Holiday Inn Miami West - Airport Area by IHG

Hotels
Holiday Inn Hotels & Resorts
7.2 (1813 reviews)
7707 Northwest 103rd Street , Hialeah Gardens , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Cons:
Unclean common areas
Lack of towels
Noise from outside

Categories

Cleanliness
5.66
Multiple reviews highlighted issues with cleanliness, such as dirty carpets and a generally unkempt hotel.
Service
8.63
Many reviews noted exceptional service, particularly from staff members like Valentina.
Location
8.67
The hotel is in a nice area, close to the airport and downtown Miami, which was appreciated by guests.
Room Quality
6.62
Reviews mentioned outdated furniture and some discomfort due to noise and lack of soundproofing.
Amenities
7.15
Basic amenities are provided, but issues arose regarding the lack of towels and extra charges for breakfast.
Value for Money
6.61
Several reviews expressed concerns over pricing for amenities like breakfast, considering the room rates.
Food and Beverage
6.66
Some guests enjoyed the breakfast, but there were complaints regarding the food quality and additional charges.
Overall Experience
7.63
Overall, guests had mixed feelings, but positive comments on service and location helped boost their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:51

Property Description

Luxurious Accommodations

Experience comfort and convenience at Holiday Inn Miami West - Hialeah Gardens. Our rooms feature modern amenities including flat-screen TVs and spacious work desks, ensuring a relaxing stay for all guests.

On-Site Facilities

Take advantage of our year-round outdoor pool, business center, and fitness center during your stay. With daily dry cleaning services available, we strive to meet all your needs for a seamless visit.

Delicious Dining Options

Indulge in a variety of dishes at Bistro 103, offering a delectable menu of appetizers, burgers, and sandwiches for a satisfying dinner experience.

Book your stay now at Holiday Inn Miami West - Hialeah Gardens for a memorable and enjoyable trip to the vibrant city of Miami.

Important information:

Please note that only pets under 11.33 kg can be accommodated. Contact property for details.

Resort fee includes:

-Free phone calls Nation wide
-Complimentary WiFi
-Keurig in-room coffee
-Daily afternoon treats in hotel lobby
-Shuttle to and from Miami International Airport
-Outdoor pool
-Fitness center
-Board games at front desk
-In room safe
-Virtual books and magazines

"Guests will be charged a $50 damage deposit per night upon check-in. Maximum damage deposit will be $300 if guest stays longer than 5 nights at property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Location

Guest Reviews

7.2
Based on 1813 reviews
Cleanliness: 5.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.63
D
Daniel couple co
8
2026-08-27 via Nuitee
A
ANGELICA MARIA couple co
4
Mala
Pros:

La habitación estaba limpia, y con balcón.

Cons:

El aire acondicionado de todo el hotel estaba dañado, dijeron que nos iban a dar ventiladores y nunca los entregaron, el teléfono de la habitación no funciona.

2026-08-23 via Nuitee
F
FITZROY couple us
8
2026-08-23 via Nuitee
E
eileen couple us
10
2026-08-22 via Nuitee
C
Concepcion couple do
9
2026-08-20 via Nuitee
O
Olga extended_group bs
7
Compared to other stays ( and I do two, with groups) it was o
Cons:

Breakfast selection
Eggs were terrible

2026-08-18 via Nuitee
E
Edgar family_with_children gt
7
Pros:

It was good the staff is great.

Cons:

Nothing to comment, was good.

2026-08-13 via Nuitee
Y
Yudelkys couple us
10
Limpio
Pros:

Todo

Cons:

Nada

2026-08-12 via Nuitee
K
Keyla solo_traveller us
10
Pros:

Es muy limpio

Cons:

Q si no stas y tienes el checking t sacan las cosas al pasillo

2026-08-10 via Nuitee
H
Hilliante extended_group cw
8
Great stay!
Pros:

Location!

Cons:

It was ok!

2026-08-10 via Nuitee
T
Teresa family_with_children tc
8
2026-08-09 via Nuitee
P
PZZM solo_traveller aw
8
Pros:

Excellent customer service and most shopping and food are nearby

2026-08-05 via Nuitee
N
Naidrynka couple us
6
Cons:

The rooms has roaches

2026-08-04 via Nuitee
J
Jessica family_with_children us
5
I love Holiday Inn I’ve never had a bad stay but this one sucked!
Pros:

To be honest the only thing I liked was the pool

Cons:

My room was hot and despite the AC being set at 60 it felt like 74 degrees. I did not need covers at all, when telling the front desk the man said he would send maintenance or a fan and I asked for both. When none of those arrived I called and the guy himself brought me the fan at 1am but maintenance never showed up so we had to sleep in this hot room for two days. The lobby was colder I wanted to sleep there -_-

2026-08-03 via Nuitee
M
Maryoris solo_traveller co
1
2026-07-25 via Nuitee
D
Deisly family_with_children us
1
Pésimo
Pros:

Nada

Cons:

El aire acondicionado no servía las alfombras de los cuartos estaban sucias se escuchaba todo el cuarto de al lado mucho calor mejor hubiera dormido en el lobby

2026-07-21 via Nuitee
J
Jennifer family_with_children ca
3
Very uncomfortable
Pros:

The shopping in the area

Cons:

AC never worked, we called them but it was never fixed

2026-07-20 via Nuitee
M
Mirlanda family_with_children aw
8
very good
Pros:

bed comfy clean room

Cons:

The air was good, but I like it cooler.

2026-07-20 via Nuitee
M
Mario couple sv
4
Pros:

El bar

Cons:

No funcional los aires acondicionados probé 2 habitaciones helan muy poco los del piso 10

2026-07-17 via Nuitee
M
Mario couple sv
5
2026-07-17 via Nuitee