Hotel Indigo Antwerp City Centre by IHG

Hotels
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Hotel Indigo
8.3 (3164 reviews)
Koningin Astridplein 43 , Antwerp , BE
+32 3 369 59 99

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Lift / Elevator
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Review Highlights

Pros:
Central location next to station; easy access to transport
Friendly and helpful staff (breakfast service, parking assistance)
Good, varied breakfast
Modern, well-designed rooms and hot showers
Cons:
Noise and limited soundproofing (street, neighboring rooms, sirens)
Poor communication during a fire alarm / staff unable to silence alarm
Some room comfort issues (hard pillows, synthetic duvets, small fridge)
Occasional housekeeping/service lapses (room not fully made, worn towels); perceived high price

Categories

Cleanliness
8.2
Rooms frequently described as neat and clean; one report the room wasn’t completely made on arrival and some guests noted worn towels.
Service
8
Staff are generally friendly and helpful (breakfast service, parking assistance), but there were notable failures in communication during a fire alarm and an instance of a missing baby cot.
Location
9.5
Repeatedly praised as central and excellent — next to the station, close to tram/bus/metro and city centre; consistently a strong positive.
Room Quality
7.4
Mixed: attractive and well laid-out rooms for many, but issues with noise/soundproofing, hard pillows, synthetic (too warm) duvets, narrow passages and small fridges; some connecting doors hard to operate.
Amenities
8.7
Good breakfast offering, hot showers and helpful parking arrangements praised; minor negatives include small fridges and occasional lack of requested items (baby bed).
Value for Money
7.8
One review explicitly called the hotel too expensive for its quality; overall value seen as mixed given strong location and breakfast but some room/comfort shortcomings.
Food and Beverage
8.4
Breakfast repeatedly described as very good and varied; however a kitchen incident (burnt bacon) caused a false fire alarm, showing an operational lapse.
Overall Experience
8.4
Generally pleasant stays thanks to location, friendly staff and good breakfast, though disturbances (noise, alarms) and occasional service lapses tempered some visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:05

Property Description

Stylish Boutique Hotel Experience
Hotel Indigo Antwerp - City Centre offers 82 meticulously designed rooms with modern luxury features like Espresso coffee machines, flat-screen TVs, and walk-in showers. Enjoy the exquisite MOOOI toiletries and complimentary Wi-Fi for a seamless stay.

Inviting Dining Haven
Embark on a culinary journey at our dining haven with an enticing American breakfast buffet and expertly crafted dishes. Experience unique 'sharing' plates paired with fine wine or Belgian beer, all prepared in an open kitchen blending tradition with innovation.

Prime Location and Convenience
Located steps away from major attractions and Antwerp Central Station, our hotel offers easy access to Q-Park Astrid for parking convenience. Immerse yourself in the city's charm with a stay at Hotel Indigo Antwerp - City Centre.

Book now for an unforgettable Antwerp experience at Hotel Indigo Antwerp - City Centre. Your adventure awaits!

Important information:

This hotel is a proud owner of the Green Key Certificate. The Green Key award is the leading standard for excellence in the field of environmental responsibility and sustainable operation within the tourism industry.

Kick start your day in our hotel with an extensive breakfast buffet provided by Queen A's kitchen. Enjoy the savoring bites or local beverages in our bar.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ANR

Location

Guest Reviews

8.3
Based on 3164 reviews
Cleanliness: 8.2
Service: 8
Location: 9.5
Room Quality: 7.4
Amenities: 8.7
Value for Money: 7.8
Food and Beverage: 8.4
Overall Experience: 8.4
B
Brecht • couple • be
8
2026-10-31 • via Nuitee
S
sanne • solo_traveller • nl
2
Onrustig aan de straatkant. Veel lawaai
Pros:

Kamer ziet er netjes uit

Cons:

Aan de kant van het plein echt hele nacht geschreeuw buiten. En om 07:00 uur schoonmakers buiten met veel lawaai

2026-10-31 • via Nuitee
A
ALI FURKAN • couple • tr
10
2026-10-30 • via Nuitee
M
Marc • extended_group • be
8
Pros:

Chambre très belles. Propres. Personnel TB. Petites attentions en chambre appréciées. Hôtel central.

Cons:

Chambres 404 et 405. Une des deux chambre a son châssis qui ne ferme pas assez bien et laisse passer le bruit ++. Lorsqu’on appuie sur le bord le bruit s’atténue. L’autre chambre c’est ok. Dommage…

2026-10-30 • via Nuitee
A
Arjen • family_with_children • nl
9
Heerlijk verblijf op een top locatie.
Pros:

Personeel was zeer vriendelijk, zeker tijdens het ontbijt. Het ontbijt was ook erg goed verzorgd, de kinderen vonden het heerlijk. Het was heel fijn om twee kamers naast elkaar te krijgen. Dit was goed geregeld.

