Scandic Palace Hotel

Hotels
Scandic
7.8 (5633 reviews)
Rådhuspladsen 57 , Copenhagen , dk

Children allowed

Facilities

Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Heating issues
Slow housekeeping
Worn down facilities

Categories

Cleanliness
6.53
Room and bathroom would have been nicer with better cleaning.
Service
8.5
Friendly and helpful staff; assistance provided when faced with heating issues.
Location
9.04
Hotel has excellent location and is central to various sightseeing places.
Room Quality
7.49
Rooms are large and well laid out, but some problems with heating.
Amenities
7.02
Basic amenities available, but some services such as housekeeping were slow to respond.
Value for Money
7.98
Considerable value due to location, despite some areas needing improvement.
Food and Beverage
8.03
Good choices for breakfast but other services could be better.
Overall Experience
7.8
A mix of positives and negatives, resulting in a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Elegant Hotel in Central Copenhagen

Individually Designed Rooms: Experience modern décor, flat-screen TVs, and free WiFi in each uniquely styled room. Relax in the spacious accommodations featuring cable TV, black tiled bathrooms, and cozy armchairs. Enjoy stunning views of Copenhagen’s bustling city centre from select rooms.

Nordic Cuisine and Popular Bar: Delight your taste buds with Nordic cuisine prepared using seasonal ingredients and organic produce at the in-house restaurant. Unwind at the popular bar while sipping on your favorite drink and taking in the vibrant atmosphere.

Prime Location: Explore nearby attractions like Tivoli Gardens and Strøget shopping street just a short walk away. With Copenhagen International Airport a convenient 10 km distance, your stay at Scandic Palace Hotel promises both luxury and convenience.

Book your stay now to indulge in a blend of elegance, comfort, and top-notch hospitality at Scandic Palace Hotel.

Important information:

Please note that hotel services vary during the Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs DKK 380 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 5633 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
A
Anthony family_with_children ch
5
2026-04-18 via Nuitee
D
Dag couple se
8
Bra
Pros:

Fint och mycket bra

Cons:

Golvet i badrummet ej ren gjort samt duschen i taket skall kalks av

2026-04-18 via Nuitee
çetinyol family_with_children tr
7
2026-04-18 via Nuitee
G
Georg couple se
7
2026-04-18 via Nuitee
D
DiannaK980 Solo travel Napier, Hawke's Bay Region, North Island
8
Location
Pros:

Staff very helpful and gave us another room as the 1st was too close to noisy street. Tidy but abit outdated Breakfasts okay .

2026-04-17 via Tripadvisor
P
Patricia couple ch
10
L’ambiance très sympa et très calme
Pros:

Le personnel très aimable, surtout la dame de la réception à l’entrée de la salle à manger (Péruvienne) , la situation géographique de l’hôtel, très bien placé

Cons:

La manque d’un frigo-bar dans la chambre , des peignoirs et des pantoufles

2026-04-17 via Nuitee
R
Ron Serné solo_traveller se
7
Pros:

Goede ligging

Cons:

De bedden waren te klein en slecht

2026-04-17 via Nuitee
D
Dora solo_traveller ch
9
Cons:

Wir hatten fast kein Warmwasser beim Duschen.

2026-04-17 via Nuitee
J
J_Bilbao extended_group es
8
Ubicación perfecta para turismo, antiguo pero funcional, recomendable
Pros:

Ubicación inmejorable para hacer turismo. Se puede ir andando a toda la zona centro. Metro/bus/bicicletas de alquiler en la puerta. Estación de tren cercana. Junto al parque Tivoli. Múltiples restaurantes, cafeterías y tiendas en la zona. Frente al ayuntamiento.
Habitaciones muy amplias, con techos altos. Ducha separada del resto del baño.
Desayuno buffet variado, abundante y bastante bueno en líneas generales.
Restaurante asador de carne bien valorado (no barato).
Edificio histórico.
Posibilidad de consigna de equipaje.

Cons:

Camas un poco estrechas. Excesivo calor por la noche (final de marzo), dudas sobre la posibilidad de regular la calefacción.
El precio es alto, pero acorde con los precios del país.
Necesitaría una reforma, está un poco anticuado, pero es funcional. Detalles menores como que no hay enchufe cerca de la cama ni comodidades de hoteles modernos.

2026-04-17 via Nuitee
H
Herálvur Fossdal solo_traveller fo
10
Super
Pros:

Beliggenhed

Cons:

Inted

2026-04-17 via Nuitee
9
905kristiinak Business Keila, Harju County
8
Super location
Pros:

Average hotel, yet location is super good.

2026-04-16 via Tripadvisor
A
Angela solo_traveller gb
10
Perfect location, great hotel
Pros:

Perfect location, lovely staff

Cons:

Decor in the corridors was very bland

2026-04-16 via Nuitee
D
Dr.Gerald couple at
10
sehr gutes Hotel in Bestlage am Anfang der Ströget
Pros:

alles, Lage, Personal top

Cons:

alles bestens

2026-04-16 via Nuitee
A
Andris couple lv
8
2026-04-16 via Nuitee
K
kjersti family_with_children no
7
Pros:

Fint rom (bortsett fra badet). Fantastisk beliggenhet.

Cons:

Badet var veldig slitt med ødelagte fliser og lekkasje. Dårlig dusj.

2026-04-16 via Nuitee
P
PARTHENA solo_traveller gr
9
Ένα ξενοδοχείο με εξαιρετική τοποθεσία, άνετα δωμάτια και πολύ εξυπηρετικό πρωινό.
Pros:

Εξαιρετική η τοποθεσία! Ήταν όλα κοντά, το μέτρο, τα μαγαζιά, τα αξιοθέατα, αλλά παρόλα αυτά ήταν ήσυχα. Καλό το μέγεθος των δωματίων με πολύ άνετο κρεβάτι. Τέλος, το προσωπικό ήταν εξαιρετικό κι ευγενέστατο, ιδιαίτερα η Christina. Μας έδωσαν πολύ χρήσιμες πληροφορίες για τη διαμονή μας εκεί.

2026-04-16 via Nuitee
H
Hanski couple fi
8
Pros:

Sijainti, sijainti....

2026-04-16 via Nuitee
E
Else-May couple se
7
2026-04-15 via Nuitee
S
SERKAN solo_traveller tr
10
Tesis çok güzel, tekrar geleceğim ve aynı yerde konaklayacağım
Pros:

Merkezi konum olması mükemmeldi
Market, yemek mekanları hemen yanında,ulaşımı kolay, metro sadece 100 mt

Cons:

Odalarda otel terliği yok, sigara içme alanı da yok,

2026-04-14 via Nuitee
M
Maria Virginia couple gr
8
2026-04-14 via Nuitee