Comfort Inn & Suites Hamilton Place

Would have really liked this property if I could have actually been able to sleep. The shades they have are paper thin and don’t block out the sun at all. I’ve seen these shades before that were reinforced by room darkening ones. Maybe they never got the other ones .

Family of seven, three rooms, two nights, $700. No mention of the entire hotel being under construction. Construction noise all night long, ice machine on floor three is the only one working lobby covered in plastic and total construction zone upon entering. This is where the “breakfast” is btw. Staff is outside smoking more than inside. Television in each room worked about 1/2 the time. Beds like trampolines. Zero money has been spent on this place keep it nice. Generally dirty and seriously lacking management.

Guests were shouting in the halls and the front desk woman was on a group call on speakerphone with friends cussing and being loud. All that led to my seven year old child being up until 1:45am. Absolute horrible behavior from the staff and guests with no actually being done about it. Unless you want to be awake until the next day, never get a room here.

Easy to get to. Fridge/microwave/coffee in room. A/c worked well. Snacks for purchase in lobby. Good coffee.

Comfort inn is a decent stay. It’s not usually our first choice but we were needing to be financially responsible for such a short trip. The staff was really nice and accommodating. I needed to use the pull out sofa but sheets + blanket were not already in our room. So I had to call the front desk to request these things at 9pm. I had to go downstairs to get it versus them bringing it up, which felt inconvenient. There was also trash on the pull out sofa mattress when I pulled it out.

the room was clean and a good value.

Very comfortable for our short overnight stay. We didn’t stay long enough for breakfast bc we had to catch an early morning flight.

The staffing was great with letting me check on early. The night staff wasn’t so friendly. My room was clean and comfortable.

Front desk managers were excellent, Chelsea and jet.
And thank you

It was the best in a long time. All the staff was GREAT! My room was nice and clean, well maintained. I'll book again.

They didn't charge a security deposit, but the morning of checkout my card was charged an additional $82 and when we asked the front desk they said it was "part of an audit and would be credited back to the card" but didn't give any kind of time estimate or further explanation. The room felt damp the whole visit, but was otherwise clean and comfortable. Breakfast had a meat and egg option, waffle maker, individually packaged juices and yogurts, muffins, bread, and bagels as well as fresh fruit and hot and cold cereal options. No option for non-dairy milk. The pool was closed because it had flooded. We had to have key cards replaced and remagnetized multiple times because they stopped working on our door after a few swipes. Otherwise, staff was friendly and helpful.

Good parking

The bed

So for starters when I first arrived there was a dirty shirt from someone else on the chair in the room. Then they kept deactivated my key cards every day. Never cleaned the room or replaced towels unless I had to tell the staff to do so. My card that was on file got charged for a drink that I didn’t even buy. Even though the desk clerk was given another card to charge they still charged the main card. The desk clerk still charged both cards. Then when was asked about the transaction the other desk clerk had an attitude. My whole entire experience was very much horrible from start to finish. I won’t ever stay at this specific hotel ever again.

It was clean. In a great location. The staff was very friendly

Wife

The location.