Econo Lodge Downtown

Hotels
Choice Hotels International
3.8 (100 reviews)
715 W North Temple, Salt Lake City, Utah, 84116 , Salt Lake City , US

Facilities

Free WiFi
24-hour front desk
Luggage storage
Designated smoking area
Safe-deposit box at front desk
Multilingual staff
Wheelchair accessible parking
RV, bus, truck parking
Free self parking
Computer station
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Filthy rooms
Broken furniture
Unsafe environment
Poor maintenance
Extra cash deposit
Lack of cleanliness
Dysfunctional amenities
Bad customer service

Categories

Cleanliness
2
Guests repeatedly reported issues with cleanliness, highlighting filthy rooms and ignored cleaning requests.
Service
3.2
Although some guests found the staff friendly, numerous complaints about service and poor management were noted.
Location
4.5
While the location was appreciated for convenience, some guests felt unsafe due to the surrounding area.
Room Quality
2.3
Many guests encountered broken furniture, malfunctioning appliances, and overall poor room conditions.
Amenities
2.6
Reports of lacking amenities, including issues with hot water, showers, and insufficient facilities.
Value for Money
2.8
Several guests felt they did not receive value for their money due to the numerous problems encountered.
Food and Beverage
2
Complaints about poor breakfast selection and a lack of expected dining options marred the experience.
Overall Experience
2.4
Most guests had negative experiences, expressing dissatisfaction and recommending against staying at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 19:50

Property Description

Experience the ultimate blend of comfort and convenience at Econo Lodge Downtown, your home away from home in vibrant Salt Lake City!

Unparalleled Location
Situated in the heart of the city, our hotel places you just minutes away from top attractions like Temple Square, Vivint Arena, and the Salt Palace Convention Center. Enjoy easy access to shopping, dining, and cultural sites, all while being just a short drive from Salt Lake City International Airport.

Comfortable Accommodations
Choose from 121 inviting air-conditioned rooms equipped with LCD televisions and complimentary Wi-Fi. With cozy bedding and modern amenities, you'll feel right at home whether you're here for business or leisure.

Exceptional Amenities
Take advantage of our 24-hour front desk, a full-service business center, and on-site dry cleaning services to enhance your stay. Free self-parking ensures that your vehicle is always accessible when you need it.

Don’t miss the chance to enjoy a perfect getaway—book your stay at Econo Lodge Downtown today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SLC

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

3.8
Based on 100 reviews
Cleanliness: 2
Service: 3.2
Location: 4.5
Room Quality: 2.3
Amenities: 2.6
Value for Money: 2.8
Food and Beverage: 2
Overall Experience: 2.4
C
Christina family_with_children
4
Pros:

You definitely get what you pay for. Was looking for a place and not dishing out a ton of money and going for the cheaper property was not worth it. First room we got reeked heavily of cigarette smoke which is something since its a non-smoking place. Staff was amazing and we switched rooms no problem. Second room didnt smell thankfully. The place needs a major overhaul however. Broken lightswitch covers, sink barely drained after filling up quickly, stains all over the walls, not great. Had lamps that didnt work, one didn't even have a lightbulb in it or be plugged in. Had to unscrew the bulb from a lamp to turn it off. It served its purpose as a place to sleep but we ended up paying for another hotel for our second night. Im sure the place could be lovely but desperately needs updated and cleaned up.

2024-11-17 via Nuitee
M
Marshall partner
2
Pros:

Property was extremely run down & dirty. There were people walking around lingering staring at us unpacking our vehicle. Felt uncomfortable. We got in room was dirty & smelled, TV didn’t work, staff said would have it looked at, 1/12 hours later we told them to forget it. Get up to take showers & water didn’t work & looked liked it hadn’t worked for a long time! Would never stay in a place like that again! Worst place ever!

2024-10-15 via Nuitee
S
Shawn
2
Pros:

It was not explained to me that when I showed up to the property there would be a 100.00 dollar "cash only" deposit. Meaning that a debit card which is normally accepted by most vendors for services involving cash would not be accepted. So I paid for the room, tried to check jn, the lady behind the counter would not let me check in wven though I had my ID and debit card in my hand. I just left this hotel in an effort to resolve this matter without diaputomg charges. Not only was the lady behind the counter not wven mildly interested in resolving this issue, she rudely.dismissed.me as if I made some kind of mistake and it was my fault that their system cant process a cash payment like most systems. Horrible!!!!

2024-09-23 via Nuitee
V
Verified traveler
4
Pros:

Cheap, good connection to the green line tram and access to Mexican food. But the service and condition was poor. We were unexpectedly asked for 100 dollars in cash for security deposit on arrival, rooms were clean but in poor upkeep. Multiple lights, plug sockets etc didn’t work.

2024-09-21 via Nuitee
S
susan
4
Pros:

Staff were nice but the property looks nothing like the pictures!!! Very old and unkept. People loitering in the parking lot. Did not feel very safe in this area of town.

