The Craftsman Inn & Suites

Hotels
9 (685 reviews)
7300 E Genesee Street , Fayetteville , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Noise disturbances from other guests

Categories

Cleanliness
7.89
Several reviews cited cleanliness issues, such as cobwebs and lack of cleanliness.
Service
9.86
Staff members were described as super friendly and accommodating.
Location
9.4
Conveniently located near shopping and restaurants.
Room Quality
8.35
Rooms were described as comfortable with good amenities, although some were dated.
Amenities
9.38
Amenities like breakfast and the on-site restaurant received positive mentions.
Value for Money
8.34
Noted that the hotel is not luxury enough for the price charged.
Food and Beverage
9.39
Good breakfast options and an excellent on-site restaurant.
Overall Experience
9.36
Overall, guests had a positive experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:55

Property Description

Luxurious Accommodations
Indulge in the elegant rooms at The Craftsman Inn featuring dark wood furnishings, cable TV, and cozy work desks. Suites are equipped with convenient amenities like a microwave and refrigerator, ensuring a comfortable stay for all guests.

Culinary Delights
Savor delectable American cuisine at The Limestone Grille, offering a diverse menu for breakfast, lunch, and dinner. Unwind at the fireside bar and explore an extensive wine list, perfect for relaxing evenings after a day of exploration.

Convenient Amenities
Stay connected with complimentary Wi-Fi, maintain your fitness routine at the on-site gym, and take advantage of business services including a well-equipped business center. Enjoy a seamless stay with dry cleaning services and easy access to Syracuse University and Onondaga Golf & Country Club.

Book now to experience a perfect blend of comfort and convenience at The Craftsman Inn in New York.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 685 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
G
Gail • solo_traveller • us
10
Pros:

The Craftsman was very clean and had a cozy vibe. The staff was friendly and efficient.

Cons:

I had no complaints and would stay there again.

2026-05-11 • via Nuitee
H
Himika • couple • us
3
The restaurant is great but the hotel/inn is far from ideal to stay in.
2026-05-09 • via Nuitee
E
Elizabeth • couple • us
8
Pros:

Location- within 15 minutes of Syracuse University campus. Shopping and restaurant options just across the street. Green lakes was very close as well.

2026-05-06 • via Nuitee
M
Marci • couple • us
8
2026-05-06 • via Nuitee
V
Vincent • couple • nl
9
Perfecte rustige accomodatie
Pros:

Perfecte accommodatie, heerlijk rustig, aardige mensen, mega kamer met genoeg ruimte en faciliteiten.

Cons:

Iets meer licht in de kamer, bij de keuken was handiger geweest, extra lamp of iets

2026-05-02 • via Nuitee
C
Craig • couple • us
10
2026-04-27 • via Nuitee
J
Jessica • family_with_children • us
10
2026-04-27 • via Nuitee
W
wesley • couple • us
10
2026-04-21 • via Nuitee
O
O'CONNELL • couple • us
5
Breakfast had good food bit it lacked cleanliness and it was out of utinsels were lacking.
Pros:

Goos sized room

Cons:

We found someone else’s dirty sock upon our arrival.

2026-04-20 • via Nuitee
B
Brenda • family_with_children • us
9
Nice rooms. We stayed in a suite with a kitchenette, was very convenient for us. Located in a nice area, within short
Pros:

Comfortable room in a nice location outside Syracuse. Just 12 minutes from campus.

2026-04-19 • via Nuitee
D
Dilshad • couple • us
8
Other than this it’s a Good for one or few night stay
Pros:

Location. Near to my meeting points.

Cons:

After my whole day meetings, I look forward to returning to hotel for a relaxing night. Having just a few water bottles in the room would be such a welcome. Instead of having to go back to lobby to buy some or visit a store nearby. most of time I forget to buy before hand.

2026-04-18 • via Nuitee
C
Cathy • solo_traveller • ca
10
Thank you for the nice stay and I will indeed stay again
Pros:

All was great-location. cleanliness, staff everything

Cons:

No complaints at all, if people complain, they are chronic complainers that will complain no matter what!

2026-04-15 • via Nuitee
S
susheilak2017 • Family
10
Clean, quiet, friendly.
Pros:

Clean, quiet, well-appointed family-owned hotel; not a chain. Nice breakfast, really nice staff.

2026-04-09 • via Tripadvisor
D
DAVID • couple • us
7
2026-04-01 • via Nuitee
K
KayMickeyMarie • Solo travel • New York City, New York
6
Walls are Paper Maché Thin
Pros:

The hotel itself is cute and has better decor than most hotels. But there are three significant problems that meaningfully impede on a stay here. First, there is no soundproofing. I’m sitting here right now listening to every roar and loud noise from the TV next door. I can feel their motorcycle racing program in my feet, and their TV is across the room from me and through a wall. The elephants above me? I can hear every step and creak and crack. Second problem: there is some persistent fragrance in the room. Something chemical perfumey, vaguely fruity. And the third problem? It is impossible to get the blinds fully closed, which is a problem when you’re on the first floor -and- the sun’s going to come in.

2026-03-26 • via Tripadvisor
K
Karen • couple • us
10
It was a comfortable and special place to stay during some pivotal moments in our lives.
Pros:

I love the woman who takes care of the breakfast buffet. Her friendliness and positive spirit makes you feel welcomed and at home!! She bring out the best in all the guests.

2026-03-24 • via Nuitee
J
James • couple • us
9
2026-03-23 • via Nuitee
O
Otto • couple • us
5
Nice rooms but tough to find a place to eat complimentary breakfast
Pros:

The rooms were nice. Similar to a Hilton or Marriott.

Cons:

The hotel comes with continental breakfast. But when we walked into the breakfast area at 8am there were about 50 high school or college age kids taking up all the seats. They were not eating. They were all just sitting there talking and looking at their phones as apparently the chaperones told them to meet there. Meanwhile, there were no places to sit for the patrons looking to eat. The kids didn’t care nor did the hotel staff. Very maddening

2026-03-23 • via Nuitee
S
Shelly • family_with_children • us
10
2026-03-22 • via Nuitee
P
Patricia • couple • us
8
Pros:

The breakfast was well done and the person attending was kind and efficient. The beds and pillows were comfortable.

Cons:

Refrigerator was not plugged in and the cord did not reach the outlet. Bathroom caulk needs to be redone.

2026-03-21 • via Nuitee