Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6570 reviews)
Banegaardspladsen 4 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6570 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
I
Iain • couple • gb
10
Nice budget hotel in convenient location near to public transport options
Pros:

Good location, interesting hotel.

Cons:

Could do with a kettle tea making facility in the room

2026-05-09 • via Nuitee
J
Juan Luis • solo_traveller • es
9
Buen sitio para dormir cerca de la estación central
Pros:

La ubicación estaba muy bien, sobre todo porque tenía que ir a Roskilde y la estación central está al lado. Por otra parte, esta estación, como el nombre indica, es céntrica, por lo que estás en un buen sitio de Copenhague y tienes buenos servicios alrededor.

El hotel también es algo curioso, con elementos vintage.

Cons:

En la ducha, el agua cae al suelo directamente porque no hay plato. Tampoco fue algo que me molestase.

2026-05-09 • via Nuitee
K
Karel • couple • cz
10
2026-05-08 • via Nuitee
K
Kasper • family_with_children • dk
8
Pros:

Super value for money. Hyggelig lobby/bar. Gode cykler. God morgenmad. Venligt personale lige fra dag, aften og natpersonale.

2026-05-08 • via Nuitee
K
Katinka • couple • se
8
Återkommer gärna!
Pros:

Underbart nära Kph huvudbangård, fin funkisbyggnad med detaljer kvar, god och generös frukost.

Cons:

Ingen ventilation på rummen gör dem för varma sommartid.

2026-05-08 • via Nuitee
C
Christian • family_with_children • dk
9
2026-05-08 • via Nuitee
M
Mogens Christiansen • couple • dk
8
Pros:

Fint alt var som forventet

Cons:

Ingen kommentarer

2026-05-07 • via Nuitee
M
Michel • solo_traveller • fr
8
Bien placé - bel historique
Pros:

Séjour affectif depuis 1978

Cons:

Tout est business (réduction effectifs, pas d’isolation phonique-la nuit très bruyante avec le quartier, les chambres ne sont pas nettoyées pendant le séjour pour ce prix (!) au prétexte d’un green washing)
L’Hotel garde un équipement très vieillot plus en rapport avec les exigences actuelles.

2026-05-07 • via Nuitee
S
Sebastian • couple • de
5
Personal sehr freundlich und zuvorkommend, Lage top, Ausstattung alt und teilweise mit Mängeln
Pros:

Die Lage direkt am Bahnhof und in der Innenstadt ist super. Spart Wege und Zeit. Freundliches Personal. Es gibt einen gesicherten Raum für Gepäck, wenn man nach dem Checkout noch nicht direkt zum Zug muss.

Cons:

Die Betten waren sehr weich. Die Ausstattung ist sehr in die Jahre gekommen. Besonders im Bad hat man das gemerkt. Die Reinigung ist höchstens oberflächlich, an den Fliesen waren deutliche Kalkablagerungen zu sehen.

2026-05-07 • via Nuitee
L
Lindsay • solo_traveller • gb
8
Charming hotel close to station
Pros:

Friendly staff, good location close to station, nice breakfast, cool old style

Cons:

Price but Copenhagen in general is expensive

2026-05-07 • via Nuitee
A
Anne-Mette • couple • dk
9
Pros:

Morgenmaden er super god og stedet er hyggeligt, ligger meget centralt.

Cons:

Der burde være hovedpuder med dun og gerne 2 på et enkeltværelse.
Lidt for meget skimmel på fugerne i badeværelset .
Der mangler et forstørrelses spejl og et skohorn!

2026-05-06 • via Nuitee
S
Shibata • extended_group • jp
8
普通
Pros:

コペンハーゲンセントラル駅の前なので、ロケーションが良かった。

Cons:

部屋は古いので、コンセントの位置が悪い。朝食のバリエーションが少なかった。

2026-05-06 • via Nuitee
R
Rikke • solo_traveller • dk
7
2026-05-05 • via Nuitee
P
Pål • solo_traveller • no
8
Ofte prisgunstig overnatting
Pros:

Jeg bor på hotellet flere ganger hvert år og er alltid godt fornøyd. Frokosten er helt topp. Sentral beliggenhet rett ved tog, buss og metro.

2026-05-05 • via Nuitee
L
lene lebæk • solo_traveller • dk
7
Kommer gerne igen
Pros:

Fin morgenmad, meget venligt personale, hotellet ligger perfekt- god bruser!- udmærkede senge,

Cons:

Elkedel på værelset havde været at foretrække.

2026-05-05 • via Nuitee
L
Laurinio • solo_traveller • nl
8
2026-05-05 • via Nuitee
C
Camacho Reina • couple • es
9
Muy recomendable.
Pros:

Ubicación y comodidad excelente. El desayuno incluido nos ahorró mucho tiempo y dinero. Otra cosa muy interesante fue el locker para dejar las maletas totalmente gratuito para huéspedes.

Cons:

Quizás el baño.

2026-05-05 • via Nuitee
B
broadhurst • couple • gb
6
Pros:

Good location

Cons:

The building was very noisy

2026-05-04 • via Nuitee
P
Petar • solo_traveller • bg
9
2026-05-04 • via Nuitee
L
lene lebæk • solo_traveller • dk
7
Generelt fint ophold - og mega midt i city
Pros:

Centralt, god modtagelse

Cons:

Elkedel på værelset havde været et plus

2026-05-04 • via Nuitee