Graben Hotel

Hotels
8.4 (2744 reviews)
Dorotheergasse 3 , Vienna , at

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Heating problems

Categories

Cleanliness
7.65
Some reviews indicated issues with room cleanliness, such as half-cleaned rooms.
Service
9.15
Most reviews highlighted friendly and helpful staff.
Location
9.15
Multiple reviews praised the excellent and central location of the hotel.
Room Quality
7.65
Some rooms were described as small and had issues with heating.
Amenities
8.65
General amenities were noted as adequate, but improvements could be made.
Value for Money
8.15
Good value was mentioned, especially considering pricing in the area.
Food and Beverage
8.15
The breakfast received positive remarks, but some reviews indicated it could be improved.
Overall Experience
8.65
Overall sentiment was positive, though some guests had serious concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:30

Property Description

Historic Charm: Dating back to the late 18th century, the Graben Hotel exudes historic charm in the heart of Vienna's elegant Graben shopping street.

Italian Dining Experience: Indulge in the flavors of Italy at the traditional Trattoria Santo Stefano within the hotel, offering a culinary experience to remember.

Prime Location: With St. Stephen’s Cathedral and Stephansplatz Underground Station just a 2-minute walk away, the Graben Hotel offers unparalleled convenience for exploring Vienna.

Experience the historic charm, exquisite dining, and prime location of Graben Hotel in Vienna. Book now for an unforgettable stay!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 39 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 70 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2744 reviews
Cleanliness: 7.65
Service: 9.15
Location: 9.15
Room Quality: 7.65
Amenities: 8.65
Value for Money: 8.15
Food and Beverage: 8.15
Overall Experience: 8.65
N
Natalia • solo_traveller • pl
9
2026-05-09 • via Nuitee
G
Gisele • solo_traveller • br
10
Muito boa
Pros:

8

Cons:

Instalação um pouco antiga com chave para abrir quarto

2026-05-08 • via Nuitee
M
Mike • solo_traveller • gb
9
Hotel Excelelnt. Booking.com extremely bad.
Pros:

All excellent

Cons:

I booked one extra night from my origianl booking (4 nights instead of 3) and Booking.com doubled the price for no apparent reason Euros 250 for one extra night was a rip-off

2026-05-08 • via Nuitee
T
Todor • extended_group • rs
9
2026-05-07 • via Nuitee
S
Stefan_59 • solo_traveller • ch
8
2026-05-07 • via Nuitee
M
Michele • couple • it
8
2026-05-07 • via Nuitee
A
Aybars • couple • tr
9
2026-05-07 • via Nuitee
A
AZAMAT • couple • kz
1
2026-05-06 • via Nuitee
M
Michael • extended_group • de
7
Pros:

Lage sehr gut
Frühstück ok aber teuer
Zimmer klein

Cons:

Klimaanlage funktioniert nicht
Parkplatz 10 min entfernt und sehr teuer

2026-05-06 • via Nuitee
C
Carolina • solo_traveller • gb
7
Hotel práctico cerca de todo.
Pros:

La ubicación. Desayuno bueno. La habitación no era ruidosa a pesar de estar en una zona muy concurrida.

Cons:

Está un poco antiguo decorado habría que modernizarlo. Me parecieron muy antipáticos todos los que estaban en la recepción. Cómo si dar información al huésped fuera un favor.

2026-05-04 • via Nuitee
A
Angeliki • extended_group • gr
10
2026-05-03 • via Nuitee
K
Ken • solo_traveller • jp
10
The staff were all very kind. The breakfast was very delicious. The service from the staff at the breakfast area was esp
Pros:

clean

2026-05-03 • via Nuitee
S
Sergiu • family_with_children • ro
8
Pros:

Amplasarea hotelului, curățenia.

Cons:

Camera foarte mică, parcarea departe de hotel, deși în anunț pe booking era trecută parcare cu valet. Există o parcare apropiată, aproximativ 350 metri, însă nu în relații contractuale cu hotelul, dar se poate utiliza contra cost.

2026-05-02 • via Nuitee
P
Patrick • extended_group • be
9
Het was een zeer aangenaam verblijf
Pros:

De ligging

Cons:

niets

2026-04-30 • via Nuitee
D
David • couple • gb
9
2026-04-30 • via Nuitee
V
Virginie • solo_traveller • fr
10
Pros:

Un emplacement exceptionnel à la fois à proximité de tout et au calme !
L'ensemble du personnel était très sympathique et attentionné.
La chambre était parfaite.
Un super séjour à l'hôtel Graben !

2026-04-29 • via Nuitee
N
Nicole • solo_traveller • de
10
2026-04-26 • via Nuitee
A
Anton • extended_group • at
10
2026-04-25 • via Nuitee
D
Damenovska • family_with_children • lv
5
Pros:

Местоположение

Cons:

Мебель старая. Или в старинном духе. На любителя

2026-04-23 • via Nuitee
B
Branca • couple • pt
9
Ótima opção para quem pretende visitar a cidade a pé ! A tratoria também é boa, almoçamos uma pizza excelente
Pros:

Localização, limpeza, pequeno almoço e atendimento

Cons:

As obras que estavam a decorrer

2026-04-19 • via Nuitee