Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional staff service
Great location
Beautiful property and amenities
Cons:
Issues with room cleanliness
Outdated room features

Categories

Cleanliness
7.9
Some rooms were noted to be dirty upon arrival, which negatively impacted the overall cleanliness perception.
Service
9.4
Most reviews praised the staff's friendliness and attentiveness, particularly highlighting a manager's exceptional service.
Location
8.9
The hotel is well-located near popular attractions, making it convenient for guests.
Room Quality
7.9
Rooms were described as small and somewhat outdated, but with high-quality bedding.
Amenities
8.9
The pools and grounds received positive mentions, although some gym facilities were disappointing.
Value for Money
8.4
The general pricing was considered high, but many guests expressed overall satisfaction with their experiences.
Food and Beverage
8.4
Mixed reviews on the breakfast variety and quality but overall satisfaction with other dining options.
Overall Experience
9
The majority of guests had a very positive experience with several recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:27

Property Description

Unwind in luxury at Hotel Caribe by Faranda Grand, a stunning oasis in Cartagena's vibrant Bocagrande district.

Spa & Recreation
Indulge in a world of relaxation with our on-site spa, offering rejuvenating massages and facials. Enjoy three outdoor swimming pools, two hot tubs, and a state-of-the-art health club, ensuring your stay is nothing short of revitalizing.

Culinary Delights
Savor the flavors of international cuisine at the Pedro Heredia Restaurant, or take advantage of our 24-hour room service for a meal in your room. With multiple bars and cafes available, there’s a perfect spot for every drink and snack.

Convenience & Comfort
Experience ultimate comfort in our 363 air-conditioned rooms, featuring heated floors and luxurious Select Comfort beds. Stay connected with complimentary Wi-Fi and enjoy convenient amenities like a business center and roundtrip airport shuttle service.

Escape to paradise and book your unforgettable stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 155 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9
E
Erin • family_with_children • us
8
Toucans and sloths!
Pros:

Pools, wildlife, staff

Cons:

Rooms were small, dated, lacked basic equipment like chairs, desk or table, towel rack or place to hang towels

2026-06-26 • via Nuitee
M
MARCOS • solo_traveller • us
7
Pros:

Lots of pools, chairs and a big screen showing all WC games

Cons:

It’s a 80 y.o. hotel so even after updates, it’s still old in some points. Wifi is horrible by the pools other than the main one

2026-06-23 • via Nuitee
M
Maxime • family_with_children • nl
10
2026-06-23 • via Nuitee
E
Ekaterina • couple • ru
10
excellent!
Pros:

El hotel ha dejado las mejores impresiones! El personal es agradable, receptivo, las habitaciones están limpias y ordenadas. El buffet es excelente, las aves y los animales caminaban directamente en el territorio y se podían ver de cerca

2026-06-22 • via Nuitee
M
milton • extended_group • co
10
Cons:

Mi has escaleras me tocó cargar las maletas

2026-06-18 • via Nuitee
J
José Ramón • solo_traveller • co
10
Pros:

Las instalaciones

Cons:

Nada todo excelente

2026-06-16 • via Nuitee
S
SaraCantor • couple • co
10
Innolvidable, seguro repetimos pronto
Pros:

Me encantó la cantidad de piscinas disponibles, en distintos espacios y tamaños, el desayuno estuvo delicioso, mi pareja y yo tuvimos un aniversario de lujo, el hotel estaba en perfectas condiciones de limpieza y mantenimiento, nos sorprendieron gratamente con decoración romántica y botella de vino, sin duda volveremos cada que podamos, siempre es una experiencia innolvidable.

Cons:

La piscina mas grande estaba en mantenimiento pero lo compensan con las otras piscinas.

2026-06-16 • via Nuitee
D
Diana • family_with_children • co
10
Excelente para plan familiar
Pros:

Excelente desayuno, las piscinas muy agradables y sobre todo el avistamiento de diferentes animales. Es un lugar increíble para los niños.

Cons:

Todo estuvo muy bien.

2026-06-16 • via Nuitee
M
manuel salvador • couple • us
7
2026-06-15 • via Nuitee
E
eka • solo_traveller • ch
10
Pros:

Amazing hotel and garden full of animals you can touch and feed.

2026-06-15 • via Nuitee
D
Diana • extended_group • co
8
2026-06-15 • via Nuitee
E
Ekaterina1236 • Friends getaway • Moscow, Central Russia
10
Amazing! Wonderful!
Pros:

Our stay at this hotel was incredible! My husband and I came to celebrate our honeymoon and my birthday! Our room was decorated with rose petals and balloons upon our arrival, and a gift was waiting for us. I was congratulated with a cake and candle at breakfast! I'd like to especially thank Andrea and Marellyn for attention and organization of this special surprise for us)))

2026-06-14 • via Tripadvisor
Q
Quintero • family_with_children • us
10
Pros:

Exelente

2026-06-11 • via Nuitee
A
Albrecht • solo_traveller • at
9
Pros:

Angenehmer Aufentahlt, super Pool auch wenn nicht alle wissen was ein Sportbecken ist.

Cons:

Etwas zu viele Baustellen

2026-06-10 • via Nuitee
E
Enrico • solo_traveller • it
3
Decadente
Pros:

I giardini e le partí comuni, la colazione

Cons:

La spiaggia privata sporca con venditori abusivi, la camera: mancavano le salviette per il viso, aria condizionata malfunzionante, assenza di cuffia per la doccia. Un disastro

2026-06-10 • via Nuitee
S
Simon Melbye • solo_traveller • dk
9
2026-06-09 • via Nuitee
J
jose renato • extended_group • br
9
Pros:

O hotel é um verdadeiro resort, bastante arborizado, animais, como arara, pavão e veados, muitas piscinas. Os funcionários muito simpáticos e atenciosos. Café da manhã muito bom. O tamanho do quarto é excelente. A cama é de um conforto maravilhoso.

Cons:

Não há nada para pontuar negativamente.

2026-06-09 • via Nuitee
I
Illegalalien84 • solo_traveller • us
10
Perfect Place to stay in Cartagena.
Pros:

The location was perfect because it was like all the streets lead to the hotel. Besides it was just across from the beach

Cons:

I couldn't see the sloth :(

2026-06-07 • via Nuitee
N
Nicole • family_with_children • de
7
2026-06-07 • via Nuitee
M
María Isabel • family_with_children • co
10
Excelente como siempre!
Pros:

Las instalaciones , la amabilidad y la calidad en la comida

Cons:

El café..creo que pyeden tener algo de especialidad y las persinas que ofrecen el.plan para comorqr semanas..llegan a abordarnos demasiado invasivo

2026-06-03 • via Nuitee