Hotel Astoria, Best Western Signature Collection

Hotels
•
BW Signature Collection by Best Western
7.9 (6922 reviews)
Banegaardspladsen 4 , Copenhagen , dk
+45 44 40 10 01

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Heating
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Convenient location
Cons:
Noisy rooms
Cleanliness issues
Small room size

Categories

Cleanliness
7.15
Some reviews mention issues with cleanliness, particularly with flooding in the bathroom.
Service
8.65
Staff were noted as very accommodating and friendly throughout the reviews.
Location
8.15
Great location mentioned frequently, especially for proximity to the train station.
Room Quality
7.15
Rooms were described as small and sometimes cold, impacting comfort.
Amenities
8.15
Breakfast received high praise, but some amenities were lacking.
Value for Money
7.65
Value perceived as acceptable with consideration of quality and pricing.
Food and Beverage
8.65
Breakfast is frequently highlighted as excellent with a wide variety.
Overall Experience
7.65
Mixed reviews leading to an overall experience of satisfaction but noting several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:55

Property Description

Centrally Located Boutique Hotel
Located next to Copenhagen Central Station in the vibrant Vesterbro district, Hotel Astoria offers a modern stay just steps away from Tivoli Gardens.

Modern Rooms with Free WiFi
Enjoy the convenience of modern rooms equipped with free WiFi, smart TV with Chromecast, and large windows. Request allergenic linens for added comfort during your stay.

Convenient Amenities and Services
Relax in the comfortable lobby or breakfast room, and benefit from 24-hour staff assistance for recommendations on city attractions and dining options.

Book your stay at Hotel Astoria for a memorable and convenient experience in Copenhagen.

Important information:

Please note that baby cots are available upon request and need to be confirmed by the property.

For longer stays the rooms are not cleaned on a daily basis. If you have any requests please contact our reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Guest Reviews

7.9
Based on 6922 reviews
Cleanliness: 7.15
Service: 8.65
Location: 8.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 7.65
Food and Beverage: 8.65
Overall Experience: 7.65
B
Britt • family_with_children • se
8
2026-08-29 • via Nuitee
I
Irene • couple • se
6
2026-08-29 • via Nuitee
C
Clay • solo_traveller • gb
8
Difficulties with access
Pros:

One of my favourite hotels, I have stayed here several times. Interesting building, central location and great breakfast

Cons:

Door locked when I arrived at 22.15. The desk staff couldn't hear the door bell and the telephone number listed on Booking.com didn't work

2026-08-29 • via Nuitee
C
Chris • solo_traveller • gb
9
2026-08-29 • via Nuitee
P
Pascal • solo_traveller • ch
7
2026-08-28 • via Nuitee
N
Nazmul • couple • us
1
Will never stay here again, second worst hotel I ever stayed in my 71 years of life.
Pros:

Staff were very helpful.

Cons:

Rooms were dirty, old and falling apart. This holt needs remodeling badly. Bathroom was not cleaned before we checked in. The soap dispensers were on the floor without any soap in them. Dirty bathroom walls.

2026-08-28 • via Nuitee
M
Michael • couple • de
7
2026-08-28 • via Nuitee
M
Marco • solo_traveller • it
8
Pros:

Appena fuori dalla stazione quindi comodo per arrivare e partire ma anche per girare la città. Camere piccole ma ben tenute con design dei primi del 900 (era destinato ad ospitare i ferrovieri).

Cons:

Essendo appena fuori alla stazione non molto pulita la strada e qualche personaggio discutibile alla sera. La colazione andrebbe migliorata aggiungendo qualche variabile in più.

2026-08-28 • via Nuitee
D
David • couple • gb
8
Pros:

friendly staff - good breakfast

Cons:

hot and noisy but it was the middle of a heatwave!

2026-08-27 • via Nuitee
S
Sten • solo_traveller • dk
9
2026-08-27 • via Nuitee
T
tolga • couple • tr
7
2026-08-27 • via Nuitee
P
Paci • couple • it
7
2026-08-27 • via Nuitee
H
Hsiuling • couple • us
4
2026-08-27 • via Nuitee
J
José Pablo • solo_traveller • cr
10
Muy práctico para una visita a Copenhague
Pros:

Buena ubicación y muy práctico

Cons:

Un día no limpiaron el cuarto pero no pasa nada

2026-08-27 • via Nuitee
B
Bjarki • solo_traveller • is
9
2026-08-26 • via Nuitee
B
Bjarki • solo_traveller • is
9
2026-08-26 • via Nuitee
A
Andrew • solo_traveller • gb
8
Pros:

Very close to the railway station and the centre. Lovely breakfast and staff were friendly.

Cons:

Pillows were very small.

2026-08-25 • via Nuitee
B
Basuki • solo_traveller • nl
9
Pros:

Great location , central station just around corner. Breakfast is very good, many choice. Very friendly reception people everyday.

2026-08-25 • via Nuitee
F
Flemming • solo_traveller • gb
3
Pros:

Location was great next to maintain train station as I was travelling

Cons:

The price value is/was terrible for me, paying about Dkr 1900 (GBP 200+) for a hotel where my Bed was not comfortable, and the Windows was not soundproof, meaning you could hear all the street noise all night, not a food night sleep. So very overpriced for me on this time

2026-08-23 • via Nuitee
M
Marie • couple • us
8
Small rooms but well-maintained.
Pros:

Location at center of town. Breakfast was great!

Cons:

Nothing

2026-08-23 • via Nuitee