Holiday Inn Miami West - Airport Area by IHG

Hotels
Holiday Inn Hotels & Resorts
7.2 (1788 reviews)
7707 Northwest 103rd Street , Hialeah Gardens , us

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Clean rooms
Comfortable beds
Friendly staff
Cons:
Unclean common areas
Lack of towels
Noise from outside

Categories

Cleanliness
5.66
Multiple reviews highlighted issues with cleanliness, such as dirty carpets and a generally unkempt hotel.
Service
8.63
Many reviews noted exceptional service, particularly from staff members like Valentina.
Location
8.67
The hotel is in a nice area, close to the airport and downtown Miami, which was appreciated by guests.
Room Quality
6.62
Reviews mentioned outdated furniture and some discomfort due to noise and lack of soundproofing.
Amenities
7.15
Basic amenities are provided, but issues arose regarding the lack of towels and extra charges for breakfast.
Value for Money
6.61
Several reviews expressed concerns over pricing for amenities like breakfast, considering the room rates.
Food and Beverage
6.66
Some guests enjoyed the breakfast, but there were complaints regarding the food quality and additional charges.
Overall Experience
7.63
Overall, guests had mixed feelings, but positive comments on service and location helped boost their experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:51

Property Description

Luxurious Accommodations

Experience comfort and convenience at Holiday Inn Miami West - Hialeah Gardens. Our rooms feature modern amenities including flat-screen TVs and spacious work desks, ensuring a relaxing stay for all guests.

On-Site Facilities

Take advantage of our year-round outdoor pool, business center, and fitness center during your stay. With daily dry cleaning services available, we strive to meet all your needs for a seamless visit.

Delicious Dining Options

Indulge in a variety of dishes at Bistro 103, offering a delectable menu of appetizers, burgers, and sandwiches for a satisfying dinner experience.

Book your stay now at Holiday Inn Miami West - Hialeah Gardens for a memorable and enjoyable trip to the vibrant city of Miami.

Important information:

Please note that only pets under 11.33 kg can be accommodated. Contact property for details.

Resort fee includes:

-Free phone calls Nation wide
-Complimentary WiFi
-Keurig in-room coffee
-Daily afternoon treats in hotel lobby
-Shuttle to and from Miami International Airport
-Outdoor pool
-Fitness center
-Board games at front desk
-In room safe
-Virtual books and magazines

"Guests will be charged a $50 damage deposit per night upon check-in. Maximum damage deposit will be $300 if guest stays longer than 5 nights at property.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MIA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.2
Based on 1788 reviews
Cleanliness: 5.66
Service: 8.63
Location: 8.67
Room Quality: 6.62
Amenities: 7.15
Value for Money: 6.61
Food and Beverage: 6.66
Overall Experience: 7.63
M
Mario couple sv
5
2026-07-17 via Nuitee
M
Mario couple sv
4
Pros:

El bar

Cons:

No funcional los aires acondicionados probé 2 habitaciones helan muy poco los del piso 10

2026-07-17 via Nuitee
L
Leslie extended_group us
7
Muy bien
Pros:

El personal era. Amable y el alojamiento estaba bien, el gimnasio muy bueno

Cons:

El aire acondicionado no helaba mucho y hacía calor

2026-07-16 via Nuitee
F
Fronteria family_with_children tt
10
Overall, I had a comfortable and convenient stay, and I would happily choose this hotel again.
Pros:

While the hotel is not the most modern, from the start of your experience you notice how clean it is. Even from the corridors. I liked the temperature in the rooms, strong reliable wifi and also reliable shuttle service. It's breakfast is basic but runs until 10am, which gave me time to sleep in. And it is walking distance to Westland Mall.

Cons:

There are 2 things that would make my stay better, if there was a microwave in the room (microwaves are available downstairs) and some other hotels have a couple bottles of water in the room and there was none.

2026-07-15 via Nuitee
N
Natalia solo_traveller us
7
Sobrevalorado.
Pros:

La cama estaba bien.

Cons:

El baño era muy viejo, la ducha se veía amarilla y sucia.
No tenía lo más mínimo, tuve que pedir un lápiz y un papel porque la habitación no tenía.
La señora de cabello negro que atendió en el restaurante era grosera y tosca.

2026-07-14 via Nuitee
A
Alison family_with_children us
1
Una mala estadia.
Pros:

Las camas tenían buen confort

Cons:

La alfombra de la habitación está muy pero muy sucia además no había agua caliente en el baño el agua de la habitación era fría y la caja fuerte no funcionaba

2026-07-13 via Nuitee
J
James couple us
9
Pros:

Breakfast was great!

Cons:

Very congested area.

2026-07-13 via Nuitee
F
Fried Rich couple us
10
It’s was good I like the place
Pros:

Good nice place 🫶🏼🫶🏼

Cons:

I like everything

2026-07-11 via Nuitee
M
Michel couple us
10
Pros:

Si todo bien

2026-07-06 via Nuitee
A
Anibal martin extended_group ar
9
2026-07-06 via Nuitee
Y
Yudelsis solo_traveller us
10
2026-07-06 via Nuitee
M
Mandiel family_with_children us
10
2026-07-05 via Nuitee
T
Tiffany solo_traveller za
7
2026-07-03 via Nuitee
C
Cristina solo_traveller us
10
Pros:

Todo solo hubo una sola cosa que no me gusto

Cons:

El aire no enfriaba mucho y en las nocho hacia mucha calor

2026-07-03 via Nuitee
S
Sybrenna extended_group us
10
2026-07-02 via Nuitee
F
Francisco Demagistri solo_traveller ar
4
Pros:

El personal de recepción muy amable y cordial.

Cons:

Al llegar al hotel nos avisaron que no había agua caliente y que no sabían cuando se solucionaría. Me dijeron que me iban a hacer un reintegro del 30% a través de Booking pero no he recibido nada aún. En compensación nos dieron un desayuno de cortesía.

2026-07-02 via Nuitee
F
Flavio family_with_children ni
9
Pros:

The location

Cons:

“The hotel’s air conditioner isn’t cooling the way it should.

2026-07-02 via Nuitee
M
MAZEN solo_traveller sa
9
2026-07-01 via Nuitee
G
Gennys family_with_children co
10
Todo Okis
Pros:

Todo pero el desayuno debe ir incluido es un alto precio para pagarlo adicional

Cons:

Es un precio alto para no incluir el desayuno

2026-06-30 via Nuitee
J
Juan solo_traveller us
9
2026-06-29 via Nuitee