Hilton Chicago Magnificent Mile Suites

Hotels
•
Hilton Hotels & Resorts
8.5 (2840 reviews)
198 East Delaware Place , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly staff
Cons:
Poor customer service
High pricing for amenities
Issues with room facilities

Categories

Cleanliness
8.14
Clean and satisfactory in general, but issues reported in some rooms.
Service
7.61
Rude customer service reported by multiple guests.
Location
9.65
Perfect location for downtown walking and nearby attractions.
Room Quality
8.6
Rooms are spacious and comfortable, but some reported issues with outlets.
Amenities
9.13
Good amenities provided, but renovation of the pool was disappointing.
Value for Money
7.09
High prices reported, particularly for food and beverages.
Food and Beverage
8.64
Cafe food was good, but prices were high.
Overall Experience
9.11
Mixed experiences, but a generally pleasant stay reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 15:24

Property Description

Luxurious All-Suite Accommodation
Experience exceptional accommodation in the heart of Chicago city center at the all-suite Hilton Chicago/Magnificent Mile Suites. Enjoy a restful night's sleep on the signature Sweet Dreams bed and indulge in personalized services for a memorable stay.

Breathtaking Views and Top-Notch Amenities
Unwind at the rooftop pool and fitness center while taking in breathtaking views of the city skyline. The hotel offers first-class amenities to ensure a comfortable and enjoyable experience during your visit to Chicago.

Convenient Location Near Major Attractions
Explore the vibrant city with ease as the hotel is within walking distance to the John Hancock Center, Lakeshore Drive, Museum of Contemporary Art, Navy Pier, and more. Immerse yourself in the exciting nightlife and culinary delights of State Street just moments away.

Book now for an unforgettable stay at the Hilton Chicago/Magnificent Mile Suites.

Important information:

Upon check-in, photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 55 per day.

Location

Guest Reviews

8.5
Based on 2840 reviews
Cleanliness: 8.14
Service: 7.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 7.09
Food and Beverage: 8.64
Overall Experience: 9.11
D
Daria • couple • de
10
Great place to stay when you visit Chicago
Pros:

Fantastic location, walking distance to the lake and the Magnificent mile.
Comfortable room.
Very nice restaurant on the ground floor.

Cons:

Room service did not manage to come during the many hours we were bit in the room.

2026-06-06 • via Nuitee
H
Heather • family_with_children • us
8
Comfortable room, excellent location, nice to have restaurant on site
Pros:

Great location!

Cons:

Microwave/Fridge/Coffeemaker awkward in our room

2026-06-05 • via Nuitee
A
Ashley • family_with_children • us
10
2026-06-05 • via Nuitee
V
V9330MPstephaniem • Family
2
Family vacation bust
Pros:

I wanted to love this place, but found the room to be filthy. Stains were found on the carpet and walls, and the room smelled strongly of mold. One night into our stay my sinuses were swollen from being in the room. The best part of the hotel is the attached cafe. The hotel itself is disappointing at best.

2026-06-03 • via Tripadvisor
B
Burcu • family_with_children • tr
7
Konum şahane, otelin yenilenmeye ihtiyacı var
Pros:

Konumu güzel
Otelin altındaki restoran çok lezzetli ve çalışanlar çok iyi

Cons:

Eski, odalarda halıfleks ve perdelerden kaynaklanan bir koku var

2026-06-02 • via Nuitee
R
Ryuichiro • couple • jp
8
2026-06-02 • via Nuitee
Y
Yvette • couple • ch
7
2026-06-01 • via Nuitee
T
TING BEE • extended_group • my
7
A good stay at great location and satisfying experience with cleanliness intact and pleasant service
Pros:

Location, cleanliness, good service

Cons:

The long queue during check-in.
The ‘sunken’ beds

2026-05-28 • via Nuitee
Z
Z5917BHjulies • Family
10
Amazing location
Pros:

The bell staff was outstanding—friendly, polite, incredibly helpful, and fast. They made check-in and check-out seamless, which is saying a lot! Hussein was especially wonderful when we arrived delayed by traffic and rushing to get ready for an event. The bellman who helped us on Sunday (5/24) was also excellent. We used digital check-in ahead of time, which allowed us to skip what looked like a long front desk line, so I’d definitely recommend doing that.

The location was fantastic, and our room was very comfortable. We especially appreciated having the two-room setup for the extra space.

My only suggestion would be improving the lighting above the vanity area, which was much too dim for doing makeup. Better lighting there would make a big difference.

We also loved our view from the 20th floor—even though it was mostly part of the Hancock building and its unique circular parking ramp, it was surprisingly fun to watch, and we could even see a sliver of the lake. Overall, we had a wonderful stay!

2026-05-26 • via Tripadvisor
K
Katja • solo_traveller • fi
8
2026-05-26 • via Nuitee
A
Andres • solo_traveller • co
9
2026-05-25 • via Nuitee
A
ANDREA SWAILS-RAY • couple • us
10
THIS STAY WAS GREAT AND CENTRALLY LOCATED
Pros:

I LOVED THE LOCATION AND THE ROOM WAS REALLY NICE

Cons:

THAT I COULD NOT STAY LONGER. HAD TO GO BACK TO WORK

2026-05-25 • via Nuitee
R
Ryuichiro • solo_traveller • jp
9
また泊まりたい
Pros:

皆んな温かく接してくれました。

Cons:

少し古い

2026-05-23 • via Nuitee
A
Alessia • solo_traveller • it
10
2026-05-23 • via Nuitee
T
Thomas • extended_group • us
4
disappointed
Pros:

location

Cons:

the furniture looked worn out the carpet was dirty the room stink and in the room water system was clogged the toilet you have to hold the handle for it to flush fully and customer service was unprofessional

2026-05-21 • via Nuitee
김 • extended_group • us
6
2026-05-20 • via Nuitee
Q
Quentin • solo_traveller • fr
8
2026-05-17 • via Nuitee
P
Patricia • solo_traveller • us
9
Pros:

Nice big room

Cons:

The price way too much

2026-05-16 • via Nuitee
L
Lisa • couple • us
10
Pros:

Great location

2026-05-16 • via Nuitee
U
Usama • couple • us
1
2026-05-15 • via Nuitee