Hyatt House Chicago West Loop-Fulton Market

Hotels
Hyatt House
9 (831 reviews)
105 N May Street , Chicago , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Clean room
Cons:
Parking fees
Housekeeping issues

Categories

Cleanliness
8.46
Mixed sentiment; some concerns about cleanliness in the carpet upon arrival.
Service
9.43
The staff is extremely helpful and efficient throughout the stay.
Location
9.47
Fantastic location with great access to restaurants and family.
Room Quality
8.42
Rooms were largely clean and attractive, but some mentioned the need for more space.
Amenities
8.95
Nice amenities including a gym and pool, though some areas need updating.
Value for Money
8.41
High parking fees noted, affecting overall perceived value.
Food and Beverage
9.46
Breakfast was good and the new pancake house downstairs was loved.
Overall Experience
9.43
Overall good experience but some specific issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:05

Property Description

Modern Accommodations
Located in Chicago near United Center, Hyatt House Chicago West Loop offers stylish air-conditioned rooms with a flat-screen TV and a private bathroom. Some rooms even feature a convenient kitchenette.

Convenient Amenities
Guests can enjoy the hotel's fitness center, indoor pool, and terrace. The 24-hour front desk, free WiFi, and private parking add ease to your stay.

Central Location
With Union Station and Willis Tower nearby, and Midway International Airport just 15 km away, our hotel is the perfect choice for both business and leisure travelers.

Book your stay at Hyatt House Chicago West Loop now for a memorable experience in the Windy City!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ORD

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 68 per day.

Location

Guest Reviews

9
Based on 831 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.41
Food and Beverage: 9.46
Overall Experience: 9.43
S
Shanira family_with_children us
10
2026-03-27 via Nuitee
K
Khahlil couple us
10
2026-03-23 via Nuitee
R
Rachel couple us
10
2026-03-23 via Nuitee
E
Evan couple us
10
2026-03-22 via Nuitee
W
Webb family_with_children us
2
Cons:

They overbooked their rooms and tried offering me a lesser room for the same price I paid for the king suite. Worse Valentines Day experience ever had I'll just stay at home next year.

2026-03-16 via Nuitee
L
LANE couple us
10
Very nice and convenient to activities I had scheduled.
Pros:

Comfortable

Cons:

View

2026-03-14 via Nuitee
C
Celeste family_with_children us
9
Great for families!
Pros:

Very spacious rooms. The little divider between the two beds is a nice touch when traveling with family. The living space is a nice addition. Location was within walking distance to the areas we needed for when WWE was in town. Breakfast was good! No waffles, pancakes were a bit stiff but fruit, potatoes, hard boiled eggs, and apple juice made up for it.

Cons:

The bathroom doesn't have a vent so after a shower, it gets hot and the steam comes into the room.

2026-03-09 via Nuitee
M
Monique couple us
10
I will always make this hotel my first option.
Pros:

The property was by far one of the cleanest and nicest hotels I’ve ever been to. The rooms are very spacious, clean and organized. The staff is very friendly and respectful. Beautiful high floor view.

2026-03-08 via Nuitee
S
Sullivan family_with_children us
9
Pros:

It was spacious and quiet.

Cons:

No real info about valet parking. Like needed to check in before no one even approached to tell while you are waiting for someone to take your car.

2026-03-06 via Nuitee
S
Sherrie family_with_children us
9
Pros:

I liked the location, the continental breakfast was satisfactory, and the room was nice. I also liked that there was cheap parking lots located near the hotel if people did not want to valet.

Cons:

Nothing

2026-03-05 via Nuitee
Z
Zachary solo_traveller us
10
Excellent all around
Pros:

Super nice, friendly staff, bar is awesome right in the lobby, beds are super comfy and overall the whole experience was great!

2026-03-02 via Nuitee
S
Suzuki family_with_children us
8
2026-03-01 via Nuitee
H
Harutyunyan solo_traveller am
6
2026-02-27 via Nuitee
R
Rachael solo_traveller us
9
Pros:

Very clean, nice and friendly staff, comfortable, great location, the free breakfast is great.

Cons:

Wish there was a better restaurant for dinner.

2026-02-25 via Nuitee
K
Karen family_with_children us
9
2026-02-23 via Nuitee
N
Nathan couple us
8
2026-02-23 via Nuitee
D
Davis family_with_children us
1
I didn't even stay 1 night
Pros:

The staff seemed friendly enough.

Cons:

The beds were uncomfortable the bathroom smelled like feet as soon as we arrived. I didn't realize the pool was basically just a shallow thearpy pool, which might be partially
My fault since I didn't look that hard at the pictures.

2026-02-15 via Nuitee
T
Tyisha family_with_children us
9
Overall, it was good.
Pros:

Staff, safety and location

Cons:

Some of the towels were dirty. Like they were washed but they had sticky things on them that didn’t come off.

2026-02-10 via Nuitee
C
Charrell family_with_children us
10
2026-02-09 via Nuitee
J
Jamie family_with_children us
8
Great staff amazing breakfast and comfortable rooms
2026-02-09 via Nuitee