Scandic Palace Hotel

Hotels
•
Scandic
7.8 (6448 reviews)
Rådhuspladsen 57 , Copenhagen , DK

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Heating issues
Slow housekeeping
Worn down facilities

Categories

Cleanliness
6.53
Room and bathroom would have been nicer with better cleaning.
Service
8.5
Friendly and helpful staff; assistance provided when faced with heating issues.
Location
9.04
Hotel has excellent location and is central to various sightseeing places.
Room Quality
7.49
Rooms are large and well laid out, but some problems with heating.
Amenities
7.02
Basic amenities available, but some services such as housekeeping were slow to respond.
Value for Money
7.98
Considerable value due to location, despite some areas needing improvement.
Food and Beverage
8.03
Good choices for breakfast but other services could be better.
Overall Experience
7.8
A mix of positives and negatives, resulting in a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Elegant Hotel in Central Copenhagen

Individually Designed Rooms: Experience modern décor, flat-screen TVs, and free WiFi in each uniquely styled room. Relax in the spacious accommodations featuring cable TV, black tiled bathrooms, and cozy armchairs. Enjoy stunning views of Copenhagen’s bustling city centre from select rooms.

Nordic Cuisine and Popular Bar: Delight your taste buds with Nordic cuisine prepared using seasonal ingredients and organic produce at the in-house restaurant. Unwind at the popular bar while sipping on your favorite drink and taking in the vibrant atmosphere.

Prime Location: Explore nearby attractions like Tivoli Gardens and Strøget shopping street just a short walk away. With Copenhagen International Airport a convenient 10 km distance, your stay at Scandic Palace Hotel promises both luxury and convenience.

Book your stay now to indulge in a blend of elegance, comfort, and top-notch hospitality at Scandic Palace Hotel.

Important information:

Please note that hotel services vary during the Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 6448 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
T
Towe • couple • se
7
2026-10-13 • via Nuitee
B
Björn • couple • se
8
2026-10-13 • via Nuitee
Şakir • solo_traveller • tr
3
2026-10-13 • via Nuitee
G
Garson • couple • gb
6
Hotel needs updating, but the breakfast was good.
Pros:

Quiet room, fairly spacious. Comfortable beds. Good temperature. Good breakfast in the morning.

Cons:

The general decor is very tired and dated. The bathroom feels cramped. The washbasin in the bathroom is too small to wash your face and hands, as the water spills onto the floor. The shower door opens into the shower, which means that when you turn on the overhead shower to regulate its temperature you get wet and you have to squeeze into the cubicle and then close the door, while the shower is running. The lighting in the room was difficult to work out. The switches seemed to work without any logical sequence. The Rådhus bell, which strikes every 1/4 hour until midnight kept us awake. Not the fault of the hotel, of course!

2026-10-12 • via Nuitee
H
Helle Frost • couple • dk
10
Pros:

Dejligt stort værelse, god morgenmad og super kommunikation med receptionen, Richardt var meget imødekommende.

Cons:

Der var ikke noget som vi var utilfredse med. Kan ikke komme på noget.

2026-10-12 • via Nuitee
D
David • couple • gb
9
Brilliant location for all centre attractions
Pros:

Central location and clean

Cons:

No Bar , but a fridge where you can buy beer/wine and pay at reception

2026-10-12 • via Nuitee
M
Morena • solo_traveller • it
8
Posizione eccezionale!
Pros:

Posizione spettacolare, davvero comoda sulla piazza del municipio, vicino alla metro e con la stazione dei treni a pochi minuti... A piedi da qui arrivi dappertutto senza problemi.
Colazione top, con un ampia scelta e personale cordiale e gentile.
Stanza non molto grande ma funzionale e ben pulita.

Cons:

La hall è un po' piccola per la capienza dell'hotel, anche se probabilmente trattandosi di un palazzo storico non potevano fare altrimenti.
Per quanto riguarda il bagno, pur essendo assolutamente pulito, bisognerebbe fare attenzione al calcare... Un piccolo dettaglio ma che fa la differenza.

2026-10-12 • via Nuitee
F
Filip • solo_traveller • se
8
2026-10-12 • via Nuitee
T
tas • couple • tr
8
2026-10-12 • via Nuitee
A
ALTINO • couple • br
9
ÓTIMA LOCALIZAÇÃO / AO LADO DO METRO
Pros:

LOCALIZAÇÃO EXCEPCIONAL / BOM CAFÉ DA MANHÃ

2026-10-12 • via Nuitee
J
Jessica • couple • at
7
2026-10-11 • via Nuitee
B
Bingham • couple • gb
10
2026-10-11 • via Nuitee
S
Susanne • solo_traveller • dk
10
2026-10-11 • via Nuitee
E
Eamonn • couple • ie
8
2026-10-11 • via Nuitee
P
Philip • couple • au
8
2026-10-11 • via Nuitee
K
Karsten Tiedemann • solo_traveller • de
8
2026-10-11 • via Nuitee
A
Anna • solo_traveller • se
9
2026-10-11 • via Nuitee
D
Debora • couple • it
9
2026-10-10 • via Nuitee
K
Kerim • couple • tr
1
The worst hotel I stayed in this year out of 30+ hotels. Super expensive for a bad quality hotel.
Pros:

Location

Cons:

Lobby had no seats
The whole hotel smells fried oil. I was disgusted.
The room looked like it was renovated 20 years ago and worn down
The lavatory was not working
The shower air unit never stopped and made a lot of noise. Impossible to sleep.

2026-10-09 • via Nuitee
M
Maria Jose • solo_traveller • es
10
Pros:

La ubicación

Cons:

Le falta mantenimiento y el desayuno es poco variado

2026-10-09 • via Nuitee