Prince Waikiki

Peter provided exceptional service during our visit to 100 Sails. He was friendly, attentive, and made sure our dining experience was enjoyable from start to finish. His professionalism, prompt service, and genuine hospitality truly stood out. Thank you, Peter, for making our meal even more memorable. We look forward to dining here again!

We had an excellent dining experience at 100 Sails, made even better by John’s outstanding service. He was warm, attentive, and genuinely welcoming, ensuring everything was perfect throughout our meal. His professionalism and aloha spirit truly stood out and made us feel valued as guests. Thank you, John, for making our visit so enjoyable—we’ll definitely be back! Much Aloha!!!

The whole experience was exceptional. The servers Willene and John were very attentive and pleasant to speak to. They were professionals and were hospitable. Will come back again. Food was excellent. Best linguine ever eaten.

Great views onto the water. Short walk to Waikiki beach. Room was great.Clean big bathroom. Resort tax was included. Online checkout - no queuing

Location is everything!!!! Walking distance from both beaches! Breakfast buffet and dinner was outstanding! Minutes from airport and cruise port! Walking distance from convenience stores or downstairs have a convenience store and picked up some items in there! Staff very friendly and helpful! I had a tasting tour and was very convenient for them to pick me up because the tour was around the corner! Everything worked out more than I could imagine!

What an amazing stay! From the moment we arrived, the staff made us feel genuinely welcome with their warm hospitality and outstanding customer service. the hotel was spotless, beautifully maintained, our room was very spacious, quiet and clean. The highlight of our stay is definitely the stunning infinity pool. The view was absolutely stunning and it was the perfect way to relax, unwind, and watch the sunset, it truly made our vacation feel extra special.

Prince Waikiki is a hidden gem. The hotel is really nice and clean. Service is exceptional. Location is great if you want to be close to Ala Moana and Waikiki without the Waikiki traffic and noise. The Club Lounge is great and the food and service is exceptional. Nagiho from the Club Lounge took care of us during our stay and provided great service.

We had wonderful service from the time we called in for a reservation. Our server Willene was amazing. Food was amazing! Highly recommended

Facilities and rooms.

Near the beach, beautiful living stay

Room was spacious, clean and well appointed. The location was excellent, walking distance to Waikiki and Ala Moana Shopping Center / Magic Island. Gym is small but well appointed and not heavily used. Love the abundance of chilled filtered water dispensers. Nice pool. Friendly staff at check in (not so much the concierge).

We celebrated our Son’s graduation on May 29,2026 and Mr. Wilson and his team serviced our party. They were very accommodating and helpful in ensuring our guests party were taken care of. Highly recommend to anyone if they want to have a private dinner party.

Fun fact, may 29th was our 3rd private party we had in the Naio Room.

We had a wonderful stay at Prince Waikiki! The staff was friendly, the location was great, and the views were beautiful. A little more consistency with housekeeping and restocking amenities would make the experience even better. Overall, we had a great time and would happily stay here again.

We had dinner at 100 Sails during our stay in Waikiki and had mixed feelings about the experience.

First, I want to highlight the service. Our waitress, Willene, was absolutely amazing. She was warm, attentive, and genuinely cared about making sure we had a good experience. She was definitely the highlight of our evening.

Unfortunately, the buffet food itself was disappointing. Several items, including the Korean ribs, brisket, baked beans, and mac and cheese, were noticeably cold. To their credit, the staff acknowledged the issue and went above and beyond to make things right.

Willene and the team brought out a freshly prepared plate for us personally, and it was excellent—hot, flavorful, and showed how good the food could be when served properly.

While we truly appreciated the effort to correct the issue and were impressed by the level of customer service, it was still disappointing that a buffet of this caliber and price point had so many dishes sitting cold.

In the end, the service was outstanding and deserving of five stars, but the food temperature issues kept the overall experience from reaching that level. We would consider returning because of the wonderful staff and hope the kitchen and buffet execution improve in the future.

I had an unplanned, extended stay at The Prince during a difficult family caregiving situation, and the staff made a meaningful difference. I ended up staying for two weeks in May 2026. That’s a long time to be in one hotel. I think it speaks volumes that I don’t think I could have been more comfortable anywhere else. In addition to service, the quality of the room and amenities are the reasons I recommend them 10/10— this property is at the top of my list for future return stays.

The front desk team—especially Lori, Pamie, and Anela—were compassionate, flexible, and incredibly helpful. In particular, Noah and Kodee were instrumental with last-minute bookings, extensions, and navigating a third-party booking service. All while helping me secure the best possible rate. Working with them to extend my stay was such a relief—the last thing I needed during that time was worrying about where I would be staying.

The location is excellent—easy to get in and out of Waikiki without dealing with the heavy traffic on the main streets. The lobby was consistently tidy, the rooms were spacious and very clean, and the hotel was quiet and peaceful in the evenings.

General and 1:1 communication were excellent. There was ample notice regarding special events both on the property and nearby (e.g. the city’s annual floating lantern festival at the nearby harbor, a free event during Memorial Day weekend, not to be missed) that both invited guests to participate, and be aware of temporary traffic disruptions.

What stood out most was the service. Even during busy times, requests were handled promptly and with genuine warmth—whether retrieving my car from valet, assisting with luggage, or connecting with front desk and housekeeping. The front entrance staff were always welcoming and ready to help, and housekeeping was thorough and attentive throughout my stay.
I’m very grateful for the care and professionalism shown by the entire team.

Staying as long as I did, I noticed that, by and large, guests always appeared relaxed and comfortable, as everyone (both staff and guests) were always warm and pleasant.

Highly recommend.

Food and service at the 100 Sails Restaurant was fabulous! We had a family reunion of 50 people and everyone enjoyed themselves. The service provided by Mary Grace and her partner (so sorry we couldn’t remember his name) was exceptional. They really went above and beyond for our party.

Peter at 100 sails was very friendly and provided amazing service! We will definitely be back again because of the service.