Pets allowed

Facilities

Free breakfast
Full-service spa
Fitness facilities
Proposal/romance packages available
Arcade/game room
Health club
Free WiFi
24-hour front desk
Terrace
Garden
See all facilities

Review Highlights

Pros:
Exceptional staff service
Great location
Beautiful property and amenities
Cons:
Issues with room cleanliness
Outdated room features

Categories

Cleanliness
7.9
Some rooms were noted to be dirty upon arrival, which negatively impacted the overall cleanliness perception.
Service
9.4
Most reviews praised the staff's friendliness and attentiveness, particularly highlighting a manager's exceptional service.
Location
8.9
The hotel is well-located near popular attractions, making it convenient for guests.
Room Quality
7.9
Rooms were described as small and somewhat outdated, but with high-quality bedding.
Amenities
8.9
The pools and grounds received positive mentions, although some gym facilities were disappointing.
Value for Money
8.4
The general pricing was considered high, but many guests expressed overall satisfaction with their experiences.
Food and Beverage
8.4
Mixed reviews on the breakfast variety and quality but overall satisfaction with other dining options.
Overall Experience
9
The majority of guests had a very positive experience with several recommending the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 07:27

Property Description

Unwind in luxury at Hotel Caribe by Faranda Grand, a stunning oasis in Cartagena's vibrant Bocagrande district.

Spa & Recreation
Indulge in a world of relaxation with our on-site spa, offering rejuvenating massages and facials. Enjoy three outdoor swimming pools, two hot tubs, and a state-of-the-art health club, ensuring your stay is nothing short of revitalizing.

Culinary Delights
Savor the flavors of international cuisine at the Pedro Heredia Restaurant, or take advantage of our 24-hour room service for a meal in your room. With multiple bars and cafes available, there’s a perfect spot for every drink and snack.

Convenience & Comfort
Experience ultimate comfort in our 363 air-conditioned rooms, featuring heated floors and luxurious Select Comfort beds. Stay connected with complimentary Wi-Fi and enjoy convenient amenities like a business center and roundtrip airport shuttle service.

Escape to paradise and book your unforgettable stay today!

Important information:

  • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
  • Pool access available from 8 AM to 8:00 PM.
  • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
  • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pet max weight (per pet) in kg is 10

  • General

    Cashless transactions are available

  • Pets

    Pets cannot be left unattended

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.6
Based on 155 reviews
Cleanliness: 7.9
Service: 9.4
Location: 8.9
Room Quality: 7.9
Amenities: 8.9
Value for Money: 8.4
Food and Beverage: 8.4
Overall Experience: 9
J
James McKinley Wade, • family
8
Pros:

This hotel is conveniently located for shopping, dining, etc.. We were able to complete our check-in process when we arrived but was unable to get our room which wasn’t a problem initially so we went out to explore the town, sites, etc.. After checking back after several hours, our room still wasn’t ready and was given many different excuses as to why. Upon my request, I spoke with Francisco who was the Manager and he quickly resolved the matter in which we were provided a different room and provided with additional services for the inconvenience. Though the experience did not start off particularly the way that we expected, the overall experience was good and we would use this hotel in the future when visiting.

2025-10-09 • via Nuitee
N
Naymette
10
Pros:

Nos entregaron tarde la habitación. Todo lo demás excelente.

2025-10-09 • via Nuitee
L
LUIS • family
10
Pros:

Perfect place for a family meeting.

2025-10-07 • via Nuitee
B
Brenda • family
10
Pros:

Paid so much for “ocean view” only to have a huge tree blocking the view.

2025-10-06 • via Nuitee
A
Anushka • partner
10
Pros:

The food was delicious. The staff were friendly and kind. Love this hotel, the beach was right across the street and walking distance from many restaurants and shopping stores.

2025-10-05 • via Nuitee
N
Nicole Erazo • family
10
Pros:

My room overlooked the beached but not as much.

2025-09-25 • via Nuitee
G
Gustavo Adolfo • partner
10
Pros:

The property was impeccable. Even though they have wild life living on the property they take extra care to ensure that it is clean The pool area was spectacular. Breakfast buffet was amazing, all the food was great. Really enjoyed our stay in this hotel. The rooms were clean and spacious, the beds were comfortable. We had an amazing time.

2025-09-22 • via Nuitee
E
Enrique • partner
10
Pros:

Excellent location, great staff great food great service great facility everything‘s a walking distance or a short trip 15 to 20 minutes.

2025-09-17 • via Nuitee
L
Lorena • family
10
Pros:

Clean Room, staff, beach View.

2025-09-17 • via Nuitee
J
jose • family
10
Pros:

very nice

2025-09-02 • via Nuitee
P
Pedro Jose • family
10
Pros:

My stay at Hotel Caribe by Faranda Grand was nothing short of exceptional! From the moment I arrived, I was warmly welcomed and felt truly taken care of.

The property itself is stunning, great amenities, and a location that’s perfect- just a short walk to nearby stores and attractions.
What really made my experience outstanding, however, was the service. Every staff member went above and beyond, but I want to especially recognize Alexy Ruiz one of the managers. His professionalism, attentiveness, and genuine care made all the difference in my stay. He was always ready to assist with a smile, making me feel like a valued guest rather than just a visitor.

The food was delicious, the pool was a favorite for our family, and the entire atmosphere was relaxing and welcoming. I cannot thank the team enough for making my stay so memorable.
I highly recommend Hotel Caribe by Faranda Grand for anyone looking for a perfect mix of comfort, service, and hospitality. I will definitely be returning!

2025-08-28 • via Nuitee
C
CLAUDIA REGINA DE LA GARZA • partner
8
Pros:

The majority of the breakfast buffet provided is límited and the majority of the offered dishes have too many calories and meals that turn into sugar. It is not so varied and 60 year old people and older are not so considered.
It is clear that they do not have a nutricionist.
Specifically some of the waitresses have not such a nice attitude at the breakfast restaurant.
On the other hand, the people at the front desk are really nice as well as bellboys and the cleaning staff.

2025-08-25 • via Nuitee
S
sharon
6
Pros:

Was very mediocre
Gym was disappointing broken machines and old equipment in an airless room
They have another gym that is good but just got weights but not always open
Service was not great
Beach dirty and not appealing
Would not go back

2025-08-19 • via Nuitee
C
Chet • partner
10
Pros:

Its a wonderful classic colonel property. Its very old and the elevator is very charming. The grounds are wonderful and the pools are well maintained and served very well by the staff. The room we stayed in was very small. But the bed was spectacular as were the pillows and linens
For the price I'd recommend a stay at the Hotel Caribe

2025-08-16 • via Nuitee
M
Michael
10
Pros:

Great spot! Amazing staff, very clean, excellent pools

2025-08-14 • via Nuitee
P
Penelope
10
Pros:

The staff were very nice and attentive. I would recommend this hotel to anyone in the area.

2025-08-10 • via Nuitee
P
Pablo
10
Pros:

Good food and service, kind of pricey....
Excellent Swimming area.

2025-08-10 • via Nuitee
P
Pamela
10
Pros:

I come every year, great nature, services, clean Amazing buffet menu I love everything

2025-08-02 • via Nuitee
M
Maria • partner
10
Pros:

:)

2025-08-02 • via Nuitee
G
Gerardo • partner
10
Pros:

just need a better internet connection, the rest perfect!

2025-08-01 • via Nuitee