Holiday Inn Miami West - Airport Area by IHG

Hotels
•
Holiday Inn Hotels & Resorts
7.2 (1704 reviews)
7707 Northwest 103rd Street , Hialeah Gardens , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Air conditioning
Swimming pool
Restaurant
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Cons:
Unclean common areas
Lack of towels
Noise from outside

Categories

Cleanliness
5.66
Multiple reviews highlighted issues with cleanliness, such as dirty carpets and a generally unkempt hotel.
Service
8.63
Many reviews noted exceptional service, particularly from staff members like Valentina.
Location
8.67
The hotel is in a nice area, close to the airport and downtown Miami, which was appreciated by guests.
Room Quality
6.62
Reviews mentioned outdated furniture and some discomfort due to noise and lack of soundproofing.
Amenities
7.15
Basic amenities are provided, but issues arose regarding the lack of towels and extra charges for breakfast.
Value for Money
6.61
Several reviews expressed concerns over pricing for amenities like breakfast, considering the room rates.
Food and Beverage
6.66
Some guests enjoyed the breakfast, but there were complaints regarding the food quality and additional charges.
Overall Experience
7.63
Overall, guests had mixed feelings, but positive comments on service and location helped boost their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:51

Property Description

Luxurious Accommodations

Experience comfort and convenience at Holiday Inn Miami West - Hialeah Gardens. Our rooms feature modern amenities including flat-screen TVs and spacious work desks, ensuring a relaxing stay for all guests.

On-Site Facilities

Take advantage of our year-round outdoor pool, business center, and fitness center during your stay. With daily dry cleaning services available, we strive to meet all your needs for a seamless visit.

Delicious Dining Options

Indulge in a variety of dishes at Bistro 103, offering a delectable menu of appetizers, burgers, and sandwiches for a satisfying dinner experience.

Book your stay now at Holiday Inn Miami West - Hialeah Gardens for a memorable and enjoyable trip to the vibrant city of Miami.

Important information:

Please note that only pets under 11.33 kg can be accommodated. Contact property for details.

Resort fee includes:

-Free phone calls Nation wide
-Complimentary WiFi
-Keurig in-room coffee
-Daily afternoon treats in hotel lobby
-Shuttle to and from Miami International Airport
-Outdoor pool
-Fitness center
-Board games at front desk
-In room safe
-Virtual books and magazines

"Guests will be charged a $50 damage deposit per night upon check-in. Maximum damage deposit will be $300 if guest stays longer than 5 nights at property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 1704 reviews
Cleanliness: 5.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.63
A
Anderson • family_with_children • co
8
2026-03-26 • via Nuitee
S
Strickland • family_with_children • us
10
Pros:

The room was very comfortable

2026-03-25 • via Nuitee
E
Ernesto • solo_traveller • us
8
Pros:

the location is nice for me

Cons:

the carpet into the room was dirty

2026-03-25 • via Nuitee
A
Antonio • family_with_children • us
10
2026-03-25 • via Nuitee
R
Randall • family_with_children • cr
1
Pesimo servicio del administrador. Sucio el hotel. Mala comida. Feo lugar.
Pros:

Nada

Cons:

El peor servicio que he tenido en mi vida lo dio el administrador Jordi.

2026-03-24 • via Nuitee
R
Rudlaine • family_with_children • aw
7
Quick trip to Miami
Pros:

We stayed here for the World Baseball Classic. It was a good location. Anything we searched was near enough.

Cons:

Room service forgot to put new towels in our room on one of the days and I didn't notice until it was time to shower. So we had to dry with the smaller hand towels🤣

2026-03-23 • via Nuitee
I
ivan • couple • ar
8
2026-03-23 • via Nuitee
G
Gyovanna • family_with_children • pa
8
Pros:

Comodidad

Cons:

Las gavetas estaban dañadas y la caja fuerte.tambien estaba dañada

2026-03-22 • via Nuitee
K
Kapil Singh • family_with_children • us
1
Worst stay would not even recommend to my worst enemy
Pros:

There was nothing in the property to like and the staff are the most unprofessional people I have ever interacted with

Cons:

The property is the worst one I have ever experienced,
There was no hot water for more then 48 hours and cause of it we had to checkout a day earlier and the hotel said they will refund the whole amount however now they are not ready to refund.

2026-03-22 • via Nuitee
M
Maria • extended_group • us
5
2026-03-22 • via Nuitee
S
Sandesh • extended_group • us
1
Worst!
Pros:

It was the most worst stay I had in any hotel ever. Nothing to like.

Cons:

There was no hot water. The staff told I can checkout and they will refund and they are now denying the cash back.

2026-03-21 • via Nuitee
H
Heydi • extended_group • us
4
2026-03-21 • via Nuitee
D
Denise • couple • ca
10
Pros:

Very clean and well designed.

2026-03-21 • via Nuitee
L
Leonardo • family_with_children • us
1
Terrible
Pros:

Location

Cons:

No HOT water in the shower. We tried to call the receptionist but the telephone was not working either.

2026-03-20 • via Nuitee
S
Stack • family_with_children • us
3
Emergency stay only if u have to
Pros:

Close to airport

Cons:

No hot water, stains through room, worn out.

2026-03-18 • via Nuitee
C
Chrishana • couple • us
1
Pros:

There was no hot water for days

Cons:

There was no hot water

2026-03-18 • via Nuitee
G
Gustavo • couple • br
1
2026-03-17 • via Nuitee
K
Krystal • couple • us
1
2026-03-16 • via Nuitee
D
Donald • solo_traveller • us
6
If you’re staying to be close to airport, choose somewhere else.
Pros:

Beds were good

Cons:

Far from the airport
Waited over an hour at the airport for the shuttle
Restaurant was closed one day
Breakfast was meh

2026-03-14 • via Nuitee
K
Karin • couple • ch
7
2026-03-13 • via Nuitee