Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent location (close to pubs, sightseeing bus, central attractions)
Friendly and helpful staff in most reviews
Clean, modern rooms with comfortable beds and large bathrooms
Good breakfast with hot options available
Quiet, safe area and convenient lift access
Cons:
Paid parking and some concerns about parking security
Occasional service hiccups (reception delay, lift outage)
Breakfast service sometimes chaotic; limited beverage options
Amenities gaps (bar closed at times, limited crockery/cutlery in apartments)
Occasional room issues (small bed when requested large, AC noise, intermittent hot water)

Categories

Cleanliness
8.6
Rooms repeatedly described as clean and modern; several guests noted well-kept bathrooms and overall tidy accommodation, though a few mentioned small housekeeping lapses (towels not neatly folded, bench tops not wiped).
Service
8.3
Staff are frequently praised as friendly and excellent in multiple reviews; one report of an unpleasant receptionist and isolated issues (lift out of service) slightly temper an otherwise strong service impression.
Location
8.7
Many guests highlight an excellent, convenient location (close to pubs, sightseeing bus stop, safe/quiet area); a small number noted event-related transport disruptions or less-desirable immediate surroundings during the Fleadh.
Room Quality
8.4
Rooms described as spacious with comfortable beds and large bathrooms for many guests; a few specific issues reported (requested large double not provided, small bed, AC unit/noise outside window, intermittent hot water).
Amenities
7.4
Mixed notes: lift access praised, but guests mention paid parking (and some security concerns), bar closures, limited crockery/cutlery in apartments and few late-night dining options — overall amenities are functional but with noticeable gaps.
Value for Money
7.6
Perceived value lowered by additional charges (paid parking) and occasional service hiccups; room quality and included breakfast generally support a positive value impression but extras reduce the score.
Food and Beverage
8.2
Breakfast is often praised (good choice, hot dishes available) and food described as delicious by several guests; some found breakfast service chaotic or noted limited beverage options (no smoothies) and scarce late-night dining choices.
Overall Experience
8.4
Overall sentiment is positive with many 'excellent' or highly recommended stays and repeat guests; isolated negatives (parking costs, occasional staff/reception issues, small room/bed problems) temper an otherwise strong guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-11 16:00

Property Description

Luxurious Accommodations
The Malone offers 71 stylish luxury rooms and 3 self-catering apartments, all elegantly decorated in modern colors. Each room features flat-screen TVs, work desks, and complimentary Wi-Fi access for a comfortable stay.

Dining Excellence
Indulge in a culinary experience at the Gallery restaurant, serving elegant local Irish cuisine with top-notch service. For a more casual setting, head to The Greyhound, a modern Irish pub offering the best pint of Guinness and a wide selection of delicious pub food.

Prime Location
Located in South Belfast’s historic Queen’s University Quarter, The Malone is within walking distance of the Ulster Museum, Belfast’s Botanic Gardens, and just a short distance from the city center. With complimentary car parking and easy access to the City Sightseeing bus, exploring the city is convenient for our guests.

Book your stay at The Malone for a luxurious and convenient experience in Belfast.

Important information:

When booking 8 rooms or more, different policies and additional supplements may apply.

Please note that the Malone 37 - Budget Apartment doesn't have parking or WiFi.

When booking 3 rooms or more, different policies and additional supplements may apply.This property might host on-site functions, so noise may be audible in some rooms.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BFS

Location

Guest Reviews

8.2
Based on 4918 reviews
Cleanliness: 8.6
Service: 8.3
Location: 8.7
Room Quality: 8.4
Amenities: 7.4
Value for Money: 7.6
Food and Beverage: 8.2
Overall Experience: 8.4
P
Peter • couple • gb
9
Good value
Pros:

Excellent breakfast. Great value. Staff very helpful and obliging

Cons:

The smell of the hallway carpets on our floor was not very nice.

2026-11-07 • via Nuitee
O
Orla • solo_traveller • gb
9
2026-11-07 • via Nuitee
L
Liam • solo_traveller • gb
9
A great value stay in a nice hotel
Pros:

Great central location. Staff very friendly and attentive particularly Tony during breakfast.

Cons:

All good!

2026-11-07 • via Nuitee
C
Carol7254 • couple • ie
8
Pros:

Lovely room, good location. Staff very helpful. Wasn't obvious when booking that apartment is nearby with no on site parking which didn't suit our party due to mobility and staff moved us into the hotel. Lovely food, bit pricey for lite bite portions.

