Posada Ecologica La Abuela

,.When we arrived was not power, not ready my room 2pm. But we love the view, but next time we not going in winter( raining). Abuela y Abuelo❤️❤️❤️ staff very good.❤️

We had two rooms and views were obstructed by trees that were not trimmed. Bathrooms have leaking old faucets. Noisy guests next to us until late at night.

The prices are very expensive and the customer service is horrible. I have been there once and I will never go back. The customer service is better they would have a customer for life. But they exploited me as the customer for a one time game not realizing that they were getting pennies now I am not getting many dollars later. Overcharges for everything

Place was relaxing

Great

The lake and facilities were beautiful. Staff was all very friendly and accommodating. The power went out often along with the Wi-Fi, and many of the slides and pools were not open for the kids when they wanted to play. Food was the big issue- all very overpriced, extremely limited options, left us all feeling pretty awful… very limited other dining options in the area without paying large “day pass” fees to even step foot in other restaurants around the laguna. Bummer because it was beautiful and could have been really fun if the facilities were more available.

Well kept resort with nice cabins and views. Cool slide from the deck into the lake. However, they charged us 80USD a night for our 2 year old sharing a bed. Do you not understand that a 2 year old is a baby still and doesn’t need his own bed? Made me message my credit card number which I wasn’t comfortable with even though I booked on Expedia. Pool was gross. Front desk women was rude and the food was actually inedible. Beyond disgusting every meal. I know it looks cool with the slides but please trust me, stay somewhere else.

Beautiful location and lots of activities

Nice place to stay, good food,

Charging extra for milk on an included breakfast is petty. Restaurant prices are exaggerated and there are no options around without a vehicle

As close to nature as it gets. The cabin I stayed in was rustic and well appointed. Ok, no hot water but the water for the showers was not cold either. air conditioner, refrigerator, coffee maker, big screen tv. Internet wifi signal reached my room and I had access. Beautiful views. Lovely gardens. Huge restaurant on the lake. Howler monkeys sounding off at night. The food was excellent. I had the seafood dish that contained lobster, shrimp, fish, clams, etc. Excellent. I will like to return here in future.

Fantastic view

Nice casita in the forest with views of the Laguna. Restaurant good on site. Great for nature stay.

This hotel involves A LOT of stairs, very slippery stairs. Parking is completely open, not secured. You have to go down some very steep stairs to get to reception and the restaurant, then walk back up to get to your rooms. a sauna. The rooms have AC. We got the family room and it was pretty and clean BUT it smelled really bad, like animal pee. We arrive pretty late and the manager told us the restaurant closed at 5pm due to the pandemic (Sept 2021, not a pandemic). Any way, the staff stayed around to wait for us to serve us dinner, which we appreciate but I feel like they overpriced everything! Once we paid the entire staff disappeared and we were left alone.

Really nice place!

Excellent place to spend the week... Nice, quiet and peaceful.

Our waiter Jorge was great. Love this place! So much fun!

Muy bonito y excelente para la familia.

Just a beautiful setting and they try their very best to welcome and accommodate you in every sense. Will be back

We booked a cabin for our WEDDING night and these people just put us in a standard room and when we tell them we booked a cabin, they tell us without shame that it is a cabin. My wife is in a full on wedding dress, it is around midnight and they just scam us right before our eyes.

Like we dont know what a cabin is, or didnt see the pictures or description on their website.

I cant believe they try this crap on a couple on their wedding night.

We dont even have anything to hang our dress/suit. There is no space because there is a second bed in this room that we do not need. This is a complete disaster.

We were gonna have lunch here the next morning but we ll find something else.

Avoid this place.