Renaissance Orlando Resort - Disney Springs Area

Staff is always pleasant

I had Marriott points, so we decided to fly down a day early and stay here. The hotel is in a good location and we easily walked to Disney Springs. Staff were friendly. We were placed on the first floor WAY down two long hallways. I'm not sure if it was because of it being a free night or just our luck. The room appeared to be clean and we had a nice view of the parking lot :) The shower was out of bodywash and there was something questionable on the inside of the shower curtain. My husband thought it might've been a booger, but I was leaning more towards poop. I don't think the maid could've seen it, but when I told the front desk girl she didn't seem to care. I do not like how housekeeping knocks on your door before checkout time. They should have some system in place to know who has checked out. I was in the restroom and my husband was still sleeping. I would stay here again if I got a good deal and was flying. I would not pay the parking fees.

La ubicación

Chambre spacieuse et grande salle de bains. Piscine et pool bar agréables. Navette gratuite pour les parcs Disney.

Todo muy Limpio el
Personal muy amable

Very clean and great customer service. Lots of perks like a DJ at the pool, complimentary appetizers at the restaurant, coupons for near by attractions and offers early and late check-in/checkout.

Todo bien

Awesome

Privacy , room amenities , direct room at pool area , reception team , restaurant big kitchen , pool very nice with pool bar .

I loved this hotel and it now my preferred hotel near Disney springs. I received a very warm welcome from Sabrina and all the staff that worked the week I was there was wonderful. Starbucks team was like family! Every day I would stop by and get a drink and check in with them and we would talk like we knew each other for years! The Valet team was super friendly and helpful! The hotel was beautiful and smelt amazing! The distance from the hotel to Disney springs was perfect. They even left cupcakes and a congratulatory note in the room for my son and I, honoring my request to celebrate Mother’s Day and his graduation. I was able to see the fireworks from Magic Kingdom from my room on the 12th floor which truly made my trip even more memorable and magical! Overall this place felt like home and I can’t wait to get back next month!! Book your room and thank me later!

We walked to Disney Springs and took the buses to get to and from Magic Kingdom. The staff was super friendly to the girls. The rooms were very clean. My family and I would stay here again.

Everything was amazing

Alt var bra!

El desayuno esta bien

Stayed here for a business meeting that my husband had....so wasn't our choice. Would we stay here again? Answer is no because there are so many other options available. That doesn't mean we had a bad experience, just that the negatives didn't outweigh the positives. Overall, the hotel needs and needed better renovations, while the room had been updated, elevators were slow, the bathroom shower leaked water all over the floor, the room windows were so thin and old - hard to get to close properly, and the traffic noise from the nearby highway was notable, and except for very late at night or early morning, having sliding door open wasn't an option. Food options at the cafe were very limited and quite expensive. The one dinner we had in the restaurant was just okay, but a bit slow - although our waiter was very friendly. Pool area seemed fine, it was too cool for us to try out the pool. The walk to Disney Springs was about 15-20 minutes depending on walking speed.