The Chicago Hotel Collection Magnificent Mile

Hotels
5.9 (347 reviews)
166 East Superior Street , Chicago , us
+1 312-787-6000

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Children allowed
Pets allowed

Facilities

Front desk (limited hours)
Express check-in
Free wired internet
Self parking (surcharge)
Fitness facilities (surcharge)
Internet access
Housekeeping on request
Reception hall
Bulk dispenser for toiletries
Fitness facilities (surcharge)
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Cons:
Poor cleanliness
Overcharging concerns
Limited amenities

Categories

Cleanliness
2.54
Bugs in the bathroom mentioned, indicating poor cleanliness.
Service
8.01
Mixed reviews on service, with some highlights of helpful staff like Raymond and Jermaine.
Location
8.55
Convenient location for activities, a recurring positive mention.
Room Quality
5.5
No specific praises or criticisms about room quality, indicating average expectations.
Amenities
3.53
Limited amenities reported, causing dissatisfaction among reviewers.
Value for Money
5.99
Concerns over additional fees indicating a perception of overcharging.
Food and Beverage
6.54
Breakfast quality positive but reports of additional charges may impact perception.
Overall Experience
6.51
Overall dissatisfaction reflected strongly; unhappy customers lead to a lower score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:42

Property Description

Iconic City Views from Every Room
Experience the breathtaking Chicago skyline from the large windows in each modern room, complete with a work desk and a coffee maker for your convenience. Enjoy your favorite show on the 55-inch flat-screen TV and stay connected with WiFi access.

State-of-the-Art Fitness Center and Tour Desk
Stay active at the 24-hour fitness center and make use of the tour desk for local information. With over four thousand square feet of meeting space, this hotel is perfect for both leisure and business travelers.

Prime Location on Magnificent Mile
Explore iconic landmarks like the Wrigley Building and John Hancock Center just a short walk away. Indulge in shopping or catch a show at the Chicago theatre district, all within easy reach from The Chicago Hotel Collection Magnificent Mile.

Book now to experience luxury and convenience in the heart of Chicago!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
A damage deposit of USD 125 is required on arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property.
The mandatory Daily $49.95 (plus tax) Amenity Fee (Resort Fee) includes:

• Free Club 1 Hotels 1-Yr Gold Rewards Membership and Bonus 2,500 ClubONE Points for each member of your party
• $25 Restaurant.com eGift Card for each night consumed
• Save $140+ on Chicago's Top Attractions with CityPass®
• Choice of early check in starting at 1pm or late check out up to 1 pm
• 6 drinks per night, choose from bottled spring water or soda
• And much more! Full Amenity Package details provided at check-in

Mandatory 15% Service Fee paid at hotel at time of check-in

Cash is not accepted. When you use a debit/credit card to check in, a hold is placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals/damage deposit ($125.00 per night), through your date of check-out and such hold may not be released for 3-5 business days from the date of check-out or longer at the discretion of your card issuer. For an estimated time of release you may contact your card issuer at the phone number located on the back of your card.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MDW

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 70 per day.

Location