2024-09-07 via Nuitee
Y
Yamin family_with_children
2
Pros:

Checked in and checked out 5 min later

2024-08-22 via Nuitee
?
? family
2
Pros:

Oh, it was terrible experience. I arrived 8:30 pm but there was no staff in the office. I was waiting for the staff. 15 minutes. There were one homeless at the entrance and another suspicious guy in the parking. The manager was not in site. The staff called and asked the manager about room. I had a reservation for two beds but they had only one bed room left. I strongly suggest that do NOT stay in the hotel.

2024-08-12 via Nuitee
C
Conway
2
Worst Stay of My Life
Pros:

They have a mandatory $100 CASH deposit, tried to tell me that hotels.com card had been declined. When i finally got in the room, they door lock was broken. During the night, i found bedbugs and ants while i was trying to sleep. They only had decaffeinated coffee in the room. They didn't clean the room while i was staying for multiple days. The sink had a huge crack, the electrical cord on the air conditioner was taped together. The coffee maker was broken. The tv remotes had dead batteries. Thwre arw a lot of homeless people hanging out in the parking lot, it did not feel safe. I would never recommend this hotel, not even to my enemy.

2024-08-04 via Nuitee
B
Brittany
2
Pros:

Our bathroom was unclean when we check in- pee in the seat and hair all over the floor. Then we woke up to bed bugs. Ended our stay immediately

2024-07-21 via Nuitee
L
Lori
4
Scary
Pros:

The rest of the neighborhood is in the midst of gentrification. This property was scary--we took everything out of the car so nothing would tempt anyone. I was happiest when we left the property to go visit friends.
It started with a mandatory $100 cash deposit, with a handy ATM machine in the lobby. Luckily, I barely had 5 x $20 bills. They did refund it when I checked out at 6am, but I had to ring a bell for the overnight clerk.
With 102 degrees temp, the A/C barely worked and was very noisy. I didn't sleep a minute.
My son I should stay away from anything with Econo in the name...

2024-06-24 via Nuitee
V
Verified traveler
6
Pros:

Bathtub was awful...showerhead just bubbled (room 115) surroundings sketchy

2024-06-18 via Nuitee
D
Dylan
2
Pros:

Took over 30 minutes to get checked in. We were not informed by the property beforehand that there was a $100 cash only deposit, so we had to use the onsite ATM. Then we had to give the lady who checked me in all three of the ID’s of the people staying in the room. She then dropped my ID and had to use a toilet plunger to pick it up (hopefully it wasn’t used). Then we get to our room and there were dead bugs and stains all over the walls, a toilet that did not flush properly, and an A/c unit that did not blow cold air. We immediately checked out of the hotel, had to give them back the receipt given for the $100 cash deposit to get out deposit back and will never come back.
Would give 0/10 if possible.

2024-06-15 via Nuitee
J
Jennifer
2
So Horrible
Pros:

This was literally the worst hotel stay I've ever had in my entire life. Roaches in my room. The sheets were not clean. Had to barricade my room doors because they would not shut. Would not stay here. Ever. It was so crappy I checked out before midnight the same day I checked in

2024-06-15 via Nuitee
M
MATTHEW
2
Pros:

I’ve traveled the world .
This hotel needs to be closed

2024-06-07 via Nuitee
S
Shelly
8
Pros:

People were friendly, but the room walls and floors were filthy

2024-05-26 via Nuitee
V
Verified traveler
6
What to expect.
Pros:

It was under construction and things were a mess. You could not get into the office and had to use the window for transactions. Room was in need of repair and needed a new carpet. Hard getting in and out of the property. I think that after the construction is over it will be a nice place to stay.

2024-05-26 via Nuitee
M
Michael
2
Pros:

Worst service ever! Required cash only deposit, ATM was out of service. Disrespectful attitude! Literally said I can't help you, clost the slide door and walked away!

2024-05-25 via Nuitee
T
Timothy
2
Pros:

Hotel staff not helpful hotel run down a lot of repairs, room had mice living in it.

2024-05-19 via Nuitee
T
Tiffany family
4
Pros:

Dirty, holes in the wall, nothing worked, doors don't shut or lock properly, no amenities. no hot water for 3 days.

2024-05-14 via Nuitee
B
Brian
2
So Dirty and Nasty..
Pros:

This is the worse place I've ever stayed. I've stayed at other inexpensive hotel's at the last minute and they were all clean. When I arrived they asked for 100.00 deposit, I may have overlooked that when I purchased the room. The room was filthy and nasty. The bathroom wasn't really clean and their was still hair in the shower and on the floor from the last guest. I had a long drive so I did want to deal with it and just went to bed. Their was only one outlet available to plug in my phone which was in the bathroom. I left for the day and came back. The room was not cleaned, no clean towels, soap or shampoo. I went to the checkin counter and mentioned this to them. They told me if I wanted the room cleaned with towels and so, I that I had to request it. I was sent to house cleaning to pick up the items.
This is the only bad review that I have ever left. I'm trying to attach the pictures but the app isn't opening.

2024-05-05 via Nuitee