The Hoxton, Chicago

Hotels
8.5 (465 reviews)
200 North Green Street , Chicago , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Exceptional service from staff
Beautifully designed hotel
Cons:
Noise issues
High prices for food

Categories

Cleanliness
8
Some reviews mentioned issues such as tight rooms and noise, suggesting cleanliness may sometimes be affected.
Service
9.5
Numerous mentions of exceptional staff and service experiences throughout the reviews.
Location
9
The hotel is in a trendy area with good access to local amenities, praised multiple times.
Room Quality
8
Some rooms were described as small and had noise issues, leading to a lower score.
Amenities
8.5
Good amenities are mentioned, but limited feedback prevents a higher score.
Value for Money
8.5
Reasonably priced accommodations and dining options, which were generally appreciated.
Food and Beverage
8
Food was described as delicious but also pricey, balanced by the quality.
Overall Experience
8.5
The overall sentiment from reviews indicates a very good experience with some minor drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 22:36

Property Description

Luxurious Amenities
The Hoxton, Chicago offers a plethora of upscale amenities, including a rooftop pool, yoga studio, and coworking space, ensuring a comfortable and enjoyable stay for all guests.

Gourmet Dining
Indulge in a culinary journey at the hotel's three unique dining options - from modern Mediterranean cuisine at Cira to Peruvian-inspired dishes at Cabra, and delightful cocktails at Lazy Bird, there's something to satisfy every palate.

Convenient Location
Located in the vibrant West Loop district, The Hoxton is just a short walk away from iconic landmarks such as Willis Tower and the CIBC Theater, making it the perfect base for exploring the best of Chicago.

Ready to experience the ultimate blend of luxury and convenience? Book your stay at The Hoxton, Chicago now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 75 per day.

Location

Guest Reviews

8.5
Based on 465 reviews
Cleanliness: 8
Service: 9.5
Location: 9
Room Quality: 8
Amenities: 8.5
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8.5
M
Margot • couple • us
10
2026-04-19 • via Nuitee
T
Tulba • couple • us
1
For a hotel at this level, cleanliness is the absolute minimum expectation—and this completely failed. I had to deal wit
Pros:

The young lady who checked me in was absolutely outstanding—knowledgeable, welcoming, and very good at presenting everything the hotel offers (events, live music, food, etc.). The front desk staff the next morning were also kind and professional.

Cons:

I woke up covered in bites, which appear to be bedbug bites. I immediately reported it to the front desk (room 1023), showed photos, and checked out. While the staff acknowledged it, the follow-up from the hotel was essentially nonexistent. I sent an email—no response. Later I received a text asking for photos, which I provided, but after that… nothing. No follow-up, no concern about my health, no update about the room, no accountability.

2026-04-06 • via Nuitee
L
Lauren • couple • us
10
2026-03-30 • via Nuitee
B
Barry • family_with_children • us
10
Pros:

Great hotel in a great location. I’ll stay here again

Cons:

Nothing

2026-03-27 • via Nuitee
C
Courtney • family_with_children • us
10
Pros:

I love the atmosphere, very vibrant and welcoming.

Cons:

I liked everything about my stay. No complaints.

2026-03-23 • via Nuitee
R
Ronald • solo_traveller • us
10
Incredible location, excellent staff, and wonderful design. The bed was so comfy too !!!
Pros:

All of it

Cons:

No comment

2026-03-23 • via Nuitee
M
Montana • solo_traveller • us
10
Pros:

Loved this perfect for a quick solo work trip to chicago!

2026-03-23 • via Nuitee
A
Anthony • couple • us
10
2026-02-23 • via Nuitee
S
slone • solo_traveller • us
10
2026-01-30 • via Nuitee
N
Nicholas • couple • us
10
2026-01-29 • via Nuitee
D
DOMENICO • couple • no
8
2026-01-27 • via Nuitee
C
Corinne • solo_traveller • us
1
It was a frightening experience
Pros:

It was clean and I loved the ambiance and atmosphere. The view from my room was beautiful! I watched the sunrise because I couldn’t go to sleep.

Cons:

I was awakened out of my sleep by a man who came to my door at 2am, banging on my door and trying to get in even after I told him he’s at the wrong door, he was there for 30 minutes then left and came back until I called the front desk to come get him. She asked if he was with me and I said no and no one knows what room he was in. So that was extremely scary and off putting. I wouldn’t visit or recommend that place to anyone else and I had high hopes for the place. But that experience left not only a bad taste in my mouth, but as a woman, has me on high alert when I go anywhere now. I think I have PTSD from that because I thought he was going to come in and that was just frightening after having a crazy night already.

2026-01-23 • via Nuitee
W
William • couple • us
8
2026-01-19 • via Nuitee
T
Tristan • couple • us
8
Pros:

Location was good

Cons:

Noisy and evenings were very crowded. Could barely get a drink anywhere

2026-01-19 • via Nuitee
S
Sarah • extended_group • gb
6
Vibey cool London-esque hotel in a great location.
Pros:

The Hoxton is a great hotel. The amenities are very cool - although be sure to check out the timings as we didn't get to end up using the pool due to it shutting at 4pm which we weren't aware of. The Ladybird speakeasy was absolutely great and they have some cool recommendations by reception from previous guests of fun restaurants bars and things to do which was a nice touch.

Cons:

There was a bit of an issue with our room, it seemed like after we checked in there was sugar/sand in the bed which was a bit off-putting. We found a couple of staff members a little tricky to interact with but the majority of the staff were exceptionally friendly helpful and understanding.

2026-01-19 • via Nuitee
A
Antoine • couple • fr
9
2026-01-19 • via Nuitee
J
Jennifer • solo_traveller • us
10
2026-01-05 • via Nuitee
O
Olivia • couple • us
10
Pros:

Location services, bathroom could have been more cleaner

Cons:

The food was not good but the drinks were great and service

2026-01-05 • via Nuitee
D
donavanm333 • Couples
10
Hoxton Chicago 10/10
Pros:

Wow! What an amazing experience I came here with my girlfriend for Newyears and we had an amazing time. The hotel is beautiful but the staff! Everyone was lovely but I NEED to give a special mention to Matt, VIv, Brooke and Shar they are an asset to the Hoxton and definitely the hoxton vibe they are so bubbly, friendly and knowledgeable I honestly felt like I was with my friends! Thank you so much guys for making our stay perfect. See you soon!

2026-01-03 • via Tripadvisor
7
728lynettel • Couples
10
Amazingly kind staff, went above and beyond, will definitely stay again!
Pros:

We had a view of all the Christmas decor outside and it was lovely. We had a wonderful New Year’s Eve with five couples staying together. I made a mistake on my reservation, and Jose, the manager, went above and beyond to help us. He was incredibly kind, compassionate, and reassuring, and completely put me at ease. Thanks to Jose, we had an amazing NYE experience.
We reserved a table for 10 at Lazy Bird and the band was phenomenal, we had a great time.

2026-01-02 • via Tripadvisor