Graben Hotel

Hotels
8.4 (2851 reviews)
Dorotheergasse 3 , Vienna , at
+43151215310

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
7.65
Some reviews indicated issues with room cleanliness, such as half-cleaned rooms.
Service
9.15
Most reviews highlighted friendly and helpful staff.
Location
9.15
Multiple reviews praised the excellent and central location of the hotel.
Room Quality
7.65
Some rooms were described as small and had issues with heating.
Amenities
8.65
General amenities were noted as adequate, but improvements could be made.
Value for Money
8.15
Good value was mentioned, especially considering pricing in the area.
Food and Beverage
8.15
The breakfast received positive remarks, but some reviews indicated it could be improved.
Overall Experience
8.65
Overall sentiment was positive, though some guests had serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:30

Property Description

Historic Charm: Dating back to the late 18th century, the Graben Hotel exudes historic charm in the heart of Vienna's elegant Graben shopping street.

Italian Dining Experience: Indulge in the flavors of Italy at the traditional Trattoria Santo Stefano within the hotel, offering a culinary experience to remember.

Prime Location: With St. Stephen’s Cathedral and Stephansplatz Underground Station just a 2-minute walk away, the Graben Hotel offers unparalleled convenience for exploring Vienna.

Experience the historic charm, exquisite dining, and prime location of Graben Hotel in Vienna. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 39 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2851 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
V
Viktoriia • solo_traveller • de
10
Залюбки повернуся знову
Pros:

Розташування чудове, персонал привітний, допомагає, якщо є додаткові прохання. Дуже чисто.
Професійна робота персоналу. Все сподобалося.

Cons:

У номері не вистачало холодильника маленького

2026-07-12 • via Nuitee
N
Nick • solo_traveller • gb
8
Metres away from Stephansplatz U station.
Pros:

Location is amazing. Very quiet. Good shower

Cons:

The lift broke, 6 flights of stairs in summer temperatures wasn't fun. Only 1 lift for guest.

2026-07-11 • via Nuitee
Y
Yaron • solo_traveller • il
9
Pros:

Location, very quiet, very clean, comfortable beds

2026-07-11 • via Nuitee
C
chris • couple • gb
6
2026-07-11 • via Nuitee
C
Coppetti • couple • it
7
Pros:

Niente

Cons:

Dimensioni della stanza Non era chiaro sul sito la distanza e scomodità del parcheggio.

2026-07-10 • via Nuitee
G
Georges • solo_traveller • ae
5
2026-07-10 • via Nuitee
F
Flannery • couple • ca
8
I was happy with the experience
Pros:

Location is amazing and everything was very clean

Cons:

Room is smaller than I expected with bathroom door hitting my bed it was a tight squeeze

2026-07-09 • via Nuitee
L
Lydia • extended_group • ch
8
Pros:

Die Lage direkt in der Stadt macht es sehr komfortabel

Cons:

Das Frühstück für 27€ ist schon teuer.

2026-07-07 • via Nuitee
K
Kevin • couple • us
9
Excellent
Pros:

Great hotel with amazing location!

2026-07-07 • via Nuitee
A
Acar • couple • tr
9
Güzeldi
Pros:

Konum

Cons:

Oda büyüklüğü

2026-07-06 • via Nuitee
R
Rayna • couple • gb
8
2026-07-06 • via Nuitee
F
Francesco • solo_traveller • it
10
2026-07-06 • via Nuitee
R
Roberto • couple • co
9
2026-07-05 • via Nuitee
M
Maxim • solo_traveller • de
9
Pros:

Sehr zentral Lage und trotzdem ruhig

2026-07-05 • via Nuitee
J
Janelle • couple • au
8
A wonderful central location, with friendly helpful staff
Pros:

Fabulous location, great breakfast made to order. The breakfast staff where outstanding

2026-07-05 • via Nuitee
Z
ZACHARY • solo_traveller • us
10
2026-07-04 • via Nuitee
C
C.Drees • solo_traveller • de
10
Pros:

Die Lage ist genial. Einkaufsstraßen, der Stephansdom, Sehenswürdigkeiten, 🚆 Ein traditionelles Hotel wie angegeben ist. Der Service ist sehr gut. Für einen City Aufenthalt genial.

2026-07-03 • via Nuitee
Z
Zhanara • extended_group • kz
10
Разнообразить завтраки
Pros:

Отличное расположение, вблизи всех основных достопримечательностей, очень компактный отель, вежливый персонал, на первом этаже имеется траттория.

Cons:

Тесные номера, особенно санузлы.

2026-07-02 • via Nuitee
C
Catherine • solo_traveller • us
10
2026-07-02 • via Nuitee
H
Haitham • solo_traveller • gb
7
2026-06-30 • via Nuitee