Cons:

Steps from rear car park into hotel is a pity. Thankful our party uses mobility aid that is not a wheelchair so we could navigate the steps from the blue badge space.

2026-11-07 • via Nuitee
J
Joanne • couple • gb
8
Lovely short stay,very friendly,helpful staff,breakfast was excellent with lots of choice
Pros:

The breakfast was amazing

Cons:

The room was too hot with no air conditioning or a fan provided.

2026-11-07 • via Nuitee
L
Lucas • couple • ie
10
Hotel super aconchegante
Pros:

Uma equipe super competente e prestativa. Café da manhã delicioso e o hotel super aconchegante.

Cons:

Nenhuma reclamação para isso. Tudo foi bem perfeito.

2026-11-07 • via Nuitee
J
Jacinta • couple • gb
10
2026-11-07 • via Nuitee
A
Annette • couple • gb
6
Lovely welcome from Conor at front desk so friendly but sadly no hot water on sat
Pros:

Comfortable bed
Clean

Cons:

Lady at front desk had a face like a smacked arse
She clearly didn’t want to be there

2026-11-06 • via Nuitee
J
Jacqueline • family_with_children • ie
7
Pros:

The location. The free water and nice toiletries. Room size..breakfast was good. Nice reception area with nice seating..clean and tidy..25 % off food if you did ecco no room change.. which helped towards expensive evening meal for family..

Cons:

Some of the staff not very friendly. No smiles or welcome in bar area. The cover on duvet was not fresh and stained...smell of sewage from shower which entered the whole bedroom.. very bad smell..cold room had to turn on at radiators and then it would switch off in night....no kettle to boil water for tea..noise from downstairs from the music and loud people at venues. Which was hard to sleep.. not keeping reserve table for evening meal in bar...after booking early..

2026-11-06 • via Nuitee
M
Martin • couple • gb
2
Pros:

Nothing

2026-11-06 • via Nuitee
J
Jake • couple • ie
10
2026-11-05 • via Nuitee
H
Hayley • couple • gb
10
Will definitely be back it was that good
Pros:

The room was beautiful and the bed was absolutely comfortable. Staff was so helpful and amazing. Definitely be back again.

Also the breakfast was so tasty

2026-11-05 • via Nuitee
C
Caren • family_with_children • gb
9
Pros:

Excellent staff on front desk very accommodating

Cons:

Nothing

2026-11-04 • via Nuitee
C
Carol • family_with_children • ie
9
Pros:

The hotel is in a nice location and the room was lovely and spacious. Beds were comfortable.
The young man on reception was extremely welcoming and friendly.

Cons:

The fact that you have to pay extra for the car park

2026-11-04 • via Nuitee
D
Danielle • solo_traveller • ie
10
2026-11-03 • via Nuitee
H
House • family_with_children • gb
10
2026-11-03 • via Nuitee
A
ann marie • solo_traveller • gb
9
Relaxing environment
Pros:

There was a nice ambience about the place. Staff were friendly. It was in a very handy location. The room was excellent-comfortable, warm&beautiful bathroom. Plenty of choice at breakfast.

Cons:

The food in the bar was nice but a but pricey

2026-11-03 • via Nuitee
P
Patrick Mc Colgan • couple • gb
9
Pros:

Fantastic. Excellent location. Staff friendly and very helpful. Breakfast perfect.

Cons:

Churlish, but shower heat adjuster not working. Plus, only 1 glass n 2 cups in kitchen. Did not impact on fantastic experience.

2026-11-03 • via Nuitee
M
Mc Glynn • couple • ie
8
I would highly recommend this hotel and will certainly stay again
Pros:

Breakfast was beautiful. Location lovely and quite

Cons:

We were in a room on the 3rd floor with a sloping ceiling and as my husband is 6ft 3ins he has
a few head bangs. I would certainly notify the hotel in the future of this to ensure we get a
room on a different floor to avoid this problem.

2026-11-03 • via Nuitee
A
Ainhoa • couple • ie
8
Staff & location was excellent 👍🏻 and because of that I would be back
Pros:

The property was really nice and location great but the best where all the Staff 10/10 for the staff

Cons:

Water problem

2026-11-02 • via Nuitee