Graben Hotel

Hotels
8.4 (2937 reviews)
Dorotheergasse 3 , Vienna , at
+43 1 51215310

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
7.65
Some reviews indicated issues with room cleanliness, such as half-cleaned rooms.
Service
9.15
Most reviews highlighted friendly and helpful staff.
Location
9.15
Multiple reviews praised the excellent and central location of the hotel.
Room Quality
7.65
Some rooms were described as small and had issues with heating.
Amenities
8.65
General amenities were noted as adequate, but improvements could be made.
Value for Money
8.15
Good value was mentioned, especially considering pricing in the area.
Food and Beverage
8.15
The breakfast received positive remarks, but some reviews indicated it could be improved.
Overall Experience
8.65
Overall sentiment was positive, though some guests had serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:30

Property Description

Historic Charm: Dating back to the late 18th century, the Graben Hotel exudes historic charm in the heart of Vienna's elegant Graben shopping street.

Italian Dining Experience: Indulge in the flavors of Italy at the traditional Trattoria Santo Stefano within the hotel, offering a culinary experience to remember.

Prime Location: With St. Stephen’s Cathedral and Stephansplatz Underground Station just a 2-minute walk away, the Graben Hotel offers unparalleled convenience for exploring Vienna.

Experience the historic charm, exquisite dining, and prime location of Graben Hotel in Vienna. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.4
Based on 2937 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
T
Tony • extended_group • au
10
2026-08-15 • via Nuitee
R
Renata Rouze • couple • br
8
Bom custo benefício para primeira vez em Viena
Pros:

Muito bem localizado para quem vai a primeira vez para Viena.

Cons:

Particularmente achei o banheiro, apesar de reformado, um pouco estreito e o quarto tinha um odor de cigarro.

2026-08-14 • via Nuitee
S
Saad • couple • sa
8
Pros:

قربه من ساحة اسطفان والتسوق

Cons:

ضيق الغرفه

2026-08-14 • via Nuitee
A
ATSUMO • solo_traveller • jp
10
また、利用したいです
Pros:

ウィーンの中心に立地し、大半の観光スポットは、歩いて行くことが出来ます。朝食も、良い雰囲気で、ゆっくり出来ました。

Cons:

ありません

2026-08-14 • via Nuitee
P
Peter • extended_group • at
9
Es könnte nicht besser sein!
Pros:

Ausgezeichnetes Frühstück. Freundliches Personal.Top Lage.

2026-08-11 • via Nuitee
M
Mª • solo_traveller • es
9
Excepcional
Pros:

La ubicación

2026-08-11 • via Nuitee
A
Anne • solo_traveller • no
9
Pros:

Veldig bra beliggenhet, fine rom, hyggelig betjening

2026-08-11 • via Nuitee
S
Samuele • couple • it
10
2026-08-10 • via Nuitee
C
Céline • solo_traveller • ch
8
Pros:

L’emplacement

Cons:

Le bruit

2026-08-09 • via Nuitee
P
Patrizia • extended_group • it
10
Bellissima esperienza
Pros:

Posizione centralissima. Il più delle cose lo abbiamo fatto a piedi. Stanze confortevoli e pulite e personale gentile e disponibile

2026-08-09 • via Nuitee
T
Tony • solo_traveller • gb
10
2026-08-09 • via Nuitee
M
Mirosław • solo_traveller • pl
10
Pros:

Świetne położenie. Zadbane pokoje, miła i uczynna obsługa na recepcji

Cons:

Wszystko było w porządku

2026-08-08 • via Nuitee
A
almudena • solo_traveller • es
9
Pros:

Ubicación.

2026-08-07 • via Nuitee
D
Dorothea • couple • de
9
Super Lage
Pros:

Super Lage, freundliches Personal

Cons:

Frühstück ok, Rührei könnte aber aus echten Eiern sein und nicht aus der Tüte

2026-08-07 • via Nuitee
H
Henrik • family_with_children • se
9
Utmärkt läge med kanon aircondition och med vänlig och hjälpsam personal
Pros:

Läget. Airconditon fungerade utmärkt.

Cons:

Frukosten kunde varit mer bacon, mer yoghurt med och skivad färsk frukt. Saknade pannkakor.

2026-08-07 • via Nuitee
P
Planca • solo_traveller • it
10
Pros:

L'ambiente,
La pazienza del personale
L'ottimo cibo della trattoria
La posizione vicinissima alle principali attrazioni

Cons:

Chiedere trenta euro in contanti per le bevande nel frigo bar in camera e poi non restituirli in contanti, ma scalando dal conto.sarebbe meglio aggiungere al conto il costo di quello consumato.

2026-08-07 • via Nuitee
R
Renata • solo_traveller • de
8
2026-08-06 • via Nuitee
F
Florencia • extended_group • hu
10
2026-08-06 • via Nuitee
A
ALANOD • couple • sa
10
Pros:

موقع الفندق و الإفطار كان جميل

2026-08-06 • via Nuitee
F
Francisco Javier • couple • es
10
Amabilidad y perfecta ubicación
Pros:

Ubicación excelente. El personal muy amable

2026-08-06 • via Nuitee