Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional staff service
Great location
Beautiful property and amenities
Cons:
Issues with room cleanliness
Outdated room features

Categories

Cleanliness
7.9
Some rooms were noted to be dirty upon arrival, which negatively impacted the overall cleanliness perception.
Service
9.4
Most reviews praised the staff's friendliness and attentiveness, particularly highlighting a manager's exceptional service.
Location
8.9
The hotel is well-located near popular attractions, making it convenient for guests.
Room Quality
7.9
Rooms were described as small and somewhat outdated, but with high-quality bedding.
Amenities
8.9
The pools and grounds received positive mentions, although some gym facilities were disappointing.
Value for Money
8.4
The general pricing was considered high, but many guests expressed overall satisfaction with their experiences.
Food and Beverage
8.4
Mixed reviews on the breakfast variety and quality but overall satisfaction with other dining options.
Overall Experience
9
The majority of guests had a very positive experience with several recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:27

Property Description

Unwind in luxury at Hotel Caribe by Faranda Grand, a stunning oasis in Cartagena's vibrant Bocagrande district.

Spa & Recreation
Indulge in a world of relaxation with our on-site spa, offering rejuvenating massages and facials. Enjoy three outdoor swimming pools, two hot tubs, and a state-of-the-art health club, ensuring your stay is nothing short of revitalizing.

Culinary Delights
Savor the flavors of international cuisine at the Pedro Heredia Restaurant, or take advantage of our 24-hour room service for a meal in your room. With multiple bars and cafes available, there’s a perfect spot for every drink and snack.

Convenience & Comfort
Experience ultimate comfort in our 363 air-conditioned rooms, featuring heated floors and luxurious Select Comfort beds. Stay connected with complimentary Wi-Fi and enjoy convenient amenities like a business center and roundtrip airport shuttle service.

Escape to paradise and book your unforgettable stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 155 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9
E
EDUARDO RUFINO couple ar
9
Realmente una gran estadía.
Pros:

Realmente es un gran hotel, empezando por su edificación mezclando su estilo colonial donde resaltan puertas y ventanas en maderas talladas y sus arquitectura colonial es una belleza, la edificación nueva cuenta con cuartos amplios y cómodos, baños modernos y equipados, las camas son grandes y cómodas, aparte hay que destacar que esta rodeado de jardines hermosos , la flora y fauna forman parte de la estadía y te hace sentir que estas en un lugar verdaderamente tropical, cuenta con una piscina olímpica verdaderamente hermosa, cuenta con un bar- restaurant frente a la playa, con camas para descansar y baños para higienizarse y para cerrar tengo que hablar del personal desde el de seguridad, pasando por mucamas, jardineros, maestranza, recepción y mozos hacen que tu estadía sea realmente confortable y tranquila, no doy nombres porque seria injusto, todo el personal es agradable, cortes, educado y siempre atento para que estés bien atendido, nos fuimos del hotel realmente con muchas ganas de volver en nuestro próximo viaje a Cartagena.

Cons:

Los precios de la cena son un poco elevados y poca variedad.

2026-05-09 via Nuitee
M
Mikel solo_traveller es
9
Pros:

Zona exterior, piscinas , jardines.,..

2026-05-09 via Nuitee
I
Iôlany couple br
9
Um sonho!
Pros:

O hotel é fantástico, atendimento, acomodações, a sensação é de tranquilidade e de estar vivendo em um sonho. Tem vários animais no hotel e você percebe que se sentem em casa, com certeza indico de olhos fechados e voltaria.

Cons:

Talvez a limpeza interna dos roupeiros poderia ser um pouquinho melhor, mas detalhe. Foi a única coisa, mas a limpeza do quarto estava perfeita.

2026-05-09 via Nuitee
J
Jeroen couple nl
7
2026-05-08 via Nuitee
F
Fabriana family_with_children ve
10
Muy buena
Pros:

El personal muy amable, instalaciones limpias, comida muy buena

2026-05-06 via Nuitee
N
Nicolas couple co
10
10/10
Pros:

10/10

Cons:

Todo perfecto

2026-05-06 via Nuitee
P
Pérez Murillo couple cr
9
2026-05-04 via Nuitee
I
ICO solo_traveller it
10
2026-05-04 via Nuitee
T
Tijs family_with_children nl
7
A charming historic hotel with friendly staff, but in need of renovation and with surprisingly high prices.
Pros:

Beautiful old-world grandeur and atmosphere. The staff were very friendly throughout our stay. We had a comfortable room and enjoyed the breakfast.

