Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6757 reviews)
Banegaardspladsen 4 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6757 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
E
Ebru • solo_traveller • tr
8
Merkezde güvenli konforlu temiz bir yer arıyorsanız bu otel size göre.
Pros:

Konumu,çalışanların yardımseverliği,kahvaltının yeterliliği,güvenli vs tam olarak fiyat/performans oteliydi.

2026-06-27 • via Nuitee
N
Noora • solo_traveller • fi
8
2026-06-27 • via Nuitee
I
Irina • solo_traveller • de
9
Pros:

Die Lage am Bahnhof ist sehr bequem, schönes Design

Cons:

Lautstärke der Bahn

2026-06-27 • via Nuitee
B
Brian • couple • dk
7
fint til prisen
Pros:

smilende personale
fine værelser til prisen
ok morgenmad

Cons:

Jeg havde bestilet dobbeltseng, men fik to enkelt-senge.
Jeg gjorde den søde receoptionist opmærksom på det, men
der kunen ikke gøres noget ved det.

2026-06-27 • via Nuitee
U
Ufuk • solo_traveller • tr
7
Pros:

Konumu kahvaltısı

Cons:

Banyonun eski olması ve klima yerine vantilatör kullanılması.Kuzey ülkelerinde sıcak günlerin sayısı fazla değil biliyorum ama bence büyük eksiklik.Odadaki prizlerin 2 tanesi çalışmıyordu(No:312)

2026-06-26 • via Nuitee
A
Annika • solo_traveller • se
8
2026-06-26 • via Nuitee
J
Johanna • couple • nz
4
Not worth the money and very old fashioned
Pros:

The location was great but noisy from the train station. Earplugs were in the room.

Cons:

It was very scruffy and old. Carpet was threadbare. Rooms were very old fashioned and the bathroom was tiny with very mean towels.

2026-06-25 • via Nuitee
E
ENE-KARMEN • couple • gb
10
4 nughts in Copenhagen to visit new baby!
Pros:

The hotel had a wonderful historic/1930s vibe. The lounge area was lovely to relax in, in the evenings. We appreciated the free teas, coffees, fruit and croissants in the lounge; although we only had hot drinks. The staff were really good, and because our flight was changed due to the original being cancelled, we had to leave at 5:30am on our last day. Breakfast boxes were ready for us when we left. The location of the hotel, by the Central Railway Station was superb. We're used to hearing trains, so weren't in the least bit put out by any noise. It added to the feel of the place. Many thanks!

Cons:

Nothing! I think the close proximity to the railway station may not suit everyone. Forus it was brilliant!

2026-06-25 • via Nuitee
W
Willy • solo_traveller • dk
5
2026-06-25 • via Nuitee
K
Kerstin • couple • se
6
Trevligt att åka tåg till Köpenhamn!
Pros:

Frukosten var bra! Personalen var trevlig. Historiskt intressant! Läget var bra för vi bodde nästan i stationen.

Cons:

Rummet var litet för två. Badrummet var trångt och obekvämt. Allt var gammalt och kanske charmigt för många. Priset!

2026-06-25 • via Nuitee
C
Conn • solo_traveller • dk
8
Skønt.
Pros:

Efter en del ophold igennem flere år, skuffer det aldrig.
Dejlig centralt beliggenhed. Dejlig stort udvalg af morgenmad.
Venligt personale.

Cons:

Topmadrassen glider ud over sengekanten. Bag ved papirkurven var der spildt noget, som ikke var rengjort.

2026-06-25 • via Nuitee
K
Karin • solo_traveller • at
7
Cons:

Keine Steckdose im Badezimmer.

2026-06-25 • via Nuitee
K
Kenneth • couple • se
7
Bra läge med utmärkt personal. Mkt bra frukost.
Pros:

Läget utmärkt. Personalen mycket hjälpsam och vänlig.
Bra frukost. Trevlig foajé.

Cons:

Tyvärr stör närheten till järnvägen mer än vi trodde.
Saknar AC.

2026-06-24 • via Nuitee
C
Covadonga • couple • es
5
Pros:

La ubicación, enfrente de la estación central de trenes de Copenhague. El desayuno tipo bufet, aceptable.

Cons:

La habitación bastante pequeña, una de las dos personas tenia que dormir pegado a la pared, así que para subir y bajar de la cama, la otra persona tenia que moverse.
El hotel es de los 1930, es antiguo, aunque los baños están nuevos.

2026-06-24 • via Nuitee
P
Peter • solo_traveller • gb
9
Pros:

Located just outside the main railway station, this 1935-built gem has been tastefully restored retaining many period features. Good buffet breakfast.

2026-06-24 • via Nuitee
A
Amanda • solo_traveller • gb
10
Perfect location
Pros:

Perfect location close to main train station and loads of places to see. Comfy room, great breakfast and nice to relax with a drink before heading to bed.

Cons:

Nothing.

2026-06-24 • via Nuitee
S
Sigurdur • couple • is
7
Allhávaðasamt um nætur.
Pros:

Mjög góður

Cons:

Ekkert

2026-06-24 • via Nuitee
N
Nojus • solo_traveller • lt
8
Pros:

Prie geležinkelio stoties. Centras šalia.

2026-06-24 • via Nuitee
H
Helen • family_with_children • gb
9
Great location and a perfect place to stay for city break!
Pros:

Location is excellent and the staff were really helpful. Perfectly placed for the train station, Tivoli and other attractions. The Information Centre is less than a five minute walk and you can also catch a bus outside the Centre.

Cons:

Being so close to the train station and the main road there is inevitably some traffic noise but the windows have good double glazing and I personally did not find it a problem.

2026-06-23 • via Nuitee
C
C.M Willow • couple • gb
4
2026-06-23 • via Nuitee