Hotel Indigo Dallas Downtown by IHG

Hotels
•
Hotel Indigo
8.4 (586 reviews)
1933 Main Street , Dallas , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Cons:
Construction noise
Unexpected charges for breakfast
Limited dining options

Categories

Cleanliness
8.04
The rooms were nice and clean, but the shower had issues.
Service
9.01
Staff was friendly and helpful throughout the stay.
Location
9.05
The location was convenient and great for sightseeing.
Room Quality
8.5
Rooms were nice and modern, but some had noise issues due to construction.
Amenities
8.03
Limited amenities were available, including a charge for breakfast.
Value for Money
7.99
Good value for the central location, but additional charges were concerning.
Food and Beverage
7.54
Breakfast was charged unexpectedly and dinner availability was an issue.
Overall Experience
9.01
Overall a great stay, but some issues with value and noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 03:56

Property Description

Central Location
Located in the heart of Dallas, Hotel Indigo Dallas Downtown is a landmark property just minutes away from the Dallas Convention Center.

Modern Amenities
The hotel offers contemporary guest rooms equipped with coffeemakers, refrigerators, free Wi-Fi, and a 24-hour fitness centre for the convenience of the guests.

Dining Experience
Indulge in delicious meals at Titches Bar and Bistro, offering breakfast, dinner, a full bar, and room service.

Book your stay at Hotel Indigo Dallas Downtown for a memorable experience in Dallas!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DFW

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 44 per day.

Location

Property Accessibility

Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

8.4
Based on 586 reviews
Cleanliness: 8.04
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.03
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 9.01
S
Sophie_Totof • family_with_children • fr
5
Bon Rapport qualité/prix
Pros:

L emplacement, la tranquillité et le confort des lits

Cons:

Hotel en travaux, propreté uniquement sur le visible .

2026-02-08 • via Nuitee
S
Sunny AKAJAMEH • family_with_children • id
2
Pros:

Its better to tell others that the hotel is undergoing renovation. Dont sell hotel under reconstruction.

Cons:

.location is close to everywhere

2026-01-29 • via Nuitee
Y
yaniv • family_with_children • il
7
Will not come back
Pros:

Location

Cons:

Didn’t updated they are under renovation no lobby no breakfast etc
Especially on cold days and weekend I missed that a lot they should say it and also charge less for that
Asked for Friday night dinner a stable to sit when I brought my food without any understanding till I asked to call the ceo or any one else
Disappointed

2026-01-27 • via Nuitee
A
Alberto • solo_traveller • es
6
2026-01-26 • via Nuitee
N
Nicholas • couple • us
10
2026-01-25 • via Nuitee
C
Cristina • couple • us
9
2026-01-24 • via Nuitee
G
Gianina • solo_traveller • us
10
Such a friendly staff, well-situated location, and it didn’t feel like a big corporation hotel!
Pros:

Loved my experience at the hotel. It was a cozy and clean room. They were super flexible with both early check-in and free late check-out. I would 10/10 return here.

Cons:

Only thing was my phone could connect to the WiFi but not my laptop Not a huge deal I just used my personal hot spot.

2026-01-20 • via Nuitee
L
Levy • extended_group • nl
9
Fantastic
Pros:

Inchecken with a fantastic lady who checked us in and helpen us with the room

Cons:

Nothing

2026-01-20 • via Nuitee
N
nathalie • couple • fr
8
Bien
Pros:

La situation geographique

Cons:

Rien

2026-01-19 • via Nuitee
K
Katina • couple • us
10
1000% Will stay again .
Pros:

Cold air conditioning. Charming decor

Cons:

Bar hours are very short.

2026-01-19 • via Nuitee
G
Grant • extended_group • us
8
2026-01-19 • via Nuitee
S
Signe • extended_group • dk
7
2026-01-19 • via Nuitee
T
Trevlyn • extended_group • us
7
2026-01-19 • via Nuitee
C
Catalano • family_with_children • us
5
Not worth it.
Cons:

Small room for the price. View of another window. It's definitely not worth the price of over $600 for 2 days. They said I could checkin early on the phone and when I got there, they said I had to pay for a whole nother day. The shower leaked. I won't be staying again.

2026-01-19 • via Nuitee
B
Brittany • couple • us
7
did what needed to be done in the little bit of time i was there. very pleasant staff!
Pros:

everything was good.

Cons:

the construction being done. had i known prior i would’ve never stayed here.

2026-01-19 • via Nuitee
L
Luz I • extended_group • us
10
2026-01-19 • via Nuitee
L
luka • solo_traveller • jp
10
2026-01-18 • via Nuitee
P
Paul • solo_traveller • us
5
2026-01-17 • via Nuitee
B
Bryce • couple • us
8
Great stay would recommend
Pros:

Staff was great, rooms were nice as well.

Cons:

Construction lol

2026-01-10 • via Nuitee
E
Eleonora • couple • it
6
2026-01-08 • via Nuitee