Cons:

The hotel is clearly in need of thorough maintenance and renovation in several areas. Everything feels quite old. Also, children are not allowed in the jacuzzis, which was a big disappointment for our seven-year-old son. Food and drinks are very expensive. We were charged 40,000 COP for two beers from the minibar.

2026-05-03 via Nuitee
J
jairo extended_group us
9
2026-05-02 via Nuitee
E
Eduardo Arcadio solo_traveller mx
10
VIVE HOTEL CARIBE BU FARANDA
Pros:

Todo, nos encantó, amabilidad, disponibilidad, excelente lugar, buena ubicacion Todo excelente
Gracias

2026-05-02 via Nuitee
E
erin family_with_children ca
7
Pros:

The animals are awesome. The grounds and architecture lovely.

Cons:

Menu and cocktails could be updated. Some staff was great. Other staff less interested and less friendly.

2026-05-02 via Nuitee
V
Veronica couple ar
10
Pros:

El hotel es divino , la amabilidad de los empleados, siempre atentos , el desayuno súper variado y la comida del hotel muy buena . Volveremos sin dudarlo

2026-04-29 via Nuitee
C
Cristina extended_group pt
8
Jardins encantados cheio de animais
Pros:

Ficámos hospedados no Hotel Caribe by Faranda Grand, em Cartagena, e no geral tivemos uma estadia agradável, com alguns pontos muito positivos e outros a melhorar.

O grande destaque do hotel é, sem dúvida, o jardim: um espaço lindíssimo, muito bem cuidado, com animais como veados, tucanos, pavões, papagaios e até uma preguiça. Foi o ponto alto da nossa experiência e dá um charme único ao hotel.

A piscina é bastante boa e agradável, embora já apresente alguns sinais de desgaste e precise de manutenção. A área de praia privativa também é muito agradável, com apoio de bar e restaurante, onde almoçámos muito bem. Em todo o hotel, os funcionários foram sempre extremamente simpáticos e disponíveis.

Relativamente ao quarto, tivemos um problema à chegada: o quarto que reservámos (35m² com cama king) não estava disponível. Tínhamos reservado dois quartos iguais, mas apenas um correspondia à reserva, sendo que o outro era um quarto mais pequeno (cerca de 25m²). Disseram-nos que o hotel estava com um congresso, mas ainda assim não nos pareceu correto. Os quartos em si não são maus, mas estão claramente datados e a precisar de renovação. As camas são muito confortáveis e o ar condicionado funciona muito bem, mesmo com temperaturas elevadas. O nosso quarto tinha vista mar, mas a janela não abria e os vidros estavam sujos por fora, o que praticamente anulava a vista. A limpeza, no entanto, foi sempre impecável.

O pequeno-almoço buffet foi o ponto mais fraco: apesar de aparentemente variado, a oferta era pouco apelativa. O pão tinha frequentemente recheios estranhos e pouco agradáveis, o queijo era de muito fraca qualidade (apenas duas opções), e o fiambre era muito grosso, com pele, mais parecido com fiambre de cozinhar. Havia pouca variedade de fruta e, quando algo terminava, demorava bastante tempo a ser reposto. Poderá ter sido influenciado pelo congresso, mas itens básicos como pão, queijo e fiambre deveriam ter melhor qualidade.

2026-04-28 via Nuitee
J
Jose solo_traveller co
8
2026-04-27 via Nuitee
I
Isaira family_with_children co
10
Muy acogedor y relajante!
Pros:

Super!!

2026-04-27 via Nuitee
J
JEFFER CADENA solo_traveller co
10
Pros:

Las zonas verdes

Cons:

.

2026-04-26 via Nuitee
N
Nechelle couple ca
10
2026-04-25 via Nuitee
L
Luz Elvira solo_traveller co
10
2026-04-25 via Nuitee
D
Dariw solo_traveller pl
10
Pros:

Staff is the Best <3 thank you for everythink.

2026-04-23 via Nuitee