Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6277 reviews)
Banegaardspladsen 4 , Copenhagen , dk

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Ironing service
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for DKK 100 per person per night when using an available cot.
    Children up to and including 12 years old stay for DKK 200 per person per night when using an existing bed.
    People 12 years old and over stay for DKK 300 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 6277 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
V
Vibeke • couple • dk
7
Det gik for kun en nat med så lille et værelse.
Pros:

Ligger centralt og godt ifht hovedbanen og gå afstand til city

Cons:

Havde bestilt og betalt for et dobbeltværelse med extra bred seng .
Det var det ihvertfald ikke . Dobbeltseng hvor man kun kunne stå ud til den ene side og på ingen måde extra bred.

2026-02-14 • via Nuitee
D
darlene • couple • ae
9
it was good
Pros:

location

Cons:

the pillows.. there was no water in the room

2026-02-14 • via Nuitee
R
Radu • solo_traveller • ro
5
Pros:

Amplasarea hotelului

Cons:

Camera de hotel, faptul ca nu făceau curatenie

2026-02-13 • via Nuitee
P
Poppan • couple • hu
8
Rendben van
Pros:

Tökéletes helyen a központban fekszik, az állomás mellett, mégis csöndes .

Cons:

Hideg volt a szoba érkezéskor .

2026-02-13 • via Nuitee
A
Alan Barwick • solo_traveller • gb
6
Good service
Pros:

Location to what I wanted to see and do

Cons:

Unfortunately the trains kept me awake all night, Very unhappy first night, so I asked to be moved to the otherside of the building away from the trains. This was better but not perfect.

2026-02-13 • via Nuitee
B
BOURNET • couple • fr
8
Très bon pied à terre au coeur de la ville
Pros:

Emplacement génial et petit déjeuner copieux

Cons:

Le ménage n'est pas fait pendant le séjour.... Étonnant pour un BW.

2026-02-13 • via Nuitee
M
Margit • couple • dk
7
2026-02-13 • via Nuitee
A
Amir • solo_traveller • gb
10
Amazing
Pros:

The staff were the best. Didn’t catch the guys name, but the night worker and i remember him being kenyan, he was super friendly and super helpful. He made my stay a lot better

2026-02-13 • via Nuitee
M
Melanie • couple • se
6
Pros:

Close to city

Cons:

It’s ok but now wow

2026-02-13 • via Nuitee
N
Niels • solo_traveller • dk
8
2026-02-12 • via Nuitee
K
kim • solo_traveller • dk
8
2026-02-12 • via Nuitee
H
Helle Vilslev • solo_traveller • dk
8
Pros:

Skøn morgenmad med sunde alternativer . Alt for alle. Lidt koldt i morgenmadsrestaurant. Utrolig sødt personale. Fine værelser. Rent og pænt med sjæl. Lidt lyd fra togene 🥴

Cons:

Lyden fra gaden og togene. Men tænker det er sådan at bo midt i Kbh

2026-02-12 • via Nuitee
P
Palle • couple • dk
6
Ok i forhold til pris og kvalitet
Pros:

Beliggenheden tæt på banegården og centrum

Cons:

Hotellet fremstår noget slidt, men stadig med charme i forhold til sin gamle stil og historie.

2026-02-12 • via Nuitee
M
Magnus • solo_traveller • se
8
2026-02-11 • via Nuitee
V
Victor • solo_traveller • se
10
2026-02-11 • via Nuitee
B
Britta • couple • dk
9
God oplevelse
Pros:

Venligt og hjælpsomt personale. Lækker morgenbuffet. Rent og pænt

Cons:

Kunne lide alt. Dog ville det være optimalt hvis man kunne bestille lidt mad eller en aften menu

2026-02-11 • via Nuitee
G
Gry Cecilie • solo_traveller • no
9
2026-02-11 • via Nuitee
L
Louis • solo_traveller • fr
8
2026-02-11 • via Nuitee
S
Steve • couple • gb
8
Pros:

Great location and friendly staff

Cons:

Only one chair in bedroom for two people.
Bed was against wall so difficult for one person to get in and out of bed

2026-02-11 • via Nuitee
K
Klaus • couple • dk
10
Pros:

Perfekt værelse. Og perfekt beliggenhed.

2026-02-11 • via Nuitee