The Craftsman Inn & Suites

Hotels
9 (653 reviews)
7300 E Genesee Street , Fayetteville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Noise disturbances from other guests

Categories

Cleanliness
7.89
Several reviews cited cleanliness issues, such as cobwebs and lack of cleanliness.
Service
9.86
Staff members were described as super friendly and accommodating.
Location
9.4
Conveniently located near shopping and restaurants.
Room Quality
8.35
Rooms were described as comfortable with good amenities, although some were dated.
Amenities
9.38
Amenities like breakfast and the on-site restaurant received positive mentions.
Value for Money
8.34
Noted that the hotel is not luxury enough for the price charged.
Food and Beverage
9.39
Good breakfast options and an excellent on-site restaurant.
Overall Experience
9.36
Overall, guests had a positive experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:55

Property Description

Luxurious Accommodations
Indulge in the elegant rooms at The Craftsman Inn featuring dark wood furnishings, cable TV, and cozy work desks. Suites are equipped with convenient amenities like a microwave and refrigerator, ensuring a comfortable stay for all guests.

Culinary Delights
Savor delectable American cuisine at The Limestone Grille, offering a diverse menu for breakfast, lunch, and dinner. Unwind at the fireside bar and explore an extensive wine list, perfect for relaxing evenings after a day of exploration.

Convenient Amenities
Stay connected with complimentary Wi-Fi, maintain your fitness routine at the on-site gym, and take advantage of business services including a well-equipped business center. Enjoy a seamless stay with dry cleaning services and easy access to Syracuse University and Onondaga Golf & Country Club.

Book now to experience a perfect blend of comfort and convenience at The Craftsman Inn in New York.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 653 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
A
andrewsU1675UK • Business
10
Always a pleasant stay!
Pros:

Always a pleasure to stay here! Excellent service, amenities and room. Thank you

2026-03-03 • via Tripadvisor
J
jmullins2026 • Business
10
Low Cost - High Service
Pros:

Excellent place to stay if you like great service. They have a restaurant attached that will more than satisfy you.

2026-03-02 • via Tripadvisor
M
Maria Camila • couple • us
6
2026-02-11 • via Nuitee
S
Sunshine24124224333 • Solo travel • Troy, New York
8
An all around good experience at a one-of-a-kind inn.
Pros:

The staff was welcoming and professional, my room was clean and comfortable. The complimentary breakfast exceeded expectations. An all around good experience at a one-of-a-kind inn.

2026-02-08 • via Tripadvisor
K
kcquinn65 • NONE • Waynesboro, Virginia
6
4 night Jan stay
Pros:

The only problem we had was that during our 4 night stay we had to have the room key card reprogrammed 5 times. Either we couldn't get in our room, signature suite, or into the building. After the fifth time the desk clerk said he would give us a $50 credit which didn't show up checkout. It was mentioned to the clerk at checkout but was not on the email receipt. We visit family in the area 3-4 times a year and have in the past stay here.

2026-02-07 • via Tripadvisor
B
briancarter2026 • Business
10
Sales Team Stay
Pros:

Great location, clean rooms, and good food comfortable atmosphere at the restaurant. Looking forward to staying there in the future!

2026-02-06 • via Tripadvisor
K
kerrinf2017 • Business • Tuckahoe, New York
10
Great for a business trip stay
Pros:

This hotel was perfect for a fast overnight work trip. The rooms are basic not huge, but fine for a hotel room. They were clean and the bathroom was stocked well with towels and VERY clean& the bed was comfortable. The breakfast was great and included for no fee and a large space to eat which was nice. The restaurant attached was wonderful! I am looking forward to coming up again and staying. All the hotel staff were wonderful as well.

2026-02-04 • via Tripadvisor
7
765sumitb • Business
8
The perfect place to stay
Pros:

A great Inn with great people. Not to mention the restaurant attached to it is great too. It’s a good location and has a lot of stores and things to do in the area. Will visit again soon!

2026-01-31 • via Tripadvisor
B
bpnatale • Business • Rochester, Finger Lakes, New York
10
Excellent Experience
Pros:

I have stayed at the Craftsman Inn several times and it somehow gets better every single time I stay. The first time was so memorable and of such high quality that I didn’t even think twice about rebooking. Each time since had just been even better than the prior visit. The people are very friendly and knowledgeable and they make your stay such a pleasure. From the minute you check in to the breakfast in your way out every detail is thought of and customized for your experience. I will stay nowhere else in Syracuse NY. Make sure to try their restaurant as well it is fabulous!

2026-01-27 • via Tripadvisor
L
Lynda • couple • us
9
2026-01-23 • via Nuitee
A
Alexandre • couple • us
7
2026-01-21 • via Nuitee
J
Johnny • couple • us
3
2026-01-20 • via Nuitee
M
Maria • solo_traveller • us
10
2026-01-20 • via Nuitee
M
Michael • couple • us
10
2026-01-19 • via Nuitee
P
Paige • couple • us
7
Pros:

Convenient location. Exterior is attractive and the rooms are spacious.

Cons:

Receptionist at check-in was a little brief and did give detailed directions on finding our room. It was in another building and we had to go outdoors

2026-01-19 • via Nuitee
C
Corina • couple • us
9
Pros:

Beautiful outside. The restaurant and breakfast were great. Location was great. Overall great value and stay

2026-01-19 • via Nuitee
M
Michael • solo_traveller • us
9
Pros:

Location was fine,

Cons:

Breakfast offerings could have been a little better, a little non flavored creamer for coffee, stuff like that. It was a little generic compared to the rest of the property. The vending area closest to my room had no vending offerings, so that was a sort of bemusement and savings.

2026-01-19 • via Nuitee
R
Rene • solo_traveller • us
10
Would stay again. Very nice hotel
Pros:

Location is good. Breakfast wonderful. Staff very efficient and friendly. Loved the room. Very clean and modern

Cons:

Nothing could have been better

2026-01-19 • via Nuitee
C
Cornelia • couple • us
10
It was a great stay minus breakfast.
Pros:

The room was clean.

Cons:

The breakfast options could have been better.

2026-01-19 • via Nuitee
J
Jenifer • couple • us
9
2026-01-15 • via Nuitee