Scandic Palace Hotel

Hotels
Scandic
7.8 (5927 reviews)
Rådhuspladsen 57 , Copenhagen , dk

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Heating issues
Slow housekeeping
Worn down facilities

Categories

Cleanliness
6.53
Room and bathroom would have been nicer with better cleaning.
Service
8.5
Friendly and helpful staff; assistance provided when faced with heating issues.
Location
9.04
Hotel has excellent location and is central to various sightseeing places.
Room Quality
7.49
Rooms are large and well laid out, but some problems with heating.
Amenities
7.02
Basic amenities available, but some services such as housekeeping were slow to respond.
Value for Money
7.98
Considerable value due to location, despite some areas needing improvement.
Food and Beverage
8.03
Good choices for breakfast but other services could be better.
Overall Experience
7.8
A mix of positives and negatives, resulting in a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Elegant Hotel in Central Copenhagen

Individually Designed Rooms: Experience modern décor, flat-screen TVs, and free WiFi in each uniquely styled room. Relax in the spacious accommodations featuring cable TV, black tiled bathrooms, and cozy armchairs. Enjoy stunning views of Copenhagen’s bustling city centre from select rooms.

Nordic Cuisine and Popular Bar: Delight your taste buds with Nordic cuisine prepared using seasonal ingredients and organic produce at the in-house restaurant. Unwind at the popular bar while sipping on your favorite drink and taking in the vibrant atmosphere.

Prime Location: Explore nearby attractions like Tivoli Gardens and Strøget shopping street just a short walk away. With Copenhagen International Airport a convenient 10 km distance, your stay at Scandic Palace Hotel promises both luxury and convenience.

Book your stay now to indulge in a blend of elegance, comfort, and top-notch hospitality at Scandic Palace Hotel.

Important information:

Please note that hotel services vary during the Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs DKK 380 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 5927 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
F
flemming couple dk
8
Cons:

Renovation larm tidlig morgen

2026-05-09 via Nuitee
N
Niamh couple ie
9
2026-05-09 via Nuitee
K
Kevin solo_traveller au
8
Pros:

Breakfast was good but bread rolls not as fresh (crisp) as prefered.
Location was very good close to trains and tourist shops.

Cons:

While there are practical reasons for guests to book breakfast times, it does reduce guest flexibility for planning day.

2026-05-09 via Nuitee
M
Marina couple lv
9
Pros:

Excellent location.

Cons:

A bit little old furniture and carpets. Sounds from the neigbor’s room were achievable and loud.

2026-05-07 via Nuitee
R
Raul solo_traveller ar
7
Buena ubicación
Pros:

La cercanía al metro.

Cons:

El hotel es muy grande como para tener un solo ascensor. La opciones de desayuno para los que no comemos el desayuno salado son mínimas.

2026-05-07 via Nuitee
D
Dilek couple bg
10
2026-05-07 via Nuitee
C
Christine couple fr
9
Très bon séjour .
Pros:

Emplacement parfait plein centre .
Petit déjeuner très varié et très bon .
Location vélos possible dans l’hôtel

Cons:

Il fallait comprendre qu’il fallait aller sur un QR code pour que l’on nous fasse la chambre …donc pendant 2 jours chambre non faite .Eneffer il faut s’y prendre la veille pour le lendemain ….
C’est un lit en 140 dans la chambre classique ….

2026-05-07 via Nuitee
M
Michael K solo_traveller au
7
Pros:

The position of hotel is excellent

Cons:

One of the lifts were down , the foyercoffee machine was also broken along with the air conditioning in our room for our entire stay

2026-05-06 via Nuitee
M
Marco couple it
10
2026-05-06 via Nuitee
A
Andrea couple sk
10
Pros:

Central location and amazing personnel

2026-05-06 via Nuitee
A
Anonieme Reiziger solo_traveller nl
10
Pros:

Een prachtig oud gebouw in het centrum van de stad

Cons:

Niets

2026-05-05 via Nuitee
B
Bernhard solo_traveller at
9
Pros:

Tolle zentrale Lage vom Hotel. Die Altstadt ist super fußläufig erreichbar und die Metro Station ist auch direkt vor dem Hotel.
Das Zimmer war sehr schön und das Frühstück war wirklich ausgezeichnet. Ein tolles Team hat ein riesiges Buffet betreut mit einer leckeren Auswahl.

Cons:

Einziger Kritikpunkt war ein sehr kleines Waschbecken.

2026-05-05 via Nuitee
E
Eva couple at
10
Tolle Stadtlage, freundliches Personal, sehr sauber, umfangreiches und sehr gutes Frühstück.
Pros:

Sehr zentral

2026-05-04 via Nuitee
O
Olina couple is
6
Pros:

Góður morgunmatur

2026-05-04 via Nuitee
D
Daniele couple it
8
Pros:

Ottimo per la posizione, vicino a tutto (metropolitana a 50 metri).

Cons:

Camere un pochino antiche ma funzionali per lo scopo turistico.

2026-05-04 via Nuitee
D
Daniele solo_traveller it
10
Pros:

Ho soggiornato allo Scandic Palace Hotel di Copenaghen e l’esperienza è stata davvero positiva. L’hotel si trova in pieno centro, all’interno di un edificio storico affascinante e molto ben curato. La reception si è dimostrata sempre attenta, disponibile e gentile. Le camere sono belle, pulite e perfettamente corrispondenti alla descrizione. La posizione è ideale per visitare la città, con tutte le principali attrazioni raggiungibili a piedi e la metro a soli 100 metri. Ottimo anche il rapporto qualità-prezzo, considerando i costi generalmente elevati di Copenaghen. Consigliato senza esitazioni.

2026-05-03 via Nuitee
A
Anne couple fi
7
Ihan ok, kun suurimman osan ajasta vietimme kuitenkin ympäristöön tutustuen emmekä huoneessa
Pros:

Sijainnista ja aamiaisesta.

Cons:

Suihku repsotti. Wc-istuin rikki. Vedenkeitin rikki. Edellisen majoittujan vaatteita vaatekaapissa.

2026-05-03 via Nuitee
A
Antonio solo_traveller fr
10
Pros:

Le petit-déjeuner était exceptionnel.

2026-05-02 via Nuitee
P
Patri couple se
9
2026-05-02 via Nuitee
I
Irena couple bg
7
2026-05-02 via Nuitee