Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6812 reviews)
Banegaardspladsen 4 , Copenhagen , dk

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6812 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
K
Krzysztof • solo_traveller • pl
10
Pros:

Hotelik specyficzny sam w sobie , klimatyczny pełen historii, świetna lokalizacja i smaczne śniadania. Pomocny i uśmiechnięty personel.

Cons:

Głośno przy otwartych oknach i bardzo ciepło w pokojach.

2026-07-18 • via Nuitee
P
Peder Tværmose • couple • dk
9
Tilfredsstillende
Pros:

Beliggenheden.Venligt personale

Cons:

Gadestøj

2026-07-18 • via Nuitee
M
Marianne • solo_traveller • dk
6
Pros:

Smilende, venligt personale

Cons:

At håndklæder ikke blev skiftet hver dag
Morgenmaden blev hurtigt kedelig/ varm..der skulle have været sat frisk mad på noget tiere

2026-07-18 • via Nuitee
K
Katrin • solo_traveller • de
6
Schönes Kopenhagen in zentralen, aber nicht sehr ruhigen Hotel
Pros:

Die Lage ist super. Der Service mit frischem Obst und Getränken für jeden Tag ist prima. Das Frühstück ist gut. Viel Auswahl.

Cons:

Es ist wirklich laut in der Nacht. Leider hat niemand in den 5 Tagen den Müll entsorgt. Man muss für neue Handtücher und Toilettenpapier anfragen. Ein Zimmer hatte Ameisen im Bad, man konnte aber schnell das Zimmer wechseln.

2026-07-17 • via Nuitee
J
Josef • couple • de
7
Wenn man mit der Bahn anreist, liegt Hotel sehr sehr günstig. Gepäckaufbewahrung problemlos.
Pros:

Es war alles da, was man benötigt. Hotel ist ein bischen in die Jahre gekommen, daher sind Teppichböden und Fliesenspiegel auch nicht mehr gut sauber zuhalten. Betten bequem; Fenster gut und dicht. Pluspunkt: Kaffe, Tee und Wasser an der Rezeption kostenlos. Frühstück in Ordnung.

2026-07-17 • via Nuitee
O
Olsson • solo_traveller • se
9
2026-07-16 • via Nuitee
M
Marianne • couple • se
8
2026-07-16 • via Nuitee
A
Asa • solo_traveller • se
8
Pros:

Bra läge nära stationen. Skön atmosfär, snyggt med mycket av originalinreding fint bevarat.
God frukost.

2026-07-16 • via Nuitee
J
Jaida • solo_traveller • us
7
2026-07-15 • via Nuitee
J
Jaida • solo_traveller • us
7
2026-07-15 • via Nuitee
S
Susan • solo_traveller • dk
4
2026-07-15 • via Nuitee
R
Rachael • couple • gb
6
Needs an update
Pros:

Central

Cons:

Needs an update carpets worn very old fashioned and appeared grubby looking

2026-07-14 • via Nuitee
M
Malene • solo_traveller • dk
10
2026-07-14 • via Nuitee
K
Karen • couple • dk
8
2026-07-14 • via Nuitee
A
Aud Marit • couple • no
6
2026-07-14 • via Nuitee
K
Katarina • couple • se
7
2026-07-14 • via Nuitee
T
Tina • couple • gb
9
Lovely thankyou . I came last year and will b3 coming again next year
Pros:

Location and decor

Cons:

Room a bit hot, due to heatwave. Fan fairly ineffective. Some noise from street outside

2026-07-14 • via Nuitee
E
Eva • couple • au
9
2026-07-13 • via Nuitee
E
Elvis • family_with_children • dk
8
Alt i alt så var opholdet super god og vi som familie kunne nyde vore ferie i en storby
Pros:

Det var tæt på centrum af København og der var mulighed for at leje cykler så man kunne komme rundt i København uden at bruge bil eller andet offentlige transport. Personalet var virkelig søde og imødekommende og det gjorde oplevelsen selvfølgelig også bedre. Super morgenmads buffet for det manglende ikke noget og man blev mæt.

Cons:

Pga. vejret var der varmt på værelset og selvom vi åbnede for terrassedøren kunne vi ikke køle værelset ned. Personalet var behjælpelige med at finde på løsninger såsom ventilator men måske skal man investere i AC da vi nok kommer til at får flere varme summer

2026-07-13 • via Nuitee
P
Paul • solo_traveller • dk
6
2026-07-13 • via Nuitee