InterContinental Chicago Magnificent Mile by IHG

Hotels
•
InterContinental Hotels & Resorts
8.5 (941 reviews)
505 North Michigan Avenue , Chicago , us

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Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Good food quality
Cons:
Poor room quality
Inadequate bathroom design

Categories

Cleanliness
7
The room had marked walls and a shabby appearance, indicating a need for repair.
Service
10
The breakfast service staff have been consistently friendly and professional over the years.
Location
10
The hotel is conveniently located and preferred for repeat visits.
Room Quality
6
The room setup is poor, with a badly designed bathroom and limited amenities.
Amenities
9.5
Amenities are standard and meet the expectations for a hotel of this tier.
Value for Money
7
The stay felt like a waste of points, indicating poor value despite not paying upfront.
Food and Beverage
9.5
Quality of food was mentioned positively, indicating satisfaction.
Overall Experience
9
Overall, the long-term guest enjoys returning but was disappointed with the room.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 03:44

Property Description

Luxury Accommodations
Experience the epitome of luxury at InterContinental Chicago Magnificent Mile with flat-screen LCD TVs, Italian marble bathrooms, and upscale bedding in every room.

Renowned Dining Options
Indulge in prime steak and seafood at Michael Jordan’s Steakhouse and Bar or savor traditional fresh dishes at Center Court for breakfast and lunch.

Modern Amenities
Stay fit in the multi-level fitness center, unwind at the sauna or spa, and take advantage of the 24-hour business center and historic event space on-site.

Book now to enjoy a luxurious stay at InterContinental Chicago Magnificent Mile, conveniently located near top Chicago attractions.

Important information:

The destination fee includes:
-WiFi
-Bottled water
-Local phone calls
-Fitness center
-Indoor pool accessGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 85 per day.

Location

Property Accessibility

Total Disability Score: 38.29
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Room Max Guests Number: 4
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.5
Based on 941 reviews
Cleanliness: 7
Service: 10
Location: 10
Room Quality: 6
Amenities: 9.5
Value for Money: 7
Food and Beverage: 9.5
Overall Experience: 9
M
Maureen • couple • us
7
We would come back if the price is reasonable.
Pros:

Bed was comfortable. Shower pressure was good. Room temperature was fine.

Cons:

The bathroom faucet dripped but didn’t effect our stay.

2026-02-13 • via Nuitee
O
olejakobl2026 • Family
10
Magnificiant stay.
Pros:

Spacios, clean, practical. Nice and helpful staff.

2026-02-11 • via Tripadvisor
Y
yadiew2026 • Family
10
Had a Great stay
Pros:

Very clean and the staff was friendly. I would definitely recommend.

2026-02-09 • via Tripadvisor
S
Samuel • solo_traveller • us
10
2026-02-09 • via Nuitee
N
natashar559 • Business
10
Loved everything about this hotel
Pros:

I loved everything about this hotel…the best location, amazing views of the Wrigley building and skyline (I could see both the lake and the river from my room). A large, very comfortable room kept at perfect temperature with the biggest TV I have ever had in a hotel. There is Michael Jordans steakhouse which was delicious is in the hotel, in the beautiful historic building. There is also a Starbucks too. The icing on the cake is the original huge and beautifully tiled heated swimming pool, which you have to visit even if you are not swimming! Thank you, after trying many other hotels in Chicago, I have finally found the one for me.

2026-02-05 • via Tripadvisor
4
406jenio • Solo travel
10
Respectful Staff
Pros:

From the time I arrived until the moment I left, I was treated kindly by every staff member. Front desk was friendly and helpful, the hostess at breakfast was accommodating and thoughtful! I will return!

2026-02-02 • via Tripadvisor
4
407aqeelq • Family
10
Classy luxury hotel
Pros:

Great hotel for family and business trips. I stayed there for two days with my family. It was really a very neat and relaxing experience with unparalleled comfort . I liked the historical aspect of the buildings. Customer service was superb and always willing to help. I would definitely recommend it.

