Scandic Palace Hotel

Hotels
•
Scandic
7.8 (6448 reviews)
Rådhuspladsen 57 , Copenhagen , DK

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Large rooms
Cons:
Heating issues
Slow housekeeping
Worn down facilities

Categories

Cleanliness
6.53
Room and bathroom would have been nicer with better cleaning.
Service
8.5
Friendly and helpful staff; assistance provided when faced with heating issues.
Location
9.04
Hotel has excellent location and is central to various sightseeing places.
Room Quality
7.49
Rooms are large and well laid out, but some problems with heating.
Amenities
7.02
Basic amenities available, but some services such as housekeeping were slow to respond.
Value for Money
7.98
Considerable value due to location, despite some areas needing improvement.
Food and Beverage
8.03
Good choices for breakfast but other services could be better.
Overall Experience
7.8
A mix of positives and negatives, resulting in a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 01:29

Property Description

Elegant Hotel in Central Copenhagen

Individually Designed Rooms: Experience modern décor, flat-screen TVs, and free WiFi in each uniquely styled room. Relax in the spacious accommodations featuring cable TV, black tiled bathrooms, and cozy armchairs. Enjoy stunning views of Copenhagen’s bustling city centre from select rooms.

Nordic Cuisine and Popular Bar: Delight your taste buds with Nordic cuisine prepared using seasonal ingredients and organic produce at the in-house restaurant. Unwind at the popular bar while sipping on your favorite drink and taking in the vibrant atmosphere.

Prime Location: Explore nearby attractions like Tivoli Gardens and Strøget shopping street just a short walk away. With Copenhagen International Airport a convenient 10 km distance, your stay at Scandic Palace Hotel promises both luxury and convenience.

Book your stay now to indulge in a blend of elegance, comfort, and top-notch hospitality at Scandic Palace Hotel.

Important information:

Please note that hotel services vary during the Christmas and New Year holidays. Contact the hotel directly for more information.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 80
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

7.8
Based on 6448 reviews
Cleanliness: 6.53
Service: 8.5
Location: 9.04
Room Quality: 7.49
Amenities: 7.02
Value for Money: 7.98
Food and Beverage: 8.03
Overall Experience: 7.8
M
Mohamed el ghazi • solo_traveller • dz
10
Agréable
Pros:

L’emplacement

Cons:

il faut à chaque fois demander à la réception pour que la chambre soit nettoyer

2026-10-24 • via Nuitee
C
Christian • couple • dk
6
2026-10-24 • via Nuitee
A
Anette • couple • no
10
Anbefales virkelig!
Pros:

Rommet, resepsjon-personalet og beliggenhet

Cons:

Ikke noe

2026-10-24 • via Nuitee
K
Kevin • family_with_children • fr
8
séjour agréable
Pros:

l'emplacement, le petit-déjeuner, l'accueil.

Cons:

la taille de la chambre et de la salle de bain, l'entretient de la salle de bain,

2026-10-24 • via Nuitee
L
laurent • family_with_children • fr
9
Pros:

L'emplacement central et la proximité de la gare

2026-10-23 • via Nuitee
L
Line • couple • dk
10
2026-10-22 • via Nuitee
T
Tom Gulbrandsen • family_with_children • no
8
2026-10-22 • via Nuitee
A
Audun • solo_traveller • is
9
2026-10-22 • via Nuitee
M
Maureen • couple • gb
5
2026-10-22 • via Nuitee
J
Julie • couple • fr
9
excellent séjour ! personnel toujours à l'ecoute
Pros:

Petit déjeuner riche et varié. Situation exceptionnelle, juste en face du métro et à proximité immédiate du plateau piétonnier. Je recommande chaudement !

Cons:

Peut être une proposition plus variée de sucré au petit dejeinet

2026-10-22 • via Nuitee
S
Suzanne • couple • au
8
Great location, comfortable beds.
Pros:

Central location and automatic doors

Cons:

Bathroom sink too tiny and kept backing up . No PowerPoint next to bed

2026-10-21 • via Nuitee
R
Ragnhild • family_with_children • au
9
2026-10-21 • via Nuitee
L
Laura • family_with_children • fi
8
Pros:

Aamiainen oli erinomainen, ystävällinen ja avulias henkilökunta, siistit huoneet, kokonaisuudessan hyvä palvelu.

2026-10-21 • via Nuitee
R
Rita • couple • no
8
Flott beliggenhet og gammel storhet. Men standard på frokost og service i frokostsalen var middels.
Pros:

Frokosten var OK, men jeg har spist på andre Scandichotell med bedre og mer varierte frokoster, eks grønnsaker og frukt, brød og knekkebrød

Cons:

Personale i frokostsalen hadde manglende opplæring og så ikke at det sto brukt service rundt på bordene. I perioder var det mange bord som ikke var tilgjengelig, fordi de ikke var ryddet. Det manglet også kniver og gafler på bordene.
De som jobbet med maten på kjøkkenet kunne bare dårlig engelsk, kunne ikke forklare og var ikke så serviceinnstilt.

2026-10-20 • via Nuitee
C
Clara • extended_group • se
10
2026-10-19 • via Nuitee
A
Arnór Tumi • solo_traveller • is
10
2026-10-19 • via Nuitee
S
Sharon • family_with_children • gb
8
Great location, good price
Pros:

Breakfast was lovely, lots of choice

Cons:

Twice I booked for room to be cleaned and both times it was not done

2026-10-19 • via Nuitee
I
Ilkka • couple • fi
7
2026-10-18 • via Nuitee
J
Joana • couple • pt
10
2026-10-18 • via Nuitee
K
Karina • couple • dk
9
2026-10-18 • via Nuitee