Sofitel Beijing Central

Hotel Facilities (Bar and restaurant) and Cleanliness

Very poor experience. Should have trusted the negative review. At most 3 stars hotel. The room was old which is not really a problem if it is maintained well. But this is not the case, bed was sunken, thermostat was so warm causing the room 27 deg C. Asked for fan, they said all fans were sent out so no more available. As an elite Accor Plus member, this is really falling short of the experience and standard.

Location is nearby everything to do in Beijing . Service recovery was great when dealing with my feedback on warm rooms due to no aircon during winter. Cleaning was great

La verdad es que son muy amables perooooo increíblemente vean los detalles de la habitación …muy mal

The truth is, they are very friendly, but... incredibly, look at the details of the room...horrible

I want to express my gratitude to Ms Sophia Huang (王丽娜）for her excellent service making my business trip a memorable one. The room is clean and with spectacular views, spacious and modern.

It’s not far from Tai Koo Li, a major shopping centre with lots of restaurants and shops.

Some nice local restaurants nearby as well.
All in all, a great choice!

Everything was well

Good overall, walkable to metro, furnishing needs a bit of touch up.

整體質感很好，可惜周遭有點無聊，不過有便利店，然後距離建國門地鐵站很近

The hotel is a bit outdated with some marks on the wall of rooms. The lighting control panel is not fully fuctional too

I should have read the reviews beforehand. This Sofitel is definitely the worst Sofitel I've ever been to. Very young, overworked and also sick staff where no one really spoke English. The rooms all smelt of stale and cold smoke, the hotel as a whole is completely run down. The stairs to the breakfast room because it rained in there.
There was only one umbrella per room. There were more umbrellas at reception, but not enough for our group.
Sofitel is not doing itself any favours as a brand by leaving such hotels in the chain, as it damages the brand as such.
There are many better alternatives in this price category in Beijing.

We stayed at Sofitel Beijing Central for 4 nights, we had the Luxury Room with Club access meaning we had breakfast, afternoon drinks and happy hour (a buffet and drinks). The room itself was great, really comfortable and spacious with a great bath tub. As for location this was also great taking around 20 minutes in a taxi to get to the Forbidden City and 30 minutes to Beijing Nan or Beijing Xi railway stations. I really think this hotel is an excellent choice for your Beijing stay and I would recommend it to anyone.

The hotel is a bit dated and location wise not as convenient as others which have connecting malls, with the same price range. Can see torn wall papers and scratched bed frame. The round sofa was far from comfortable.

The hotel is nice and the staff are kind, always trying to help, but communication can be difficult since very few of them speak english. Compared to Shanghai, it was noticeable that much less english is spoken in the city.

Location is not the most convenien: going to the Forbidden City or joining a Great Wall tour always required taking a taxi.

One thing to note is that the hotel feels a bit less organized than others I’ve stayed in. For example, during our stay the city went into a sort of lockdown due to rehearsals for the Chinese military parade, but the hotel gave no prior notice and reception did not provide clear answers. We even had a guard on our very floor and none one told us.

Overall, friendly service but with room for improvement in organization and communication.

It was my first time back in Beijing after more than two decades, and Sofitel made it extremely comfortable. A free room upgrade to a higher floor, great room (with Lanvin amenities), friendly staff and very well stocked gym with techno gym equipment, I was set for a great stay. However a couple of things to note, 1. while it is within walking distance from the metro station, there wasn't much in the area. 2. Google maps doesn't work in China, so finding the hotel using Google maps can be slightly tricky because the hotel's signage is quite low key. 3. From a safety perspective, I left weights that didn't have a proper storage spot on the floor. However, a gym staff who came by to tidy up the gym moved it to any open spot on the rack, and told me to stack it. While I followed the ask, I wouldn't recommend it as it has a higher risk of falling and landing on someone's feet. Also, having weights randomly placed on the rack makes it look really messy.

Good location. Can get noisy with the other guests

The hitel is situated at the city centre, 10 minutes walk to a Metro Station, easily access to many famous attractions. Room spacious and clean, bed comfortable. All in all, a cost effective accommodation at reasonable price. I stayed at this hotel for 5 nights and had my breakfast in the all day dining restaurant on B1 of the hotel. I fully appreciate the excellent service of Jimmy, very nice, polite and helpful. Appreciated if management would convey my thank you to him.

Nothing

Very nicely designed rooms

Not a bad hotel but dont think its up to Sofitel standards. A bit older than it seems by the pictures shown. Bedroom was ok but again not great. No coffee machine in the room, furnishings a bit old. Staff was mixed with some very nice people and some not so much. Again not a bad hotel but not great as I was expecting from a 5 star Sofitel.