2026-02-02 • via Tripadvisor
R
Roam436401 • Friends getaway
10
Excellent service, great location, gorgeous hints of old Chicago with modern amenities
Pros:

Loved the service, convenient location, spacious well appointed rooms, delicious meal at Casa Chi and convenience of the Starbucks in the lobby to boot! Not to mention the old world charm of the pool which is like taking a trip back in time. The pictures do not do it justice. Perfect for our girls staycation.

2026-02-02 • via Tripadvisor
A
alvarom481 • Business
2
Bad experience
Pros:

No one cleaned my room, I made the claim at 18:00 when I returned, and no one did anything, they didn't even call me in case I needed clean towels

2026-02-02 • via Tripadvisor
S
ShellbyJ • Family • Southfield, Michigan
10
Beautiful hotel
Pros:

Great stay! Accommodations and food were awesome! Staff were very friendly! Would highly recommend if planning a stay in the Chicago area.

2026-02-02 • via Tripadvisor
S
Sanaa • couple • kw
10
2026-01-31 • via Nuitee
L
liviac286 • Family
10
Heart of Chicago
Pros:

Hotel is great, we even didn't know they have movie nights, it was a surprise. We had fun swimming and watching movie. Everything is clean and stuff is very attentive to explain and make sure we have the best stay

2026-01-27 • via Tripadvisor
P
Passport738991 • Family
10
Worth it
Pros:

Location was great, hotel was beautiful, staff were friendly and helpful. The biggest hotel room I’ve ever had in downtown Chicago. Would definitely go back!

2026-01-27 • via Tripadvisor
W
wrangler10 • Friends getaway
4
Didn't meet expectations
Pros:

Below expectations. For a "King Premium" room in the "executive tower", it was small and poorly laid out. I've had more space in a Holiday Inn. Thank you for the 85" TV -- that was 18" from the foot of the bed, making it impossible to watch. Oh, let's unpack and put the clothes in the drawers -- the only ones of which are in the nightstand. What else is missing from the online pictures? Separate tub and shower, bench at the foot of the bed (no room between the bed and credenza), about 100 sq ft of space, plus a couch. Only two sets of towels in the bathroom, not sure what the upscale bath amenities were. Complimentary internet -- you get what you pay for -- crashed at a key time and wouldn't return, even with the alternative site that the front desk provided. A $32 per night "resort fee" (this is an urban hotel, not a resort!), $88 per night for valet parking and 17.5% in taxes -- be sure to know what you're getting. Also, look at the restaurant checks -- they may have a service charge already built into them. On the upside, the room was clean, quiet and had a nice view. Location was fine (Malnati's across the street) but with the arctic chill, we didn't stroll Michigan Ave. or the riverwalk. Bell staff was good, front desk unhelpful when I commented about the room ("all rooms are different") and event staff uneven -- in my limited interaction with them, the bartenders were sloppy (wrong order, pouring in and out of the glass) but table waiters were fine.

2026-01-26 • via Tripadvisor
D
Daniel • solo_traveller • us
5
2026-01-25 • via Nuitee
E
ericsP5070XO • Couples
10
Excellent Hotel!
Pros:

Enjoyed Happy Hour at Michael Jordan’s Steakhouse. The Pool was great! Hoping for another stay soon.

2026-01-23 • via Tripadvisor
T
Tristin • couple • us
10
2026-01-23 • via Nuitee
8
87chaneller • Couples
10
Amazing
Pros:

The best service I have ever experienced at a hotel stay. I will definitely return in the future. In addition, room service was always delivered in less than 15 minutes.

2026-01-20 • via Tripadvisor
3
303neild • Business • Aventura, Florida
2
Not pleased with management addressing issues
Pros:

Hotel overcharges for parking - a note should be included to let a person know at booking how ridiculously expensive the parking is $88/night!!!

Then they overcharge for incidentals and refused to use the retainer charge to pay for the parking.

You simply don’t expect the arrogance of this at a nice hotel

2026-01-19 • via Tripadvisor
K
Kimberly • family_with_children • us
10
2026-01-19 • via Nuitee