Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6277 reviews)
Banegaardspladsen 4 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6277 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
J
Jiun Wei • couple • my
5
2026-03-07 • via Nuitee
A
Annelise • solo_traveller • dk
8
Pros:

Stemningen

Cons:

En smule køligt på badeværelset.

2026-03-07 • via Nuitee
K
Kim • solo_traveller • dk
8
2026-03-07 • via Nuitee
J
Jonne • couple • fi
8
2026-03-07 • via Nuitee
A
Alicia • couple • es
10
2026-03-07 • via Nuitee
C
Cane • couple • se
7
2026-03-06 • via Nuitee
M
maria aracy • couple • br
10
Excelente!
Pros:

Localização privilegiada!
Café da manhã ótimo.
Funcionários atenciosos.
Quarto bom, com ampla e ensolarada sacada.

Cons:

Não tem box no banheiro. Só um plástico que não resolve. A parte do chuveiro não tem divisa no chão, e usa-se o chuveiro e fica todo o
Banheiro molhado.

2026-03-06 • via Nuitee
E
Eleni • couple • gr
7
2026-03-06 • via Nuitee
B
Bo • couple • dk
8
Varmt og hyggeligt hotel
Pros:

Varmt og hyggeligt hotel, med spændende bevaret interiør fra 1935
Dejligt at baren havde åbent hele tiden

Cons:

Morgenmaden var lidt kedelig

2026-03-05 • via Nuitee
B
Bente • couple • dk
9
Pros:

Beliggenheden og personalet
Morgenmad i top

2026-03-05 • via Nuitee
Y
Yulong • couple • sg
9
Pros:

Location was perfect, it is a 90 years old hotel with good story heritage. Breakfast was good too, the rooms are basic but clean and it was worth it for this price.

2026-03-05 • via Nuitee
J
José María • solo_traveller • ar
10
Un hotel boutique excelente para recorrer Copenhague
Pros:

Ubicación
Limpieza
Desayuno

Cons:

Nada

2026-03-05 • via Nuitee
S
Sandra Quintans • solo_traveller • fi
9
2026-03-05 • via Nuitee
S
Saule • solo_traveller • lt
10
2026-03-04 • via Nuitee
M
Myriam • couple • fr
10
2026-03-04 • via Nuitee
L
Liz • couple • au
9
Wonderful due to the amazing staff!
Pros:

The staff were amazing and truly made our stay hygge. The location to central station for our stay and connections to all transport was super! Breakfast was also good value and plenty of options to choose.

Cons:

I didn;t anticipate the room to be so small.

2026-03-04 • via Nuitee
M
Margo • couple • ee
8
Hea asukoht, mõistlik hind inimesele, kes ei oota hotellist ülemäära palju.
Pros:

Väga hea asukohta. Juhised sinna jõudmiseks hästi koostatud ja transpordi aoovitused olid minu jaoks ideaalsed.

Cons:

Tegemist on vaksali kõrval oleva hotelliga, mis ei ole “esimeses nooruses”, kuid mõistliku hinnaga. Tänava müra oli veidi tuppa kosta, kuid mind see väga ei häirinud. Akent pigem lahti hoida seetõttu polnud mõostlik.

Suurem probleem on hommikusöögi kohtade vähesus teatud aegadel. Suure hotelli kohta oli hommikusöögi kohti liiga vähe. Pidime ootama kahel päeval laua saamiseks umbes 15 minutit. Neljakesi koos sööma minnes ilmselt koos istuda ei saa, kuna enamasti olid vabad kohad kahele. Selle vältimiseks on pandud kirja ajad, millal on sööjate arv väiksem, kuid liiga vara sööma ka ei soovinud minna. Valik oli üldiselt mõistlik, kuigi olen palju reisides näinud paremaid valikuid. Väga hilja sööma minnes ei pruukinud saada vorste ja munaputru. Võib-olla meil juhtus olema lihtsalt aeg, millal just oli otsa saanud. Puuviljadalat oli väga hea valikuga. Hinna ja kvaliteedi suhtes oli hommikusöök ok.

Hotelli personal väga sõbralik ja abivalmis. Väljaspool söögiaegu oli võimalik soovi korral teed ja kohvi tasuta juua.

2026-03-04 • via Nuitee
L
Linnéa • couple • se
8
2026-03-04 • via Nuitee
S
Soren • couple • tr
9
Kan varmt anbefales
Pros:

Beliggenhed og historisk værdi af bygning.

Cons:

Der var ikke lås på værelsernes toiletter.

2026-03-04 • via Nuitee
S
Signe • couple • no
8
Pros:

It was a lovely stay, as always, despite the cold. The breakfast was really good and the staff great! We'll return, just not in the winter, until the heating has been upgraded.

Cons:

It was extremely cold in Copenhagen these days and the hotel was not insulated well, so we were freezing inside. The staff tried their best and even bought blankets. Apart from that, we had a lovely stay.

2026-03-04 • via Nuitee