Best Western Palm Garden Inn

Hotels
•
Best Western
8 (493 reviews)
13659 Beach Boulevard , Westminster , us

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Hot tub/Jacuzzi
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Helpful service
Clean kitchen
Cons:
Dirty rooms upon arrival
Old facilities
Issues with staff attitudes

Categories

Cleanliness
7
Some rooms reported as dirty upon arrival and cleanliness issues mentioned.
Service
9
Many reviews highlighted friendly and helpful staff.
Location
9
Multiple reviews praised the location near amenities.
Room Quality
7.5
Rooms need renovation and some have reported poor mattress quality.
Amenities
8
Basic amenities were met; however, some reported issues with pool hours.
Value for Money
8
Standard pricing for the quality received; breakfast included is a plus.
Food and Beverage
7.5
Mixed reviews; breakfast quality was highlighted but some issues noted.
Overall Experience
8
Overall experience satisfactory but with notable areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:54

Property Description

Convenient Location and Family-Friendly Amenities
Located just 15 minutes from Disneyland, the Westminster hotel offers an ideal spot for families. With an outdoor pool, free WiFi, and in-room microwave and refrigerator, guests can enjoy both convenience and comfort during their stay.

Complimentary Breakfast and Relaxation Options
Start your day right with a full breakfast at Palm Garden Best Western Inn. After a day of adventure, unwind in the whirlpool or soak up the sun on the sundeck. The hotel's focus on relaxation ensures a rejuvenating experience for all guests.

Nearby Attractions and Easy Access
Explore nearby attractions such as the Anaheim Convention Center and Huntington Beach, all within a short drive from the hotel. With convenient access to popular destinations, your stay at this Westminster gem promises both excitement and ease.

Book your stay now at this family-friendly oasis in Westminster!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SNA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8
Based on 493 reviews
Cleanliness: 7
Service: 9
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8
Food and Beverage: 7.5
Overall Experience: 8
S
Samantha • couple • us
6
Overall, I would not stay here again. It was not terrible, but not good either.
Pros:

The staff was friendly/kind and the breakfast was decent.

Cons:

The toilet had spots (presumably from the previous guest). The hot tub was out of order, with no advanced notice. The mini fridge didn't work. I'm not sure if it was the area, or the specific people we were next to, but the room beside us was very rowdy and were pounding on doors at all hours of the night. Not somewhere I would want to bring kids.

2026-02-11 • via Nuitee
C
Carlos j • couple • us
1
Smelly in room
Pros:

Close to stores

Cons:

The way the room smell like mildew/mold baseboard have water marks and floor is coming up / coming apart.
R/H was hight 70 + in room. Looks like they had a flood and never put a dehumidifier for drying

2026-02-10 • via Nuitee
V
Van • family_with_children • us
9
Pros:

Service and were excellent

2026-02-09 • via Nuitee
B
Bhamini • family_with_children • us
7
2026-01-19 • via Nuitee
A
Alba • family_with_children • us
10
Agradable
Pros:

La hubicacion y trankilidad

Cons:

Todo bien

2026-01-19 • via Nuitee
A
Alexandra • family_with_children • us
5
Cons:

Lots of cats running around which equals lots of cat poop. Bed was super hard

2026-01-19 • via Nuitee
S
Serra-Celeste • couple • us
7
2026-01-19 • via Nuitee
K
Kamal • family_with_children • eg
6
Pros:

The staff, the location

Cons:

The room needs renovation. The baby cribs were very dirty. The bathroom doesn't have a vent fan so the humidity builds up really quick

2026-01-01 • via Nuitee
B
Binh • couple • vn
2
Pros:

Too old

2025-12-15 • via Nuitee
M
Mina • couple • us
2
very bad experience
Pros:

kitchen was clean

Cons:

the staff were bad, his name was Sean, he was very rude, my husband is disable we got there at 10:Pm because our flight was late and my husband using wheelchair, Sean when saw us said we do not have room on first floor, I do not want to have you here because once there was homeless that left alone here with the wheelchair I told him my husband is not homeless and I will be stay with him here the cab driver told Sean they are husband and wife.

2025-11-06 • via Nuitee
C
Colleen • extended_group • us
3
Ok for what we needed but I will not come back,
Pros:

The bathrooms had ants, the baseboards were not clean, the sinks are cracked, The pillows had been folded into small squares which made them really hard.

Cons:

The breakfast eggs were not real eggs.

2025-11-04 • via Nuitee
J
james • couple • us
9
2025-11-03 • via Nuitee
M
Makpeminoghena • solo_traveller • ng
10
Awesome
Pros:

Cleanliness and courteousness of staff

Cons:

Nothing

2025-10-30 • via Nuitee
K
Kathryn • solo_traveller • us
5
it was okay. probably wouldn't stay again.
Pros:

close by to stores and amenities I needed

Cons:

would have loved a down comforter. not just 2 sheets and a thin blanket. pillows were meh. room felt cold overall.

2025-10-17 • via Nuitee
L
Lindsey • couple • us
6
Nice size room but very uncomfortable mattress
Pros:

Good location

Cons:

The beds are horrible

2025-10-13 • via Nuitee
S
Spencer • couple • us
8
2025-10-08 • via Nuitee
L
Lizbeth • couple • us
4
2025-10-06 • via Nuitee
T
teddy • extended_group • fr
7
2025-10-05 • via Nuitee
A
Anisa • family
6
Pros:

It had ant infestation

2025-10-05 • via Nuitee
V
Vincent • family_with_children • us
10
Good Weekend Stay
Pros:

Best Western suited all.of our needs.

Cons:

I am not excited about the Cigarette Smoking in back parking lot area. The smoke covers the entire back parking lot. I am allergic to Cigarette Smoke. This area should be moved where it is not effecting Non Smoking Guests. Bad Location.

2025-10-02 • via Nuitee