Cons:

Twee kleine dingen hadden beter gekund:
- de tussendeuren tussen onze twee kamers konden heel moeilijk open, vanwege de positie van het bed en de andere meubels
- we hadden geen babybedje. Dat had ik blijkbaar niet goed aangegeven en toen ik er naar vroeg was het niet beschikbaar. Op zich had men dat kunnen halen uit onze communicatie/leeftijd

2026-10-28 • via Nuitee
C
Caroline • family_with_children • nl
9
Pros:

Comfortabel hotel op toplocatie met een smaakvolle inrichting.

Cons:

Het beddengoed. Kussen te hard en dekbed synthetisch dus heel warm.

2026-10-27 • via Nuitee
M
Manuela • couple • it
10
2026-10-27 • via Nuitee
M
martine • family_with_children • fr
6
Très moyen mais Hotel bien situé et trop cher pour la qualité de l’hôtel
Pros:

L’emplacement de l’hôtel - central

Cons:

La chambre n’était complètement faite à l’arrivée et malgré notre demande pas faite le deuxième jour

2026-10-27 • via Nuitee
V
Vincent Alberti • family_with_children • nl
8
Pleasant stay, but poor communication during a fire alarm
Pros:

I stayed for two nights at Hotel Indigo Antwerp – City Centre last weekend. The welcome was friendly, the breakfast was good, and the location is excellent.

Cons:

The rooms could be better soundproofed: I could hear noise from neighbouring rooms, as well as police sirens outside, despite staying on the seventh floor.

Unfortunately, a fire alarm went off at 6:00 am on Sunday morning. Everyone had to evacuate using the stairs, and all guests gathered in the lobby. Naturally, a fire alarm must be taken seriously, but there was no communication from the hotel staff.

We had to find out for ourselves that it was a false alarm caused by burnt bacon in the kitchen. No explanation was provided while we waited, and nobody told us when we could return to our rooms. After approximately fifteen minutes in the lobby, we had to walk back upstairs because the lifts were still out of service. Getting back to the seventh floor was quite a climb.

There is a lot to like about this hotel, but during an incident like this, clear information and guidance from staff are essential. Unfortunately, both were missing, which put a damper on an otherwise pleasant stay.

2026-10-26 • via Nuitee
I
Inge Inez • family_with_children • nl
8
Fijn hotel en fijne kamer
Pros:

Locatie en inrichting waren heel goed

Cons:

Handdoeken beetje oud en versleten

2026-10-25 • via Nuitee
W
Walther • family_with_children • de
9
2026-10-25 • via Nuitee
L
Linda • family_with_children • nl
8
Top hotel op goeie locatie en lekker ontbijt
Pros:

Locatie is top. Kamers zijn prima. Goed ingedeeld. Overal is aan gedacht. Ontbijt was ook heel lekker.

Cons:

Het brandalarm ging om 6 uur af, maar dat kwam door een andere gast en de medewerker wist niet hoe het alarm uit te zetten dus deze bleef afgaan. Iedereen stond dus om 6 uur beneden.

2026-10-25 • via Nuitee
G
Guillaume • family_with_children • be
9
Pros:

Uitstekende ligging, vlakbij station, tram/bus/metro, deelfietsen. Proxy Delhaize net naast hotel. Ik had een ruime kamer met zicht op het koningin Astrid plein. Ruim ontbijt. Geen geluidsoverlast.

Cons:

Frigo zou iets groter mogen zijn. Doorgang tussen bed en muur is wat klein.

2026-10-25 • via Nuitee
W
Wolfgang • couple • de
9
2026-10-23 • via Nuitee
C
Charlene • couple • nl
10
Super tof en leuk
Pros:

Heel leuk en ruimtelijke ingericht !
Locatie was perfect naast het station en je wandelt zo naar het centrum
Personeel was super vriendelijk en meedenkend! Ontbijt was heerlijk en zeer gevarieerd

Cons:

Enkel positieve punten

2026-10-22 • via Nuitee
M
Myriam • extended_group • be
8
2026-10-22 • via Nuitee
O
Oscar • family_with_children • nl
9
Pros:

Hot showers, modern hotel, friendly staff. Helped us get a safe parking space for our motorcycles in a nearby garage. (Book in advance!)

Cons:

A little noisy on both sides. But doable.

2026-10-21 • via Nuitee
M
Melissa • family_with_children • nl
9
Perfecte locatie voor een citytrip
Pros:

Gezellig ingericht, locatie heel dicht bij het station.
Heerlijk en uitgebreid ontbijt en heel vriendelijk personeel. Ze hebben mijn dochter enorm verrast voor haar verjaardag, echt geweldig.

We hadden lekkage in de badkamer. Dat kan overal gebeuren natuurlijk. Het gaat erom hoe je het oplost en dat was top. We kregen direct een andere kamer aangeboden en mochten kiezen welk uitzicht we wilden.

Cons:

-

2026-10-21 • via Nuitee
M
Marius • solo_traveller • de
1
2026-10-20 • via Nuitee
M
Matthias • couple • gb
4
Overall disappointing
Pros:

Helpful and friendly staff, good location

Cons:

Room was tiny for 2 people, noise from corridor very audible, poor tea selection and no proper mugs in room, uncomfortable bed

2026-10-20 • via Nuitee