Scandic Palace Hotel

Hotels
•
Scandic
7.8 (6213 reviews)
Rådhuspladsen 57 , Copenhagen , dk

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Heating issues
Slow housekeeping
Worn down facilities

Categories

Cleanliness
6.53
Room and bathroom would have been nicer with better cleaning.
Service
8.5
Friendly and helpful staff; assistance provided when faced with heating issues.
Location
9.04
Hotel has excellent location and is central to various sightseeing places.
Room Quality
7.49
Rooms are large and well laid out, but some problems with heating.
Amenities
7.02
Basic amenities available, but some services such as housekeeping were slow to respond.
Value for Money
7.98
Considerable value due to location, despite some areas needing improvement.
Food and Beverage
8.03
Good choices for breakfast but other services could be better.
Overall Experience
7.8
A mix of positives and negatives, resulting in a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Elegant Hotel in Central Copenhagen

Individually Designed Rooms: Experience modern décor, flat-screen TVs, and free WiFi in each uniquely styled room. Relax in the spacious accommodations featuring cable TV, black tiled bathrooms, and cozy armchairs. Enjoy stunning views of Copenhagen’s bustling city centre from select rooms.

Nordic Cuisine and Popular Bar: Delight your taste buds with Nordic cuisine prepared using seasonal ingredients and organic produce at the in-house restaurant. Unwind at the popular bar while sipping on your favorite drink and taking in the vibrant atmosphere.

Prime Location: Explore nearby attractions like Tivoli Gardens and Strøget shopping street just a short walk away. With Copenhagen International Airport a convenient 10 km distance, your stay at Scandic Palace Hotel promises both luxury and convenience.

Book your stay now to indulge in a blend of elegance, comfort, and top-notch hospitality at Scandic Palace Hotel.

Important information:

Please note that hotel services vary during the Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs DKK 380 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 6213 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
B
Beth • solo_traveller • us
10
2026-07-19 • via Nuitee
T
Teerasan • family_with_children • th
10
Great location & excellent staff.
Pros:

Great location! Metro station is just next to the hotel. There are lots of restaurants,7-11, Starbucks and Netto supermarket around the hotel. Buffet breakfast is 100/10, especially pancake station DIY.

Cons:

None.

2026-07-18 • via Nuitee
M
Micael • solo_traveller • se
5
Servicen på hotellet
Pros:

Läget.

Cons:

Dålig info om vad som ingick och inte i priset
Dessutom skillde det vid exakt samma bokning. Restaurangen meddelade att dom inte kunde t emot beställning då vi bara ville ha något att dricka när vi kom hem på tidiga kvällen.

2026-07-18 • via Nuitee
G
Garren • couple • us
9
2026-07-18 • via Nuitee
S
Sena Nur • solo_traveller • tr
7
Odamı su basıp içeri görevli girdi. Ertesi gün odam değiştirildi ve özür dilendi.
Pros:

Tesisin konumu çok iyi. Kahvaltısı harika.

Cons:

Gecenin yarısında odamı su bastı. Kapım sertçe çalındı ve içeri birisi girdi. Odayı su bastığını söyledi görevli. çok korktum. Odamı değiştirmelerini istedim o gece değiştirmediler. Ertesi gün odam değiştirildi ve özür dileyerek birkaç abur cubur hediye ettiler.

2026-07-18 • via Nuitee
I
Ian • solo_traveller • gb
8
2026-07-18 • via Nuitee
L
Lars • solo_traveller • no
6
2026-07-17 • via Nuitee
S
Stuart • couple • gb
9
2026-07-17 • via Nuitee
B
Bjorgvin • solo_traveller • is
9
Pros:

Staðsetning og þjónusta frábær

Cons:

Ekkert að kvarta yfir

2026-07-17 • via Nuitee
K
Karaaslan • couple • tr
10
2026-07-17 • via Nuitee
G
Göran Lundby-Karlsson • solo_traveller • no
10
2026-07-17 • via Nuitee
E
Eric • couple • fr
8
2026-07-17 • via Nuitee
P
Peter bech • couple • dk
7
2026-07-17 • via Nuitee
M
Matilda • family_with_children • se
8
2026-07-17 • via Nuitee
A
Annabella • couple • fi
8
Pros:

Friendly staff. Excellent location. Overall nice hotel.

Cons:

The bells from the clock tower were really annoying. They kept chiming from early in the morning until late at night and woke us up every morning.

2026-07-17 • via Nuitee
J
Jesper • couple • dk
9
2026-07-17 • via Nuitee
M
Mayocchi • solo_traveller • ar
3
Pros:

La ubicación y el estilo

Cons:

Poco espacio y la habitación triple un horror. Donde estaba la cama grande era un horno. No se podía dormir.

2026-07-16 • via Nuitee
C
Camilla • couple • se
9
2026-07-16 • via Nuitee
G
Gabrielle • couple • se
7
Pros:

Låg bra till.

Cons:

Ac fungerade inte som den skulle, det var omöjligt att få varmvatten i duschen så vi fick duscha kallt.

2026-07-16 • via Nuitee
I
Isagani • couple • us
5
2026-07-16 • via Nuitee