Homewood Suites by Hilton Tucson/St. Philip's Plaza Univ

It was so nice to have some space in my suite. Everything was neat & tidy, but a bit tired. My hotel room is definitely due for an update. The mattress felt worn on the side I slept on and the sofa was looking rather tired. But the location is fantastic and the price was reasonable. I'd stay there again, but hope the hotel is updated in the near future.

Everything was as it should be room wise and the breakfast was above par for a hotel of this class. Maybe the best feature is its location - it basically shares a parking lot with several good restaurants and a bakery / coffee shop.

The 3rd floor is a little run down compared to the ground to floor that we have stayed at before. Are the rooms worse when booked through a 3rd party? Bathroom was not clean and was lacking enough bath towels. The free breakfast was one of the better ones I've had. This stay was for a medical visit in Tucson, so a little disappointed overall this trip.

Only issue this time was whole hotel system was doing an update of the key card software so we were unable to get cards right away that opened our room but staff were so courteous and helpful to open doors and get us in as smoothly as possible.

Great location, restaurants in parking area, clean and friendly staff

Not great.

Nice place to stay a little far from downtown phoenix

We had a great time. All the employees were polite, experienced, knowledgeable and helpful. The room and hotel itself was very clean. We will definitely be back soon.

All was good

Room very clean and comfortable. A/C was a welcome relief from the scorching temperature outside. Breakfast was warm and plentiful.

The room was very nice and the staff was nice. The bed needs replaced. The shower flooded the bathroom and had to be towel dried everytime so we didn't slip and fall. The person above us paced the floor all night and kept us up. A dog in the next room barked at us everytime we sat to watch TV in the living room. I felt bad that he was all alone. The breakfast was good but a guest was slicking her fingers on all of the pastries in the case and sampling them by licking her fingers and moving on to the next pastery. I would stay again but might ask for a top florr room.

I had excellent service great breakfasts

I loved your pool and greatly liked the hot tub with working jets and pretty clean .... leaves some but still better than most. Exceptional nice staff. Towels and tp at request thank you . .texting in passenger seat dwith bumps. Thanks

I like the live entertainment right next door. The beautiful mosaics and gardens are a pleasure and the breakfast in the morning is full with a variety of delicious choices.

Convenient location and lovely area!

The property seems new/fresh but the room they sent us in was just vacated … dirty and not ready for us.

Glad we found this central location. Will return

I reserved this hotel due to the location and it really is a great spot. The staff is lovely and very accommodating. The room itself needed an air vent change (it was hairy and gross) and the A/C was so loud I opted to turn it off at night and be hot instead of be woken often. The road noise and hearing every step for the rooms above you indicates it's not well insulated. Breakfast was good and lots of options (including yummy Mexican food and chia pudding) and the area is walkable and cute. Bring ear plugs and grab a deal but I wouldn't reserve at full price.

I wanted to like this place simply for the amazing location but the negatives outweighed the positives. I booked a 2 queen suite but we were given a king suite. It was late when we checked in and I just wanted to go to sleep, so I didn't bother to request a change. The carpet was dirty and had stuff stuck on it, and the room just wasn't very clean. Came back late one night to a note that said the water would be shut off from 11PM-4AM. Our family had to hurry up and shower, and then the water was shut off 15 minutes early. In the morning, there was zero hot water available. They still served breakfast, which is a little concerning considering they couldn't wash anything with hot water. And finally, 2 days later, the hotel lost water completely and we were unable to shower before we left. I was credited Hilton Honors points, which is not even close to sufficient considering how expensive this place is. Save your money, stay somewhere else.
The positives were the pool area and location adjacent to St. Phillips Plaza. The restaurants and coffee shop in the area were great.

It was nice and quite the pool wasn’t crowded at all