The Craftsman Inn & Suites

Hotels
9 (668 reviews)
7300 E Genesee Street , Fayetteville , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Cleanliness issues
Noise disturbances from other guests

Categories

Cleanliness
7.89
Several reviews cited cleanliness issues, such as cobwebs and lack of cleanliness.
Service
9.86
Staff members were described as super friendly and accommodating.
Location
9.4
Conveniently located near shopping and restaurants.
Room Quality
8.35
Rooms were described as comfortable with good amenities, although some were dated.
Amenities
9.38
Amenities like breakfast and the on-site restaurant received positive mentions.
Value for Money
8.34
Noted that the hotel is not luxury enough for the price charged.
Food and Beverage
9.39
Good breakfast options and an excellent on-site restaurant.
Overall Experience
9.36
Overall, guests had a positive experience during their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:55

Property Description

Luxurious Accommodations
Indulge in the elegant rooms at The Craftsman Inn featuring dark wood furnishings, cable TV, and cozy work desks. Suites are equipped with convenient amenities like a microwave and refrigerator, ensuring a comfortable stay for all guests.

Culinary Delights
Savor delectable American cuisine at The Limestone Grille, offering a diverse menu for breakfast, lunch, and dinner. Unwind at the fireside bar and explore an extensive wine list, perfect for relaxing evenings after a day of exploration.

Convenient Amenities
Stay connected with complimentary Wi-Fi, maintain your fitness routine at the on-site gym, and take advantage of business services including a well-equipped business center. Enjoy a seamless stay with dry cleaning services and easy access to Syracuse University and Onondaga Golf & Country Club.

Book now to experience a perfect blend of comfort and convenience at The Craftsman Inn in New York.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYR

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 668 reviews
Cleanliness: 7.89
Service: 9.86
Location: 9.4
Room Quality: 8.35
Amenities: 9.38
Value for Money: 8.34
Food and Beverage: 9.39
Overall Experience: 9.36
K
Karen couple us
10
It was a comfortable and special place to stay during some pivotal moments in our lives.
Pros:

I love the woman who takes care of the breakfast buffet. Her friendliness and positive spirit makes you feel welcomed and at home!! She bring out the best in all the guests.

2026-03-24 via Nuitee
J
James couple us
9
2026-03-23 via Nuitee
O
Otto couple us
5
Nice rooms but tough to find a place to eat complimentary breakfast
Pros:

The rooms were nice. Similar to a Hilton or Marriott.

Cons:

The hotel comes with continental breakfast. But when we walked into the breakfast area at 8am there were about 50 high school or college age kids taking up all the seats. They were not eating. They were all just sitting there talking and looking at their phones as apparently the chaperones told them to meet there. Meanwhile, there were no places to sit for the patrons looking to eat. The kids didn’t care nor did the hotel staff. Very maddening

2026-03-23 via Nuitee
S
Shelly family_with_children us
10
2026-03-22 via Nuitee
P
Patricia couple us
8
Pros:

The breakfast was well done and the person attending was kind and efficient. The beds and pillows were comfortable.

Cons:

Refrigerator was not plugged in and the cord did not reach the outlet. Bathroom caulk needs to be redone.

2026-03-21 via Nuitee
K
Karen couple us
10
2026-03-15 via Nuitee
A
andrewsU1675UK Business
10
Always a pleasant stay!
Pros:

Always a pleasure to stay here! Excellent service, amenities and room. Thank you

2026-03-03 via Tripadvisor
J
jmullins2026 Business
10
Low Cost - High Service
Pros:

Excellent place to stay if you like great service. They have a restaurant attached that will more than satisfy you.

2026-03-02 via Tripadvisor
M
Maria Camila couple us
6
2026-02-11 via Nuitee
S
Sunshine24124224333 Solo travel Troy, New York
8
An all around good experience at a one-of-a-kind inn.
Pros:

The staff was welcoming and professional, my room was clean and comfortable. The complimentary breakfast exceeded expectations. An all around good experience at a one-of-a-kind inn.

2026-02-08 via Tripadvisor
K
kcquinn65 NONE Waynesboro, Virginia
6
4 night Jan stay
Pros:

The only problem we had was that during our 4 night stay we had to have the room key card reprogrammed 5 times. Either we couldn't get in our room, signature suite, or into the building. After the fifth time the desk clerk said he would give us a $50 credit which didn't show up checkout. It was mentioned to the clerk at checkout but was not on the email receipt. We visit family in the area 3-4 times a year and have in the past stay here.

2026-02-07 via Tripadvisor
B
briancarter2026 Business
10
Sales Team Stay
Pros:

Great location, clean rooms, and good food comfortable atmosphere at the restaurant. Looking forward to staying there in the future!

2026-02-06 via Tripadvisor
K
kerrinf2017 Business Tuckahoe, New York
10
Great for a business trip stay
Pros:

This hotel was perfect for a fast overnight work trip. The rooms are basic not huge, but fine for a hotel room. They were clean and the bathroom was stocked well with towels and VERY clean& the bed was comfortable. The breakfast was great and included for no fee and a large space to eat which was nice. The restaurant attached was wonderful! I am looking forward to coming up again and staying. All the hotel staff were wonderful as well.

2026-02-04 via Tripadvisor
7
765sumitb Business
8
The perfect place to stay
Pros:

A great Inn with great people. Not to mention the restaurant attached to it is great too. It’s a good location and has a lot of stores and things to do in the area. Will visit again soon!

2026-01-31 via Tripadvisor
B
bpnatale Business Rochester, Finger Lakes, New York
10
Excellent Experience
Pros:

I have stayed at the Craftsman Inn several times and it somehow gets better every single time I stay. The first time was so memorable and of such high quality that I didn’t even think twice about rebooking. Each time since had just been even better than the prior visit. The people are very friendly and knowledgeable and they make your stay such a pleasure. From the minute you check in to the breakfast in your way out every detail is thought of and customized for your experience. I will stay nowhere else in Syracuse NY. Make sure to try their restaurant as well it is fabulous!

2026-01-27 via Tripadvisor
L
Lynda couple us
9
2026-01-23 via Nuitee
A
Alexandre couple us
7
2026-01-21 via Nuitee
J
Johnny couple us
3
2026-01-20 via Nuitee
M
Maria solo_traveller us
10
2026-01-20 via Nuitee
M
Michael couple us
10
2026-01-19 via Nuitee