee
M
Michael couple dk
8
Meget tilfredsstillende.
Pros:

Jeg er især glad for beliggenheden ved Hovedbanegården og midt i København. Jeg sætter pris på det historiske præg og på at det originale særpræg er blevet bevaret.

Cons:

Madrassen på værelset er for hård til at man sover godt.

Morgenmaden er okay - men kaffen smager som nescafé, hvad det måske også er? Et bedre bryg af kaffe ville være en fin forbedring.

2026-06-02 via Nuitee
R
Rachel solo_traveller gb
7
2026-06-02 via Nuitee
E
Esbjörn couple se
5
Pros:

Bra läge

Cons:

Dubbelrum men mycket smala sängar. Ena sidan tätt mot vägg, andra sidan helt ok
Man måste kunna kliva upp på var sin sida av en dubbelsäng.

2026-06-02 via Nuitee
A
Anne solo_traveller ca
8
Pros:

Location is great, just next to Central ststion;
Older, historic hotel. Nice, clean but needs an update.
Breakfaat was excellent!

Cons:

Rooms are small, bathrooms too. No bathmat! Soap was almostcempty, we had to ask for refill!
Bed was against wall, hard for 2nd person to crawl in

2026-06-02 via Nuitee
K
Kathleen solo_traveller gb
10
2026-06-01 via Nuitee
J
jan extended_group se
10
2026-06-01 via Nuitee